88 Hospitality jobs in Abu Dhabi

Bachelor of Science(Media and Communication)

Nationality

Any Nationality

Any

Vacancy

1 Vacancy

Job Description

Pre Event:

• Follow handover information from the Hospitality Manager to familiarize with all aspects of the venue and concerned hospitality product. Supervisors will be assigned a specific area each
• Work with Hospitality Manager to complete setup of concerned hospitality area ensuring layout, branding, theming, AV, and décor is delivered as per agreed standard.
• Become the onsite point of contact for receipt of H&S documentation and supplier deliveries into concerned hospitality areas for both clients and suppliers.
• Liaise with hospitality private suite clients to deliver their required and agreed F&B, look and feel, flowers, branding
• Meet with caterer alongside Hospitality manager for briefing of suite catering product and to review the operational work plan
• Report where required on progress/delays to the Hospitality Manager.
• Understand what products are being sold in the lounges and manage the delivery stock control of alcohol alongside the Logistics Manager – opening and closing stock control to provide full inventory to the Logistics and oversee the pickup post event

During Event:

• Manage the race weekend delivery of allocated hospitality area, ensuring that client’s expectations are being met with high service levels
• Form the main point of contact for clients and handle any queries or complaints.
• Oversee the catering function, ensuring service levels are as per agreed standards, and escalating where necessary action is required.
• Manage the suppliers and coordinate a response to any concerns raised throughout the weekend.
• Oversee hostess/customer service staff and security staff within the suite.
• Filter any technical issues to the MOC and follow up to ensure it is resolved.
• Complete daily reports with catering team.
• Report daily on race weekend into the Hospitality Manager with any concerns that has occurred during the day.
• Oversea the special beverage end of day stock takes with the onsite catering company and give a final report of stock movement.

Post Event:

• Post event, oversee the de-rig of the concerned hospitality area, including the removal of all branding and client owned items.
• Coordinate with Hospitality Manager to ensure all FF&E items are accounted for and returned to the correct area.
• Support the F&B Manager on the final stock counting for special beverages.
• Contribute to the company post event report, outlining areas for improvement in subsequent years.
• Complete a snagging list of the area of any damages or necessary repair work
• Closing stock take of alcohol and oversee pick up of alcohol on the Monday/Tuesday

Desired Candidate Profile

• Ability to manage multiple tasks at the same time by identifying priorities and meeting deadlines
• An understanding of the service level expectations for hospitality products and experience in working in major events
• Customer orientated and experienced in client handling for high profile events
• Sound knowledge and experience in food and beverage service, with the ability to manage caterers
• Effective communication and interpersonal skills, supervisory skills
• Good judgment, decision making and solution solving to difficult/complex issues

Preferred

• Previous U.A.E Experience and understanding of local protocol and customs preferred
• 4 years’ experience in a similar role would be advantageous

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

This role is for a charismatic and attentive Hostess who will be the first point of contact for guests upon their arrival. The successful candidate will have excellent communication skills, a warm smile, and a keen sense of hospitality.

The ideal candidate will be able to work efficiently in a fast-paced environment, multitasking with ease while maintaining a high level of customer service.

• Welcoming guests and ensuring a positive first impression
• Managing reservations and seating arrangements to optimize space utilization
• Providing exceptional customer service by addressing inquiries, resolving issues, and exceeding guest expectations
• Collaborating with waitstaff, kitchen staff, and management to ensure seamless operations

• High school diploma or equivalent is usually the minimum requirement
• Some employers may prefer candidates with vocational training, certificates, or degrees in hospitality management or a related field

• Competitive salary and compensation package
• Opportunities for career growth and advancement within the company
• Training and development opportunities to enhance skills and advance within the company
• Comprehensive health insurance coverage
• Employee recognition programs to acknowledge and reward outstanding performance and dedication
• Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible

• Uniforms and dress code guidelines for a professional and cohesive appearance
• Participation in social events, team-building activities, and employee gatherings to foster a positive work culture
• Transportation services available
• Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle

• Greeting Guests : Welcome guests upon their arrival and ensure a positive first impression.
• Reservation Management : Manage reservations and seating arrangements to ensure efficient use of available space.
• Customer Service : Provide excellent customer service by addressing guest inquiries, resolving issues, and ensuring guest satisfaction.
• Seating Guests : Escort guests to their tables, present menus, and assist in seating arrangements according to the reservation and seating plan.
• Communication : Collaborate with the waitstaff, kitchen, and management to coordinate efficient and smooth operations.
• Maintaining Cleanliness : Ensure the cleanliness and organization of the reception area and dining section.
• Assisting with Events : During events or busy periods, hostesses may be required to assist in organizing and coordinating special functions.
• Up-selling : Promote special offers, menu items, or promotions to increase revenue.
• Knowledge of the Establishment : Stay informed about the restaurant's menu, specials, and events to provide accurate information to guests.
• Handling Reservations : Manage phone and online reservations, confirm bookings, and maintain an organized reservation system.
• Adhering to Policies : Follow company policies, procedures, and guidelines related to customer service and hospitality.

Additional Information

• Why Work With Us? Our company is committed to providing a positive and supportive work environment, promoting career growth and advancement, and recognizing outstanding performance and dedication.

We are seeking passionate and dynamic professionals who pride themselves on delivering exceptional customer service and creative solutions.

As a Hospitality Ambassador, you will provide professional and customer-focused service to our guests, ensuring their stay is memorable. Your key responsibilities include:

• Receiving guests in a friendly manner, exceeding expectations from arrival through departure
• Maintaining effective communication with all related departments for smooth service delivery
• Staying up-to-date with hotel and local services knowledge
• Awareness of guest profiles through the Opera guest profile system
• Carrying guest luggage from arrival point to room and from room to departure point on check out
• Handling messages, mail, and packages for guests and employees, delivering them at the appropriate time in a professional manner
• Delivering morning newspapers to rooms
• Delivering guest messages and other deliveries immediately without delay in a professional manner
• Maintaining a clean, tidy, and well-organized concierge desk and store room

The following key responsibilities outline the main tasks and duties associated with this position:

• Deliver extraordinary levels of customer service to ensure guest satisfaction
• Provide creative solutions to meet guest needs and exceed expectations
• Maintain effective communication with all related departments to ensure smooth service delivery
• Stay up-to-date with hotel and local services knowledge to provide expert advice and recommendations
• Awareness of guest profiles through the Opera guest profile system to tailor services accordingly
• Carry guest luggage from arrival point to room and from room to departure point on check out
• Handle messages, mail, and packages for guests and employees, delivering them at the appropriate time in a professional manner
• Deliver morning newspapers to rooms
• Deliver guest messages and other deliveries immediately without delay in a professional manner
• Maintain a clean, tidy, and well-organized concierge desk and store room

In this role, you will have the opportunity to deliver exceptional customer experiences, work closely with various departments, and ensure seamless service delivery. You will also be responsible for maintaining accurate information about our guests and providing personalized attention to meet their needs.

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You should be able to multitask and prioritize tasks efficiently, while maintaining a high level of attention to detail. A positive attitude, a strong work ethic, and a passion for delivering exceptional customer service are essential qualities for this position.

Job Title: Hospitality Host

Are you looking for a rewarding career in the hospitality industry? We have an exciting opportunity for a skilled and customer-focused individual to join our team as a Hospitality Host.

About the Role:

We are seeking a highly motivated and organized individual to provide exceptional service to our guests. As a Hospitality Host, you will be responsible for ensuring that our guests feel welcome and comfortable during their stay with us.

Key Responsibilities:

• Provide a warm and welcoming atmosphere for our guests
• Assist with check-in and check-out procedures
• Answer guest inquiries and resolve any issues promptly
• Maintain a clean and organized workspace
• Collaborate with other departments to ensure seamless service delivery

Requirements:

• Degree or diploma in hospitality or related field
• 1 year of experience in a 4-5 star hotel
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Flexibility to adapt to changing situations

What We Offer:

• A competitive salary and benefits package
• Opportunities for career growth and advancement
• A dynamic and supportive work environment
• Training and development programs to enhance your skills

About Us:

We are a leading hospitality company dedicated to providing exceptional service and experiences to our guests. Our mission is to create memorable moments for our guests and to make every stay with us a truly special one.

This role involves providing exceptional customer service by greeting guests, managing reservations and seating arrangements, and ensuring the cleanliness and organization of the reception area and dining section.

The ideal candidate will be able to work effectively in a team environment, communicate clearly with colleagues and guests, and maintain a positive attitude under pressure.

1. Greeting Guests: Welcome guests upon their arrival and ensure a positive first impression.
2. Reservation Management: Manage reservations and seating arrangements to ensure efficient use of available space.
3. Customer Service: Provide excellent customer service by addressing guest inquiries, resolving issues, and ensuring guest satisfaction.
4. Seating Guests: Escort guests to their tables, present menus, and assist in seating arrangements according to the reservation and seating plan.
5. Communication: Collaborate with the waitstaff, kitchen, and management to coordinate efficient and smooth operations.
6. Maintaining Cleanliness: Ensure the cleanliness and organization of the reception area and dining section.
7. Assisting with Events: During events or busy periods, hostesses may be required to assist in organizing and coordinating special functions.
8. Up-selling: Promote special offers, menu items, or promotions to increase revenue.
9. Knowledge of the Establishment: Stay informed about the restaurant's menu, specials, and events to provide accurate information to guests.
10. Handling Reservations: Manage phone and online reservations, confirm bookings, and maintain an organized reservation system.
11. Adhering to Policies: Follow company policies, procedures, and guidelines related to customer service and hospitality.

Bachelor of Science(Media and Communication)

Nationality

Any Nationality

Any

Vacancy

1 Vacancy

Job Description

Pre Event:

• Follow handover information from the Hospitality Manager to familiarize with all aspects of the venue and concerned hospitality product. Supervisors will be assigned a specific area each
• Work with Hospitality Manager to complete setup of concerned hospitality area ensuring layout, branding, theming, AV, and décor is delivered as per agreed standard.
• Become the onsite point of contact for receipt of H&S documentation and supplier deliveries into concerned hospitality areas for both clients and suppliers.
• Liaise with hospitality private suite clients to deliver their required and agreed F&B, look and feel, flowers, branding
• Meet with caterer alongside Hospitality manager for briefing of suite catering product and to review the operational work plan
• Report where required on progress/delays to the Hospitality Manager.
• Understand what products are being sold in the lounges and manage the delivery stock control of alcohol alongside the Logistics Manager – opening and closing stock control to provide full inventory to the Logistics and oversee the pickup post event

During Event:

• Manage the race weekend delivery of allocated hospitality area, ensuring that client's expectations are being met with high service levels
• Form the main point of contact for clients and handle any queries or complaints.
• Oversee the catering function, ensuring service levels are as per agreed standards, and escalating where necessary action is required.
• Manage the suppliers and coordinate a response to any concerns raised throughout the weekend.
• Oversee hostess/customer service staff and security staff within the suite.
• Filter any technical issues to the MOC and follow up to ensure it is resolved.
• Complete daily reports with catering team.
• Report daily on race weekend into the Hospitality Manager with any concerns that has occurred during the day.
• Oversea the special beverage end of day stock takes with the onsite catering company and give a final report of stock movement.

Post Event:

• Post event, oversee the de-rig of the concerned hospitality area, including the removal of all branding and client owned items.
• Coordinate with Hospitality Manager to ensure all FF&E items are accounted for and returned to the correct area.
• Support the F&B Manager on the final stock counting for special beverages.
• Contribute to the company post event report, outlining areas for improvement in subsequent years.
• Complete a snagging list of the area of any damages or necessary repair work
• Closing stock take of alcohol and oversee pick up of alcohol on the Monday/Tuesday

Desired Candidate Profile

• Ability to manage multiple tasks at the same time by identifying priorities and meeting deadlines
• An understanding of the service level expectations for hospitality products and experience in working in major events
• Customer orientated and experienced in client handling for high profile events
• Sound knowledge and experience in food and beverage service, with the ability to manage caterers
• Effective communication and interpersonal skills, supervisory skills
• Good judgment, decision making and solution solving to difficult/complex issues

Preferred

• Previous U.A.E Experience and understanding of local protocol and customs preferred
• 4 years' experience in a similar role would be advantageous

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

Reporting to the Director of Finance, the Receiving Manager is responsible for achieving collection targets, reviewing monthly receiving & revenue reports, daily monitoring of the receivables, overseeing payments, and liaising with external auditors.

The desired candidate will have a Bachelor’s degree in Finance and at least 5 years of experience in the receiving department. An Indian candidate is preferred for this role. Experience using SAP is highly desired, although not required as training will be provided.
Experience in the hospitality industry is beneficial.

Vantage Hospitality is a boutique hospitality advisory company offering recruitment services to all clients within the Hotel, Leisure, and Travel industries throughout the Middle East. Our specialist consultants have been advising in the region for over a decade and can offer excellent, industry-specific advice to candidates in their search for the best next step in their careers. We work with a wide range of highly reputable clients throughout the region, enabling us to offer some of the most exciting and progressive opportunities to our candidates.

This pivotal role oversees the execution of exceptional hospitality services to clients, guaranteeing seamless delivery and ultimate client satisfaction.

Key Responsibilities:

• Manage service standards to ensure consistency across all touchpoints.
• Supervise staff performance, providing coaching and training to enhance skills and productivity.
• Maintain high levels of client satisfaction through effective issue resolution.

Required Qualifications:

• Bachelor's degree in Hospitality, Business Administration, or a related field.
• Minimum 3 years of experience in hospitality leadership roles.
• Excellent communication and interpersonal skills.

Benefits:

• A competitive compensation package including salary, bonuses, and benefits.
• Ongoing professional development opportunities to enhance career growth.
• A dynamic work environment with a focus on teamwork and collaboration.

How to Thrive:

1. Stay customer-focused, always seeking ways to improve service quality.
2. Build strong relationships with colleagues, leveraging their expertise to drive success.
3. Prioritize continuous learning, staying up-to-date with industry trends and best practices.

Welcome to a world of wellness and hospitality. As a Recreation Receptionist, you will be the first point of contact for guests using our Health Club, Spa, and recreational facilities.

Your daily tasks will include:

• Welcome guests and members with professionalism and warmth.
• Manage bookings for spa treatments, personal training sessions, and facility usage.
• Maintain accurate guest and membership records.
• Provide detailed information on facilities, services, promotions, and schedules.
• Handle check-ins/check-outs, towel distribution, locker keys, and equipment lending.
• Answer phone inquiries and respond to guest requests promptly.
• Coordinate with recreation, housekeeping, and spa teams for a seamless guest experience.
• Maintain cleanliness and organization of the reception area.

We're looking for someone with excellent communication skills, proficiency in English, and the ability to work in shifts, including weekends and public holidays.

This is an exciting opportunity to join our inclusive and supportive team culture. As a valued member, you can expect:

• A competitive salary that rewards your hard work.
• A wide range of benefits designed to support your well-being, both inside and outside of work.
• Ongoing training and development opportunities to help you grow in your role.