279 Facilities Management jobs in the United Arab Emirates

Manager - Facilities Management

Dubai, Dubai Transguard Group

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Job Description

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE's most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees

We are currently recruiting for a Manager - Facilities Management to join our Integrated Facilities Services team in Dubai.

Scope

To manage the facilities and operations while implementing best FM industry & contract management practices that improve overall operational efficiency of managed Facilities, maintain high customer satisfaction, and help achieve Trans guard's business objective.

Financial

  • Prepare a monthly report with operational data to support the review of the financial performance of the contract in question
  • Ensure profitability of the contract is met as per the budget/target, and drive improvement in financial performance
  • Explore further business opportunities with the client; manage the team structure and develop it as required to ensure the operations run smoothly and within budget
  • Identify and record continuous improvement initiatives—process improvement or cost improvement
  • Manage the project service delivery performance and ensure the SLA/KPI's are complying
  • Add value to the client's business by either presenting with initiatives that drive down costs or complementing their objectives by proposing initiatives in line with their business goals
  • Maintain and run the monthly budgets and P&L account for all division contracts—this will include the issuing of all invoices to clients and customers and recording any expenditure such as local purchase orders

Customer

  • Work with the team AFM/Engineers/Supervisors to devise and conduct any induction and continuation training required for new staff – the training package should be produced before any new staff take on their responsibilities. All training that is carried out is to be recorded in staff personnel files
  • Responsible for planning of all transport/accommodation requirements in advance of any contract start date – this will require close and constant liaison with the transport/accommodation division
  • Ensure that all service level agreements within the contract scope of works are maintained—these should be monitored monthly using the client evaluation forms, and any problems or issues should be resolved
  • Procurement of materials/services/projects to be done in close coordination with the procurement team; procurement policies to be strictly followed
  • Management of Specialist Services contractors/vendors within TG scope or as managing agent
  • Ensure that all contract staff sickness, absence, and holidays are reported thus always adhering to all company policies and procedures
  • Liaise with the clients and customers on a regular basis to ensure that the highest standards are achieved and maintained to exceed customer expectations
  • Develop excellent working relationships with the client at equivalent level and hold regular client meetings to ensure the smooth running of the contract
  • Undertake site visits to view staff performance and discuss and resolve any issues raised by the client regarding the quality of service
  • Conduct site visits to view staff performance and help to motivate staff
  • Resolve staff issues together with relevant departments, including salary discrepancies, emergency leave, reallocation of staff to other contracts, accidents, etc.
  • Monitor staff performance and nominate staff for the employee of the month award
  • Explore further business opportunities with the client

Process

  • Managing the contract service delivery as per best industry practices, international FM standards, and compliance to local statutory guidelines
  • Project planning from the mobilization stage to the demobilization of contracts
  • Source and recruit contract staff in coordination with HR and recruitment teams
  • Order project equipment and machinery
  • Arrange and control local order purchases
  • Monthly review of the account should be carried out with the line manager
  • Monitor resource utilization to ensure that the right number and talent are available for delivering service as agreed contractually
  • Work with other managers, attend client meetings as and when required and assist account managers in obtaining the correct pricing for services during the preparation of new client and customer business proposals
  • Responsible for the preparation of the monthly staff meetings and for the daily/weekly briefings with the managers and team coordinators/senior supervisors
  • Responsible for carrying out monthly site visits and providing the necessary feedback to the managers and team supervisors.
  • Spot checking as appropriate to ensure the provision of quality maintenance works to the facilities

Innovation

  • Execute energy management projects on the contract by identifying opportunities for improvement and seeking guidance from the energy manager
  • Introduction and integration of the latest technology as per the current market trends. Developing case studies and making business proposals with ROI models etc.
  • Implement CAFM system on the contract and ensure 100% KPI/ SLA compliance as per contract

Selection Criteria

  • Bachelor of Engineering/Science in Mechanical, Electrical, Electronics, Mechatronics Engineering or Equivalent
  • Technical Knowledge of FM standards and processes
  • Certification preferred such as CFM, PMP, IOSH, NEBOSH
  • Minimum experience of 5 years or above on management and service delivery of structured contracts (Where standard SLA/KPI applicable)
  • Experience in handling various types of facilities such as residential, commercial, master communities, universities, retails, banking, Royal facilities etc.
  • Experience in handling Soft Services
  • Knowledge of CAFM system and effective implementation of full modules
  • Driving license is mandatory
  • Strong soft skills such as MS Word/Excel/PowerPoint and report writing skills
  • Ability to interpret design and as built drawings of MEP, structural and Architectural
  • Strong Communication and interpersonal skills
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Facilities Management Coordinator

Dubai, Dubai beBeeTeam

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Job Description

Housekeeping Team Leader Job Description

The Housekeeping Supervisor oversees the operational efficiency of all housekeeping areas, ensuring timely service delivery within budgetary guidelines.

  • Responsible for implementing and maintaining high-quality housekeeping standards and procedures in relation to:
  • Bedroom service
  • Bathroom service
  • Valet service
  • Cleaning service
  • Linen maintenance

Maintain a current and thorough knowledge of all housekeeping systems and assign tasks/rooms to Housekeeping staff. Ensure equipment is properly maintained, cleaned, and stored.

Open and close shifts effectively, prioritizing arrival rooms and liaising with Front Office for guest and hotel requirements.

Coordinate special projects such as site rooms, vermin control, window and carpet cleaning, and room inventories.

Manage all special requests made by guests and ensure consistency within the department.

Manage lost property for the hotel.

Required Skills & Qualifications
  • Proven experience in luxury hotels as a Housekeeping team leader or similar role.
  • Physical stamina and ability to perform tasks involving standing, walking, bending, and lifting.
  • Strong attention to detail and commitment to maintaining high cleanliness standards.
  • Excellent time management skills and ability to work efficiently within designated timeframes.
  • Ability to work independently and as part of a team.
  • Ability to communicate effectively and possess good interpersonal skills.
  • Flexibility to work shifts, including weekends and holidays.
  • Knowledge of safety and sanitation standards and practices.
Benefits

Working with a dynamic team committed to delivering exceptional hospitality experiences, unlocking opportunities for professional growth and development.

Others

This position requires a strong understanding of housekeeping operations and the ability to lead a team effectively.

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Facilities Management Director - Hotel

Dubai, Dubai Qataryello

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Job Description

Our client is a large project directly involved with Saudi Arabia's Vision 2030 strategy. This is an opportunity to join a groundbreaking project with a focus on luxury and hospitality and the further development of a large scale project.

Key Responsibilities :

  • Leadership and Management :
    • Lead and manage the hotel's engineering and maintenance team, providing direction, mentorship, and training to ensure high-performance standards.
    • Develop and implement maintenance schedules for all hotel systems, including HVAC, plumbing, electrical, fire safety, and building infrastructure.
    • Oversee the daily operations of all engineering and maintenance functions, ensuring minimal disruption to guest services and operations.
  • Facilities Operations :
    • Monitor and manage all preventive maintenance programs for hotel facilities, including guest rooms, public areas, and back-of-house spaces.
    • Coordinate and manage the upkeep of the hotel's physical assets, including the building, equipment, and grounds.
    • Ensure compliance with all relevant health, safety, and environmental regulations, ensuring a safe working environment for staff and guests.
  • Budget and Cost Control :
    • Develop and manage the annual engineering and maintenance budget, ensuring effective cost control and resource management.
    • Source and oversee contractors and vendors for specialized maintenance projects, ensuring competitive pricing and high-quality work.
    • Track expenses and identify opportunities for cost-saving initiatives without compromising the quality of service.
  • Project Management :
    • Plan, coordinate, and supervise major capital projects and facility upgrades, ensuring they are completed on time, within budget, and in accordance with hotel standards.
    • Collaborate with other departments to align maintenance and engineering efforts with hotel operations and guest satisfaction goals.

The successful candidate will have experience in managing the facilities of a hotel and to be based on-site at the project. Strong exposure to maintenance activities and managing the department and related teams. Experience in setting up processes and procedures as it relates to the department goals.

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Facilities Management Director - Hotel

Dubai, Dubai Omanyp

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Job Description

Our client is a large project directly involved with Saudi Arabia's Vision 2030 strategy. This is an opportunity to join a groundbreaking project with a focus on luxury and hospitality and the further development of a large scale project.

Key Responsibilities :

  • Leadership and Management :
    • Lead and manage the hotel's engineering and maintenance team, providing direction, mentorship, and training to ensure high-performance standards.
    • Develop and implement maintenance schedules for all hotel systems, including HVAC, plumbing, electrical, fire safety, and building infrastructure.
    • Oversee the daily operations of all engineering and maintenance functions, ensuring minimal disruption to guest services and operations.
  • Facilities Operations :
    • Monitor and manage all preventive maintenance programs for hotel facilities, including guest rooms, public areas, and back-of-house spaces.
    • Coordinate and manage the upkeep of the hotel's physical assets, including the building, equipment, and grounds.
    • Ensure compliance with all relevant health, safety, and environmental regulations, ensuring a safe working environment for staff and guests.
  • Budget and Cost Control :
    • Develop and manage the annual engineering and maintenance budget, ensuring effective cost control and resource management.
    • Source and oversee contractors and vendors for specialized maintenance projects, ensuring competitive pricing and high-quality work.
    • Track expenses and identify opportunities for cost-saving initiatives without compromising the quality of service.
  • Project Management :
    • Plan, coordinate, and supervise major capital projects and facility upgrades, ensuring they are completed on time, within budget, and in accordance with hotel standards.
    • Collaborate with other departments to align maintenance and engineering efforts with hotel operations and guest satisfaction goals.

The successful candidate will have experience in managing the facilities of a hotel and to be based on-site at the project. Strong exposure to maintenance activities and managing the department and related teams. Experience in setting up processes and procedures as it relates to the department goals.

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Quality Assurance Manager | Al Futtaim Engineering | Facilities Management

Dubai, Dubai Robinson & Co (Singapore) Pte Ltd

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Quality Assurance Manager | Al Futtaim Engineering | Facilities Management

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role :

To oversee and enhance the quality assurance and quality control (QA/QC) processes across our FM Operations in the UAE. The ideal candidate will ensure compliance with ISO standards, client SLAs, and regulatory requirements, while driving continuous improvement in service delivery through process audits, CAFM system optimization, and operational excellence.

Responsible to manage CAFM system, QMS, technical training. Work in a team environment to develop and implement best practices that emphasize service quality, continuous improvements in meeting all customer requirements.

What you will do :

1. Quality Management System

  • Develop, implement, and maintain QA/QC policies, procedures, and standards in line with ISO 9001, ISO 14001, OHSAS 18001/ISO 45001, and client requirements.
  • Provide support for the management of supply chains and ensure compliance with QHSE standards through audits and reviews of operating practices and systems.
  • Continuously monitor QHSE requirements and regulations imposed by government and semi-government bodies, ensuring they are incorporated and complied with as applicable.
  • Set quality objectives, update and maintain operational risk assessments, and contribute to the digitization of processes.
  • Conduct process gap analyses, identify and implement corrective measures, and develop and maintain QA/QC reports.
  • Closely control expectations related to QHSE and ensure all required standards are applied.
  • Attend client quality management meetings. Handle the prequalification of vendors and subcontractors in accordance with QMS requirements.

2. Quality Audits & Inspection

  • Conduct regular process and site audits, including internal and subcontractor audits, to ensure adherence to FM best practices, KPIs, and contractual obligations.
  • Verify that the QHSE standards comply with the applicable procedures and standards.
  • Perform internal audits as per QHSE procedures, identify non-conformities, conduct root cause analysis, and recommend corrective and preventive actions.
  • Generate non-conformance reports and follow up on NCRs and HSE ATRs to ensure timely closure.
  • Prepare internal audit reports with the necessary statistics and details.
  • Develop look-ahead plans for upcoming audits.
  • Carry out material quality inspections and submit corresponding reports.

3. Training & Development

  • Plan, develop, and implement training programs for the operations team.
  • Coordinate with internal trainers and external training specialists for the delivery of both technical and soft skills training.
  • Support the training and development of all staff to ensure awareness and understanding of QHSE standards and their relevance to business objectives.
  • Conduct QMS induction and awareness training sessions for technicians, supervisors, and engineers.
  • Prepare training documents and presentations, and maintain all related training records and forms.

4. CAFM-Field service management software

  • Act as the key focal point for all CAFM-related requests and activities, and develop processes and procedures to ensure robust documented systems are in place for both internal and external users/providers.
  • Ensure all workflow processes are up to date and reflect current working practices.
  • Take a lead role in clarifying and resolving CAFM-related queries for both internal and external users.
  • Identify gaps and improvement opportunities for simplified and efficient operations.
  • Regularly conduct system health checks, report problems, identify faults, and liaise with the IT department and software developers for operational issues while keeping the operations team updated.
  • Develop and maintain reports, dashboards, and KPIs.

5. QHSE

  • Contribute to safe systems of work and the development of the quality management system by ensuring all work practices comply with relevant safety standards.
  • Ensure that measures to protect personal safety and well-being are always in place, and that personal actions do not jeopardize the safety and well-being of others.
  • Implement all HSE policies, Safe Operating Procedures, and Safe Work Instructions (toolbox talks) to prevent potential incidents at all times.

Required skills to be successful :

  • Ability to communicate clearly and professionally at all levels
  • Able to analyze issues, identify root causes, and deliver practical and timely solutions.
  • High regard for the quality of work and commitment to maintaining standards across the team and organization.
  • Expertise in ISO standards and regulatory requirements, including ISO 9001 (QMS), ISO 14001 (EMS), ISO 45001 (OH&S), and UAE FM regulations such as DCD, DM, ADM, and Trakhees
  • Strong ability to conduct internal and external audits, identify non-conformities, and implement corrective and preventive actions (CAPA)
  • Solid understanding of client contracts, service level agreements (SLAs), and performance benchmarks to effectively manage KPIs

What equips you for the role :

  • A bachelor’s degree in engineering (Mechanical/Electrical), Facilities Management, or a related field
  • 10 years of experience in Facilities management and Quality controls & Quality assurance.
  • Certifications such as ISO 9001 Lead Auditor and NEBOSH/IOSH are preferred.
  • Strong expertise in CAFM systems including FSI, Maximo, SAP PM, Planon, or similar digital FM tools.
  • Proven experience in conducting process audits, overseeing FM service delivery, and managing subcontractor quality is essential.

About Al-Futtaim Engineering & Technologies


Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions. The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts. #J-18808-Ljbffr

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Senior Specialist Facilities and maintenance management

Abu Dhabi, Abu Dhabi Abu Dhabi Accountability Authority

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Job Description

Senior Specialist Facilities and Maintenance Management

Date: Jan 11, 2025

Company: Abu Dhabi Accountability Authority

Responsibilities:

  • Contribute to the development, maintenance, and implementation of all Corporate Support related policies, procedures, processes, and controls to ensure consistency in application across ADAA and fulfill all relevant procedural/legislative requirements while delivering quality and cost-effective service.
  • Gather and update Subject Entity data required as input for Understanding the Entity’s Business.
  • Complete specific tasks and procedures in respect of engagement planning e.g. testing controls, walk-through system processes to confirm engagement team understanding, perform data analysis, and provide input to the engagement planning analytical review procedures.
  • Suggest recommendations in short and long-term plans for “Organizational Development” to ensure efficiency of services provided.

Ensure to meet Key Performance Indicators (KPI's) in order to improve efficiency and effectiveness.

Facilities Management:
  • Coordinate space management and planning activities including analyzing moves for minimal disruption, move coordination, space inventory, space allocation tracking, specifying set-ups, maximizing space utilization, providing input into facilities renewal model, and capital plan implementation as assigned.
  • Implement facility security programs by developing procedures/practices, distributing keys, providing building access, monitoring access records, assessing security infrastructure needs (security cameras, interlocks, alarms), and assessing and changing access schedules.
  • Identify, recommend, and implement building operations and process modifications to the facility for increased productivity and/or cost reduction and manage related budget.
  • Coordinate and monitor routine maintenance services completion (trash, utilities, custodial, pest control, long-term preservation, inspections, grounds, landscapes, alarms, systems, and equipment), suggest metrics, monitor and report related trends.
  • Identify and establish preventive maintenance plan, coordinate maintenance logistics (to avoid facility conflicts, events), initiate work requests, monitor completion.
  • Coordinate and integrate utility usage/optimization by monitoring usage, gathering information, follow-up, shutdown requirements, analyze data, and provide recommendations for optimum usage.
  • Perform condition assessments on appearance, equipment, analyze results, and provide recommendations for maintenance.
  • Ensure completion of required training and certification programs in order to keep current with job requirements and ensure continuous performance improvements.
  • Obtain timely performance review assessments from project manager on assignments after completion which will serve as input to midyear and annual performance review.
  • Adhere to job training and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks efficiently and consistently with operating procedures and policy.
  • Elevate the organization’s values and ethics in all activities within the team to support the establishment of a value-driven culture within the organization.
  • Keep current with updated information relevant to the role to ensure standard performance level is achieved.
  • Maintain regular contacts with relevant staff from other departments of ADAA to ensure consistency and coordination.
  • Contribute to knowledge dissemination/sharing in a way that assists with building internal capabilities of employees where applicable and maximize their effective performance.
  • Contribute to the development of UAE National employees in a manner which supports the objectives of the organization and its Emiratization strategy.
  • Ensure adherence and compliance with all ADAA Corporate Policies, Procedures, and Guidelines (HR, IT, Procurement, Finance, Health and Safety, etc.), and applicable job-related guidance such as Methodologies and Procedures.
  • Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
  • Demonstrate compliance with the organization’s values and ethics at all times to support the establishment of a value-driven culture within the organization.
  • Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes, and practices considering global standards, productivity improvement, and cost reduction.
  • Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies, and quality standards.
  • Maintain at all times the confidentiality of any information obtained in the discharge of the duties of the post.
  • Understand and strictly adhere to all the clauses of ADAA’s Code of Business Conduct.
  • Co-operate in the implementation of the relevant health and safety legislation, policies, and procedures in the performance of duties.
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Principal Engineer Facilities and Maintenance Management

Abu Dhabi, Abu Dhabi Abu Dhabi Accountability Authority

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Principal Engineer Facilities and Maintenance Management

Date: Jan 11, 2025

Company: Abu Dhabi Accountability Authority

Key Responsibilities/Duties

Strategy and Planning

  • Develop and manage the implementation and update of the section related policy, procedures manual, delegation of authority, systems user manuals and standard forms, and ensure compliance across the Authority and alignment with ADAA's overall policies and procedures.
  • Develop and manage the implementation, and update of the section's strategic, budget and procurement, and operational plans ensuring alignment with the department and sector's strategy and objectives, and ADAA's mission and vision.
  • Ensure effective cascading of the department and sector's strategy and objectives, and ADAA's mission and vision into the section's strategic, budget and procurement, and operational plans to achieve ADAA's overall objectives.
  • Develop the section's Key Performance Indicators (KPIs) in line with ADAA's overall objectives and ensure individual KPIs are met to improve efficiency and effectiveness.

Operations

Facilities Management:

  • Coordinate space management and planning activities including: analyzing moves for minimal disruption; move coordination; space inventory; space allocation tracking; specifying set-ups; maximizing space utilization; providing input into facilities renewal model; and capital plan implementation as assigned.
  • Implement facility security programs by developing procedures/practices, distributing keys, providing building access, monitoring access records, assessing security infrastructure needs (security cameras, interlocks, alarms); and assessing and changing access schedules.
  • Identify, recommend and implement building operations and process modifications to the facility for increased productivity and/or cost reduction and manage related budget.
  • Coordinate and monitor routine maintenance services completion (trash, utilities, custodial, pest control, long term preservation, inspections, grounds, landscapes, alarms, systems and equipment), suggest metrics, monitor and report related trends.
  • Identify and establish preventive maintenance plan, coordinate maintenance logistics (to avoid faculty conflicts, events), initiate work requests, monitor completion.
  • Coordinate and integrate utility usage/optimization by monitoring usage, gathering information, follow-up, shutdown requirements, analyze data and provide recommendations for optimum usage.
  • Perform condition assessments on appearance, equipment, analyze results and provide recommendations for maintenance.
  • Serve as property operations / maintenance point of contact for all facilities' issues.
  • Identify repair and maintenance projects requiring the assistance of contractors or vendors; gather information as directed to assist in estimating/evaluating project costs.
  • Perform electronic recordkeeping related to preventative maintenance and repair so that Facilities Management Services makes the most efficient and effective use of computerized maintenance management and service request systems.
  • Maintain a working knowledge of materials, systems and code requirements related to maintenance of college facilities.

Talent Management and Development

  • Manage the effective achievement of assigned section operational goals through effective leadership by setting individual objectives, managing performance within the section, and developing and motivating the team to maximize performance.
  • Monitor a section's training plan to ensure that the team attends all trainings and development activities required for the role for continuous performance improvements.
  • Conduct performance evaluation of subordinates against KPIs by monitoring individual performance, reviewing progress reports, recommending corrective actions and providing overall assessment to support the achievement of ADAA's overall objectives.
  • Manage team workload within the section through the appropriate delegation of work.
  • Motivate subordinates, especially focusing on developing capabilities of UAE National employees, to develop a motivated and high performance team.
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Operations Manager

Dubai, Dubai Omanyp

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Leading player in the Aviation, Aerospace industry

  • Develop and implement MRO operational strategy aligned with industry best practices and continuous improvement.
  • Lead and supervise floor line and shop floor management across all six gate operations (disassembly, repair, assembly, testing, final inspection), ensuring seamless transitions.
  • Ensure adherence to safety, regulatory, and airworthiness compliance standards (Part 145, FAA, EASA).
  • Develop and manage budgets for MRO operations, including CAPEX and OPEX, workforce planning, and financial efficiency.
  • Monitor and drive KPIs such as Turnaround Time (TAT), On-Time Delivery (OTD), efficiency, and utilization rates across all gates.
  • Implement Continuous Improvement (CI) initiatives, Lean Six Sigma methodologies, and process optimizations.
  • Ensure Day 1 operational readiness, including ERP testing, mock operations, and risk mitigation.
  • Identify and mitigate potential risks across MRO operations for regulatory compliance and business continuity.
  • Collaborate with senior management, cross-functional teams, and external stakeholders (OEMs, suppliers, regulators) to optimize workflows.
  • Proven MRO expertise: In-depth knowledge of engine maintenance, repair, and overhaul processes, covering Gate 0 to Gate 5 operations - atleast assembly and disassembly
  • Strong project and change management skills: Ability to lead large-scale operational transitions, CI initiatives, and ERP implementations.
  • Deep technical and commercial acumen: Understands aviation maintenance, supply chain, cost optimization, and regulatory requirements while balancing precision with commercial viability.
  • Mastery of Lean Six Sigma and CI methodologies: Expertise in optimizing workflows, eliminating waste, and improving TAT, OTD, efficiency, and utilization rates.
  • Operational Readiness & Industrialization proficiency: Skilled in setting up scalable processes, workflow integration, facility layout, and process automation for Day 1 readiness.
  • Expert in Quality Assurance & Compliance: Strong understanding of aviation industry standards, airworthiness regulations, and OEM/customer requirements
  • Proficient in Production Planning & Resource Optimization: Ability to manage production schedules, manpower allocation, and capacity planning.
  • Experience in Technology Integration & Digitalization: Strong ability to implement and optimize ERP systems and automation tools.
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Operations Manager

Dubai, Dubai Furless Beauty Insititute

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Job Description

Furless Group, a rapidly growing beauty brand encompassing Furless Permanent, The Trading Corner, and Furless Beauty Institute, is seeking a seasoned Operations Manager for Furless Beauty Institute. This role requires leadership and expertise in all aspects of operations, sales management, education, compliance, and administration within a high-caliber beauty vocational training institute.

The ideal candidate will have direct experience administering internationally recognized beauty programs such as CIDESCO, CIBTAC, and ITEC. They must be adept at managing teams, driving sales, overseeing administrative functions, and ensuring the highest standards of education and regulatory compliance. The position includes managing the Dubai-based facility, with opportunities to expand to the GCC market. Reporting to the CEO, the Operations Manager will collaborate with departments such as Sales, Marketing, and Finance.

KEY RESPONSIBILITIES:

  • Provide development, guidance, and leadership to the education, sales, and administrative teams, creating a high-performing culture focused on student success and operational excellence.
  • Inspire and manage instructors and staff, ensuring alignment with institutional goals through performance reviews, KPI setting, training, and skills development.
  • Drive team collaboration and mentorship to establish a culture of continuous learning and innovation across the institute.
  • Act as a senior leadership team member, contributing to strategic planning, growth initiatives, and cross-functional coordination.

2) Sales and Administration Oversight

  • Lead the sales team, ensuring they meet enrollment and revenue targets through effective training, coaching, and strategic planning.
  • Oversee the administrative team to ensure operational efficiency, effective record management, and student satisfaction throughout the enrollment and education process.
  • Collaborate with Sales and Marketing to align strategies with the institute’s growth and promotional goals.

3) Operations and Compliance

  • Strategically design and implement educational programs that meet international standards, including CIDESCO, CIBTAC, and ITEC.
  • Ensure full compliance with all local and international regulations, including KHDA, DHA, and other governing bodies. ● Lead curriculum development, integrating trends and industry advancements, while ensuring adherence to compliance standards.
  • Manage the efficient scheduling of classes, instructors, and training/treatment rooms to optimize facility use. ● Analyze data to assess business performance, identify opportunities, and recommend improvements to meet operational goals.
  • Develop, monitor, and oversee budgets, P&L, and expense reports to ensure financial accuracy and accountability.

4) Educational Content and Student Experience

  • Ensure course content is innovative, engaging, and aligned with industry demands to attract and retain students. ● Oversee the development and maintenance of the online education platform, improving accessibility and learning outcomes.
  • Enhance the student experience by addressing challenges related to education and personal development, ensuring successful progress toward graduation and licensure.
  • Organize and execute industry events, guest lectures, and networking opportunities to enrich the educational journey.

5) Compliance and Quality Assurance

  • Maintain compliance with regulatory and accrediting bodies, ensuring the institute adheres to the highest operational and educational standards.
  • Conduct regular audits of student records, instructor qualifications, and classroom performance to assure quality and compliance.
  • Stay up-to-date with changes in regulations and implement updates to policies and procedures as needed.

Ideal Candidate Qualifications

  • Experience : 8–10 years in vocational beauty education, operational management, and compliance oversight within beauty training institutes.
  • Expertise : Advanced knowledge of CIDESCO, CIBTAC, and ITEC standards and a track record of successful compliance management.
  • Education : Diploma in esthetics/skin care required; Bachelor’s or associate degree is advantageous. DHA Allied Health Professional licensure is a plus.
  • Leadership : Proven expertise in leading diverse teams, including sales, education, and administration, with a collaborative and proactive approach.
  • Sales Acumen : Strong ability to drive and manage sales performance, supporting team growth and achieving revenue goals.
  • Technical Skills : Proficiency in Microsoft Office Suite, Excel, PowerPoint, and digital platforms for learning and analytics.
  • Communication : Exceptional verbal and written communication skills, with a strong focus on detail and client service.
  • Adaptability : Ability to work flexible hours, including weekends and evenings, as needed. Valid UAE driver’s license required.
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Operations Manager

Dubai, Dubai STS Aviation Group

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Job Description

STS Aviation Services is hiring an experienced Operations Manager in Dubai, United Arab Emirates. This is your opportunity to lead production operations in a fast-paced, high-compliance environment where safety, quality, and performance come first.

Position Overview

As Operations Manager, you’ll oversee the successful delivery of complex production programs. You’ll lead cross-functional collaboration, drive continuous improvement, and ensure operational alignment with customer expectations, regulatory standards, and company goals. This role is ideal for a results-driven leader with deep aviation experience and a proven record of building high-performing teams.

Responsibilities
  • Direct day-to-day program operations, ensuring all deliverables meet safety, quality, and financial targets
  • Define and track KPIs that measure program health, reporting status updates to senior leadership and key stakeholders
  • Manage collaboration between production, engineering, planning, and quality teams to enable smooth execution
  • Act as the main point of contact for internal leadership, customers, and regulatory authorities
  • Maintain compliance with GCAA Part 145 and internal quality standards
  • Lead daily reviews, manpower planning, and scheduling across the production department
  • Champion process improvement initiatives to increase efficiency and reduce operational risk
  • Mentor and develop managers, fostering accountability and driving career growth
  • Coordinate with procurement, vendors, and subcontractors to secure required tools, materials, and talent
  • Manage escalation of issues, identify risks early, and deploy corrective actions as needed
  • Ensure strong communication and alignment between departments and leadership teams
Qualifications
  • 10+ years of experience in aviation or aerospace operations, including 5+ years in senior leadership roles
  • In-depth knowledge of Part 145 regulations and aviation maintenance best practices
  • Demonstrated success managing large-scale aviation programs and cross-functional teams
  • Strategic thinker with strong planning, resource allocation, and team-building skills
  • Skilled communicator with the ability to influence at all levels of the business
  • Proficiency in Microsoft Office and operational reporting tools
  • Experience applying lean principles and continuous improvement methodologies
  • Willingness to travel as required
About STS Aviation Services

STS Aviation Services operates state-of-the-art MRO facilities across the globe. In Dubai and throughout the Middle East, our teams deliver comprehensive aircraft maintenance solutions with a relentless commitment to safety, reliability, and service. When operators need trusted partners to keep aircraft flying, they turn to STS.

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