15095 IT Manager jobs in Dubai

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Dubai based - Senior Recruitment Consultant at Kayzin Recruitment

On behalf of our client, a well-established food company with a strong international presence, we are exclusively managing the search for a Head of ERP to be based in Dubai.

This is a newly created, high-visibility role that carries significant responsibility and influence across the business. It offers the opportunity to lead from the front, driving the company's ERP strategy and shaping its IT roadmap as part of a wider digital transformation agenda.

The successful candidate will build and lead a small ERP team, ensuring that systems are continuously enhanced and optimized to meet both current and future business needs.Key

Responsibilities

• Lead planning, risk mitigation, and coordination with multiple departments during major ERP updates and rollouts.
• Develop and execute the company's IT and ERP strategy , ensuring alignment with business goals and digital transformation initiatives.
• Oversee and manage the IT budget , ensuring cost optimization and strong return on investment for all technology projects.
• Guarantee the high availability and performance of critical systems , ensuring rapid response to IT issues and incidents.
• Provide leadership and mentorship to the ERP team, fostering a collaborative and solutions-focused environment.

Candidate Profile

• 10+ years of IT leadership experience in multinational or complex business environments.
• Strong ERP expertise, with proven experience managing upgrades, migrations, or implementations .
• Excellent communication skills , with the ability to engage and influence senior stakeholders.
• Fluent in English (both spoken and written).
• Strong financial acumen, with a track record of managing large IT budgets and delivering cost efficiencies.

Nice to Have

• Experience with SAP systems.
• Background in the food industry or similar fast-moving consumer goods sectors.
• Must be located in in the UAE (Relocation not an option)

This role is an excellent opportunity for an experienced IT leader to join a high-growth, international business and take ownership of a newly created function. You will play a pivotal role in ensuring the company's ERP landscape supports its expansion and innovation strategy , while working closely with senior leadership on business-critical initiatives.

** Please note only suitable candidates will be considered**

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries IT Services and IT Consulting, IT System Data Services, and IT System Operations and Maintenance

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Overview

Head of IT to lead and evolve our digital ecosystem, spanning mobile applications, Zoho platforms, and integrated business systems. This role combines strategic leadership with technical execution, ideal for someone who can design, implement, and scale technology solutions that enhance customer experiences and optimize internal operations. The right candidate thrives at the intersection of app development, system automation, and operational efficiency while leading teams and external partners to deliver measurable impact.

Key Responsibilities

• Lead the company's digital ecosystem, ensuring seamless operation and integration of Flutter-based mobile apps, Zoho applications, and third-party systems.
• Create, maintain, and organize comprehensive documentation for Zoho workflows, Deluge scripts, app codebases, API integrations, and process flows.
• Refactor and stabilize Flutter iOS and Android applications to ensure performance, security, and long-term maintainability.
• Manage, optimize, and scale Zoho One applications (CRM, Creator, Books, Flow, People, Inventory, Sign) and automation workflows.
• Ensure reliable and secure integrations with POS, payment, loyalty, and access management systems.
• Develop dashboards, reports, and automated workflows to improve business efficiency and decision-making.
• Monitor system performance proactively and troubleshoot issues across mobile, Zoho, and integrations.
• Enforce IT security, data integrity, and provide clear technical guidance and processes for internal teams.

Qualifications

• Extensive experience (5+ years) working with Zoho One applications, including CRM, Creator, Books, Flow, People, Inventory, and Sign.
• Advanced knowledge of Deluge scripting, API integrations, and workflow automation within Zoho.
• Proven Flutter development experience (iOS & Android) with a focus on code refactoring, app stabilization, and maintainability.
• Demonstrated ability to produce clear, structured documentation for systems, workflows, and codebases.
• Strong analytical and troubleshooting skills, capable of resolving complex issues across mobile apps and integrated systems.
• Must be based in Dubai or ready to relocate immediately.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Retail, Hospitality, and Wellness and Fitness Services

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Job Description

.

Job Purpose:

Oversee and manage all aspects of IT including strategy infrastructure systems and security. Ensure IT operations align with business objectives and support efficient operations.

Key Responsibilities:

Strategic Planning:

• Develop and implement an IT strategy aligned with business goals.
• Assess emerging technologies and their business impact.
• Maintain a longterm IT roadmap.

Infrastructure Management:

• Oversee IT infrastructure including networks servers and storage.
• Ensure system security reliability and disaster recovery readiness.

Systems and Applications:

• Manage enterprise software selection implementation and maintenance.
• Oversee system upgrades and ensure performance.

Cybersecurity:

• Implement cybersecurity measures and stay ahead of threats.
• Conduct security audits and vulnerability assessments.

Team Leadership:

• Lead and develop a highperforming IT team.
• Recruit train and manage IT staff.
• Set performance expectations and provide regular feedback.

Additional Responsibilities:

• Direct IT strategic plans policies and programs.
• Ensure data integrity and system security.
• Evaluate IT operations and recommend improvements.
• Advise senior management on system integrations.
• Oversee IT budgets and infrastructure improvements.
• Review and approve major IT contracts.
• Guide departments on IT solutions and security.
• Oversee disaster recovery and system enhancements.

Qualifications & Experience:

• Masters degree in IT or computer science.
• 10 years in senior IT leadership.
• Strong understanding of IT infrastructure networks and security.
• Experience in IT project management and implementation.
• Excellent communication leadership and problemsolving skills.

Required Experience:

Manager

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Responsibilities

• Proficiency in Microsoft Excel; familiarity with ITSM tools and systems
• Assist in maintaining and updating the IT asset inventory, including hardware and software records
• Support IT asset lifecycle processes such as procurement, deployment, maintenance, and disposal
• Coordinate with vendors and internal teams for asset delivery, tagging, and record updates
• Ensure compliance with IT asset management (ITAM) policies, software licenses, and regulatory requirements
• Assist in conducting periodic audits and reconciliation of IT assets
• Track and report on asset utilization, movement, and end-of-life alerts
• Support budgeting and forecasting activities by providing accurate asset data
• Maintain documentation and contribute to continuous improvement of ITAM processes

Seniority level

• Associate

Employment type

• Contract

Job function

• Information Technology

Industries

• Staffing and Recruiting
• Transportation, Logistics, Supply Chain and Storage

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**Additional Information**
**Job Number**
**Job Category** Information Technology
**Location** Grosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.
Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every possible turn.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple's retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it's our passion.

Job Summary

Responsible for the overall IT PMO strategy and its alignment to IT strategy and business strategy. Owns the IT project management process and responsible for process improvements. Manage the IT Projects Portfolio by ensuring project governance across all IT projects. Review programs/projects with respect to compliance to Kerzner IT Project Management Framework, project risk management project resource management. Overall responsible for IT projects portfolio success with respect to time, scope and budget.

Key Duties and Responsibilities

• Strategize and formulate project management standards for IT. Incorporate best practices to Atlantis IT project management framework to improve effectiveness & governance of IT project management.
• Own and manage the IT project management process. Carry out identified process improvements to achieve the desired process maturity levels as per COBIT and PMI guidelines. Ensure that project management process measures are measured, reported and improved on an on-going basis.
• Strategize, formulate and implement methodologies for IT project valuation based on best practice IT governance frameworks such as VAL-IT.
• Ensure project governance by measuring compliance to IT project management framework and weekly IT PMO reviews.
• Enforce project change management and control via compliance to ITPMF.
• Chair the IT projects committee (ITPC). Ensure project progress, risks and issues are escalated for discussion to the appropriate organizational committees for resolution (ITPC/ITRC etc).
• Provide project management guidance & support IT project managers with respect to project management best practices, project management framework, tools & techniques.
• Manage the Enterprise Project Management environment to ensure availability of standard project management tools & templates to the Atlantis IT project community (Microsoft Project Server).
• Mentor and develop ITPMO team members.
• Any other duties as may reasonably be requested by the management.
• Ensure quarterly and annual reporting of IT project portfolio progress reporting.
• Establishing, administering and maintaining software and hardware installations that provides IT services to all Departments across both hotels, driving the IT Operations team to achieve operational efficiencies, liaising with department heads to gather requirements and determining deliverables according to business expectations.
• Successful pre-opening implementation of business solutions and systems to support an integrated hotel campus.
• Managing Vendor/Partner relations for technology supplies and project implementations, as well as interfacing with the business units until project completion. Ensuring Vendor/Partners comply with SLAs in terms of timeframes, deliverables, compliance and performance metrics.
• Defining performance objectives for IT Operation teams, providing guidance and coaching.
• In alignment with IT management ensure colleague engagement is front and center enabling continuous improvement.
• Provide leadership to the team, guide and manage career development.
• Maintain IT Security Policies and Procedures in accordance with Kerzner's global IT Security baseline standards, ensure re-enforcement by the IT Operations team.
• Liaising with IT VP, GM, Procurement and Departmental Heads to ensure Business/IT strategic alignment.
• Provide guidance and assistance in creating and maintaining the yearly IT Budget for both The Royal Atlantis and Atlantis The Palm hotels.
• Drive innovation and new IT business opportunities to further develop operational efficiencies across the resort campus, where applicable leverage economies of scale to reduce operator friction and save costs.
• Formulation of relevant RFPs for expansion/upgrade/maintenance/replacement of IT systems and business solutions.
• Providing advice on vendor/partner selection and driving decision based on what is financially and operationally best for the business.
• Contributing to the reduction of operational cost by automating processes, managing IT expenditure and optimizing usage of current infrastructure.
• Ensuring policies, standards, documentation, schematic diagrams are in place to implement, monitor, and maintain business solutions in accordance with governance and compliance best practices.
• Ensuring all Kerzner IT standards, Policies and Procedures are adhered to, maintain best practices when it comes to application governance and PCI compliance.
• Act as IT subject matter expert on all line of business applications, utilizing best practices, provide technical and governance guidance to other IT team members. Lead, influence, facilitate and educate IT members on continuous improvement opportunities.
• Maintain, and develop comprehensive documentation of all software standards, software assets, contracts and hardware assets as well as system configurations
• Coach, mentor, motivate and supervise IT team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Actively develops the team, identifies skills gaps and works with them to gain confidence, knowledge, and expertise. Works closely with colleagues to ensure a development path is outlined. Implements succession planning measures to ensure skills and knowledge are shared and internal resources are ready for the next step.
• Conducts root cause analysis and trend analysis in relation to incidents and service requests, work closely with IT peers to develop solutions, assumes the role of Problem Manager.
• Uses effective communication to inform stakeholders on an ongoing basis of IT updates
• Builds and fosters internal and external relationships to drive IT initiatives forward
• Prepare and report to VP-IT all IT related KPI's
• Provide Management and related support to other areas within the IT Department
• Effectively communicate IT service delivery metrics to team members and stakeholders in a timely and clear fashion
• Research and select best in its field IT Hospitality Hardware/Software to minimize risk and increase efficiency and speed.
• Contribute to the Strategic planning of IT for Atlantis The Palm and The Royal Atlantis

Skills, Experience & Educational Requirements

• Strong knowledge and practical experience of application support across hospitality solutions and integrations. (Opera PMS, Simphony, HotSOS, HSIA etc.). Hands on knowledge of Microsoft products and platforms Office 365, Microsoft Windows server and desktop technologies, Active Directory, SCCM, SolarWinds. MCSE Certification or equivalent.
• Strong technical skills with the ability to troubleshoot
• Thorough understanding of IT security concepts and principles
• ITIL and ITSM practical experience and knowledge
• BA in computer science or related field
• Strong interpersonal and communication skills
• Strong transformational leadership skill
• Strong organizational skills
• Strong administrative abilities
• Has previously worked in large scale dynamic environments
• Ability to work under pressure, manage ambiguity, change, and time constraints

Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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Overview

Director, Information Technology - PMO

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every possible turn.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple's retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it's our passion.

Key Duties and Responsibilities

• Responsible for the overall IT PMO strategy and its alignment to IT strategy and business strategy. Owns the IT project management process and responsible for process improvements. Manage the IT Projects Portfolio by ensuring project governance across all IT projects. Review programs/projects with respect to compliance to Kerzner IT Project Management Framework, project risk management project resource management. Overall responsible for IT projects portfolio success with respect to time, scope and budget.
• Strategize and formulate project management standards for IT. Incorporate best practices to Atlantis IT project management framework to improve effectiveness & governance of IT project management.
• Own and manage the IT project management process. Carry out identified process improvements to achieve the desired process maturity levels as per COBIT and PMI guidelines. Ensure that project management process measures are measured, reported and improved on an on-going basis.
• Strategize, formulate and implement methodologies for IT project valuation based on best practice IT governance frameworks such as VAL-IT.
• Ensure project governance by measuring compliance to IT project management framework and weekly IT PMO reviews.
• Enforce project change management and control via compliance to ITPMF.
• Chair the IT projects committee (ITPC). Ensure project progress, risks and issues are escalated for discussion to the appropriate organizational committees for resolution (ITPC/ITRC etc).
• Provide project management guidance & support IT project managers with respect to project management best practices, project management framework, tools & techniques.
• Manage the Enterprise Project Management environment to ensure availability of standard project management tools & templates to the Atlantis IT project community (Microsoft Project Server).
• Mentor and develop ITPMO team members.
• Any other duties as may reasonably be requested by the management.
• Ensure quarterly and annual reporting of IT project portfolio progress reporting.
• Establishing, administering and maintaining software and hardware installations that provides IT services to all Departments across both hotels, driving the IT Operations team to achieve operational efficiencies, liaising with department heads to gather requirements and determining deliverables according to business expectations.
• Successful pre-opening implementation of business solutions and systems to support an integrated hotel campus.
• Managing Vendor/Partner relations for technology supplies and project implementations, as well as interfacing with the business units until project completion. Ensuring Vendor/Partners comply with SLAs in terms of timeframes, deliverables, compliance and performance metrics.
• Defining performance objectives for IT Operation teams, providing guidance and coaching.
• In alignment with IT management ensure colleague engagement is front and center enabling continuous improvement.
• Provide leadership to the team, guide and manage career development.
• Maintain IT Security Policies and Procedures in accordance with Kerzner's global IT Security baseline standards, ensure re-enforcement by the IT Operations team.
• Liaising with IT VP, GM, Procurement and Departmental Heads to ensure Business/IT strategic alignment.
• Provide guidance and assistance in creating and maintaining the yearly IT Budget for both The Royal Atlantis and Atlantis The Palm hotels.
• Drive innovation and new IT business opportunities to further develop operational efficiencies across the resort campus, where applicable leverage economies of scale to reduce operator friction and save costs.
• Formulation of relevant RFPs for expansion/upgrade/maintenance/replacement of IT systems and business solutions.
• Providing advice on vendor/partner selection and driving decision based on what is financially and operationally best for the business.
• Contributing to the reduction of operational cost by automating processes, managing IT expenditure and optimizing usage of current infrastructure.
• Ensuring policies, standards, documentation, schematic diagrams are in place to implement, monitor, and maintain business solutions in accordance with governance and compliance best practices.
• Ensuring all Kerzner IT standards, Policies and Procedures are adhered to, maintain best practices when it comes to application governance and PCI compliance.
• Act as IT subject matter expert on all line of business applications, utilizing best practices, provide technical and governance guidance to other IT team members. Lead, influence, facilitate and educate IT members on continuous improvement opportunities.
• Maintain, and develop comprehensive documentation of all software standards, software assets, contracts and hardware assets as well as system configurations
• Coach, mentor, motivate and supervise IT team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Actively develops the team, identifies skills gaps and works with them to gain confidence, knowledge, and expertise. Works closely with colleagues to ensure a development path is outlined. Implements succession planning measures to ensure skills and knowledge are shared and internal resources are ready for the next step.
• Conducts root cause analysis and trend analysis in relation to incidents and service requests, work closely with IT peers to develop solutions, assumes the role of Problem Manager.
• Uses effective communication to inform stakeholders on an ongoing basis of IT updates
• Builds and fosters internal and external relationships to drive IT initiatives forward
• Prepare and report to VP-IT all IT related KPI's
• Provide Management and related support to other areas within the IT Department
• Effectively communicate IT service delivery metrics to team members and stakeholders in a timely and clear fashion
• Research and select best in its field IT Hospitality Hardware/Software to minimize risk and increase efficiency and speed.
• Contribute to the Strategic planning of IT for Atlantis The Palm and The Royal Atlantis

Skills, Experience & Educational Requirements

• Strong knowledge and practical experience of application support across hospitality solutions and integrations. (Opera PMS, Simphony, HotSOS, HSIA etc.). Hands on knowledge of Microsoft products and platforms Office 365, Microsoft Windows server and desktop technologies, Active Directory, SCCM, SolarWinds. MCSE Certification or equivalent.
• Strong technical skills with the ability to troubleshoot
• Thorough understanding of IT security concepts and principles
• ITIL and ITSM practical experience and knowledge
• BA in computer science or related field
• Strong interpersonal and communication skills
• Strong transformational leadership skill
• Strong organizational skills
• Strong administrative abilities
• Has previously worked in large scale dynamic environments
• Ability to work under pressure, manage ambiguity, change, and time constraints

Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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Overview

The iconicQueen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.

Responsibilities

• Perform IT maintenance activities on a monthly basis.
• Identify IT related risks and issues and escalate them to the Assistant IT Manager.
• Manage day-to-day IT operations and ensure smooth running of all computer systems in the hotel for users and guests.
• Participate in Accor regional eLearning platform.
• Follow set of guidelines related to archiving back-ups, accessing records, and transferring records via different channels.
• Ensure backup of all relevant user-generated data.
• Troubleshoot and carry out repairs and data backup/restoration when necessary.
• Monitor systems and network performance on an ongoing daily basis.
• Install and configure software and hardware as per the Accor standard.
• Understand the applicability of new and improved IT developments and solutions.
• Display ability to identify potential upgrades, enhancements and new products and their effects.

Qualifications

• Degree in IT Computer Science or other relevant discipline.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable with exceptional attention to detail.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

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• Perform IT maintenance activities on a monthly basis.
• Follow all Accor IT Policies and guidelines such as user rights security policy backup policy preventive maintenance contingency plan etc.
• Assist with implementation of Accor IT brand standards new technologies systems and projects.
• Identify IT related risks and issues and escalate them to hotel management and IT Cluster Director.
• Escalate IT issues to IT Cluster Director.
• Travel as required by the business.
• Manage day-to-day IT operations and ensure smooth running of all computer systems in the hotel for users and guests.
• Provide technical support and training on systems and networks.
• Participate in Accor regional eLearning platform.
• Follow set of guidelines related to archiving back-ups accessing records and transferring records via different channels.
• Ensure backup of all relevant user generated data.
• Troubleshoot and carry out repairs and data backup / restoration when necessary.
• Monitor systems and network performance on an ongoing daily basis.
• Install and configure software and hardware as per Accor standard.
• Understand the applicability of new and improved IT developments and solutions.
• Display ability to identify potential upgrades enhancements new products and their effects
• Conduct basic software training.
• Demonstrate good understanding of the hotels software / hardware.
• Conduct tests on hardware /software for maintenance purposes.
• Perform diagnostic functions including replacing suspect components with other serviceable components and reloading of associated software.
• Perform routine maintenance activities in order to identify and/or prevent events that might hinder operations.
• Install only the latest original and properly licensed software is running on the hotels systems and computers.
• Maintain software licenses and follow recommended upgrade schedules.
• Provide local first level technology guest & employee end-user support.
• Troubleshoot issues on hotels local network computers software and systems.
• Work as onsite hand-and-eyes function for remote support.
• Assist the IT New Developments team with new hotel developments and hotel integration projects as required.

Qualifications :

• Degree in IT Computer Science or other relevant discipline.
• Experience of embedding change projects within an organization.
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable with exceptional attention to detail
• Ability to focus attention on guest needs remaining calm and courteous at all times

Remote Work :

No

Employment Type :

Intern

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