170 Patient Care jobs in the United Arab Emirates

Support Role for Patient Care Management

GluCare is seeking a dedicated and DHA licensed Assistant Nurse to support our nursing team in delivering high-quality care to patients managing diabetes and related health conditions.

The ideal candidate will assist in providing direct patient care, supporting clinical procedures, and ensuring smooth operation within the center. This role requires a compassionate individual committed to supporting patients on their healthcare journey while working collaboratively with a multidisciplinary team.

Key Responsibilities:

• Perform comprehensive patient assessments, including vital signs, monitoring blood glucose checks, and diabetes-related evaluations.
• Assist in diabetes management, including insulin administration, medication management, and patient education.
• Support physicians and specialists during consultations, medical procedures, and treatments.
• Ensure accurate documentation of patient records, treatment plans, and follow-ups in the electronic medical record (EMR) system.
• Complete and send visit summaries to patients in a timely manner, ensuring clear communication of treatment plans, medication changes, and follow-up instructions.
• Collect and record patient health data, including blood glucose levels, weight, blood pressure, and other relevant health metrics.
• Analyze patient data trends to assist in early identification of complications and treatment adjustments.
• Utilize wearable health devices and digital monitoring tools to track patient progress and enhance personalized care.
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• Maintain compliance with research protocols and ethical guidelines in all data collection and analysis processes.
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• Adhere to infection prevention protocols, safety standards, and regulatory guidelines as per DHA requirements.
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• Conduct monthly International Patient Safety Goals (IPSG) audits to ensure compliance with safety and quality standards.
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• Actively participate in Joint Commission International Accreditation (JCIA) compliance efforts, ensuring adherence to global healthcare quality standards.
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• Implement and monitor best practices that align with patient safety, risk management, and quality improvement initiatives.
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• Stay informed about GluCare's unique care models and patient programs to enhance patient-centered services.
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• Educate patients on clinic-specific treatment programs, lifestyle interventions, and digital health solutions.
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• Ensure seamless integration of new clinical workflows in alignment with the clinic's care philosophy.
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• Work closely with doctors, diabetes educators, dietitians, and lifestyle coaches to deliver a comprehensive care experience.
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• Provide compassionate support to patients and families, ensuring a positive and comfortable clinic experience.
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• Qualifications include a DHA License as an Assistant Nurse, preferably with experience in diabetes management, chronic disease care, or digital health solutions.
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• A strong knowledge of accreditation standards (JCIA), infection control, and patient safety protocols is required.
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• Proficiency in using EMR systems and digital healthcare technologies is necessary.
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• Excellent communication and teamwork skills are essential.
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• Bachelor's Degree or Diploma in Nursing from a recognized institution is required, along with valid DHA licensure and certification in Basic Life Support (BLS).
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• A minimum of 2 years of clinical nursing experience, preferably in endocrinology, diabetes care, or chronic disease management, is preferred.
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• Experience in data collection, digital health, wearable devices, or patient education is advantageous.
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• Strong clinical assessment and nursing care skills are necessary, as well as the ability to collect, interpret, and utilize patient data effectively.
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• Excellent communication and patient education abilities are essential, along with proficiency in electronic medical records (EMR) and healthcare technology.
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• A compassionate, patient-focused, and team-oriented approach is required.
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Job Title:

We are seeking a skilled and compassionate Patient Care Professional to join our team. As a key member of our healthcare staff, you will be responsible for providing exceptional patient care and ensuring the highest level of service.

Responsibilities:

• Review prescriptions to ensure accuracy and suitability
• Provide patients with information and advice on medication interactions, side effects, and proper storage
• Compound and dispense medications as prescribed by physicians and other healthcare professionals
• Conduct thorough questioning to understand patient needs and provide assistance when necessary
• Achieve sales targets by utilizing effective sales techniques and promoting pharmaceutical products
• Order and manage pharmaceutical supplies, maintaining stock levels and handling inventory
• Comply with local regulations and guidelines regarding pharmacy activities, including preparation, labeling, and delivery of medications
• Maintain accurate records and reports as required by external authorities
• Liaise with insurance companies to process claims and resolve billing issues
• Perform daily operational tasks such as inventory management, expiry management, and merchandising

Requirements:

• Bachelor's Degree in Pharmacy
• Valid license from the Dubai Health Authority or willingness to convert from MOH/DHA
• Minimum 2 years of experience as a registered pharmacist
• Strong communication skills in English, Arabic, and Tagalog

Benefits:

• Flexible working arrangements to meet business requirements
• Ongoing training and development opportunities
• A supportive and collaborative work environment

About the Role:

This is an exciting opportunity to join a dynamic team and make a meaningful contribution to the healthcare sector. If you are a motivated and customer-focused individual with a passion for delivering exceptional patient care, we encourage you to apply.

To deliver high-quality patient-centric care by collaborating with a multidisciplinary team, adhering to professional standards and regulations.

This role involves ensuring patient safety through the identification and management of risks, promoting positive experiences through effective leadership, and fostering a learning environment for growth and development.

With a strong background in nursing, you will be responsible for coordinating patient care, managing risks, and contributing to employee competence. You will work closely with our multidisciplinary team to provide evidence-based care that meets the highest standards of quality and safety.

The ideal candidate will have a Bachelor's Degree in Nursing, with at least 3 years of experience in OT with UAE/Middle East experience. Experience in Plastic Surgery and Ophthalmology is also desirable. Strong communication skills in English are essential, as well as basic Arabic language skills.

As a member of our team, you will contribute to creating a conducive environment for patients and employees alike. Your active responsibility for positive patient experiences and commitment to employee growth will make you an invaluable asset to our organization.

We welcome all applicants who share our commitment to delivering exceptional patient care and value diversity in the workplace. If you wish to grow with us, apply now!

• Deliver quality patient care in collaboration with the multidisciplinary team.
• Ensure patient safety through risk identification and management.
• Promote positive patient experiences through effective leadership.
• Create and contribute to a learning environment that fosters employee growth and development.

A Patient Care Coordinator is needed to support care delivery to patients and manage daily clinic operations.

• Support care delivery to patients - Communicate and provide resources to patient and caregivers about patient's conditions and treatment requirements
• Manage patient information for efficient data transfer to relevant internal staff and external providers
• Generate reports for population health management
• Coordinate among multidisciplinary teams in the provider's setting

• Greet and check in patients, verify identity, manage a multi-line phone system, and direct visitors
• Book, confirm, and reschedule appointments for medical consultations, pre-employment screenings, drug and alcohol testing, and injury follow-ups
• Maintain and update confidential patient records, including employee medical histories, injury reports, and treatment plans

• Diploma or Degree in Health Care Administration, Public Health, Health Education
• Minimum 2 years' experience as a patient care coordinator
• Strong customer service skills with a friendly and approachable demeanor
• Excellent communication skills in English

• Competitive salary and growth opportunities
• Professional development opportunities
• Collaborative and supportive team environment

Overview:

We are seeking a skilled and organized individual to join our team as a Patient Care Specialist. This is an exciting opportunity for someone who is passionate about delivering exceptional patient care and support.

• The ideal candidate will have experience in aesthetics, customer service, and sales.

• Coordinate communication between patients, medical, and administrative staff.
• Explain policies and procedures to patients using medical or administrative knowledge.
• Perform and monitor opening and closing duties/tasks.
• Prepare daily reports for the responsible team.

• Fluent writing and speaking English is a must.
• Ability to book appointments and meet monthly targets.
• Excellent communication skills, with ability to correspond with all inquiries through various channels.
• Strong organizational skills, with ability to assist and greet patients upon arrival and departure.

This role offers a dynamic and supportive work environment, with opportunities for growth and development.

Position Purpose

The Intern - Patient Care plays a vital role in supporting and managing Patient Support Programs, ensuring that
patients receive timely, compassionate, and professional assistance throughout their treatment journey.
The Intern - Patient Care serves as a trusted advocate and a caring voice, ensuring no patient lives their patient
support program journey alone. From coordinating services to provide guidance and quality care, the intern brings
clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether
in the field or the office, every action is taken to make each patient's experience convenient and compliant.
At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe,
so patients have the chance to receive and maximize the medical benefits and support they deserve.

Duties and Responsibilities

• Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by
liaising with key stakeholders.

• Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.

• Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program
procedures.

• Maintain accurate, complete patient files, prepared for timely submission in line with project standards.

• Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support
program implementation.

• Ensure patients receive their medications efficiently and without delay.

• Prepare and maintain regular reports on program performance, including patient numbers, services provided,
and quality assurance metrics, in collaboration with the team.

• Maintain and update electronic records related to patient data and quality assurance.

• Participate in and complete all required training, including product training, pharmacovigilance, and any other
client-provided or Axios-mandated trainings.

• Report any adverse events or product complaints in line with client requirements and Axios Standard Operating
Policies and Procedures (SOPPs).

• Perform administrative duties related to program operations and general office support.

• Utilize Axios' Patient Management System (PMS) exclusively for all program activities.

• Ensure a solid understanding and consistent application of international standards and relevant Axios policies
and procedures.

• Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.

• Promote awareness of escalation protocols for any deviations or non-compliance issues.

• Support governance and operational monitoring activities across all Axios programs.

• Perform additional duties as assigned by your line manager

Relationships

• Work closely with the Line Manager and the assigned program team.

• Work with the related divisions of Axios.

• Maintain ongoing and frequent communication with Axios staff.

• External Partners.

Competencies

• Application of job knowledge.

• Concern for order and quality.

• Adaptability and flexibility.

• Dependability.

• Teamwork.

Educational Background and Experience

• A Degree or Diploma in any medical background or social work is ideal

• 0-1 year of working experience in a healthcare or scientific field or NGO is ideal

• Experience in data monitoring and management is an advantage, though not required.

• Experience coordinating and handling logistics/supply chain is an advantage, though not required.
• Experience in customer service management

Job Circumstances

• The position is based in our regional office,

We are seeking a compassionate and skilled Patient Care Specialist to join our team.

As a key member of our healthcare team, you will play a vital role in promoting and restoring patients' health by providing high-quality patient care. Your responsibilities will include assessing patients' needs, developing personalized care plans, and collaborating with healthcare professionals to ensure seamless delivery of services.

• Key Responsibilities:
• Conduct thorough assessments of patients' physical and emotional needs
• Develop and implement personalized care plans that cater to individual patients' requirements
• Collaborate with physicians and other healthcare professionals to ensure effective communication and coordination of care
• Provide education and support to patients and their families on managing chronic conditions, medications, and self-care techniques

In this rewarding role, you will have the opportunity to make a tangible difference in patients' lives while working in a dynamic and supportive environment. If you possess excellent communication skills, a compassionate nature, and a passion for delivering exceptional patient care, we encourage you to apply for this challenging and fulfilling position.

Requirements:

• Clinical Experience:
• 2-4 years of experience in a clinical setting as a Registered Nurse
• Educational Qualifications:
• Bachelor's degree in Nursing or equivalent
• Licensure:
• Valid DHA license as a Registered Nurse
• Professional Development:
• Maintain professional knowledge through ongoing education, workshops, and participation in professional societies

About Us:

We offer a competitive compensation package and opportunities for growth and development in a fast-paced and innovative healthcare organization.

How to Apply:

Please submit your application, including your resume and cover letter, to us today. We look forward to reviewing your qualifications and discussing how you can contribute to our team.

Job Description:

• Welcomes patients or their families and determines the nature of their inquiry.
• Provides information to assist patients or refers them to appropriate contacts within the organization or elsewhere.
• Advocates for patients' and their families' rights, confidentiality, information, and education.
• Develops and maintains a feedback/complaint procedure for customers to use and receive redressal.
• Communicates all information to Floor Supervisors on a daily basis.
• Expedites the flow of visitors/patients and ensures each person receives outstanding customer service by providing a friendly environment, timely and prompt assistance, and optimizing waiting time. Provides adequate information as needed.
• Provides information about medical insurance coverage to patients and diligently checks it before sending them to the doctor.
• Investigates patient/visitor concerns and implements appropriate courses of action.
• Ensures proper billing of services rendered by patients through the Hospital Information System (HIS).
• Keeps accurate records of discussions or correspondence with customers.
• Performs duties related to handling patient/telephone/cash/back office work as specified in the duty roster.
• Performs other related duties incidental to the work described herein, as assigned by higher authorities.
• Provides communication support to assist colleagues, including clinicians and nurses, in communicating with patients who have language barriers, thereby ensuring smooth information flow in clinic settings or otherwise.

Responsibilities:

A graduate degree in any discipline is preferable.

A minimum of 1-year experience as a receptionist in a patient-focused environment, preferably with experience operating a multi-line switchboard system.

Interest in working in a hospital-related environment.

Exceptional interpersonal skills, maturity, good judgment, and the ability to communicate professionally with diverse individuals are essential.

Superior phone etiquette skills are required.

Efficient organizational skills and the ability to handle multiple responsibilities under pressure while maintaining composure are necessary.

The ability to work independently with minimal supervision is also required.

Reliability, punctuality, dependability, and responsiveness are essential qualities.

Excellent command of oral and written English is required, and Arabic language proficiency is advantageous but not essential.

Caregiving is a vital profession in the healthcare sector, essential for patient care. Certified Nursing Assistants (CNAs) play a multifaceted role in every healthcare system. They are critical and important members of the medical team, often relied upon by nurses and doctors.

Individuals interested in pursuing this entry-level program should have a basic understanding of healthcare principles and practices. The course covers essential skills such as communication, analytical, environmental, problem-solving techniques, patience, and listening skills, among others.

The role of a CNA officer is diverse, requiring various responsibilities such as:

• Turning or repositioning bedridden patients
• Measuring vital signs such as temperature, blood pressure, and pulse
• Documenting patients' health issues and reporting to medical professionals
• Feeding patients and recording their food and liquid intake
• Cleaning rooms and linens
• Assisting with medical procedures
• Helping patients with daily activities like bathing, dressing, eating, and mobility
• Maintaining accurate records of vital signs
• Reminding patients to take medications and supplements
• Preventing bedsores by repositioning patients
• Managing bedpans and linens
• Gathering information about patient conditions from healthcare providers
• Providing emotional and social support to patients and families
• Assisting in feeding, grooming, and mobility

• KCSE Grade D (Plain) and above
• Any qualification as determined by relevant authorities

The certificate course consists of 9 months of classroom instruction plus 3 months of hospital attachment.

• Regular classes are held from 8 AM to 5 PM, Monday to Friday