105 Dispatcher jobs in the United Arab Emirates
Field Services Dispatcher
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Title: Field Services Dispatcher
Location: Abu Dhabi, United Arab Emirates
Department: SUPPLY CHAIN
Description : At Tenaris, you will join a global network of professionals working toward a common goal: shape the future of energy through advanced tubular products and services. Tenaris values a diverse team that emphasizes results, analytical problem solving, and teamwork.
Role : Field Services Dispatcher
Purpose : Supervises the development of services in oil fields by controlling the execution of activities in accordance with the established service program, issuing management reports about the rendered service, providing technical assistance to the customer and ensuring suppliers’ assistance.
Main Responsibilities
- Ensure supplier’s assistance by verifying performed tasks, controlling suppliers’ invoicing and communicating deviations to top management.
- Report on the rendered service, performance progress and any inconveniences. Participate in management reports by submitting indicators analysis results.
- Ensure accurate short- to medium-term forecast and availability of resources.
- Ensure job documents and POs are valid per customer requirements to ensure smooth invoicing.
- Ensure all jobs are dispatched per procedure PRD17306; jobs are loaded correctly in planner with zero backlog.
- Handle logistics from/to the rig site for the FISE team.
- Follow up FISE collections with Agent/collection team.
- Ensure FISE team passes/certificates are valid and renewed on time.
- Ensure FISE team PPE/tools or any other requirements are met and in stock.
- Comply with Tenaris policies, procedures and management standards; adhere to all laws and regulations applicable to the area of responsibility.
- Protect facilities, equipment and other physical resources assigned to the area from damage, theft or misuse.
Requirements
- Bachelor’s degree in Engineering, Supply Chain, or related studies.
- 3-5 years’ experience in logistics, preferably in Oil & Gas Field.
- Very good English skills (verbal and written) required.
- Business Management: willingness to learn the business manufacturing process, its context and evolution; maintain ongoing updates with supervisor and required reporting.
- Client Focus: ability to understand and respond to internal clients’ needs and problems by innovating workarounds to minimize downtime and optimize workflow.
- Professional Expertise: mastery and updating of technical and professional competencies of own unit; ability to build professional networks.
- Drive for Results: personal commitment, tenacity and energy applied to management; problem-solving to achieve results.
Application : If your experience and knowledge match our requirements, please apply.
Equal Opportunity : Tenaris is an equal opportunity employer, valuing diversity in employment.
We thank all candidates for their interest; however, only those that match the criteria required for the desired profile will be contacted.
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#J-18808-LjbffrFlight Dispatcher - Dubai (GCAA Licenced Only)
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Ready to take your aviation career to new heights? Avcon Jet Middle East is expanding—and we’re looking for a GCAA Licenced Dispatcher to join our growing team in the region! Avcon Jet is a dynamic international business aviation company, and we’re on the lookout for ambitious individuals who are passionate about aviation and ready to take the next step in their career. At AvconJet, we firmly believe that our people are the driving force behind our success. It’s their passion and dedication that enable us to deliver outstanding service to our clients across the globe. If you share our aviation dream and want to be part of something exciting in the Middle East, we’d love to hear from you.
Your Tasks- Prepare flight plans, file ATC flight plans in compliance with regulations (EASA/GCAA) and company procedures
- Monitor all daily flight activity, including initiation continuation, diversion or termination of a flight
- Liaise with Maintenance, Crews, Civil Aviation Authorities and Ground Handling Agents worldwide for efficient operations
MUST HAVE
- GCAA Dispatch License (mandatory)
- Willing to work in shifts and willing to work in a 24/7 operations
- Strong communication and interpersonal skills
- Relevant experience within the business aviation sector
- Excellent analytical skills
- Attention to detail and ability to work under pressure
- Prior experience in flight dispatch (Business Aviation)
NICE TO HAVE
- Problem-solving skills
- Teamwork and collaboration
- Flexibility and adaptability
- Computer proficiency
- A modern and innovation work space in downtown Dubai.
- Exciting career opportunities within our company.
- An open and supportive environment where your ideas are valued.
- We eagerly look for innovative ideas for improving processes.
We ask you to explicitly mention the job title in the subject of your application : Flight Dispatcher
How to applyIf you see the above requirements as a challenge and would like to impress us with your personality, send your application documents to .We ask you to explicitly mention the job title in your application.
#J-18808-LjbffrCustomer Service
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The candidate will be responsible for:
- Serving as the primary point of contact for the customers and all internal Galaxy offices.
- Relationship management with customers and developing an understanding of their business needs.
- Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
- Proactively tracking the shipments and notifying the customers whenever required.
- Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
- Resolving customer issues by engaging suitable stakeholders.
- Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
- Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.
Job Type: Full Time
Job Location: Dubai
Basic required skills:
- Excellent communication and interpersonal skills.
- Fluent in Hindi and English (oral and written).
- Computer literate.
- Familiar with MS Office tools.
- Familiar with international logistics and freight forwarding (ocean/air & import/export).
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#J-18808-LjbffrRepresentative - Customer Service
Posted 4 days ago
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**Responsibilities:**
+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
+ Process payments for cash account customers.
+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
+ Back-up support to sales counter with walk in and telephone inquiries.
**Qualifications:**
+ High School Degree or Equivalent required
+ Associates' Degree (U.S.)/College Diploma (Canada) preferred
+ 2-4 years of relevant experience
+ Solid interpersonal skills that allow one to work effectively in a diverse working environment
+ Able to effectively communicate both verbally and in writing
+ Able to work well under pressure
+ Strong attention to detail
+ Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
+ Computer literate, including effective working skills of MS Word, Excel, and e-mail
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits ( and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here ( and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
Customer Service Representative
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Career Level : Junior Level
Salary : 3000
Industry : Customer Service
Last Date : February 28, 2025
Location : Dubai
Customer Service Representative
We are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to apply!
Key Responsibilities- Assist customers with inquiries, complaints, and service requests.
- Provide information about products and services.
- Handle phone calls, emails, and live chat support.
- Process orders, returns, and exchanges efficiently.
- Maintain customer records and update databases.
- Resolve customer issues with a positive and problem-solving approach.
- Ensure high levels of customer satisfaction.
- Previous experience in customer service is a plus.
- Strong verbal and written communication skills.
- Ability to handle multiple tasks and work under pressure.
- Good problem-solving and interpersonal skills.
- Proficiency in Microsoft Office and CRM systems is an advantage.
- Willingness to work flexible shifts, including weekends and holidays.
- Competitive salary and performance-based incentives.
- Career growth and professional development opportunities.
- Friendly and team-oriented work environment.
Customer Service Supervisor
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Overview
The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.
Job Summary:
We are seeking a dedicated and experienced Customer Service Supervisor to join our esteemed organization. This pivotal role will focus on overseeing our customer service team, ensuring that exemplary service is provided to all clients and customers, while also driving continuous improvement initiatives. The ideal candidate will possess strong leadership skills and an extensive background in customer service management. As a Customer Service Supervisor, you will be responsible for fostering a positive working environment that encourages team collaboration and professional development. You will implement effective strategies and processes to enhance customer satisfaction and loyalty, while also managing and mitigating any potential customer-related issues. This position requires a strong commitment to excellence, as well as the ability to communicate effectively with both customers and team members. You will play a critical role in shaping the customer experience, and as such, your ability to lead by example and ensure our service standards are met will be paramount. If you are passionate about customer service, possess substantial supervisory experience, and are committed to delivering outstanding results, we invite you to apply and join our dynamic team, where your contributions will make a significant impact.
Responsibilities- Supervise and guide the customer service team to deliver high-quality support and service.
- Develop and implement customer service policies and procedures to enhance service delivery.
- Monitor team performance metrics and provide regular feedback and coaching to team members.
- Handle escalated customer inquiries and complaints in a professional manner, ensuring a satisfactory resolution.
- Conduct regular training sessions for staff to enhance their customer service skills and product knowledge.
- Compile and analyze customer feedback, utilizing data to improve service processes.
- Collaborate with other departments to address customer needs and improve overall customer satisfaction.
- Bachelor’s degree in Business Administration, Management, or related field preferred.
- Minimum of 3 years’ experience in a customer service role, with at least 1 year in a supervisory position.
- Proven ability to manage and lead a team effectively, promoting a positive and productive work culture.
- Exceptional communication skills, both verbal and written, with a strong emphasis on customer interaction.
- Proficiency with customer service software, CRM systems, and Microsoft Office Suite.
- Strong problem-solving skills and the ability to make decisions rapidly and effectively.
- Ability to work flexible hours, including evenings and weekends, as required.
- Accommodation
- Transportation
- Health insurance
High School / Bachelor Degree
#J-18808-LjbffrCustomer Service Agent
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Overview
Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities- Manage inbound customer communications: Answer incoming calls and emails to address customer questions, requests and issues.
- Consult on customer success: Advise customers on how to successfully leverage the product/service based on their unique needs.
- Maintain working product knowledge: Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
- Track interactions in CRM: Record customers interactions in internal system for cross-functional awareness and relationship development.
- Bachelor’s degree or equivalent
- 1-2 years proven experience in supporting client success
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above and beyond service
- Excellent time-management and prioritization skills
- Familiarity with CRM system
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Customer Service Agent
Posted today
Job Viewed
Job Description
Overview
Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities- Manage inbound customer communications: Answer incoming calls and emails to address customer questions, requests and issues.
- Consult on customer success: Advise customers on how to successfully leverage the product/service based on their unique needs.
- Maintain working product knowledge: Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
- Track interactions in CRM: Record customers interactions in internal system for cross-functional awareness and relationship development.
- Bachelor’s degree or equivalent
- 1-2 years proven experience in supporting client success
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above and beyond service
- Excellent time-management and prioritization skills
- Familiarity with CRM system
Customer Service Representative
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Customer Service Representative page is loaded Customer Service Representative Apply locations Dubai time type Full time posted on Posted 30+ Days Ago job requisition id R-00203 It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us !
About UsOur Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
#J-18808-LjbffrCustomer Service Representative
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We are seeking a dedicated and customer-focused Customer Service Representative to join our dynamic business development team. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. You will play a key role in building strong customer relationships and contributing to the overall success of SwinFurniture.
Key Responsibilities of Customer Service Representative- Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.
- Assist customers with product information, order processing, and issue resolution.
- Maintain a high level of customer satisfaction by addressing concerns and providing effective solutions.
- Collaborate with cross-functional teams to ensure a seamless customer experience.
- Keep records of customer interactions and transactions, ensuring data accuracy and completeness.
- Bachelor’s Degree in Business Administration, Marketing, or a related field.
- 1-2 years of experience in customer service, preferably in the furniture manufacturing industry.
- Excellent communication and interpersonal skills, with a strong customer-oriented mindset.
- Proficiency in customer service software and tools.
- Strong problem-solving skills and the ability to handle challenging situations with professionalism and empathy.
SwinFurniture is a premier furniture manufacturing company dedicated to creating high-quality, stylish, and functional furniture pieces. Our mission is to provide our customers with beautifully crafted furniture that enhances their living spaces and brings comfort and elegance to their homes. We value innovation, craftsmanship, and customer satisfaction. Join us as we strive to set new standards in the furniture industry and make a lasting impression.
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