15 Accommodation jobs in the United Arab Emirates

Accommodation Attendant at Crowne Plaza Dubai Marina

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: United Arab Emirates, Dubai

At Crowne Plaza Hotels & Resorts our goal is to make business travel work. That’s where you come in. When you are part of the Crowne Plaza Hotels & Resorts brand you’re more than just a job title. At Crowne Plaza we look for people who are dynamic and passionate! People who excel in their role and help our guests succeed too.

The soon to debut Crowne Plaza Dubai Marina will be the perfect location that completely understands Modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-metre hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants.

With 273 stylish rooms and a convenient, prestigious location, you will find Crowne Plaza Dubai Marina an ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy a new hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.

We have an exciting opportunity for you as Accommodation Attendant to join our enthusiastic pre-opening team at Crowne Plaza Dubai Marina.

As Accommodation Attendant you are responsible for assisting the Human Resources team in managing all the respective Human Resources functions in order to meet the strategic business objectives. The role involves development and implementation of strategies and policies and will include key responsibilities such as:

• Reports to work on time in correct and clean uniform.
• Ensures cleanliness and hygiene is maintained at all times.
• Cleans all common areas and public areas in and around the accommodation.
• Prepares maintenance requests with regard to any repair and maintenance requirement in the accommodation.
• Prepares rooms for new arriving colleagues.
• Ensures that room/accommodation of new arriving colleague is in hygienic and good condition.
• Maintains an inventory of all linen purchased for the colleagues
• Maintains the furniture store of the accommodation.
• Brings to the attention of the Accommodation Supervisor any complaint or concern regarding the accommodation.
• Ensures that any misuse of equipment or FF&E in the accommodation is brought to the attention of the HR Manager.
• Any other tasks related to Accommodation and HR whenever instructed by the HR Manager.

• To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
• To generally promote and ensure good inter-departmental relations.
• To display a pleasant manner and positive attitude at all times, and to promote a good company image to guests and colleagues.
• To demonstrate pride in the workplace and display pleasant personal appearance at all times.
• To abide by Company and Hotel rules and regulations at all times.
• To ensure that standards required by Law are complied with and maintained at all times.

• Reports any equipment failures or problems to the Engineering department.
• Reports suspicious activities, persons or objects to the Security and Safety department.
• Participates in Trainings and other development activities as scheduled by the company.
• Participates in Corporate Social Responsibility programs organized by the company.
• To perform and comply with any reasonable request made by Management to the best of your ability.

The ideal candidate must 3 to 5 years of progressive work-related experience in the same role in a 5* city hotel in Dubai and has strong capabilities in handling administrative tasks & organizing, detail-oriented and, with ability to work under pressure of deadlines and ever-shifting priorities in a fast-paced environment. Must promote and ensure good inter-departmental relations. Also must be a team player, have strong interpersonal skills, and work well independently as well as part of a team, flexible attitude and ability to adapt to changing priorities and business needs.

IHG is more than just a great place to stay; we are also one of UAE’s best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better.

We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone.

We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Guest Services Manager you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience whereby your role will include key responsibilities such as:

• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information
• Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction
• Monitor guest service personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure
• Handle guest complaints and assist in maintaining smooth relationships between management and guests by resolving problems arising from guest complaints and attending to their requests or queries with dispatch immediately
• Responsible for an efficient, clean, safe and hygienic upholding of all front office areas
• Assure compliance and coordination of guests needs, requests and personal preference
• Organise and implement all special needs, personal preferences and amenity distribution in accordance to the departments standards

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Guest Services Manager you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience whereby your role will include key responsibilities such as: • Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information
• Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction
• Monitor guest service personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure
• Handle guest complaints and assist in maintaining smooth relationships between management and guests by resolving problems arising from guest complaints and attending to their requests or queries with dispatch immediately
• Responsible for an efficient, clean, safe and hygienic upholding of all front office areas
• Assure compliance and coordination of guests needs, requests and personal preference
• Organise and implement all special needs, personal preferences and amenity distribution in accordance to the departments standards #J-18808-Ljbffr

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Hyatt Centric Jumeirah Dubai

AE - DU - Dubai

Front Office

Hourly/Entry Level Employee

Full-time

Worldwide

Hyatt Centric Jumeirah Dubai , located along La Mer Beach in Jumeirah 1, combines modern elegance with local charm. At Hyatt, we believe in more than just hospitality - we care for people so they can be their best. As a Guest Services Officer, you'll play a key role in bringing our purpose to life, and our hope is that each day you will uncover new reasons to love what you do!

We are seeking a friendly, professional, and highly organized team player who is capable of managing multiple tasks in a fast-paced environment. As the first point of contact for our clients, visitors, and staff, you will play a key role in creating a positive first impression and ensuring smooth daily operations. The ideal candidate will be approachable, detail-oriented and have a passion for delivering exceptional experiences to our guests. Although your English skills should be great in both verbal and written, we also are looking for a candidate who master a second language such as French, Spanish or Russian.

At Hyatt , we are committed to providing a workplace where our associates can thrive and be their best selves. If this role aligns with your expertise, or you simplyhave a passion for Hospitality, we look forward to hearing from you.

• High school diploma or equivalent; additional certifications or coursework in office administration is a plus.
• Proven experience as a receptionist, front desk representative, or similar role preferred.
• Strong verbal and written communication skills in either Spanish, French or Russian.
• Professional phone etiquette and a customer service-oriented mindset.
• Proficient in MS Office (Word, Excel, Outlook) and general office software.
• Ability to manage time efficiently and prioritize tasks.
• Strong organizational skills and attention to detail.
• Ability to handle sensitive and confidential information with integrity.
• Positive attitude, team player, and ability to work in a fast-paced environment