638 Customer Service jobs in Dubai

Customer Service Representative

Ajman, Ajman Tafaseel Group Holding

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Job Description

Overview

Customer Service Representative (Freezone Experience is a MUST) – Tafaseel Group Holding. Join to apply for the Customer Service Representative role. The role involves being the first point of contact for customers, handling inquiries, resolving issues, and ensuring a seamless post-purchase experience. A strong understanding of Freezone procedures and customer expectations is required.

Key Responsibilities
  • Respond to customer inquiries via email, chat, phone, and social media in a timely and professional manner
  • Resolve product, order, shipping, and return-related issues efficiently and empathetically
  • Process orders, refunds, and exchanges through internal systems
  • Monitor and manage customer reviews and feedback to enhance the customer experience
  • Collaborate with logistics, warehouse, and product teams to address customer concerns
  • Maintain accurate records of customer interactions in CRM tools
  • Identify trends in customer issues and suggest improvements to internal processes
  • Support promotional campaigns, product launches, and seasonal sales
Requirements
  • Proven experience as a Customer Service Representative, preferably in a Freezone environment
  • Freezone experience is a must
  • Familiarity with customer service tools and platforms
  • Experience with CRM tools (e.g., Zendesk, Freshdesk, Salesforce)
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Ability to multitask and work in a fast-paced environment
  • Positive attitude and team-oriented mindset
  • (Preferred) Experience handling international customers or multi-language support

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Customer Service Representative

Dubai, Dubai Kaizen Asset Management Services

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Job Description

KAIZEN Asset Management Services, a premier property management firm based in Dubai, is committed to excellence in service and client satisfaction. We are currently seeking a highly skilled and motivated Customer Service Representative, specifically targeting Emirati talent, to enhance our team's capability in providing outstanding customer support.

This role will be instrumental in maintaining and improving the relationship between our company and our clients by providing exemplary service. The successful candidate will demonstrate professionalism, cultural knowledge, and a commitment to delivering the highest standards of customer service.

Responsibilities

  • Respond to customer inquiries promptly and professionally through various communication channels, including phone and email.
  • Provide detailed information about our property management services, leasing options, and amenities.
  • Address customer concerns and resolve issues effectively, ensuring a high level of customer satisfaction.
  • Maintain accurate records of customer interactions and update the CRM system as needed.
  • Collaborate with other departments to ensure customer requests are met in a timely manner.
  • Provide feedback on customer interactions to improve service delivery and customer experience.
  • Conduct follow-ups to ensure that customers are satisfied with the resolution of their inquiries.
  • Assist in developing and implementing customer service initiatives to enhance overall customer engagement.
  • Stay informed about industry trends and developments to better assist customers.

Requirements

Education & Nationality : Bachelor's degree in a relevant field. Must be an Emirati National with a Family Book.

Experience : Customer service experience (real estate / property management preferred).

Skills :

  • Proficient in Arabic and English (written and spoken).
  • Good with Microsoft Office (especially Excel) and CRM software.
  • Strong organizational, problem-solving, and interpersonal skills.
  • Qualities :

  • Self-motivated team player interested in new technology.
  • Able to work well in a fast-paced environment, anticipate issues, and offer solutions.
  • Detail-oriented and professional.
  • CAN JOIN IMMEDIATELY.

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    Customer Service Representative

    Dubai, Dubai beBeeCustomer

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    Job Description

    Job Description

    The successful candidate will be responsible for delivering exceptional customer service, responding to inquiries, and resolving customer complaints in a professional manner.

    Key responsibilities include:

    • Customer Inquiries: Provide timely and accurate information on products, orders, and services.
    • Order Management: Process and manage customer orders with accuracy and efficiency.
    • Product Recommendations: Offer expert product recommendations based on customer needs.
    • Logistics Coordination: Coordinate logistics to ensure on-time delivery and provide updates on order status.
    Required Skills and Qualifications

    To succeed in this role, the ideal candidate will possess:

    • Previous experience in customer service or sales.
    • Excellent verbal and written communication skills.
    • Strong problem-solving abilities and a customer-first attitude.
    • Multitasking and attention to detail.
    • Technical proficiency in Microsoft Office Suite and CRM/order management software.
    Benefits

    This role offers a dynamic work environment, opportunities for growth and development, and a chance to build strong relationships with customers and internal teams.

    Other Opportunities

    As a key member of our team, you will have the opportunity to develop your skills, take on new challenges, and contribute to the success of our organization.

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    Customer Service Representative

    Dubai, Dubai beBeeCustomer

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    Job Description

    Job Description

    We are seeking a skilled and experienced customer service representative to join our team. As a customer service representative, you will be the first point of contact for guests and will be responsible for providing exceptional service to ensure their stay is enjoyable and memorable.

    Your primary responsibility will be to handle guest inquiries, resolve issues, and provide information about our hotel services and amenities. You will work closely with other departments to ensure seamless communication and efficient resolution of guest concerns.

    To succeed in this role, you must have excellent communication and interpersonal skills, be able to work effectively under pressure, and have a strong commitment to delivering exceptional customer service.

    Required Skills and Qualifications
    • Excellent communication and interpersonal skills
    • Strong problem-solving and conflict resolution skills
    • Ability to work effectively under pressure and in a fast-paced environment
    • High school diploma or equivalent required; degree in hospitality or related field preferred
    • Minimum 1-2 years experience in customer service or a related field
    Benefits

    As a valued member of our team, you will enjoy a range of benefits, including competitive salary, comprehensive health insurance, and paid time off. We also offer opportunities for career advancement and professional growth.

    Working at Our Hotel

    We pride ourselves on creating an exceptional guest experience that goes above and beyond expectations. Our team members share our passion for delivering outstanding service and strive to exceed guest expectations every day.

    Our hotel offers a dynamic and inclusive work environment where diversity and individuality are celebrated. We believe that our unique culture and values make us a great place to work and grow.

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    Customer Service Representative

    Dubai, Dubai Bestax Chartered Accountants

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    Job Description

    Were Hiring:
    We are looking for an ambitious and talented FemaleBusiness Setup Sales Assistant and Consultant to join our team in Dubai. The ideal candidate shouldbe an experienced well organized and proactive Sales & BusinessDevelopment professional with the objective to win new clients by providingpremium consulting services.

    Key Responsibilities:

  • Convert leads generated through various marketing platforms into realized business.
  • Conduct meetings with potential clients to develop an understanding of their businesses and consult them through the entire process of setting up a business in the UAE.
  • Understand and educate clients on Bestaxs product offerings and local laws related to different business setup processes.
  • Present recommendations to clients regarding the business opportunities and advantages of starting a business in different zones in the UAE.
  • Carry out research to understand the nature of the business the client intends to start and its implications in different zones in the UAE.
  • Liaise with internal teams to keep the client informed on progress and ensure proper communication.
  • Liaise with licensing authorities to ensure seamless company setup.
  • Coordinate with bankers for the opening of bank accounts and other related services.
  • Prepare and present sales reports to management.
  • Ensure that accurate documentation is submitted in a timely manner.
  • Attend networking events manage partner relationships and share insights with the marketing team.
  • Upsell and crosssell to deliver added value to clients and promote products and services.
  • Requirements

    Key Qualifications:

  • Minimum of 1 year of experience with sales acumen and business development.
  • Proactive confident quickthinking and a gogetter with a track record of generating business.
  • Presentable with excellent communication negotiation and relationshipbuilding skills.
  • Proficiency in English; knowledge of additional languages are a plus.
  • High attention to detail and ability to manage documents and databases.
  • Integrity dependability accountability and work ethic.
  • Benefits

    What We Offer:

  • A competitive base salary along with an exciting incentive structure.
  • Opportunities for personal and professional growth.
  • Continuous learning and development.
  • Collaborative diverse and dynamic work environment.
  • Direct impact on entrepreneurs startups and multinational corporations.
  • Future growth prospects.
  • Required Experience:

    Unclear Seniority

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    Customer Service Representative

    Sharjah, Sharjah Al Haramain Group

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    Job Description

    Overview

    Customer Service Representative

    We are hiring a Customer Service Representative to provide exceptional service to our clients. The role involves addressing customer inquiries resolving issues and ensuring a positive experience.

    Responsibilities
    • Address customer inquiries
    • Resolve issues
    • Ensure a positive customer experience
    Salary

    Salary: 3000 AED

    How to apply

    Interested candidates: Please send your CV to 971-.

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    Customer Service Representative

    Dubai, Dubai beBeeService

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    Job Description

    We are seeking a customer service professional to deliver exceptional support to our guests.

    About The Role

    This role requires a passion for delivering solutions, excellent communication skills, and the ability to think critically.

    The successful candidate will provide efficient services to all guests, offering information and support by registering complaints, requests, and hazards via our system. The priority of this role is to ensure prompt processing of submitted requests, completing assigned tasks, recording, and following up through to completion.

    Key Responsibilities:

    • Deliver exceptional customer service to all guests
    • Register complaints, requests, and hazards via our system
    • Complete assigned tasks, record, and follow up through to completion
    • Advise management on day-to-day problems or issues
    • Provide detailed analysis and reports
    Required Skills and Qualifications

    To succeed in this role, you will need:

    • Excellent communication and problem-solving skills
    • Able to work efficiently and effectively under pressure
    • Ability to maintain confidentiality and handle sensitive information
    • Familiarity with our systems and processes
    Benefits

    This role offers a competitive salary, opportunities for career growth and development, and a dynamic work environment.

    Others

    Please note that this role is subject to background checks and other relevant security procedures.

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    Customer Service Representative

    Dubai, Dubai EST Group

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    Job Description

    We are seeking a friendly professional and solution-oriented Customer Service Representative to join our team in Dubai. The ideal candidate will be the first point of contact for customers providing information resolving issues and ensuring an excellent customer experience.
    Key Responsibilities:
    Respond to customer inquiries via phone email chat or in person.
    Provide accurate information about products services and company policies.
    Resolve customer complaints or concerns efficiently and professionally.
    Maintain detailed records of customer interactions and transactions.
    Coordinate with other departments to address customer needs.
    Follow up with customers to ensure issues are resolved and satisfaction is achieved.
    Stay updated on company products services and promotions.
    Handle order processing returns and exchanges as needed.
    Requirements:
    High school diploma or bachelors degree.
    Proven experience in a customer service role is preferred.
    Excellent communication and interpersonal skills.
    Strong problem-solving abilities and attention to detail.
    Proficiency in Microsoft Office and CRM systems.
    Fluent in English; Arabic or other language skills are a plus.
    Professional appearance and a customer-first attitude.
    Ability to work flexible hours including weekends or holidays.
    Benefits:
    Competitive salary.
    Visa and medical insurance.
    Paid annual leave and public holidays.
    Training and career development opportunities.
    Positive and multicultural work environment.

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    Customer Service Representative

    Dubai, Dubai Fernandes & Associates

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    Job Description

    Overview

    CAREER OPPORTUNITY

    A REPUTED JEWELLERY OUTLET CHAIN IN DUBAI

    INTERVIEWS IN MANGALORE & GOA

    Position: Customer Service Representative (Indoor Sales Staff)

    Requirements
    • Must have minimum 2 years experience in the retail sector and should be currently working in the retail sector selling physical products.
    • Must be fluent in English or Hindi.
    • Minimum Educational Qualification: PUC & Above
    • Age Limit: 20-27 years (Maximum 30 years if with Jewellery experience)
    Facilities & Benefits
    • Accommodation
    • Food Provided
    • Transportation
    • Laundry
    • Medical facility
    • Life Insurance
    How to Apply

    Interested candidates contact or mail at (e-mail removed)

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    Customer Service Representative

    Sharjah, Sharjah Hayat Furniture Showroom

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    Job Description

    Overview

    Job Alert

    You will be updated with latest job alerts via email. Valid email field required. Send jobs.

    Responsibilities

    Receives and assists customers with product inquiries purchases and after-sales support. Handles complaints and provides solutions to ensure customer satisfaction. Maintains strong knowledge of showroom products and promotions. Supports the sales team in achieving showroom targets.

    Salary & Benefits

    Salary & Benefits: Fixed salary, sales incentives, health benefits and employee discounts on furniture.

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