840 Operations Manager jobs in the United Arab Emirates

Our Company

NymCard’s mission is to enable fintech and financial innovators to launch frictionless payment programmes with our modern infrastructure, at record speed. Our open API modern card issuing platform provides flexibility and control to issue cards, authorise transactions and manage payment operations with just one integration and one partner.

We are a team of industry experts and technology innovators who take a dynamic approach to solving complex industry challenges. NymCard has an open and collaborative work environment and together we make up the NymCardian Nation. We power possibilities for our customers AND each other by bringing the best talent together to do the best quality work we can.

By staying true to our core values: Respect, Transparency, Collaboration, Quality, Speed, Courage, NymCards strives to build a global team as diverse as the markets we serve. It is a very exciting time to join NymCard and as our Business grows, you and your opportunities will grow with it. To Learn more about NymCard visit our Website and LinkedIn.

The Role

The Business Operations Manager is a key member of the central Operations team, responsible for overseeing and optimizing core operational functions across settlement, reconciliation, onboarding, and dispute management. This role ensures that business-critical processes run smoothly, efficiently, and in compliance with internal controls and partner expectations. The manager provides cross-functional leadership by aligning daily operational execution with strategic goals, collaborating with teams such as Finance, Compliance, Product, and Customer Success.

In addition to managing BAU activities, the Business Operations Manager is responsible for documenting standard operating procedures, driving continuous improvement initiatives, and proactively identifying operational or technical issues before they impact clients. The ideal candidate will be both detail-oriented and strategic, with the ability to build scalable workflows, solve complex problems, and enable service excellence across Nymcard’s growing footprint.

Main Duties & Responsibilities:

1. Payments Operations & Reconciliation

• Perform daily and weekly load activities across multiple channels (e.g., bank transfer, A2A, card networks) for B2C and B2B clients.
• Ensure accurate daily reconciliation between bank accounts, processing systems, and internal records.
• Monitor settlements and coordinate with Finance to address mismatches or anomalies.

2. Dispute and Chargeback Management

• Conduct first-level analysis on dispute cases and manage end-to-end case resolution.
• Assign reason codes, log cases on scheme platforms, and follow up through to closure.
• Coordinate with finance and customer support for timely credit to customers.

3. KYC & Cardholder Onboarding Support

• Assist in onboarding cardholders and troubleshooting ID verification issues.
• Escalate SDK or flagging issues with vendors and follow up for resolution.
• Coordinate manual KYC escalations with the Compliance team and vendors as needed.

4. Cross-Functional Coordination

• Collaborate with Customer Success, Compliance, and Finance to ensure operational readiness and service excellence.
• Support issue resolution, incident triaging, and documentation of recurring pain points.
  Liaise with internal product and external partners to streamline onboarding, support, and settlement processes.
  

Skills & Qualifications:

• Excellent communication skills, both written and orally.
• Strong experience of operations function within payments/financial services industry
• Strong interpersonal, organisational skills and a team player
• You have a positive can-do attitude and a flexible approach
• Excellent analytical skills and detail oriented
• You have the ability to learn new technology/systems/applications quickly

Why Work With Us

At NymCard, it’s not just about technology — it’s about people. We believe a great culture isn’t something you list on a job post, it’s something you experience every day. And that’s exactly what we’ve built here.

We focus on creating an environment where people feel supported, valued, and excited about the work they do. You’ll find opportunities to learn, take ownership of meaningful projects, and see the direct impact of your ideas.

What we offer:

Room to grow. From professional development opportunities to on-the-job learning, we believe in helping our people reach their potential.

Flexibility when you need it. With generous annual leave, casual WFH options, and a team that understands life happens outside of work too, we aim to keep the balance right.

A culture that feels good. No complicated hierarchies, no endless approvals — just candid feedback, open conversations, and a team that genuinely cares.

Celebrating wins together. Whether it’s closing a deal, launching a new feature, or hitting a team milestone, we believe every success deserves to be shared.

If you’re looking for a place where your work matters, your voice is heard, and you can enjoy the journey along the way — we’d love to meet you.

Our Company

NymCard’s mission is to enable fintech and financial innovators to launch frictionless payment programmes with our modern infrastructure, at record speed. Our open API modern card issuing platform provides flexibility and control to issue cards, authorise transactions and manage payment operations with just one integration and one partner.

We are a team of industry experts and technology innovators who take a dynamic approach to solving complex industry challenges. NymCard has an open and collaborative work environment and together we make up the NymCardian Nation. We power possibilities for our customers AND each other by bringing the best talent together to do the best quality work we can.

By staying true to our core values: Respect, Transparency, Collaboration, Quality, Speed, Courage, NymCards strives to build a global team as diverse as the markets we serve. It is a very exciting time to join NymCard and as our Business grows, you and your opportunities will grow with it. To Learn more about NymCard visit our Website and LinkedIn.

The Role

The Business Operations Manager is a key member of the central Operations team, responsible for overseeing and optimizing core operational functions across settlement, reconciliation, onboarding, and dispute management. This role ensures that business-critical processes run smoothly, efficiently, and in compliance with internal controls and partner expectations. The manager provides cross-functional leadership by aligning daily operational execution with strategic goals, collaborating with teams such as Finance, Compliance, Product, and Customer Success.

In addition to managing BAU activities, the Business Operations Manager is responsible for documenting standard operating procedures, driving continuous improvement initiatives, and proactively identifying operational or technical issues before they impact clients. The ideal candidate will be both detail-oriented and strategic, with the ability to build scalable workflows, solve complex problems, and enable service excellence across Nymcard’s growing footprint.

Main Duties & Responsibilities:

• Payments Operations & Reconciliation

• Perform daily and weekly load activities across multiple channels (e.g., bank transfer, A2A, card networks) for B2C and B2B clients.
• Ensure accurate daily reconciliation between bank accounts, processing systems, and internal records.
• Monitor settlements and coordinate with Finance to address mismatches or anomalies.
  

2. Dispute and Chargeback Management

• Conduct first-level analysis on dispute cases and manage end-to-end case resolution.
• Assign reason codes, log cases on scheme platforms, and follow up through to closure.
• Coordinate with finance and customer support for timely credit to customers.
  

3. KYC & Cardholder Onboarding Support

• Assist in onboarding cardholders and troubleshooting ID verification issues.
• Escalate SDK or flagging issues with vendors and follow up for resolution.
• Coordinate manual KYC escalations with the Compliance team and vendors as needed.

4. Cross-Functional Coordination

• Collaborate with Customer Success, Compliance, and Finance to ensure operational readiness and service excellence.
• Support issue resolution, incident triaging, and documentation of recurring pain points.
  Liaise with internal product and external partners to streamline onboarding, support, and settlement processes.
  

Skills & Qualifications:

• Excellent communication skills, both written and orally.
• Strong experience of operations function within payments/financial services industry
• Strong interpersonal, organisational skills and a team player
• You have a positive can-do attitude and a flexible approach
• Excellent analytical skills and detail oriented
• You have the ability to learn new technology/systems/applications quickly

Why Work With Us

At NymCard, it’s not just about technology — it’s about people. We believe a great culture isn’t something you list on a job post, it’s something you experience every day. And that’s exactly what we’ve built here.

We focus on creating an environment where people feel supported, valued, and excited about the work they do. You’ll find opportunities to learn, take ownership of meaningful projects, and see the direct impact of your ideas.

What we offer:

Room to grow. From professional development opportunities to on-the-job learning, we believe in helping our people reach their potential.

Flexibility when you need it. With generous annual leave, casual WFH options, and a team that understands life happens outside of work too, we aim to keep the balance right.

A culture that feels good. No complicated hierarchies, no endless approvals — just candid feedback, open conversations, and a team that genuinely cares.

Celebrating wins together. Whether it’s closing a deal, launching a new feature, or hitting a team milestone, we believe every success deserves to be shared.

If you’re looking for a place where your work matters, your voice is heard, and you can enjoy the journey along the way — we’d love to meet you.

Our Company

NymCard’s mission is to enable fintech and financial innovators to launch frictionless payment programmes with our modern infrastructure, at record speed. Our open API modern card issuing platform provides flexibility and control to issue cards, authorise transactions and manage payment operations with just one integration and one partner.

We are a team of industry experts and technology innovators who take a dynamic approach to solving complex industry challenges. NymCard has an open and collaborative work environment and together we make up the NymCardian Nation. We power possibilities for our customers AND each other by bringing the best talent together to do the best quality work we can.

By staying true to our core values: Respect, Transparency, Collaboration, Quality, Speed, Courage, NymCards strives to build a global team as diverse as the markets we serve. It is a very exciting time to join NymCard and as our Business grows, you and your opportunities will grow with it. To Learn more about NymCard visit our Website and LinkedIn.

The Role

The Business Operations Manager is a key member of the central Operations team, responsible for overseeing and optimizing core operational functions across settlement, reconciliation, onboarding, and dispute management. This role ensures that business-critical processes run smoothly, efficiently, and in compliance with internal controls and partner expectations. The manager provides cross-functional leadership by aligning daily operational execution with strategic goals, collaborating with teams such as Finance, Compliance, Product, and Customer Success.

In addition to managing BAU activities, the Business Operations Manager is responsible for documenting standard operating procedures, driving continuous improvement initiatives, and proactively identifying operational or technical issues before they impact clients. The ideal candidate will be both detail-oriented and strategic, with the ability to build scalable workflows, solve complex problems, and enable service excellence across Nymcard’s growing footprint.

Main Duties & Responsibilities:

• Payments Operations & Reconciliation

• Perform daily and weekly load activities across multiple channels (e.g., bank transfer, A2A, card networks) for B2C and B2B clients.
• Ensure accurate daily reconciliation between bank accounts, processing systems, and internal records.
• Monitor settlements and coordinate with Finance to address mismatches or anomalies.
  

2. Dispute and Chargeback Management

• Conduct first-level analysis on dispute cases and manage end-to-end case resolution.
• Assign reason codes, log cases on scheme platforms, and follow up through to closure.
• Coordinate with finance and customer support for timely credit to customers.
  

3. KYC & Cardholder Onboarding Support

• Assist in onboarding cardholders and troubleshooting ID verification issues.
• Escalate SDK or flagging issues with vendors and follow up for resolution.
• Coordinate manual KYC escalations with the Compliance team and vendors as needed.

4. Cross-Functional Coordination

• Collaborate with Customer Success, Compliance, and Finance to ensure operational readiness and service excellence.
• Support issue resolution, incident triaging, and documentation of recurring pain points.
  Liaise with internal product and external partners to streamline onboarding, support, and settlement processes.
  

Skills & Qualifications:

• Excellent communication skills, both written and orally.
• Strong experience of operations function within payments/financial services industry
• Strong interpersonal, organisational skills and a team player
• You have a positive can-do attitude and a flexible approach
• Excellent analytical skills and detail oriented
• You have the ability to learn new technology/systems/applications quickly

Why Work With Us

At NymCard, it’s not just about technology — it’s about people. We believe a great culture isn’t something you list on a job post, it’s something you experience every day. And that’s exactly what we’ve built here.

We focus on creating an environment where people feel supported, valued, and excited about the work they do. You’ll find opportunities to learn, take ownership of meaningful projects, and see the direct impact of your ideas.

What we offer:

Room to grow. From professional development opportunities to on-the-job learning, we believe in helping our people reach their potential.

Flexibility when you need it. With generous annual leave, casual WFH options, and a team that understands life happens outside of work too, we aim to keep the balance right.

A culture that feels good. No complicated hierarchies, no endless approvals — just candid feedback, open conversations, and a team that genuinely cares.

Celebrating wins together. Whether it’s closing a deal, launching a new feature, or hitting a team milestone, we believe every success deserves to be shared.

If you’re looking for a place where your work matters, your voice is heard, and you can enjoy the journey along the way — we’d love to meet you.

Get AI-powered advice on this job and more exclusive features.

FitVantage is a next-generation health and wellness platform redefining how people approach fitness, nutrition, and mental well-being in the UAE. We offer app-based virtual consultations, workout plans, AI-generated meal planning, and partnerships with top-tier gyms and wellness centers. Our mission is to build the UAE’s most impactful fitness ecosystem—both online and offline.

Key Responsibilities:

Strategic Execution & Planning

Break down founder’s vision into operational goals and timelines.

Develop and manage soft-launch execution plans across teams.

Assist in refining business models, pricing strategies, and GTM roadmaps.

Operations & SOP Development

Design and implement SOPs for marketing, customer support, onboarding, trainer sessions, and partner collaboration.

Build scalable internal systems for communication, feedback, task tracking, and reporting.

Team & People Management

Help structure the initial organization chart and define role responsibilities.

Assist in hiring, onboarding, and managing early employees.

Maintain alignment across tech, marketing, partnerships, and support teams.

Performance & KPI Management

Monitor performance through dashboards, weekly reports, and growth metrics.

Lead weekly sprint reviews and founder check-ins.

Work closely with fitness partners, wellness providers, marketing agencies, freelancers, and consultants.

Draft and manage partnership agreements and follow-up processes.

Launch Readiness & Scalability

Ensure product, marketing, and operations readiness for the soft launch.

Build frameworks for feedback collection and continuous optimization.

Assist in investor reporting and performance updates.

Strategic Collaborations & Gym Partnerships

Design the full process and roadmap to collaborate with external gyms, wellness studios, and corporate partners.

Plan, pitch, and execute strategic collaborations that align with FitVantage’s business goals.

Track partnership performance, ROI, and growth potential.

Experience

Minimum of 4–8 years of experience in startup operations, growth-stage business management, or strategy consulting.

Prior experience in healthtech, fitness/wellness, or app-based businesses is a must.

Skills

Strong analytical and organizational skills.

Proven experience creating SOPs, KPIs, and scalable team structures.

Comfortable with project management tools (ClickUp, Notion, Asana, Trello).

Basic understanding of performance marketing and product lifecycle.

Excellent communication and leadership abilities.

Personality

Bias for action – gets things done quickly and effectively.

Startup mindset – flexible, resourceful, and ready to wear multiple hats.

Strategic thinker with executional grit.

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionManagement and Manufacturing
• IndustriesWellness and Fitness Services

Referrals increase your chances of interviewing at Fitvantage by 2x

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Dubai, Dubai, United Arab Emirates 14 hours ago

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Are you a highly organized and detail-oriented professional looking for a challenging role in business operations?

We are seeking a skilled Business Operations Manager to support our Director of Business. This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.

• Manage and coordinate projects, campaigns, and initiatives assigned by the Director of Business.
• Respond to external communications from fans, prospects, and partners.
• Arrange meetings, share reminders, take minutes, and track progress.
• Develop and maintain a client/partner database.
• Organize digital and physical files.
• Create templates and processes for efficiency.
• Monitor expenses and ensure timely reimbursement.
• Review contracts for approval and ensure secure filing.
• Coordinate logistics for trips and events, including flights, hotels, and visas.
• Support hiring processes.
• Track client interactions throughout the year.
• Follow up on project payments with Finance.
• Ensure tasks are completed on time, within scope, and budget.
• Develop project scopes, objectives, and resource plans.
• Track project progress and provide updates.
• Perform risk management.

• Excellent organizational and communication skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and problem-solving skills.
• Proficiency in Microsoft Office and other software applications.
• Experience in business operations or a related field.

This is an excellent opportunity to join a dynamic team and contribute to the success of our organization. You will have the chance to develop your skills and experience in business operations, working with a talented team of professionals.

• A competitive salary and benefits package.
• Ongoing training and development opportunities.
• A dynamic and supportive work environment.

In return for your hard work and dedication, we offer a competitive salary and benefits package, ongoing training and development opportunities, and a dynamic and supportive work environment.

We are seeking a highly organized and proactive Operational Director to oversee the daily operations of our manpower recruitment company.

• Manage day-to-day recruitment operations, ensuring timely and quality delivery to clients.
• Lead and supervise coordinators and support staff.
• Optimize workflows to improve turnaround time, efficiency and candidate quality.
• Coordinate closely with clients to understand manpower requirements and ensure satisfaction.
• Monitor and report key metrics (e.g., placements, pipeline status, TAT).
• Ensure legal compliance and proper documentation in all recruitment activities.
• Liaise with third-party vendors for job portals, background checks etc.
• Troubleshoot operational challenges and provide solutions in real-time.

• Recruitment Workflow Management
• Team Supervision and Support
• Workforce Optimization
• Client Coordination
• Performance Monitoring and Reporting
• Compliance and Documentation
• Vendor Liaison
• Operational Troubleshooting

• Recruitment
• Placement Firm
• Executive Search

• HR
• Human Relations
• Industrial Relations

• Leadership
• Recruitment Workflow Knowledge
• Problem-Solving
• Communication
• Time Management

About us: We are a leading recruitment consultant established in 1988, providing engineering and support staff for Oil & Gas Industries.

• Oversee and manage all operational activities related to ocean freight.

• Prepare, verify, and manage all shipping documentation including Bill of Lading, commercial invoices, and packing lists.

• Coordinate with shipping lines for schedules, documentation submissions, and shipment tracking.

• Engage and manage office vendors, ensuring service quality and timely delivery.

• Facilitate inter-departmental coordination to ensure smooth and timely cargo handling.

• Monitor shipping schedules and implement cost-effective freight strategies.

• Maintain strong relationships with shipping lines, customs agents, and third-party logistics providers and NVOCC.

• Troubleshoot and resolve operational issues as they arise.

• Generate periodic performance and operations reports.

Competency and Skill Requirements:

• In-depth knowledge of ocean freight operations and international shipping regulations.

• Strong leadership and team management capabilities.

• Effective communication and interpersonal skills.

• High attention to detail and analytical problem-solving abilities.

• Strong documentation and compliance understanding.

Job-Related Skills:

• Customs and import/export clearance procedures.

• Ocean freight coordination.

• Vendor and partner relationship management.

• Logistics and supply chain documentation.

Digital Skills:

• Proficiency in Microsoft Office tools (Excel, Word, Outlook).

• Familiarity with shipping line or logistics management platforms.

• Basic data entry and report generation using digital tools.

Personal Qualities:

• Proactive with a solution-oriented mindset.

• Able to work under pressure and meet tight deadlines.

• Highly organized and dependable.

• Collaborative, with a strong team spirit.

• Results-driven and adaptable to change.

Experience and Qualifications:

• 4–6 years of relevant experience in a freight forwarding or logistics company, with a focus on ocean freight.

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field (preferred).

We are looking for a highly skilled Operations Manager to join our team. In this role, you will be responsible for overseeing the execution of in-house projects and coordinating activities on-site. Your ability to streamline operations and ensure efficient project delivery will be crucial to our success. A valid lightweight UAE driving license is required.

To excel in this position, you should have a solid track record in managing operations, focusing on delivering projects on time and within budget. Strong leadership and communication skills are essential, as you will coordinate with various teams to achieve our goals.

Furless Group, a rapidly growing beauty brand encompassing Furless Permanent, The Trading Corner, and Furless Beauty Institute, is seeking a seasoned Operations Manager for Furless Beauty Institute. This role requires leadership and expertise in all aspects of operations, sales management, education, compliance, and administration within a high-caliber beauty vocational training institute.

The ideal candidate will have direct experience administering internationally recognized beauty programs such as CIDESCO, CIBTAC, and ITEC. They must be adept at managing teams, driving sales, overseeing administrative functions, and ensuring the highest standards of education and regulatory compliance. The position includes managing the Dubai-based facility, with opportunities to expand to the GCC market. Reporting to the CEO, the Operations Manager will collaborate with departments such as Sales, Marketing, and Finance.

KEY RESPONSIBILITIES:

• Provide development, guidance, and leadership to the education, sales, and administrative teams, creating a high-performing culture focused on student success and operational excellence.
• Inspire and manage instructors and staff, ensuring alignment with institutional goals through performance reviews, KPI setting, training, and skills development.
• Drive team collaboration and mentorship to establish a culture of continuous learning and innovation across the institute.
• Act as a senior leadership team member, contributing to strategic planning, growth initiatives, and cross-functional coordination.

2) Sales and Administration Oversight

• Lead the sales team, ensuring they meet enrollment and revenue targets through effective training, coaching, and strategic planning.
• Oversee the administrative team to ensure operational efficiency, effective record management, and student satisfaction throughout the enrollment and education process.
• Collaborate with Sales and Marketing to align strategies with the institute’s growth and promotional goals.

3) Operations and Compliance

• Strategically design and implement educational programs that meet international standards, including CIDESCO, CIBTAC, and ITEC.
• Ensure full compliance with all local and international regulations, including KHDA, DHA, and other governing bodies. ● Lead curriculum development, integrating trends and industry advancements, while ensuring adherence to compliance standards.
• Manage the efficient scheduling of classes, instructors, and training/treatment rooms to optimize facility use. ● Analyze data to assess business performance, identify opportunities, and recommend improvements to meet operational goals.
• Develop, monitor, and oversee budgets, P&L, and expense reports to ensure financial accuracy and accountability.

4) Educational Content and Student Experience

• Ensure course content is innovative, engaging, and aligned with industry demands to attract and retain students. ● Oversee the development and maintenance of the online education platform, improving accessibility and learning outcomes.
• Enhance the student experience by addressing challenges related to education and personal development, ensuring successful progress toward graduation and licensure.
• Organize and execute industry events, guest lectures, and networking opportunities to enrich the educational journey.

5) Compliance and Quality Assurance

• Maintain compliance with regulatory and accrediting bodies, ensuring the institute adheres to the highest operational and educational standards.
• Conduct regular audits of student records, instructor qualifications, and classroom performance to assure quality and compliance.
• Stay up-to-date with changes in regulations and implement updates to policies and procedures as needed.

Ideal Candidate Qualifications

• Experience : 8–10 years in vocational beauty education, operational management, and compliance oversight within beauty training institutes.
• Expertise : Advanced knowledge of CIDESCO, CIBTAC, and ITEC standards and a track record of successful compliance management.
• Education : Diploma in esthetics/skin care required; Bachelor’s or associate degree is advantageous. DHA Allied Health Professional licensure is a plus.
• Leadership : Proven expertise in leading diverse teams, including sales, education, and administration, with a collaborative and proactive approach.
• Sales Acumen : Strong ability to drive and manage sales performance, supporting team growth and achieving revenue goals.
• Technical Skills : Proficiency in Microsoft Office Suite, Excel, PowerPoint, and digital platforms for learning and analytics.
• Communication : Exceptional verbal and written communication skills, with a strong focus on detail and client service.
• Adaptability : Ability to work flexible hours, including weekends and evenings, as needed. Valid UAE driver’s license required.