Product Executive - Respiratory Management Unit

Abu Dhabi, Abu Dhabi Zahrawi Group

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Job Description

Product Executive - Respiratory Management Unit - (503) About Zahrawi Group

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

Job Brief

The incumbent will be responsible to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits.

ACCOUNTABILITIES

  • Adhere to all Zahrawi Policies & Procedures as applicable.

Market Research:

  • Conducting market research to identify new potential customers.
  • Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages.
  • Planning and assisting with new product releases and events.
  • Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Business Development:

  • Establishing contact with new customers to inform them of our products, understanding their needs and how we can help them.
  • Providing potential customers with support, information, and guidance by performing product demonstrations and gathering their feedback.
  • Following up with new customers after the demo session to negotiate contracts and packages.
  • Ensuring all details of the contract are compliant with our rules & regulations.
  • Following up with the Procurement & Logistics team regarding product delivery to ensure timely receipt.

Marketing:

  • Coordinating with the Marketing Department for any new materials that need to be created.
  • Maintaining relationships with existing customers by providing them with support, information, and guidance.
  • Recommending new products to existing customers as per their needs and providing them with support and guidance to ensure a strong relationship.
  • Assisting customers in answering all product-related questions in a professional and timely manner.
  • Recommending new service improvements to further build on the relationship.
  • Advising helpful new product recommendations and suggestions to customers to increase revenue.
  • Negotiating contracts and packages with existing customers.
  • Maintaining quality service by establishing and enforcing Zahrawi standards.
  • Contributing to team efforts by achieving the annual target set by management and assisting the team when needed.

Data Tracking:

  • Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.

Orders:

  • Placing orders to the concerned purchase coordinator.

Invoicing:

  • Coordinating with the Finance Department to ensure proper invoicing of the products and following up with them regarding collection/payment.

Delivery:

  • Coordinating with the warehouse for timely deliveries.

Application:

  • Conducting training sessions for customers.
  • Assisting customers with the equipment being used.
  • Solving any issues that they might face while using the equipment.
REQUIREMENTS
  • Additional details: Candidates are preferred to be based in UAE
  • Experience: 1-4 years of experience.
  • Job Specific Skills: Require a good knowledge of Medical Equipment, ICU, Respiratory
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Finance trainer - for Financial Risk Management and Business Continuity workshop

Abu Dhabi, Abu Dhabi Eton Institute

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Finance trainer - for Financial Risk Management and Business Continuity workshop

Abu Dhabi, United Arab Emirates | Posted on 10/08/2025

We are seeking an experienced Freelance Trainer to conduct a 3-day workshop on Financial Risk Management and Business Continuity for a group of professionals in Abu Dhabi. The trainer will be responsible for delivering engaging, practical, and results-oriented sessions. Course Overview This workshop is designed to enhance participants’ understanding of how to identify, assess, and manage financial risks while developing robust business continuity plans to ensure operational resilience. Indicative Learning Areas
  • Understanding and classifying financial risks
  • Risk assessment, mitigation, and control strategies
  • Business continuity planning and crisis management
  • Case studies and interactive exercises
The final course content and detailed outline are expected to be provided by the trainer. Trainer Requirements
  • Degree or certification in Finance, Risk, or Business Management
  • Minimum 5 years of relevant professional or training experience
  • Strong presentation and facilitation skills
  • Must be available to deliver the training in person at Yas Island, Abu Dhabi
Interested trainers are invited to apply with the following
  • Updated CV or professional profile
  • Relevant training experience
  • Proposed hourly rate (inclusive of course content preparation, outline development, and transport costs)
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Finance trainer - for Financial Risk Management and Business Continuity workshop

Abu Dhabi, Abu Dhabi Eton Institute

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Job Description

We are seeking an experienced Freelance Trainer to conduct a 3-day workshop on Financial Risk Management and Business Continuity for a group of professionals in Abu Dhabi. The trainer will be responsible for delivering engaging, practical, and results-oriented sessions.

Course Overview:

This workshop is designed to enhance participants’ understanding of how to identify, assess, and manage financial risks while developing robust business continuity plans to ensure operational resilience.

Indicative Learning Areas:

The final course content and detailed outline are expected to be provided by the trainer.

  • Understanding and classifying financial risks
  • Risk assessment, mitigation, and control strategies
  • Business continuity planning and crisis management
  • Case studies and interactive exercises

Trainer Requirements:

  • Degree or certification in Finance, Risk, or Business Management
  • Minimum 5 years of relevant professional or training experience
  • Strong presentation and facilitation skills
  • Must be available to deliver the training in person at Yas Island, Abu Dhabi

Interested trainers are invited to apply with the following:

  • Updated CV or professional profile
  • Relevant training experience
  • Proposed hourly rate (inclusive of course content preparation, outline development, and transport costs)
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Call Centre Executive for Owner Association and Property Management

Abu Dhabi, Abu Dhabi LEAD Development

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Call Centre Executive for Owner Association and Property Management

May 28, 2025

Call Centre Executive for Owner Association and Property Management

As a Call Centre Executive for the Owner Association and Property Management, you will be responsible for providing excellent customer service to our property owners, residents, and tenants. Your primary objective will be to handle incoming calls, respond to inquiries, resolve issues, and ensure effective communication between all stakeholders. You will play a crucial role in upholding the association and property management’s reputation and ensuring a positive experience for all clients.

Job Responsibilities
  • Manage incoming calls professionally and promptly, greeting callers courteously and maintaining a friendly and helpful tone during interactions.
  • Respond to inquiries and provide support to clients through various communication channels, including emails, chat, social media platforms, and other digital tools.
  • Effectively communicate with diverse clients, addressing their concerns and needs.
  • Assist owners, residents, and tenants with various inquiries related to their services, maintenance requests, account information, events, payments, amenities, lease agreements, and any other relevant topics.
  • Provide accurate and up-to-date information about the properties managed by the association, including rental or sales listings, amenities, and maintenance services.
  • Accurately record and maintain detailed records of all interactions, inquiries, and resolutions using the CRM system.
  • Proactively send Email and SMS communications to relevant clients for planned events, maintenance, marketing offers., etc using CRM or related software.
  • Listen attentively to clients’ concerns, complaints, and inquiries and provide timely and appropriate solutions or escalate matters to the relevant departments for resolution.
  • Ensure timely follow-up on pending issues to ensure complete client satisfaction and efficient problem resolution.
  • Collaborate with property management teams, maintenance staff, and other departments to ensure seamless communication and service delivery.
  • Stay updated with the latest association’s policies, services, and procedures, property information and communication techniques.
JOB DESCRIPTION Key Performance Indicators (KPI’s)
  • Customer Satisfaction Score.
  • Call Abandonment Rate.
Skills, Knowledge & Attributes
  • Strong interpersonal skills, active listening abilities, and empathy towards clients’ needs.
  • Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
  • Positive attitude, patience, and a genuine desire to assist and support clients.
  • Flexibility to work in shifts, including evenings and weekends, based on the call center’s operating hours and property management requirements.
Education and Experience Requirements:
  • Fluent in English & Arabic language, with excellent verbal and written communication skills. Additional language will be a plus.
  • Previous experience in a customer service or call centre role within the real estate, property management, or owner association industry is preferred.
  • Proficiency in using computer systems, CRM software, and other communication tools.
  • Bachelor’s degree in any related field.
  • 5 years relevant working experience with at least 3 years’ experience as Call Centre Executive in UAE.

The duties and responsibilities described above are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.

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File types : .doc, .docx, and .pdf | File size : up to 5 MB

File types : .doc, .docx, and .pdf | File size : up to 5 MB

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