2 181 Assistant Store Manager jobs in the United Arab Emirates

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Assistant Store Manager | Majid Al Futtaim Lifestyle | Operations

ROLE SUMMARY

The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Assistant Store Manager will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.

ROLE PROFILE

• Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitors.
• Drive the Store team to deliver the highest levels of customer service at all times.
• Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
• Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
• Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sales.
• Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
• Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
• Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.

REQUIREMENTS

• Diploma - High school certificate
• Qualification in Retail related field is an added advantage
• Minimum 4-5 years' industry experience
• Management skills

WHAT WE OFFER

• At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us
• Work in a friendly environment, where everyone shares positive vibes and is excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.

Job Requisition ID: 171050

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enable the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

The Assistant Store Manager (ASM) is responsible for assisting the store manager in planning, controlling, and directing their store team to achieve the highest level of customer service standards and in-store execution to deliver sustainable sales and profitable targets. ASM requires strong communication and interpersonal abilities to inspire exemplary customer service and analyze sales data to meet business targets.

• Lead, evaluate, and guide sales performance at store level, suggesting strategies to meet sales targets.
• Facilitate monthly category sales meetings, updating staff on performance and suggesting improvement plans.
• Execute strategies, ensuring full program implementation for exclusive products to meet sales goals, and provide feedback on promotional effectiveness.
• Initiate expense optimization plans and recommend measures to control store expenses.
• Maintain shrinkage below tolerance levels by monitoring retail standards daily.
• Drive, monitor, and review sales performance at the store level and recommend action plans to deliver the sales budget.

• Oversee display implementation and timely restocking, ensuring product availability.
• Manage accurate inventory adjustments (GAP, Cycle Counts), adhering to service standards.
• Ensure customer satisfaction surpasses expectations, professionally handling queries and complaints.
• Promote loyalty programs, driving transaction participation.
• Implement selling techniques to achieve conversion rates, and communicate promotions regularly.
• Validate proper execution of promotional activities and store initiatives.

• Support the store manager in communicating and implementing policies, brand standards, grooming guidelines, and internal control procedures as per SOP.
• Assist the store manager with demonstrating strong analytical skills, understanding of systems, and reporting.
• Support monitoring of store controllable expenses, supervise loss prevention, asset protection, and risk management, and be accountable for inventory management.
• Liaise with mall management and handle store documentation such as daily reports, banking, refunds, and exchanges.
• Perform cashiering duties.

• Assist in planning and monitoring personal development plans and role development interventions.
• Review and discuss performance appraisals and personal plans of direct reports.
• Implement action plans for employee engagement.

• Minimum 2+ years of experience in retail and team management in the beauty sector.
• Good knowledge of the beauty industry and trends, retail operational skills (stock, VM, systems, cash).
• Customer service and results-oriented mindset.
• Excellent relationship skills.
• Integrity and trust; ability to deal with ambiguity.
• Proactive with good team spirit and able to take initiatives.

We're here to provide excellent service, but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalized CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We consider not only the requisite skills and behaviors but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available throughout the application process. We review and respond to every application diligently.

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Join to apply for the Assistant Store Manager - Lululemon role at Majid Al Futtaim

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BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Assistant Store Manager | Lifestyle | Operations

ROLE SUMMARY

The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams in order to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The role will deputize for the Store Managers in their absence for the daily operations of the store and its workforce in line with the overall business objectives.

ROLE PROFILE

• Lead The Team In Excellent Customer Service Standards and Enable the Fulfillment of Exceptional Customer Experiences Through a Clear Understanding of Company/Brand Cx Standards, Individual Customer Needs, And an Awareness of Current Trends
• Drive The Store Team to Deliver the Highest Levels of Customer Service At All Times
• Follow Up and Resolve All Customer Complaints In A Professional and Timely Manner, Escalating and Reporting To The Store Manager.
• Drive Sales And Take Initiative To Increase Sales And Business Improvement Through Keen Awareness of Set KPI Targets
• Manage And Implement All Sales Promotions And Brand Activities, Providing Communication To The Relevant Support Teams To Ensure Maximization Of Sale
• Ensure Smooth Store Operations In The Absence Of The Store Manager, Dealing With Any Potential Disruptions To the Business In A Timely Manner.
• Implement, Manage And Maintain Compliance To Company Policies And Guidelines To Minimize Stock Loss And Damage
• Liaise With The Excellence And Compliance Team In Order To Prepare And Implement Stock Counts As Per Company Policy.

REQUIREMENTS

• Diploma - High School Certificate
• Qualification In Retail Related Field Is An Added Advantage
• Minimum 4-5 Years' Industry Experience
• Must Be A Team Player

WHAT WE OFFER

• At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us
• Work from any country in the world for 30 days a year.
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Administrative, Sales, and Management
• Industries Retail, Retail Apparel and Fashion, and Wholesale Luxury Goods and Jewelry

Referrals increase your chances of interviewing at Majid Al Futtaim by 2x

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Job Announcement - Assistant Store Manager

If you have ever dreamed of being part of the world's first jewelry company, this is your chance Pandora is a multinational reality present in more than 80 countries and continues to strengthen its leadership position thanks to an expansion plan that provides new openings every year, involving more than 26 Stores in UAE and employs over 37,000 people worldwide.

What does it mean for You?

In a company that never stops growing and renewing, there are numerous development opportunities for you as well. Did you know that over 90% of Vice Store Managers, over 50% of Store Managers, and over 80% of Regional Sales Managers have obtained their roles by growing internally?

PANDORA UAE is currently seeking a proactive and results driven Assistant Store Manager to join the retail team Dubai, UAE.

What we are looking for in you:

Previous experience in Retail (assisted sales) as a Supervisor/Senior Sales associate. Capable of managing store day-to-day operations, and drive sales and all other KPIs. Expertise in Stock management, visual merchandising & marketing, loss prevention and cash control.

People First We seek managers committed to forming and leading extraordinary teams.

Results-oriented, inspiring exceptional collaboration.

The ability to put the customer at the center, listening to them and building incredible experiences together.

Have we piqued your interest? Apply to discover more and start your sparkling career at Pandora

Competitive Salary : Ranging from AED 6,000 to 6,600 per Month based on previous experience.

Benefits : Our comprehensive health and wellbeing program includes gift allowances for special occasions, such as marriage and childbirth, as well as an extra day off for your birthday, discounts on Pandora products, and much more.

If you see yourself in the position and would like to become a part of Pandora's future, please do not hesitate to apply. We look forward to hearing from you

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site

Join to apply for the Assistant Store Manager role at Majid Al Futtaim

Join to apply for the Assistant Store Manager role at Majid Al Futtaim

Direct message the job poster from Majid Al Futtaim

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Assistant Store Manager | Majid Al Futtaim LifeStyle | Operations

ROLE SUMMARY

The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.

ROLE PROFILE

• Ensure that the highest levels of customer service are delivered by the entire store team at all times.
• Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
• Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
• Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
• Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
• Ensure all Company Health & Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
• Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
• Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.

REQUIREMENTS

• 4 – 5 years' industry experience with Managerial Background experience
• A proven record of maximizing business performance
• Good understanding of main customer segments and helps team to understand them.
• Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
• Makes hard decisions, knows when to make a call versus delegating upwards

WHAT WE OFFER

• At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management
• Industries Retail

Referrals increase your chances of interviewing at Majid Al Futtaim by 2x

Dubai, Dubai, United Arab Emirates 13 hours ago

Dubai, Dubai, United Arab Emirates 23 hours ago

Dubai, Dubai, United Arab Emirates 23 hours ago

Dubai, Dubai, United Arab Emirates 13 hours ago

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Join to apply for the Assistant Store Manager - lululemon role at Majid Al Futtaim

Join to apply for the Assistant Store Manager - lululemon role at Majid Al Futtaim

Direct message the job poster from Majid Al Futtaim

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Assistant Store Manager | Lifestyle | Operations

ROLE SUMMARY

The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams in order to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The role will deputize for the Store Managers in their absence for the daily operations of the store and its workforce in line with the overall business objectives.

ROLE PROFILE

• Lead The Team In Excellent Customer Service Standards and Enable the Fulfillment of Exceptional Customer Experiences Through a Clear Understanding of Company / Brand Cx Standards, Individual Customer Needs, And an Awareness of Current Trends
• Drive The Store Team to Deliver the Highest Levels of Customer Service At All Times
• Follow Up and Resolve All Customer Complaints In A Professional and Timely Manner, Escalating and Reporting To The Store Manager.
• Drive Sales And Take Initiative To Increase Sales And Business Improvement Through Keen Awareness of Set KPI Targets
• Manage And Implement All Sales Promotions And Brand Activities, Providing Communication To The Relevant Support Teams To Ensure Maximization Of Sale
• Ensure Smooth Store Operations In The Absence Of The Store Manager, Dealing With Any Potential Disruptions To the Business In A Timely Manner.
• Implement, Manage And Maintain Compliance To Company Policies And Guidelines To Minimize Stock Loss And Damage
• Liaise With The Excellence And Compliance Team In Order To Prepare And Implement Stock Counts As Per Company Policy.

REQUIREMENTS

WHAT WE OFFER

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Administrative, Sales, and Management

Industries

Retail, Retail Apparel and Fashion, and Wholesale Luxury Goods and Jewelry

Referrals increase your chances of interviewing at Majid Al Futtaim by 2x

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Assistant Store Manager | Retail | Toys R Us | YAS Mall

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

The Assistant Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.

What you will do

• Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion
• Creates and executes strategies to maximize store sales and control expenses

Operational Effectiveness

• Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc
• Executes and complies with all company policies and store procedures

People Development / HR

• Supports recruiting, hiring, developing and retaining high quality associates to fill store profile and succession planning.
• Leads by example, trains, develops and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
• Organizes weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets

Customer Experience / Sales

• Ensures an excellent level of customer service is a priority at all times by executing and achieving Customer Experience consistently through regular assessment, coaching and follow-up with team
• Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions
• Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom

Required skills to be successful

Job-Specific / Technical Skills required to complete the tasks : Good command of business English (written and verbal)

Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills

Strong level of numeracy & literacy

What equips you for the role

Education : High school education or equivalent preferred

Minimum Experience and Knowledge : 1-2 years Assistant Store Manager experience with a proven track record for driving sales and profit results and training and developing a team of individual

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click "apply" : Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

J-18808-Ljbffr

Store Manager
• Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.

Key Responsibilities:

1. Sales and Customer Focus:

• Consider the needs of the customers at all times.
• Implement a high standard of customer focus within the store.
• Lead by example in all aspects of customer service.
• Actively seek ways to achieve or exceed shop sales targets.
• Ensure all team members understand KPIs and targets.
• Implement promotional offers and stock management effectively.
• Develop and execute strategies to drive sales.

• Regularly audit store administration and resolve issues.
• Implement administrative changes positively and effectively.
• Collaborate with the Store Manager to set and meet sales targets.
• Monitor sales performance and analyze KPIs.
• Oversee inventory control and merchandising.
• Ensure accurate stock levels through regular checks.
• Maintain store layout and presentation standards.

• Ensure optimal stock levels to maximize sales.
• Maintain high standards of visual merchandising and store maintenance.
• Communicate store layout and stock changes effectively to staff.
• Ensure staff adhere to retail standards and company dress code.
• Manage back store operations and merchandise replenishment.

• Manage staff schedules, vacations, and days off.
• Address staff concerns and provide performance feedback.
• Encourage team participation in goal setting and planning.
• Promote the company's image through personal presentation.
• Maintain staff leave records.

• Ensure adherence to security procedures.
• Maintain security awareness regarding stock and cash.

• Implement corrective actions and disciplinary measures as needed.
• Demonstrate dependability, reliability, and punctuality.
• Maintain confidentiality of employee information.
• Uphold integrity and ethics in decision-making.

Desired Experience:

The ideal candidate should have over 3 years of progressive experience in a customer-centric role with strong management, leadership, and problem-solving skills. Proven success in customer engagement and exceeding sales KPIs is essential. A bachelor's degree in business administration, retail management, or a related field is preferred.

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Assistant Store Manager | Majid Al Futtaim Lifestyle | Operations

ROLE SUMMARY

The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.

ROLE PROFILE

• Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.
• Drive the Store team to deliver the highest levels of customer service at all times.
• Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
• Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
• Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
• Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
• Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
• Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.

REQUIREMENTS

• Diploma - High school certificate
• Qualification in Retail related field is an added advantage
• Minimum 4-5 years' industry experience
• Management skills

WHAT WE OFFER

• At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model