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Director, Specialist Sales - SME
Posted 1 day ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Specialist Sales - SME
About Mastercard
Mastercard is a global technology company in the payments industry, connecting consumers, financial institutions, merchants, governments, and businesses in more than 210 countries and territories. Through secure, simple, and smart payment solutions, Mastercard enables digital commerce and economic growth worldwide.
Micro, Small, and Medium Enterprises (SMEs) are a critical engine of economic development in the UAE and globally, representing a significant share of employment and GDP. Enabling SME digitization, financial inclusion, and growth through innovative payment and distribution models remains a strategic priority for Mastercard.
About the Role
Mastercard is seeking a commercially driven Director, SME Sales Specialist based in Dubai to drive SME growth and activation across the East Arabia region, including the UAE, GCC markets, and Pakistan.
This role sits at the intersection of sales execution, ecosystem development, and commercialization, with responsibility for converting strategic partnerships into measurable business outcomes. The focus is on driving end-to-end performance across opportunity identification, pipeline development, deal closure, partner activation, and sustained revenue generation.
A key priority is ensuring that signed and launched partnerships translate into active, high-performing programs by driving card issuance, usage growth, and revenue realization.
You will expand Mastercard's SME footprint across banks, Payfacs, fintechs, marketplaces, telcos, ISV providers, trade platforms, logistics networks, and other embedded finance ecosystems in the UAE.
The role requires strong market engagement and representation of Mastercard across industry forums, client discussions, and ecosystem partnerships, strengthening Mastercard's leadership in SME payments and embedded finance.
Working closely with Account Management, Business Development, SME Product teams, and Customer Solutions teams, you will develop business cases, shape go-to-market strategies, and ensure seamless execution from deal stage through activation and scale.
This is a high-impact role requiring strong commercial ownership, execution discipline, and the ability to operate in a fast-moving, high-growth environment.
Key Responsibilities
- Own and execute a revenue-driven SME sales and activation strategy focused on emerging SME payment flows and partner-led distribution models.
- Drive activation, card issuance, usage growth, and revenue realization across SME programs in the UAE.
- Identify, prioritize, and convert high-potential opportunities across banks, fintechs, marketplaces, telcos, trade, logistics, and embedded ecosystem partners.
- Expand SME distribution through strategic partnerships, channel partners, and embedded payment flows.
- Build and manage a structured, data-driven activation pipeline focused on commercial impact and strategic relevance.
- Translate unmet SME needs into scalable, activation-ready commercial solutions.
- Collaborate with Account Management, Business Development, and Product teams to develop business cases, go-to-market strategies, and solution design.
- Ensure successful execution of partnerships from deal stage through activation, onboarding, and scale.
- Monitor industry trends, competitive dynamics, and regulatory developments to identify growth opportunities.
- Represent Mastercard in UAE industry forums, client engagements, and ecosystem partnerships.
- Partner with Customer Solutions Center and Product teams to support solution implementation and post-launch optimization.
- Develop activation playbooks, sales materials, workshops, and structured narratives to support SME commercialization.
- Ensure consistent SME messaging, execution discipline, and performance tracking across all programs.
All About You
- Proven experience in sales, business development, or partnerships with strong delivery of revenue growth and pipeline management.
- Strong track record of achievement in sales roles, including lead generation, deal negotiation, activation, and revenue delivery.
- Experience engaging both commercial and technical stakeholders to drive solution development and adoption.
- Deep understanding of payments, financial services, and digital distribution models, including industry trends and competitive dynamics.
- Strong relationship management, influencing, collaboration, and communication skills across senior stakeholders.
- Ability to operate independently, manage multiple priorities, and deliver in fast-paced, matrixed global environments.
- Self-starter with strong execution discipline and ability to work with minimal guidance.
- Strong analytical thinking with ability to structure business cases, narratives, and executive presentations.
- Ability to work effectively in high-growth, complex, and evolving environments.
- Bachelor's degree or equivalent required.
- Experience in SME banking, SME payments, fintech, or consulting is highly desirable.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Specialist Sales - SME
About Mastercard
Mastercard is a global technology company in the payments industry, connecting consumers, financial institutions, merchants, governments, and businesses in more than 210 countries and territories. Through secure, simple, and smart payment solutions, Mastercard enables digital commerce and economic growth worldwide.
Micro, Small, and Medium Enterprises (SMEs) are a critical engine of economic development in the UAE and globally, representing a significant share of employment and GDP. Enabling SME digitization, financial inclusion, and growth through innovative payment and distribution models remains a strategic priority for Mastercard.
About the Role
Mastercard is seeking a commercially driven Director, SME Sales Specialist based in Dubai to drive SME growth and activation across the East Arabia region, including the UAE, GCC markets, and Pakistan.
This role sits at the intersection of sales execution, ecosystem development, and commercialization, with responsibility for converting strategic partnerships into measurable business outcomes. The focus is on driving end-to-end performance across opportunity identification, pipeline development, deal closure, partner activation, and sustained revenue generation.
A key priority is ensuring that signed and launched partnerships translate into active, high-performing programs by driving card issuance, usage growth, and revenue realization.
You will expand Mastercard's SME footprint across banks, Payfacs, fintechs, marketplaces, telcos, ISV providers, trade platforms, logistics networks, and other embedded finance ecosystems in the UAE.
The role requires strong market engagement and representation of Mastercard across industry forums, client discussions, and ecosystem partnerships, strengthening Mastercard's leadership in SME payments and embedded finance.
Working closely with Account Management, Business Development, SME Product teams, and Customer Solutions teams, you will develop business cases, shape go-to-market strategies, and ensure seamless execution from deal stage through activation and scale.
This is a high-impact role requiring strong commercial ownership, execution discipline, and the ability to operate in a fast-moving, high-growth environment.
Key Responsibilities
- Own and execute a revenue-driven SME sales and activation strategy focused on emerging SME payment flows and partner-led distribution models.
- Drive activation, card issuance, usage growth, and revenue realization across SME programs in the UAE.
- Identify, prioritize, and convert high-potential opportunities across banks, fintechs, marketplaces, telcos, trade, logistics, and embedded ecosystem partners.
- Expand SME distribution through strategic partnerships, channel partners, and embedded payment flows.
- Build and manage a structured, data-driven activation pipeline focused on commercial impact and strategic relevance.
- Translate unmet SME needs into scalable, activation-ready commercial solutions.
- Collaborate with Account Management, Business Development, and Product teams to develop business cases, go-to-market strategies, and solution design.
- Ensure successful execution of partnerships from deal stage through activation, onboarding, and scale.
- Monitor industry trends, competitive dynamics, and regulatory developments to identify growth opportunities.
- Represent Mastercard in UAE industry forums, client engagements, and ecosystem partnerships.
- Partner with Customer Solutions Center and Product teams to support solution implementation and post-launch optimization.
- Develop activation playbooks, sales materials, workshops, and structured narratives to support SME commercialization.
- Ensure consistent SME messaging, execution discipline, and performance tracking across all programs.
All About You
- Proven experience in sales, business development, or partnerships with strong delivery of revenue growth and pipeline management.
- Strong track record of achievement in sales roles, including lead generation, deal negotiation, activation, and revenue delivery.
- Experience engaging both commercial and technical stakeholders to drive solution development and adoption.
- Deep understanding of payments, financial services, and digital distribution models, including industry trends and competitive dynamics.
- Strong relationship management, influencing, collaboration, and communication skills across senior stakeholders.
- Ability to operate independently, manage multiple priorities, and deliver in fast-paced, matrixed global environments.
- Self-starter with strong execution discipline and ability to work with minimal guidance.
- Strong analytical thinking with ability to structure business cases, narratives, and executive presentations.
- Ability to work effectively in high-growth, complex, and evolving environments.
- Bachelor's degree or equivalent required.
- Experience in SME banking, SME payments, fintech, or consulting is highly desirable.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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0
Director of Sales & Distribution
Posted 5 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Dubai Parks & Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.
**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.
**Managing Sales Activities**
- Monitors all day to day activities of direct reports.
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.
**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external.
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
**Managing and Conducting Human Resource Activities**
- Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
- Utilizes all available on the job training tools for employees.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Sales & Marketing
**Location** Dubai Parks & Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.
**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.
**Managing Sales Activities**
- Monitors all day to day activities of direct reports.
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.
**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external.
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
**Managing and Conducting Human Resource Activities**
- Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
- Utilizes all available on the job training tools for employees.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
Apply Now
1
Director Sales MENA - Modular Solutions
Posted 15 days ago
Job Viewed
Job Description
UOP, a Honeywell company headquartered in Rosemont, Illinois, is a leading international licensor of processing technology and supplier of engineering services, catalysts and adsorbents, equipment, specialty materials and digital solutions for the global refining, gas processing and petrochemical industries.
Presently, an excellent career opportunity is available for a Director Sales - Modular Solutions role within Honeywell UOP's Middle East organization based in Dubai, UAE. In this position, you will lead the sale of Modular Solutions with Honeywell UOP's existing and new customers across the Middle East, North Africa and Pakistan. You will own all aspects of prospecting, developing, negotiating, and contracting said interactions with UOP's clients. You will provide suitable input for development of Technical Proposals, and will be responsible for developing, in conjunction with the business, suitable commercial strategies and proposals. The Director Sales will develop, manage, and negotiate modular commercial agreements. Also, the Director Sales will manage the relationship with key EPC's in MENA ensuring a smooth coordination of existing opportunities as long as developing new prospects.
**Key Responsibilities**
· Meet and exceed your annual sales quota by identifying new modular project opportunities and develop existing ones in the Middle East, North Africa and Pakistan
· Develop and manage a pipeline of modular projects of refining and petrochemical technologies in said territory
· Bridge the benefits of UOP Modular Solutions to a specific customer application, highlighting the value and uniqueness of said solutions
· Deliver previously agreed financial targets and margins
· Ensure UOP's customers in the region will have the best possible experience throughout the project sales process
· Work cohesively with UOP's internal organization through the complete sales cycle
**YOU MUST HAVE**
· Bachelor's degree in Engineering (preferably Mechanical or Chemical) or correlated areas
· Excellent written and oral communication skills in English. Arabic is a plus.
· 10+ years' experience in project execution for the oil & gas industry.
· Understanding of the cultural background and business atmosphere in the Middle East
· Flexibility and adaptability to navigate in a highly matrixed environment
· Ability to travel up to 30% of your time
**_We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._**
**_We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation._**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Presently, an excellent career opportunity is available for a Director Sales - Modular Solutions role within Honeywell UOP's Middle East organization based in Dubai, UAE. In this position, you will lead the sale of Modular Solutions with Honeywell UOP's existing and new customers across the Middle East, North Africa and Pakistan. You will own all aspects of prospecting, developing, negotiating, and contracting said interactions with UOP's clients. You will provide suitable input for development of Technical Proposals, and will be responsible for developing, in conjunction with the business, suitable commercial strategies and proposals. The Director Sales will develop, manage, and negotiate modular commercial agreements. Also, the Director Sales will manage the relationship with key EPC's in MENA ensuring a smooth coordination of existing opportunities as long as developing new prospects.
**Key Responsibilities**
· Meet and exceed your annual sales quota by identifying new modular project opportunities and develop existing ones in the Middle East, North Africa and Pakistan
· Develop and manage a pipeline of modular projects of refining and petrochemical technologies in said territory
· Bridge the benefits of UOP Modular Solutions to a specific customer application, highlighting the value and uniqueness of said solutions
· Deliver previously agreed financial targets and margins
· Ensure UOP's customers in the region will have the best possible experience throughout the project sales process
· Work cohesively with UOP's internal organization through the complete sales cycle
**YOU MUST HAVE**
· Bachelor's degree in Engineering (preferably Mechanical or Chemical) or correlated areas
· Excellent written and oral communication skills in English. Arabic is a plus.
· 10+ years' experience in project execution for the oil & gas industry.
· Understanding of the cultural background and business atmosphere in the Middle East
· Flexibility and adaptability to navigate in a highly matrixed environment
· Ability to travel up to 30% of your time
**_We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._**
**_We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation._**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Is this job a match or a miss?
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2
Senior Director Hilton Worldwide Sales MEA
Posted 2 days ago
Job Viewed
Job Description
**Job Identification:**
**Job Category:** Enterprise Sales
**Job Schedule:** Full time
The Senior Director HWS MEA is responsible for supporting the development and execution of the sales strategy of the largest and most complex global accounts (in all segments) in the Middle East and Africa in order to generate demand, increase market share, strengthen relationships and drive loyalty from this global account portfolio. The position is also responsible for developing and managing stakeholder relationships, both internal and external, in not only driving incremental revenue to all hotels globally by engaging with all hotels, regardless of ownership type, on how best to communicate, leverage and drive the best possible results through the HWS engines, resources, accounts, market & segment intelligence and interaction. This role is also responsible for managing a team of HWS Hub leaders, ensuring they are equipped to drive the talent agenda through recruitment, selection, coaching, mentoring and performance management of their teams.
+ This role is accountable for the performance of the HWS sales team in the Middle East and Africa, which generates a targeted amount of sales-influenced revenue from the managed key global accounts whilst being responsible for the management of a budget. This leadership role also has responsibility for monthly forecasting and reporting by Hub, and managing expenses within the predetermined budgeted numbers in their area of responsibility,
+ The role holder must possess extremely strong communication skills, be an articulate presenter in both small and larger groups (meetings and on stage) and be current in industry trends both within the hotel segment and within the various business segments that he/she is held responsible for.
+ The position responsibilities include the management and participation in key travel industry trade shows (ATM, IMEX, etc.), as well as organising regular customer forums and participation in industry trade, representing Hilton in developing trusting and respectful business partnerships with ownership groups and individuals.
+ The Senior Director HWS in the Middle East and Africa is also responsible for driving customer engagement and ensuring these relationships are the most commercially viable for the Company.
To fulfil this role successfully, you must possess the following minimum qualifications and experience:
+ Excellent communication skills; presentations, written and public speaking.
+ Ability to direct collaboration among cross-functional teams including external resources.
+ Solid people leadership and retention of talent with the ability to bring a team together on a journey, instilling the Hilton culture and values.
+ Solid above-property sales experience required
+ Ability to analyse departmental financial data in order to make strategic and tactical decisions.
+ Leads by example to resolve conflicts, introduce change and ensure collaboration amongst others.
+ Demonstrates the highest standards of ethical behaviour and absolute discretion with sensitive information.
+ Ability to take initiative to identify, prioritise and implement actions required to achieve functional goals.
+ Strong problem-solving skills, including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem-solving skills in others.
+ Ability to provide development and mentoring to others.
+ Budget and management skills.
+ Ability to work independently and manage the work of others.
+ Ability to deliver performance feedback to subordinates to improve overall performance.
+ Proven understanding of customer business, segments and industries, including business plans, competitive environment and distribution channels and product financials.
+ Extensive understanding of local market and industry in order to make recommendations on how to achieve targets.
+ University degree at bachelor level or equivalent or experience in lieu thereof.
+ Significant work experience in roles including people management experience.
+ Experience working in multi-cultural or international settings.
+ Fluency in spoken and written English.
**How We'll Help You Thrive**
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
_*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan._
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.
**Job Category:** Enterprise Sales
**Job Schedule:** Full time
The Senior Director HWS MEA is responsible for supporting the development and execution of the sales strategy of the largest and most complex global accounts (in all segments) in the Middle East and Africa in order to generate demand, increase market share, strengthen relationships and drive loyalty from this global account portfolio. The position is also responsible for developing and managing stakeholder relationships, both internal and external, in not only driving incremental revenue to all hotels globally by engaging with all hotels, regardless of ownership type, on how best to communicate, leverage and drive the best possible results through the HWS engines, resources, accounts, market & segment intelligence and interaction. This role is also responsible for managing a team of HWS Hub leaders, ensuring they are equipped to drive the talent agenda through recruitment, selection, coaching, mentoring and performance management of their teams.
+ This role is accountable for the performance of the HWS sales team in the Middle East and Africa, which generates a targeted amount of sales-influenced revenue from the managed key global accounts whilst being responsible for the management of a budget. This leadership role also has responsibility for monthly forecasting and reporting by Hub, and managing expenses within the predetermined budgeted numbers in their area of responsibility,
+ The role holder must possess extremely strong communication skills, be an articulate presenter in both small and larger groups (meetings and on stage) and be current in industry trends both within the hotel segment and within the various business segments that he/she is held responsible for.
+ The position responsibilities include the management and participation in key travel industry trade shows (ATM, IMEX, etc.), as well as organising regular customer forums and participation in industry trade, representing Hilton in developing trusting and respectful business partnerships with ownership groups and individuals.
+ The Senior Director HWS in the Middle East and Africa is also responsible for driving customer engagement and ensuring these relationships are the most commercially viable for the Company.
To fulfil this role successfully, you must possess the following minimum qualifications and experience:
+ Excellent communication skills; presentations, written and public speaking.
+ Ability to direct collaboration among cross-functional teams including external resources.
+ Solid people leadership and retention of talent with the ability to bring a team together on a journey, instilling the Hilton culture and values.
+ Solid above-property sales experience required
+ Ability to analyse departmental financial data in order to make strategic and tactical decisions.
+ Leads by example to resolve conflicts, introduce change and ensure collaboration amongst others.
+ Demonstrates the highest standards of ethical behaviour and absolute discretion with sensitive information.
+ Ability to take initiative to identify, prioritise and implement actions required to achieve functional goals.
+ Strong problem-solving skills, including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem-solving skills in others.
+ Ability to provide development and mentoring to others.
+ Budget and management skills.
+ Ability to work independently and manage the work of others.
+ Ability to deliver performance feedback to subordinates to improve overall performance.
+ Proven understanding of customer business, segments and industries, including business plans, competitive environment and distribution channels and product financials.
+ Extensive understanding of local market and industry in order to make recommendations on how to achieve targets.
+ University degree at bachelor level or equivalent or experience in lieu thereof.
+ Significant work experience in roles including people management experience.
+ Experience working in multi-cultural or international settings.
+ Fluency in spoken and written English.
**How We'll Help You Thrive**
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
_*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan._
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.
Is this job a match or a miss?
Apply Now
3
Director of Outside Catering Sales
Posted 6 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**START YOUR JOURNEY WITH US**
JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.
**LOVE WHAT YOU DO EVEN MORE**
At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.
Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:
+ An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.
+ Learning opportunities with some of the best professionals the region has to offer.
+ We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.
+ A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:
+ World class training and development, including leadership development.
+ Recognition programs.
+ Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!
+ Discounted food & drink in all our restaurants and bars.
+ Discounts for your friends and family.
+ Unlimited career opportunities (Internationally and locally)
+ Medical and Life insurance
+ Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.
**OUR EXPECTATIONS FROM THE ROLE:**
Job Summary:
The Director of Outside Catering Sales serves as the strategic leader responsible for driving revenue growth, market expansion, and overall business performance for the Outside Catering division at JW Marriott Marquis Dubai. This role is accountable for developing and executing a comprehensive sales strategy that positions the hotel as a market leader in the outside catering sector while ensuring alignment with Marriott International's brand standards, service culture, and commercial objectives.
The Director leads all proactive sales efforts, focusing on business development, client acquisition, key account management, and revenue optimization across all catering segments. Through strategic selling, relationship management, market intelligence, and effective forecasting, the role ensures the achievement of annual revenue goals while maximizing profitability and market share.
A critical component of this position is the strong partnership and dotted-line relationship with the hotel's operational leadership teams, including Culinary, Event Planning, Banquet Operations, Stewarding, and other event support functions. While the Director maintains full ownership of sales performance and customer acquisition, the success of the Outside Catering business is highly dependent on seamless collaboration with operations to ensure the successful planning, execution, and delivery of events.
The Director acts as the commercial voice of the customer while working closely with operational stakeholders to evaluate event feasibility, resource allocation, service delivery standards, and overall client satisfaction. This partnership ensures that all business opportunities sold can be executed efficiently, profitably, and in accordance with JW Marriott Marquis Dubai's luxury service standards.
This role provides overall leadership, coaching, and direction for the Outside Catering Sales team, fostering a high-performing culture focused on accountability, customer engagement, and revenue generation. The Director is responsible for developing sales talent, establishing clear performance objectives, driving productivity, and creating succession plans to support long-term business success.
In addition, the Director is responsible for:
+ Developing and executing the strategic business plan for Outside Catering.
+ Identifying new market opportunities and emerging revenue streams.
+ Driving proactive sales activities to grow market share and brand presence.
+ Building and maintaining relationships with key corporate, government, social, and event industry clients.
+ Leading pricing, negotiations, and commercial decision-making to maximize revenue and profitability.
+ Delivering accurate business forecasts, pipeline management, and performance reporting.
+ Collaborating closely with Operations leadership to ensure successful event execution and exceptional guest experiences.
+ Monitoring market trends, competitive activity, and customer insights to inform business strategies.
+ Ensuring all sales practices and customer interactions align with Marriott brand standards and service excellence expectations.
As the strategic business leader of the department, the Director shares accountability with Operations for the successful delivery of outside catering events and is expected to maintain a highly visible presence throughout the customer journey - from initial sales engagement through event execution and post-event relationship management. Ultimately, the Director of Outside Catering Sales is responsible for creating a commercially driven, operationally aligned, and guest-focused catering business that delivers sustainable revenue growth, exceptional
SCOPE / BUSINESS CONTEXT
+ A Full-Time position based at JW Marriott Marquis Dubai.
+ Number of Direct Reports - 3
+ Titles of Direct Reports - Sales Manager, Assistant Sales Manager & Sales Executive - Outside Catering Sales
**CANDIDATE PROFILE**
**Experience:**
+ More than 5 years of Outside Catering Sales, Events Operations or Planning Experience
+ More than 5 years of Experience Managing Others
+ Marriott sales experience is desirable but not essential.
+ Experience of selling in outside catering sales is essential.
+ Fluent Arabic both oral and written is desirable but not essential.
+ Handling outside catering operation is desirable but not essential.
**Skills and Knowledge**
+ Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
+ Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
+ Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
+ Operating Procedures - Knowledge of Standard and Local Operating Procedures (SOPs and LSOPs) that apply to job.
+ Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
+ Economics and Accounting - Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
+ Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
+ Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
+ Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.
+ Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.
+ Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of Marriott's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.
+ Mathematics - Using mathematics to solve problems.
+ Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems.
**CORE WORK ACTIVITIES**
**Strategic Planning and Execution:**
Develop and execute a comprehensive strategy for outside catering operations, aligned with the business objectives of the organization.
Lead the implementation of strategic initiatives to ensure efficient and successful event management for outside catering services.
**Communication and Goal Alignment:**
Facilitate regular communication among all stakeholders involved in outside catering operations, including catering teams, vendors, and clients.
Ensure clear and consistent messaging of departmental goals to drive desired outcomes and exceed client expectations.
**Performance Management and Focus:**
Identify key performance drivers for outside catering success and maintain a strong focus on achieving operational excellence.
Integrate departmental goals into operational plans, aligning efforts with broader business strategies and objectives.
**Market Analysis and Innovation:**
Conduct market research and analysis to stay informed about industry trends, competitor offerings, and customer preferences in outside catering services.
Propose innovative ideas and solutions to enhance the quality and competitiveness of catering services, ensuring alignment with organizational goals.
**Risk Management and Revenue Generation:**
Collaborate with the catering team to anticipate and address potential risks and challenges associated with catering events.
Encourage proactive risk-taking to identify opportunities for revenue growth and enhance the overall guest experience.
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Sales & Marketing
**Location** Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**START YOUR JOURNEY WITH US**
JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.
**LOVE WHAT YOU DO EVEN MORE**
At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.
Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:
+ An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.
+ Learning opportunities with some of the best professionals the region has to offer.
+ We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.
+ A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:
+ World class training and development, including leadership development.
+ Recognition programs.
+ Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!
+ Discounted food & drink in all our restaurants and bars.
+ Discounts for your friends and family.
+ Unlimited career opportunities (Internationally and locally)
+ Medical and Life insurance
+ Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.
**OUR EXPECTATIONS FROM THE ROLE:**
Job Summary:
The Director of Outside Catering Sales serves as the strategic leader responsible for driving revenue growth, market expansion, and overall business performance for the Outside Catering division at JW Marriott Marquis Dubai. This role is accountable for developing and executing a comprehensive sales strategy that positions the hotel as a market leader in the outside catering sector while ensuring alignment with Marriott International's brand standards, service culture, and commercial objectives.
The Director leads all proactive sales efforts, focusing on business development, client acquisition, key account management, and revenue optimization across all catering segments. Through strategic selling, relationship management, market intelligence, and effective forecasting, the role ensures the achievement of annual revenue goals while maximizing profitability and market share.
A critical component of this position is the strong partnership and dotted-line relationship with the hotel's operational leadership teams, including Culinary, Event Planning, Banquet Operations, Stewarding, and other event support functions. While the Director maintains full ownership of sales performance and customer acquisition, the success of the Outside Catering business is highly dependent on seamless collaboration with operations to ensure the successful planning, execution, and delivery of events.
The Director acts as the commercial voice of the customer while working closely with operational stakeholders to evaluate event feasibility, resource allocation, service delivery standards, and overall client satisfaction. This partnership ensures that all business opportunities sold can be executed efficiently, profitably, and in accordance with JW Marriott Marquis Dubai's luxury service standards.
This role provides overall leadership, coaching, and direction for the Outside Catering Sales team, fostering a high-performing culture focused on accountability, customer engagement, and revenue generation. The Director is responsible for developing sales talent, establishing clear performance objectives, driving productivity, and creating succession plans to support long-term business success.
In addition, the Director is responsible for:
+ Developing and executing the strategic business plan for Outside Catering.
+ Identifying new market opportunities and emerging revenue streams.
+ Driving proactive sales activities to grow market share and brand presence.
+ Building and maintaining relationships with key corporate, government, social, and event industry clients.
+ Leading pricing, negotiations, and commercial decision-making to maximize revenue and profitability.
+ Delivering accurate business forecasts, pipeline management, and performance reporting.
+ Collaborating closely with Operations leadership to ensure successful event execution and exceptional guest experiences.
+ Monitoring market trends, competitive activity, and customer insights to inform business strategies.
+ Ensuring all sales practices and customer interactions align with Marriott brand standards and service excellence expectations.
As the strategic business leader of the department, the Director shares accountability with Operations for the successful delivery of outside catering events and is expected to maintain a highly visible presence throughout the customer journey - from initial sales engagement through event execution and post-event relationship management. Ultimately, the Director of Outside Catering Sales is responsible for creating a commercially driven, operationally aligned, and guest-focused catering business that delivers sustainable revenue growth, exceptional
SCOPE / BUSINESS CONTEXT
+ A Full-Time position based at JW Marriott Marquis Dubai.
+ Number of Direct Reports - 3
+ Titles of Direct Reports - Sales Manager, Assistant Sales Manager & Sales Executive - Outside Catering Sales
**CANDIDATE PROFILE**
**Experience:**
+ More than 5 years of Outside Catering Sales, Events Operations or Planning Experience
+ More than 5 years of Experience Managing Others
+ Marriott sales experience is desirable but not essential.
+ Experience of selling in outside catering sales is essential.
+ Fluent Arabic both oral and written is desirable but not essential.
+ Handling outside catering operation is desirable but not essential.
**Skills and Knowledge**
+ Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
+ Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
+ Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
+ Operating Procedures - Knowledge of Standard and Local Operating Procedures (SOPs and LSOPs) that apply to job.
+ Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
+ Economics and Accounting - Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
+ Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
+ Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
+ Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.
+ Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.
+ Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of Marriott's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.
+ Mathematics - Using mathematics to solve problems.
+ Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems.
**CORE WORK ACTIVITIES**
**Strategic Planning and Execution:**
Develop and execute a comprehensive strategy for outside catering operations, aligned with the business objectives of the organization.
Lead the implementation of strategic initiatives to ensure efficient and successful event management for outside catering services.
**Communication and Goal Alignment:**
Facilitate regular communication among all stakeholders involved in outside catering operations, including catering teams, vendors, and clients.
Ensure clear and consistent messaging of departmental goals to drive desired outcomes and exceed client expectations.
**Performance Management and Focus:**
Identify key performance drivers for outside catering success and maintain a strong focus on achieving operational excellence.
Integrate departmental goals into operational plans, aligning efforts with broader business strategies and objectives.
**Market Analysis and Innovation:**
Conduct market research and analysis to stay informed about industry trends, competitor offerings, and customer preferences in outside catering services.
Propose innovative ideas and solutions to enhance the quality and competitiveness of catering services, ensuring alignment with organizational goals.
**Risk Management and Revenue Generation:**
Collaborate with the catering team to anticipate and address potential risks and challenges associated with catering events.
Encourage proactive risk-taking to identify opportunities for revenue growth and enhance the overall guest experience.
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
Apply Now
4
Cluster Director of Sales - Hilton Abu Dhabi Yas Island
Posted 15 days ago
Job Viewed
Job Description
**Job Identification:**
**Job Category:** Sales and Marketing
**Job Schedule:** Full time
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a **Cluster Director of Sales** , you're not just driving revenue growth across all hotel segments - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
+ **Shape and execute sales strategy:** Develop and implement revenue-driving sales strategies across group, business transient, leisure transient, and catering segments, aligned with the hotel's commercial goals and strategic plan
+ **Drive revenue performance and profitability:** Contribute to achieving revenue targets and profitability goals by optimizing pricing, improving business mix, and guiding forecasting accuracy
+ **Lead business reviews and planning:** Facilitate regular strategy and performance meetings while contributing to long-range commercial planning through analysis of performance trends, market shifts, and revenue opportunities
+ **Ensure commercial alignment:** Collaborate with revenue and marketing leaders to align sales tactics with pricing, distribution, and promotional strategies, and to support forecasting and rate strategies
+ **Foster stakeholder relationships:** Engage with Hilton Worldwide Sales, Convention and Visitors Bureaus (CVBs), third-party travel partners, and key clients to drive demand, improve conversion, and support high-impact site visits and pre-convention meetings
+ **Develop data-informed strategies:** Track market and competitor activity to inform strategy and help maintain competitive positioning in group and transient segments
+ **Cultivate a high-performing team:** Recruit new talent while driving team growth and engagement through performance management, professional development, and recognition programs
**What It Takes to Make the Stay**
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
**How We'll Help You Thrive**
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
_*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan._
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.
**Job Category:** Sales and Marketing
**Job Schedule:** Full time
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a **Cluster Director of Sales** , you're not just driving revenue growth across all hotel segments - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
+ **Shape and execute sales strategy:** Develop and implement revenue-driving sales strategies across group, business transient, leisure transient, and catering segments, aligned with the hotel's commercial goals and strategic plan
+ **Drive revenue performance and profitability:** Contribute to achieving revenue targets and profitability goals by optimizing pricing, improving business mix, and guiding forecasting accuracy
+ **Lead business reviews and planning:** Facilitate regular strategy and performance meetings while contributing to long-range commercial planning through analysis of performance trends, market shifts, and revenue opportunities
+ **Ensure commercial alignment:** Collaborate with revenue and marketing leaders to align sales tactics with pricing, distribution, and promotional strategies, and to support forecasting and rate strategies
+ **Foster stakeholder relationships:** Engage with Hilton Worldwide Sales, Convention and Visitors Bureaus (CVBs), third-party travel partners, and key clients to drive demand, improve conversion, and support high-impact site visits and pre-convention meetings
+ **Develop data-informed strategies:** Track market and competitor activity to inform strategy and help maintain competitive positioning in group and transient segments
+ **Cultivate a high-performing team:** Recruit new talent while driving team growth and engagement through performance management, professional development, and recognition programs
**What It Takes to Make the Stay**
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
**How We'll Help You Thrive**
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
_*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan._
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.
Is this job a match or a miss?
Apply Now
5
Cluster Director of Marketing - Brand Strategy, Commercial Marketing & Integrated Communications ...
Posted 8 days ago
Job Viewed
Job Description
At **InterContinental Residences Dubai Business Bay & Kimpton Sevn Dubai** , we are seeking a **Cluster Director of Marketing** to lead brand strategy, commercial marketing, digital performance, public relations, and integrated communications across two distinctive luxury and lifestyle brands.
This role is designed for a commercially driven, creative, and strategic marketing leader who thrives at the intersection of brand positioning, guest engagement, digital innovation, partnerships, and revenue generation-developing integrated marketing strategies that strengthen brand awareness, inspire guest loyalty, and maximize commercial performance across both properties.
**One Cluster. Two Distinctive Brands. One Integrated Marketing Vision.**
This is more than a traditional hotel marketing role.
The cluster brings together the refined residential luxury of **InterContinental Residences Dubai Business Bay** and the expressive, lifestyle-driven energy of **Kimpton Sevn Dubai** . Each property offers a unique value proposition, requiring tailored marketing strategies while maintaining one unified commercial vision.
You will define and execute the cluster marketing strategy across both properties, ensuring every campaign, digital initiative, partnership, media engagement, and brand activation contributes to increased visibility, stronger market positioning, and sustainable business growth.
**Why This Role Matters**
Marketing shapes how guests discover, experience, and remember our brands.
As **Cluster Director of Marketing** , you will play a critical role in strengthening brand awareness, driving commercial performance, enhancing digital presence, and positioning both properties among Dubai's most sought-after luxury and lifestyle destinations.
You will connect with guests through compelling storytelling, strategic partnerships, innovative campaigns, and data-driven marketing initiatives that generate awareness, engagement, and measurable business results.
This is a unique opportunity to shape the marketing direction for two exceptional hospitality brands while supporting the successful pre-opening and launch of **Kimpton Sevn Dubai** .
**Be the Brand Architect Behind Two Distinctive Hotels**
You will lead marketing initiatives across both properties while working closely with the **Cluster Commercial Director** , Sales, Revenue Management, Public Relations, Digital Marketing, Operations, and Corporate Marketing teams.
From integrated campaigns and digital strategy to partnerships, brand storytelling, content creation, and pre-opening marketing, you will ensure both hotels are positioned strategically to maximize visibility, guest engagement, and commercial success.
**What We'll Support You to Do**
- **Drive Brand Growth:** Develop and execute integrated marketing strategies that strengthen brand positioning across both properties
- **Lead Commercial Marketing:** Deliver innovative campaigns that increase awareness, direct business, guest engagement, and revenue
- **Elevate Market Presence:** Position both hotels as leading luxury and lifestyle destinations through compelling storytelling, partnerships, and digital excellence
**The Gig**
Reporting to the **Cluster Commercial Director** , the **Cluster Director of Marketing** will be responsible for leading all marketing activities across **InterContinental Residences Dubai Business Bay** and **Kimpton Sevn Dubai** .
- **The Opportunity:** Lead integrated marketing across two distinctive luxury and lifestyle hospitality brands
- **The Strategy:** Build brand awareness, strengthen market positioning, and deliver commercial marketing initiatives that support revenue growth
- **The Impact:** Create memorable brand experiences that drive guest engagement, increase direct business, and establish both properties as market leaders
You will be accountable for brand management, integrated marketing campaigns, digital marketing, public relations, social media, partnerships, content strategy, marketing budgets, and ensuring all marketing initiatives align with the cluster's commercial objectives.
**Stay Human**
At **InterContinental and Kimpton** , hospitality is about creating meaningful emotional connections.
This role goes beyond marketing hotels-it is about bringing each brand to life, telling authentic stories, creating memorable experiences, and inspiring guests long before they arrive.
**Your Day-to-Day**
No two days are the same; your responsibilities will span a range of commercial, strategic, and creative activities, including but not limited to:
**Marketing Strategy & Brand Leadership**
- Develop and execute cluster marketing strategies aligned with commercial objectives
- Establish annual marketing plans, campaign calendars, and budgets
- Strengthen brand positioning across all customer touchpoints
- Ensure consistency with IHG brand standards and marketing guidelines
- Identify new market opportunities that support business growth
**Integrated Marketing & Campaign Management**
- Lead integrated marketing campaigns across digital, print, partnerships, and experiential channels
- Develop seasonal campaigns, promotional initiatives, and guest engagement strategies
- Ensure marketing activities support hotel revenue priorities and commercial goals
- Measure campaign effectiveness and optimize performance using data-driven insights
**Digital Marketing & Online Performance**
- Oversee websites, SEO, SEM, CRM, email marketing, and paid digital campaigns
- Drive direct booking initiatives through digital marketing strategies
- Monitor online performance and campaign analytics
- Enhance brand visibility across all digital platforms
**Public Relations & Communications**
- Develop PR strategies that strengthen brand awareness and reputation
- Build relationships with media, influencers, tourism partners, and industry stakeholders
- Coordinate press releases, media visits, interviews, and hotel events
- Support crisis communications where required
**Social Media & Content Development**
- Lead social media strategy across both brands
- Oversee photography, videography, editorial content, and storytelling initiatives
- Ensure content reflects the unique personality of each property
- Manage influencer collaborations and strategic content partnerships
**Partnerships & Brand Activations**
- Develop partnerships with luxury brands, tourism organizations, and local businesses
- Lead marketing activations, sponsorships, and experiential events
- Identify collaborative opportunities that enhance brand visibility and guest engagement
- Represent both hotels at industry events and networking functions
**Commercial Collaboration**
- Partner closely with Sales and Revenue Management teams
- Align marketing campaigns with revenue strategies and business priorities
- Support promotional offers, segmentation strategies, and distribution initiatives
- Track ROI and marketing performance against KPIs
**Pre-Opening Marketing Leadership (Kimpton Sevn Dubai)**
- Lead the pre-opening marketing strategy and launch campaign
- Build market awareness through strategic communications and partnerships
- Support media events, launch activations, and opening initiatives
- Position Kimpton Sevn Dubai as one of Dubai's leading lifestyle hospitality destinations
**Support to Cluster Commercial Director**
- Provide marketing insights, consumer trends, and competitive intelligence
- Support commercial planning and business strategy
- Recommend innovative initiatives that strengthen commercial performance
- Ensure marketing activities align with cluster revenue objectives
**What Success Looks Like**
- Strong brand awareness across both properties
- Increased direct bookings and commercial contribution
- Successful market positioning and launch of Kimpton Sevn Dubai
- High-performing digital marketing and social media presence
- Strong media coverage and strategic partnerships
- Marketing campaigns delivering measurable commercial results
**Who This Role Is Perfect For**
- A commercially driven hospitality marketing professional
- Experienced in luxury, lifestyle, or upscale hotel environments
- Strong in branding, digital marketing, public relations, and integrated communications
- Creative with excellent commercial awareness
- Passionate about storytelling, innovation, and guest engagement
- Energized by multi-property leadership and pre-opening opportunities
**What We Need From You**
Ideally, you bring some (or all) of the following qualifications and experience:
**Education**
- Bachelor's degree in Marketing, Hospitality Management, Business Administration, Communications, or related field preferred
**Experience**
- 7-10 years of progressive marketing leadership experience within luxury or upscale hotels
- Proven track record in brand strategy, commercial marketing, and integrated campaigns
- Strong experience in digital marketing, public relations, social media, and content development
- Experience working with international hospitality brands
- Dubai/GCC hospitality market experience preferred
- Pre-opening experience highly desirable
**Personal Attributes**
- Strong commercial mindset with creative thinking
- Excellent communication, presentation, and stakeholder management skills
- Strategic leader with exceptional planning abilities
- Innovative, collaborative, and results-oriented
- Passionate about luxury hospitality and brand excellence
- Adaptable, proactive, and comfortable working in a fast-paced environment
**What You Can Expect from Us**
At InterContinental Residences Dubai Business Bay & Kimpton Sevn Dubai, part of IHG Hotels & Resorts, we believe our success begins with our people.
We invest in you through competitive compensation, global travel privileges, and meaningful career growth opportunities within one of the world's most respected hospitality groups.
We are proud to be an equal opportunity employer. We are committed to providing fair and inclusive employment opportunities to all colleagues and applicants, regardless of race, colour, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, marital or family status, veteran status, or any other protected characteristic under applicable law.
Through our myWellbeing framework, we actively support the physical, mental, and emotional wellbeing of our teams-because when our people are supported and thriving, they create exceptional experiences for our guests and each other.
**A Culture of Connection, Craft & Care**
At InterContinental Residences Dubai Business Bay & Kimpton Sevn Dubai, we are united by a culture built on connection, craft, and care.
Connection is at the heart of how we work-how we collaborate as colleagues, engage with our guests, and build relationships that last beyond a single stay.
Craft defines our approach to hospitality. We take pride in the details, the discipline, and the consistency that transform service into memorable experiences.
Care is what brings it all to life. We care deeply for our guests, for one another, and for the communities we are part of. It is reflected in every interaction, every gesture, and every decision we make.
Together, these values create a workplace where people feel supported, empowered, and inspired to deliver hospitality at its very best.
**Ready to Shape the Guest Experience?**
If you don't meet every requirement but believe you bring the right energy, leadership, and passion for people-we'd still love to hear from you.
Join us and be part of shaping two distinctive hospitality experiences in Dubai-where your ideas, personality, and expertise will help define how guests connect, unwind, and remember us.
Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This role is designed for a commercially driven, creative, and strategic marketing leader who thrives at the intersection of brand positioning, guest engagement, digital innovation, partnerships, and revenue generation-developing integrated marketing strategies that strengthen brand awareness, inspire guest loyalty, and maximize commercial performance across both properties.
**One Cluster. Two Distinctive Brands. One Integrated Marketing Vision.**
This is more than a traditional hotel marketing role.
The cluster brings together the refined residential luxury of **InterContinental Residences Dubai Business Bay** and the expressive, lifestyle-driven energy of **Kimpton Sevn Dubai** . Each property offers a unique value proposition, requiring tailored marketing strategies while maintaining one unified commercial vision.
You will define and execute the cluster marketing strategy across both properties, ensuring every campaign, digital initiative, partnership, media engagement, and brand activation contributes to increased visibility, stronger market positioning, and sustainable business growth.
**Why This Role Matters**
Marketing shapes how guests discover, experience, and remember our brands.
As **Cluster Director of Marketing** , you will play a critical role in strengthening brand awareness, driving commercial performance, enhancing digital presence, and positioning both properties among Dubai's most sought-after luxury and lifestyle destinations.
You will connect with guests through compelling storytelling, strategic partnerships, innovative campaigns, and data-driven marketing initiatives that generate awareness, engagement, and measurable business results.
This is a unique opportunity to shape the marketing direction for two exceptional hospitality brands while supporting the successful pre-opening and launch of **Kimpton Sevn Dubai** .
**Be the Brand Architect Behind Two Distinctive Hotels**
You will lead marketing initiatives across both properties while working closely with the **Cluster Commercial Director** , Sales, Revenue Management, Public Relations, Digital Marketing, Operations, and Corporate Marketing teams.
From integrated campaigns and digital strategy to partnerships, brand storytelling, content creation, and pre-opening marketing, you will ensure both hotels are positioned strategically to maximize visibility, guest engagement, and commercial success.
**What We'll Support You to Do**
- **Drive Brand Growth:** Develop and execute integrated marketing strategies that strengthen brand positioning across both properties
- **Lead Commercial Marketing:** Deliver innovative campaigns that increase awareness, direct business, guest engagement, and revenue
- **Elevate Market Presence:** Position both hotels as leading luxury and lifestyle destinations through compelling storytelling, partnerships, and digital excellence
**The Gig**
Reporting to the **Cluster Commercial Director** , the **Cluster Director of Marketing** will be responsible for leading all marketing activities across **InterContinental Residences Dubai Business Bay** and **Kimpton Sevn Dubai** .
- **The Opportunity:** Lead integrated marketing across two distinctive luxury and lifestyle hospitality brands
- **The Strategy:** Build brand awareness, strengthen market positioning, and deliver commercial marketing initiatives that support revenue growth
- **The Impact:** Create memorable brand experiences that drive guest engagement, increase direct business, and establish both properties as market leaders
You will be accountable for brand management, integrated marketing campaigns, digital marketing, public relations, social media, partnerships, content strategy, marketing budgets, and ensuring all marketing initiatives align with the cluster's commercial objectives.
**Stay Human**
At **InterContinental and Kimpton** , hospitality is about creating meaningful emotional connections.
This role goes beyond marketing hotels-it is about bringing each brand to life, telling authentic stories, creating memorable experiences, and inspiring guests long before they arrive.
**Your Day-to-Day**
No two days are the same; your responsibilities will span a range of commercial, strategic, and creative activities, including but not limited to:
**Marketing Strategy & Brand Leadership**
- Develop and execute cluster marketing strategies aligned with commercial objectives
- Establish annual marketing plans, campaign calendars, and budgets
- Strengthen brand positioning across all customer touchpoints
- Ensure consistency with IHG brand standards and marketing guidelines
- Identify new market opportunities that support business growth
**Integrated Marketing & Campaign Management**
- Lead integrated marketing campaigns across digital, print, partnerships, and experiential channels
- Develop seasonal campaigns, promotional initiatives, and guest engagement strategies
- Ensure marketing activities support hotel revenue priorities and commercial goals
- Measure campaign effectiveness and optimize performance using data-driven insights
**Digital Marketing & Online Performance**
- Oversee websites, SEO, SEM, CRM, email marketing, and paid digital campaigns
- Drive direct booking initiatives through digital marketing strategies
- Monitor online performance and campaign analytics
- Enhance brand visibility across all digital platforms
**Public Relations & Communications**
- Develop PR strategies that strengthen brand awareness and reputation
- Build relationships with media, influencers, tourism partners, and industry stakeholders
- Coordinate press releases, media visits, interviews, and hotel events
- Support crisis communications where required
**Social Media & Content Development**
- Lead social media strategy across both brands
- Oversee photography, videography, editorial content, and storytelling initiatives
- Ensure content reflects the unique personality of each property
- Manage influencer collaborations and strategic content partnerships
**Partnerships & Brand Activations**
- Develop partnerships with luxury brands, tourism organizations, and local businesses
- Lead marketing activations, sponsorships, and experiential events
- Identify collaborative opportunities that enhance brand visibility and guest engagement
- Represent both hotels at industry events and networking functions
**Commercial Collaboration**
- Partner closely with Sales and Revenue Management teams
- Align marketing campaigns with revenue strategies and business priorities
- Support promotional offers, segmentation strategies, and distribution initiatives
- Track ROI and marketing performance against KPIs
**Pre-Opening Marketing Leadership (Kimpton Sevn Dubai)**
- Lead the pre-opening marketing strategy and launch campaign
- Build market awareness through strategic communications and partnerships
- Support media events, launch activations, and opening initiatives
- Position Kimpton Sevn Dubai as one of Dubai's leading lifestyle hospitality destinations
**Support to Cluster Commercial Director**
- Provide marketing insights, consumer trends, and competitive intelligence
- Support commercial planning and business strategy
- Recommend innovative initiatives that strengthen commercial performance
- Ensure marketing activities align with cluster revenue objectives
**What Success Looks Like**
- Strong brand awareness across both properties
- Increased direct bookings and commercial contribution
- Successful market positioning and launch of Kimpton Sevn Dubai
- High-performing digital marketing and social media presence
- Strong media coverage and strategic partnerships
- Marketing campaigns delivering measurable commercial results
**Who This Role Is Perfect For**
- A commercially driven hospitality marketing professional
- Experienced in luxury, lifestyle, or upscale hotel environments
- Strong in branding, digital marketing, public relations, and integrated communications
- Creative with excellent commercial awareness
- Passionate about storytelling, innovation, and guest engagement
- Energized by multi-property leadership and pre-opening opportunities
**What We Need From You**
Ideally, you bring some (or all) of the following qualifications and experience:
**Education**
- Bachelor's degree in Marketing, Hospitality Management, Business Administration, Communications, or related field preferred
**Experience**
- 7-10 years of progressive marketing leadership experience within luxury or upscale hotels
- Proven track record in brand strategy, commercial marketing, and integrated campaigns
- Strong experience in digital marketing, public relations, social media, and content development
- Experience working with international hospitality brands
- Dubai/GCC hospitality market experience preferred
- Pre-opening experience highly desirable
**Personal Attributes**
- Strong commercial mindset with creative thinking
- Excellent communication, presentation, and stakeholder management skills
- Strategic leader with exceptional planning abilities
- Innovative, collaborative, and results-oriented
- Passionate about luxury hospitality and brand excellence
- Adaptable, proactive, and comfortable working in a fast-paced environment
**What You Can Expect from Us**
At InterContinental Residences Dubai Business Bay & Kimpton Sevn Dubai, part of IHG Hotels & Resorts, we believe our success begins with our people.
We invest in you through competitive compensation, global travel privileges, and meaningful career growth opportunities within one of the world's most respected hospitality groups.
We are proud to be an equal opportunity employer. We are committed to providing fair and inclusive employment opportunities to all colleagues and applicants, regardless of race, colour, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, marital or family status, veteran status, or any other protected characteristic under applicable law.
Through our myWellbeing framework, we actively support the physical, mental, and emotional wellbeing of our teams-because when our people are supported and thriving, they create exceptional experiences for our guests and each other.
**A Culture of Connection, Craft & Care**
At InterContinental Residences Dubai Business Bay & Kimpton Sevn Dubai, we are united by a culture built on connection, craft, and care.
Connection is at the heart of how we work-how we collaborate as colleagues, engage with our guests, and build relationships that last beyond a single stay.
Craft defines our approach to hospitality. We take pride in the details, the discipline, and the consistency that transform service into memorable experiences.
Care is what brings it all to life. We care deeply for our guests, for one another, and for the communities we are part of. It is reflected in every interaction, every gesture, and every decision we make.
Together, these values create a workplace where people feel supported, empowered, and inspired to deliver hospitality at its very best.
**Ready to Shape the Guest Experience?**
If you don't meet every requirement but believe you bring the right energy, leadership, and passion for people-we'd still love to hear from you.
Join us and be part of shaping two distinctive hospitality experiences in Dubai-where your ideas, personality, and expertise will help define how guests connect, unwind, and remember us.
Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Is this job a match or a miss?
Apply Now
6
Senior Commercial Director KSA
Posted 15 days ago
Job Viewed
Job Description
**Job Identification:**
**Job Category:** Sales and Marketing
**Job Schedule:** Full time
The Senior Commercial Director for KSA, Bahrain, and Kuwait is responsible for shaping and executing a long‑term (3-5 year) commercial strategy with a strong focus on accelerating growth in the Kingdom of Saudi Arabia-one of Hilton's most strategically important markets, expected to exceed 100 hotels within five years.
This role leads the development of the value proposition and investment cases required to unlock this growth, ensuring the right commercial foundations are established across Sales, Marketing, Distribution, and Revenue functions. The appointee will assess organizational design needs, budget requirements, talent capabilities, and performance enablers needed for sustained market leadership.
The Senior Commercial Director is accountable for delivering top‑tier commercial performance across the three markets and driving market share growth. The role includes hiring, developing, and mentoring high‑potential talent, ensuring alignment with Hilton's strategic priorities while fostering a culture that reflects Hilton's values.
A critical success factor is the ability to build strong, influential partnerships with senior commercial leaders, regional and brand teams, GMs, ownership groups, and cross‑functional stakeholders. The role requires exceptional communication, analytical rigor, and strategic thinking to solve complex business challenges and enable sustained success.
**What will I be doing?**
**Business Acumen**
+ Partner with the VP Commercial Services and Commercial Director MEA to develop long‑term regional strategy, business cases, and stakeholder alignment.
+ Serve as the commercial business partner to the VP Operations for KSA, Bahrain, and Kuwait.
+ Lead, coach, and develop the Commercial Director, enabling them to own near‑term tactical execution.
+ Support new hotel openings from a commercial perspective, leveraging Hilton's full commercial engine (RMCC, HWS, shared sales offices, Marketing, F&B, HRCC).
+ Translate organizational goals into clear performance standards for the Commercial Services team.
**Setting Strategy**
+ Develop medium‑ and long‑term commercial strategies to drive sustained, above‑market revenue performance across all three markets.
+ Clearly communicate strategic priorities, progress, and results to internal and external stakeholders.
+ Gain senior‑level alignment and sponsorship for key initiatives required to deliver strategic outcomes.
+ Lead strategic planning within the Commercial Services team to advance enterprise goals and ensure consistent communication.
**Executing for Results**
+ Lead negotiations with third‑party partners and suppliers as required.
+ Collaborate cross‑functionally with Revenue, Sales, F&B, Marketing, eCommerce, and Finance teams, as well as commercial leadership across MEA and EMEA.
+ Ensure all commercial initiatives are effectively planned, resourced, and executed.
+ Drive integrated commercial action across functions to maximize RevPAR and market share.
**Leading Teams**
+ Ensure Commercial Services teams provide strong support to on‑property commercial teams.
+ Build and maintain a high‑performing talent pipeline, developing future leaders and succession plans.
+ Create a culture of performance, accountability, innovation, and continuous improvement.
**Building Relationships and Influencing**
+ Develop strong relationships across senior leadership to enable alignment and collaboration.
+ Strengthen partnerships with MEA and EMEA commercial teams to elevate commercial performance.
+ Maintain effective coordination with global commercial functions, including Database Management, HRCC, Distribution, and Channel Management.
+ Represent the commercial function at property visits, corporate meetings, owner meetings, and business reviews.
**What are we looking for?**
+ Demonstrated experience operating at a regional level with responsibility for a portfolio of no fewer than 20 hotels, including oversight of commercial performance, stakeholder engagement, and strategic execution across multiple countries. Proven track record in high‑growth markets, ideally with exposure to environments experiencing 4x+ growth rates, where rapid scaling, agility, and commercial innovation are essential.
+ Strong relationship building skills
+ Ability to effectively plan and proactively communicate/manage expectations with stakeholders that may include both internal and external partners (project sponsors/ senior leadership team)
+ Experience in working in a matrix organization
+ Experience in Revenue Management, Sales & Marketing
+ Presents clear and logical arguments and decision based on factual data.
+ Quick and accurate when evaluating complex written and numerical information.
+ Develops constructive relationships at all levels within the organization.
+ Demonstrates leadership and effectively motivates teams, helps others when needed.
+ Maintains effectiveness in situations of disappointment or high pressure.
+ Adapts willingly to change.
+ Identifies priorities effectively, balancing importance, urgency and resources.
+ Manages own personal time efficiently within tight schedules.
+ Strategic thinker while translating financial goals into operational plans
+ Previous experience in Change management and organisational design.
+ Storytelling and ability to create, business cases, presentations to gain stakeholder buy-in.
+ Dynamic, innovative, and creative in finding business solutions
+ Works effectively and accurately in a fast-paced environment.
+ Ability to challenge while maintaining strong relationships
+ A high level of emotional intelligence and interpersonal skills with the ability to provide and receive professional, constructive feedback that elevates individual performance and job satisfaction
\#li-sh1
**How We'll Help You Thrive**
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
_*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan._
**Job Category:** Sales and Marketing
**Job Schedule:** Full time
The Senior Commercial Director for KSA, Bahrain, and Kuwait is responsible for shaping and executing a long‑term (3-5 year) commercial strategy with a strong focus on accelerating growth in the Kingdom of Saudi Arabia-one of Hilton's most strategically important markets, expected to exceed 100 hotels within five years.
This role leads the development of the value proposition and investment cases required to unlock this growth, ensuring the right commercial foundations are established across Sales, Marketing, Distribution, and Revenue functions. The appointee will assess organizational design needs, budget requirements, talent capabilities, and performance enablers needed for sustained market leadership.
The Senior Commercial Director is accountable for delivering top‑tier commercial performance across the three markets and driving market share growth. The role includes hiring, developing, and mentoring high‑potential talent, ensuring alignment with Hilton's strategic priorities while fostering a culture that reflects Hilton's values.
A critical success factor is the ability to build strong, influential partnerships with senior commercial leaders, regional and brand teams, GMs, ownership groups, and cross‑functional stakeholders. The role requires exceptional communication, analytical rigor, and strategic thinking to solve complex business challenges and enable sustained success.
**What will I be doing?**
**Business Acumen**
+ Partner with the VP Commercial Services and Commercial Director MEA to develop long‑term regional strategy, business cases, and stakeholder alignment.
+ Serve as the commercial business partner to the VP Operations for KSA, Bahrain, and Kuwait.
+ Lead, coach, and develop the Commercial Director, enabling them to own near‑term tactical execution.
+ Support new hotel openings from a commercial perspective, leveraging Hilton's full commercial engine (RMCC, HWS, shared sales offices, Marketing, F&B, HRCC).
+ Translate organizational goals into clear performance standards for the Commercial Services team.
**Setting Strategy**
+ Develop medium‑ and long‑term commercial strategies to drive sustained, above‑market revenue performance across all three markets.
+ Clearly communicate strategic priorities, progress, and results to internal and external stakeholders.
+ Gain senior‑level alignment and sponsorship for key initiatives required to deliver strategic outcomes.
+ Lead strategic planning within the Commercial Services team to advance enterprise goals and ensure consistent communication.
**Executing for Results**
+ Lead negotiations with third‑party partners and suppliers as required.
+ Collaborate cross‑functionally with Revenue, Sales, F&B, Marketing, eCommerce, and Finance teams, as well as commercial leadership across MEA and EMEA.
+ Ensure all commercial initiatives are effectively planned, resourced, and executed.
+ Drive integrated commercial action across functions to maximize RevPAR and market share.
**Leading Teams**
+ Ensure Commercial Services teams provide strong support to on‑property commercial teams.
+ Build and maintain a high‑performing talent pipeline, developing future leaders and succession plans.
+ Create a culture of performance, accountability, innovation, and continuous improvement.
**Building Relationships and Influencing**
+ Develop strong relationships across senior leadership to enable alignment and collaboration.
+ Strengthen partnerships with MEA and EMEA commercial teams to elevate commercial performance.
+ Maintain effective coordination with global commercial functions, including Database Management, HRCC, Distribution, and Channel Management.
+ Represent the commercial function at property visits, corporate meetings, owner meetings, and business reviews.
**What are we looking for?**
+ Demonstrated experience operating at a regional level with responsibility for a portfolio of no fewer than 20 hotels, including oversight of commercial performance, stakeholder engagement, and strategic execution across multiple countries. Proven track record in high‑growth markets, ideally with exposure to environments experiencing 4x+ growth rates, where rapid scaling, agility, and commercial innovation are essential.
+ Strong relationship building skills
+ Ability to effectively plan and proactively communicate/manage expectations with stakeholders that may include both internal and external partners (project sponsors/ senior leadership team)
+ Experience in working in a matrix organization
+ Experience in Revenue Management, Sales & Marketing
+ Presents clear and logical arguments and decision based on factual data.
+ Quick and accurate when evaluating complex written and numerical information.
+ Develops constructive relationships at all levels within the organization.
+ Demonstrates leadership and effectively motivates teams, helps others when needed.
+ Maintains effectiveness in situations of disappointment or high pressure.
+ Adapts willingly to change.
+ Identifies priorities effectively, balancing importance, urgency and resources.
+ Manages own personal time efficiently within tight schedules.
+ Strategic thinker while translating financial goals into operational plans
+ Previous experience in Change management and organisational design.
+ Storytelling and ability to create, business cases, presentations to gain stakeholder buy-in.
+ Dynamic, innovative, and creative in finding business solutions
+ Works effectively and accurately in a fast-paced environment.
+ Ability to challenge while maintaining strong relationships
+ A high level of emotional intelligence and interpersonal skills with the ability to provide and receive professional, constructive feedback that elevates individual performance and job satisfaction
\#li-sh1
**How We'll Help You Thrive**
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
_*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan._
Is this job a match or a miss?
Apply Now
7
Business Development Director
Posted 5 days ago
Job Viewed
Job Description
Key Responsibilities
Identify, acquire, and manage partnerships with affiliates, IBs, and white-label clients
Develop and execute expansion strategies into new markets (GCC, Asia, Latam, etc.)
Lead negotiations, onboarding, and performance management of key partners
Collaborate with marketing, compliance, and sales teams to ensure seamless partner integration
Monitor competitor activity and market trends to optimise acquisition efforts
Represent the company at industry events, expos, and networking opportunities
Report directly to the Chief of Business Development
What We Offer
Competitive base salary + uncapped performance commissions
Global career progression opportunities
Fast-paced, multicultural work environment
Flexibility and autonomy to lead key initiatives
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8
Enterprise Sales Director EMEA
Posted 15 days ago
Job Viewed
Job Description
**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Enterprise Sales Director EMEA
**What does a successful Enterprise Sales Executive EMEA do?**
A successful Enterprise Sales Executive EMEA at Fiserv acts as a Partner in Possibility for large merchants and digital businesses navigating the fast-moving world of commerce. This role drives growth by helping clients modernize card-not-present payments through strategic, value-based sales conversations. You will build trusted executive relationships, align client needs to CommerceHub capabilities, and advance opportunities that create meaningful business outcomes. Success in this role comes from combining fintech expertise, commercial discipline, and a strong focus on client impact across the EMEA region.
**What you will do:**
+ Drive new enterprise business development for CommerceHub across the EMEA region
+ Prospect, qualify, and advance strategic opportunities with large merchants and digital commerce clients
+ Engage C-level and senior decision-makers including CFOs, CIOs, CTOs, Heads of Payments, and Digital Commerce leaders
+ Lead complex sales cycles from discovery through solution alignment, commercial negotiation, and contract close
+ Build, maintain, and forecast a healthy pipeline of high-value enterprise opportunities
+ Partner with Solution Engineering, Product, Legal, and Customer Success to deliver compelling client solutions
+ Position CommerceHub capabilities across payment orchestration, acquiring, fraud prevention, tokenization, and payment optimization
+ Represent Fiserv with professionalism, market insight, and a strong client-first mindset
**What you will need to have:**
+ Proven enterprise B2B sales success in complex fintech, payments, acquiring, or payment orchestration environments
+ Strong expertise in card-not-present payments, payment gateways, omnichannel commerce, and enterprise payment flows
+ Demonstrated ability to manage long sales cycles and close high-value strategic deals with enterprise clients
+ Experience building relationships with executive stakeholders across large merchant organizations in EMEA
+ Strong consultative selling, commercial negotiation, pipeline management, and forecasting skills
**What would be great to have:**
+ Knowledge of PSD2, SCA, 3DS, fraud prevention, network tokens, and payment routing optimization
+ Experience selling into large digital businesses, enterprise merchants, or multinational commerce organizations
+ Familiarity with competitive and partner ecosystems across leading payment providers and card networks
+ Experience working cross-functionally in matrixed organizations to shape and win complex client opportunities
+ Fluency in one or more European languages in addition to English
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Enterprise Sales Director EMEA
**What does a successful Enterprise Sales Executive EMEA do?**
A successful Enterprise Sales Executive EMEA at Fiserv acts as a Partner in Possibility for large merchants and digital businesses navigating the fast-moving world of commerce. This role drives growth by helping clients modernize card-not-present payments through strategic, value-based sales conversations. You will build trusted executive relationships, align client needs to CommerceHub capabilities, and advance opportunities that create meaningful business outcomes. Success in this role comes from combining fintech expertise, commercial discipline, and a strong focus on client impact across the EMEA region.
**What you will do:**
+ Drive new enterprise business development for CommerceHub across the EMEA region
+ Prospect, qualify, and advance strategic opportunities with large merchants and digital commerce clients
+ Engage C-level and senior decision-makers including CFOs, CIOs, CTOs, Heads of Payments, and Digital Commerce leaders
+ Lead complex sales cycles from discovery through solution alignment, commercial negotiation, and contract close
+ Build, maintain, and forecast a healthy pipeline of high-value enterprise opportunities
+ Partner with Solution Engineering, Product, Legal, and Customer Success to deliver compelling client solutions
+ Position CommerceHub capabilities across payment orchestration, acquiring, fraud prevention, tokenization, and payment optimization
+ Represent Fiserv with professionalism, market insight, and a strong client-first mindset
**What you will need to have:**
+ Proven enterprise B2B sales success in complex fintech, payments, acquiring, or payment orchestration environments
+ Strong expertise in card-not-present payments, payment gateways, omnichannel commerce, and enterprise payment flows
+ Demonstrated ability to manage long sales cycles and close high-value strategic deals with enterprise clients
+ Experience building relationships with executive stakeholders across large merchant organizations in EMEA
+ Strong consultative selling, commercial negotiation, pipeline management, and forecasting skills
**What would be great to have:**
+ Knowledge of PSD2, SCA, 3DS, fraud prevention, network tokens, and payment routing optimization
+ Experience selling into large digital businesses, enterprise merchants, or multinational commerce organizations
+ Familiarity with competitive and partner ecosystems across leading payment providers and card networks
+ Experience working cross-functionally in matrixed organizations to shape and win complex client opportunities
+ Fluency in one or more European languages in addition to English
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Is this job a match or a miss?
Apply Now
9