1 306 Receptionist jobs in the United Arab Emirates

Requisition Number: 23844BR

Description:

Stantec is looking for a Receptionist/Office Administrator to join our Dubai office. This role is essential in supporting daily operations and ensuring a professional and efficient work environment.

Key Accountabilities and Responsibilities include, but are not limited to:

• Manage telephone calls, emails, and correspondence efficiently, while maintaining organized administrative files and records.

• Coordinate meeting arrangements including room bookings, catering, logistics, and presentation setup.

• Organize complex regional and international travel, including visa support when required.

• Ensure the office meets housekeeping and general standards, liaising with departments and vendors as needed.

• Conduct research for vendor sourcing and manage office supplies and pantry inventory.

• Assist with onboarding new staff and support office events.

• Provide support for project and bid submissions.

• Deliver administrative support such as document typing, editing, and translation processing.

• Collaborate effectively with team members locally and remotely to complete tasks and projects.

• Maintain open and professional relationships with colleagues and management.

• Offer flexibility and coverage for other administrative staff when needed.

• Ensure tasks are completed in line with provided training and guidelines.

• Follow safe work practices and adhere to company policies for planning and executing tasks.

• Uphold Stantec's Core Values and ensure work aligns with the company's Quality Systems and Project Quality Procedures.

Qualifications:

Person Specifications and Qualifications:

• Degree or Diploma/ Certificate from a recognized institute.

• Fluent English and Arabic, spoken and written is essential

• Demonstrated proficiency in using Microsoft Outlook, Word, Excel and PowerPoint

• Valid Driving License preferred

• A flexible approach to working hours

• Be of the highest caliber: punctual a flexible approach to working hours, with occasional weekend work if required.

• Professional presentation of self, courteous and helpful, always acting as an ambassador on behalf of Stantec

• Punctual, reliable and flexible approach

• Ability to work independently and well as part of a team

• Self-motivated and ability to take responsibility

• Able to demonstrate proficiency in the responsibilities of the role

• The ability to manage workload, work autonomously, reviewing own work on a regular basis, with consistent attention to detail, while consistently meet objectives.

• Maintain a high degree of responsibility, discretion and confidentiality.

#LI-MiddleEast

About Stantec:

We're active members of the communities we serve. That's why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary.

The Stantec community unites approximately 22,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us

Work Location(s):United Arab Emirates-Dubai

Employment Type: Full-Time

Job Type: Regular

Job Category: Admin Support, Reception

We are seeking a highly skilled and experienced individual to fill the role of Call Centre Representative .

This is an exciting opportunity for someone who thrives in a fast-paced environment and has excellent communication skills.

The successful candidate will be responsible for handling all incoming calls with professionalism and courtesy, ensuring that every guest receives exceptional service.

• Answer all incoming calls in a friendly and courteous manner
• Provide clear and concise information regarding hotel services and facilities
• Maintain accurate records of all calls received and responded to
• Ensure seamless communication between departments to deliver exceptional guest experiences
• Stay up-to-date with hotel knowledge and local services to provide informed responses

To be considered for this position, you must possess excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.

A high school diploma or equivalent is required, and previous experience in a call centre setting is an asset.

You must also have a strong understanding of customer service principles and be able to maintain confidentiality when dealing with sensitive information.

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.

Our company values diversity and inclusion, and we strive to create a workplace culture that is respectful and supportive of all employees.

We are a leading hospitality provider dedicated to delivering exceptional guest experiences through our commitment to quality, innovation, and customer satisfaction.

Our team is comprised of passionate and talented individuals who share a common goal of exceeding guest expectations.

• Register and process check-in for all arrivals.
• Handle guest checkouts efficiently and professionally.
• Update guest information into the computer after check-in.
• Manage cashiering duties, including foreign exchange transactions, night audits, and settlement upon guest departure.
• Handle walk-in reservations and process call-in reservations when the reservations section is closed.
• Provide friendly and courteous service to guests and respond promptly to requests and inquiries.
• Resolve guest complaints and requests, liaising with relevant departments for immediate follow-up.
• Handle issuance of guest room key cards and ensure effective security control.
• Check and deliver messages, mail, and packages to guests.
• Assist at the Information counter, Foreign Exchange, Night Audit, and Business Center as assigned.
• Understand hotel rate codes, packages, segmentation, discounts, and handling procedures.
• Handle safe deposit boxes according to policies and procedures.

• Experience as a Receptionist in 5-star hotels.
• Customer service and data entry experience.
• Strong multi-tasking and time-management skills with the ability to prioritize.
• Proficient in Microsoft Office and Opera PMS.
• Ability to work flexible hours.
• Responsible, reliable, and professionally presented.
• Russian or Arabic language skills are an advantage.
• Confident communication skills with guests.

Team and Environment:

• Rixos Premium Saadiyat Island offers a luxurious experience on pristine beaches overlooking the Arabian Gulf.
• We are Heartists Join us to deliver heartfelt hospitality in an engaging and professional environment.

Remote Work: No

Employment Type: Full-time

• Register and process check in for all arrivals.
• Handle guest checkouts efficiently and professionally.
• Update guest information into the computer after a complete checkin.
• Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon guests' departure.
• Handle walk-in counter reservations at all times and process call in reservations when the room reservations section is closed.
• Provide friendly and courteous service to guests and respond promptly to all requests and inquiries at all times.
• Resolve guests' complaints/requests and liaise with the department concerned to ensure immediate follow-up.
• Handle issuance of guest room key cards and ensure effective control for guest security.
• Check and convey messages, mail and packages to guests.
• Assist at the Information counter, Foreign Exchange, Night Audit and Business Center as assigned.
• Have knowledge of the hotel rate codes, package segmentation, discounts and how to handle each.
• Handle safe deposit boxes in accordance with policies and procedures.

Your experience and skills include:

• Experience working as a Receptionist in 5* Hotels
• Customer service & Data Entry experience.
• Multitasking and time-management skills with the ability to prioritize tasks.
• Proficient in Microsoft Office suite.
• Ability to work flexible hours
• Highly responsible and reliable with a professional presentation
• Proficiency in German language will be advantageous

Your team and working environment:

Rixos The Palm Dubai Hotel & Suites is a multi-awarded family beach destination situated on the iconic Palm Jumeirah, Dubai.

At Accor we are Heartists

Are you ready to put your heart at the center of everything that you do? If so then join our team of Heartists at Rixos The Palm. Every day we look for opportunities to engage in a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding

Remote Work:

No

Employment Type:

Fulltime

• Register and process check in for all arrivals.
• Handle guest checkouts efficiently and professionally.
• Update guest information into the computer after a complete check-in.
• Accountable for cashiering duties foreign exchange transactions night audits tasks and settlement upon Guests departure.
• Handles walk-in counter reservations at all times and process call in reservations when the room reservations section is closed.
• Provide friendly and courteous service to guests and respond promptly to all requests and inquiries at all time.
• Resolve guests complaints/ requests and liaise with the department concerned to ensure immediate follow-up.
• Handle issuance of guest room key cards and ensure effective control for guest security.
• Check and convey message mail and package to Guests.
• Assist at the Information counter Foreign Exchange Night Audit and Business center as and when assigned.
• Have knowledge of the hotel rate codes package segmentation discounts and how to handle each.
• Handle safe deposit boxes in accordance with policies and procedures.

Qualifications :

• Experience working as a Receptionist in 5 star Hotels
• Customer-service & Data Entry experience.
• Multi-tasking and time-management skills with the ability to prioritize tasks.
• Proficient in Microsoft office and Operasuite.
• Ability to work in flexible hours
• Highly responsible and reliable with a professional presentation
• Russian / Arabic speakeris an advantage.
• Can able to communicate confidently with the guests.

Additional Information :

Your team and working environment :

• Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
• At Accor we are Heartists

Are you ready to put your heart at the center of everything that you do If so then join our team of Heartists at Rixos Premium Saadiyat Island every day we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging enthusiastic and professionally rewarding

Remote Work :

No

Employment Type :

Full-time

1. Be well versed with the daily arrival and the type of arrival guests, e.g., return guest, Shangri-La Circle, VIP.
2. Register all guests with required details and ensure all amenities are in room prior to guest arrival.
3. Always take the opportunity to exceed guest expectations.
4. Coordinate with the Bell desk and Concierge to assist guests with luggage upon check-in and checkout.
5. Check-in/check-out guests as per Shangri-La standards and procedures.
6. Ensure the reception area is tidy and presentable, with all necessary stationery and materials.
7. Greet and welcome guests as soon as they arrive at the reception.
8. Direct visitors to the appropriate person and office.
9. Answer and forward incoming phone calls as required.
10. Receive, sort, and distribute daily mail/deliveries.

1. Has proven work experience as a Receptionist, Front Office Representative, or similar role in a luxury hotel or a 5* hotel environment.
2. Is proficient in Microsoft Office Suite and fully understands room operations.
3. Communicates with fluency in English (and local language).
4. Must be detail-focused and guest-oriented.
5. Enjoys problem-solving with a can-do attitude.
6. Has strong interpersonal skills, solid written and verbal communication skills.
7. Takes pride in being a hotelier and enjoys interacting with people.

LXR Hotels & Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests—and extraordinary opportunities for our team members.

At LXR Hotels & Resorts, first impressions are everything. As a Front Office Receptionist, you will be the face of the hotel, creating a warm welcome, delivering personalized service, and ensuring that every guest experience begins and ends with timeless luxury.

What will I be doing?

As Front Office Receptionist, you will:

• Welcome guests with professionalism, warmth, and genuine hospitality.
• Handle check-in and check-out processes smoothly, ensuring accuracy and efficiency.
• Manage room allocations, reservations, and upgrades in line with guest preferences and hotel availability.
• Respond promptly to guest inquiries, requests, and complaints, ensuring every interaction exceeds expectations.
• Process payments, verify billing, and maintain accurate records in line with Hilton policies.
• Maintain strong knowledge of hotel services, facilities, and local attractions to provide tailored recommendations.
• Work closely with Concierge, Housekeeping, and other departments to ensure seamless guest experiences.
• Uphold grooming, appearance, and service standards reflective of a luxury environment.
• Perform additional tasks as required to support the success of the Front Office team.
  
  

• Previous experience in a Front Office or guest-facing role, preferably within luxury hospitality.
• Strong communication and interpersonal skills, with fluency in English (Arabic or other languages are an advantage).
• A professional appearance and confident, engaging manner.
• Excellent organizational skills and attention to detail.
• Ability to remain calm and composed in high-pressure situations.
• A genuine passion for creating memorable guest experiences.
  
  

Job Title: Front Office Receptionist

A Front Office Host is responsible for providing exceptional guest experiences from check-in to check-out. They ensure a seamless and efficient reception experience, including handling queries, managing audit procedures, and delivering outstanding customer service.

• Respond promptly to guest inquiries, ensuring positive outcomes in a timely manner.
• Promote an efficient check-in/check-out process while maintaining accurate records.
• Demonstrate unwavering commitment to customer satisfaction at all times.
• Participate in ongoing training initiatives and contribute to the Night Team's growth and development.

• Previous experience in a customer-centric industry.
• High school diploma or equivalent qualification.
• Excellent communication skills and a positive attitude.
• Strong commitment to delivering exceptional customer service.

This is an exciting opportunity to join our hospitality team and make a real difference in the lives of our guests. As a Front Office Host, you will be the first point of contact for many of our visitors, setting the tone for their entire stay with us.

We are seeking areliable and proactive Front Desk / Office Help to support our daily office operations and ensure a smooth and welcoming front-office environment. The ideal candidate will be organized, professional, and able to handle multiple administrative tasks efficiently while maintaining a positive attitude.

Skills

Key Responsibilities:

• Greet and assist visitors, clients, and staff in a friendly and professional manner.
• Answer phone calls, respond to emails, and handle basic inquiries or direct them to the appropriate departments.
• Perform general office duties including filing, photocopying, scanning, and data entry.
• Support internal departments with routine administrative tasks and document preparation.
• Maintain office supplies inventory and place orders as needed.
• Ensure the cleanliness and organization of the front desk area and common spaces.
• Assist with scheduling meetings, coordinating deliveries, and managing incoming/outgoing mail.
• Support the team in preparing reports or other documentation when required.

Requirements:

• 1–2 years of experience in an office support or administrative role preferred
• Strong communication and interpersonal skills
• Basic computer proficiency (MS Office, email, etc.)
• Well-organized with attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Positive and helpful attitude