207 Hostess jobs in Dubai

Overview

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya. Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is a lively island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

A Specialty Hostess is responsible for providing exceptional guest service by managing the front-of-house operations in a restaurant, ensuring guests have a welcoming and positive experience from the moment they arrive. This position focuses on a specific area of the dining experience, such as a particular type of cuisine, or a unique dining concept. The Specialty Hostess is responsible for greeting and seating guests, managing reservations, handling guest inquiries, and creating a pleasant atmosphere, all while maintaining the high standards and ambiance of the specialty restaurant.

• Greet guests warmly and professionally as they arrive, making them feel welcomed and valued.
• Manage guest reservations, ensuring that all seating arrangements align with the restaurant’s flow and capacity.
• Escort guests to their assigned tables, ensuring they are seated promptly and comfortably.
• Address any special requests from guests, such as seating preferences or accessibility needs, and accommodate them to the best of your ability.
• Coordinate reservations using the restaurant’s reservation system, ensuring accuracy in the number of guests, dining times, and any special requests.
• Manage waitlists effectively during peak hours, ensuring that guests are informed about wait times and keeping them updated if delays occur.
• Ensure that every guest receives top-tier service by addressing any concerns or issues quickly and efficiently.
• Proactively check with guests to confirm they are satisfied with their seating and dining experience.
• Assist in any special celebrations, such as birthdays, anniversaries, or other special occasions, by offering appropriate greetings or services.
• Stay informed about the restaurant’s menu, including special dishes, daily specials, and any unique offerings, to provide guests with accurate information and recommendations.
• Work closely with the service team to relay customer feedback and ensure the service meets the restaurant's standards.
• Maintain the flow of seating arrangements, balancing the restaurant’s dining capacity and ensuring that the guests are seated efficiently without compromising service quality.
• Monitor the dining area to ensure tables are cleared and reset promptly for new guests.
• Communicate effectively with the kitchen, bar, and service team to ensure smooth operations and seating arrangements are carried out as planned.
• Keep the front entrance and lobby area clean, organized, and inviting.
• Ensure that any waiting areas are comfortable, with appropriate seating and the availability of water or other refreshments, if applicable.
• Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.

• Previous experience in a restaurant or hospitality role is preferred, especially in a fine-dining or specialty restaurant environment.
• Excellent customer service and communication skills, with the ability to interact with guests in a friendly and professional manner.
• Strong organizational and multitasking abilities, with the ability to manage reservations and handle guest inquiries efficiently.
• Basic knowledge of the restaurant’s menu and offerings, with the ability to assist guests with menu questions.
• Ability to remain calm under pressure during busy periods, maintaining a welcoming atmosphere.
• Professional appearance and demeanor, in line with the restaurant’s standards.
• Proficiency in reservation software or willingness to learn.

This role may require working evenings, weekends, and holidays, depending on the establishment’s hours of operation.

Why Join Us:

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. We offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

COME AS YOU ARE & JOIN THE 25h TRIBE.

How does your working day look like …

• Manage guest queries in a friendly, timely, and efficient manner
• Ensure knowledge of menu and all products
• Follow correct reporting procedures if faced with issues
• Practice 25hours Grooming standards including uniform dress code, cleanliness and personal hygiene
• Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
• Has a good knowledge of the restaurant's sitting arrangements.
• Comply with hotel security, fire regulations and all health and safety legislation
• Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
• Supplement the bushelp in clearing and resetting the tables.
• Perform all assigned side work.
• Perform other duties as requested, handle special guest requests according to 25hours guidelines.
• Attend required meetings and trainings
• Regular attendance in conformance with the standards, which may be established by 25hours from time to time, is essential to the successful performance of this position.
• Work with in all pre-set budgetary limits.
• Comply with all 25hours Worldwide company policies.
• Comply with all systems and procedures as laid down by the Assistant F&B Manager, GM and 25hours Worldwide.
• The management reserves the right to change/extend this statement if necessary at any point of time during her/his employment.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
• The holder of this statement can be asked to take on other tasks in addition of the ones stated, in a reasonable framework.

Your personality counts more than your CV …

• Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations.
• Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
• Ability to speak the English language sufficient to conduct small employee meetings to impart new information.
• Ability to remember, recite and promote the variety of menu items.
• Ability to move throughout a crowded room to seat guests.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• High school graduate or equivalent required.
• Prefer six (6) months to one year previous serving experience. Prior hospitality experience preferred
• Additional language ability preferred.

What’s in it for you …

• Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more.

2. Last name *

3. Email *

4. Phone *

5. Resume *. We accept .pdf, .doc, and .docx formats.

* these questions are a must

By clicking submit, I consent to the collection of my data in accordance to Ennismore’s privacy policy . If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here . *

1. Schedules dining reservations and arranges parties or special services for diners and informs the Manager to coordinate the needed preparations.
2. Greets arriving customers with a friendly and welcoming approach, seats them, and provides menus as they wait for the waiter/waitress to serve them.
3. Provides support in inspecting the serving stations in the dining area to ensure neatness and cleanliness.
4. Directs and instructs waiters/waitresses on customer needs to ensure customers receive fast and quality service from the moment they arrive.
5. Prepares the workstation, maintains an organized reservation book, and ensures the menus are wiped down, free of spots or stains, and complete.

1. High School Degree
2. One year of experience in a similar role
3. Fluency in English
4. Change and Adaptability: level 1
5. Commercial Understanding: level 1
6. Communication Skills: level 2
7. Customer Focus: level 1
8. Initiative: level 2
9. Teamwork: level 2

Eataly

United Arab Emirates-UAE, Dubai, The Dubai Mall

Company Description

Every Sofitel team member is an Ambassador. An Ambassador represents Sofitel’s brand and its values, at all times. The Sofitel Ambassador will establish relationships and foremost, the Sofitel Ambassador will deliver an exceptional guest experience and promote French excellence.

We are seeking an enthusiastic and professional Hostess to join our team in Dubai, United Arab Emirates. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless dining experience.

• Greet and welcome guests with a warm, friendly demeanor
• Manage reservations and seating arrangements efficiently
• Provide accurate wait times and handle guest inquiries
• Coordinate with the restaurant staff to ensure smooth service flow
• Maintain an organized and clean reception area
• Assist with answering phone calls and managing to-go orders
• Keep track of table status and optimize seating arrangements
• Ensure all health and safety protocols are followed
• Handle guest complaints and concerns with empathy and professionalism
• Assist with special events and promotions as needed

• Proven experience as a hostess or in a similar customer-facing role
• Exceptional interpersonal and communication skills
• Strong attention to detail and ability to multitask in a fast-paced environment
• Flexible and adaptable to changing situations
• Excellent organizational skills and ability to prioritize tasks
• Proficiency in using reservation management systems
• Ability to remain calm and professional under pressure
• Fluency in English; additional language skills are a plus
• Knowledge of local culture and etiquette is beneficial
• High school diploma or equivalent
• Ability to stand for extended periods and move around the restaurant
• Positive attitude and enthusiasm for providing exceptional customer service

• Minimum 1 year of experience in the same or similar role
• Prior experience working with Opera or a related system
• Strong interpersonal and problem solving abilities
• Fluency in English, additional languages are a plus

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.

Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.

A wondrous and striking landmark in Downtown District, designed by the award-winning architect and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

• Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times
• Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number
• Prepare table allocations from reservation book before respective meal period seating
• Ensure guests are graciously shown to their tables within a reasonable time of their reservation
• Adhere to hotel door policies and restrictions, including local and federal age guidelines aligned with liquor licensing
• Guarantee there is host/hostess coverage at the reception/welcome desk at all times
• Guarantee that the phone is answered within 2 rings in a courteous and helpful manner
• Ensure door policies concerning the entry of guests are adhered to at all times
• Ensure that seating is fair for all service staff
• Perform related duties and special projects as assigned

• High School Diploma or equivalent required
• One to two years in a public contact position, preferably in an upscale or lifestyle brand restaurant or lounge
• Enter and locate work related information using computers and/or point of sale systems
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast paced environment and have a high level attention to detail
• Strong verbal and written communication skills in English
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork

Savva All Day Lounge, Al Areen 8, Al Wasl Road, Jumeirah 2nd, Dubai

We are looking for good looking Hostess for our Arabic Restaurant Savva Cafe - Jumeirah.

• Greet guests, escort them to their seats or waiting areas, and present them with menus. Inform guests of daily specials
• Assign guests to tables suitable for their needs
• Direct guests to coatrooms and waiting areas such as lounges
• Ensure guests are seated promptly, be attentive at all times to guests seated in waiting areas or lounge. Manages the wait list and escorts guests to their appropriate table
• Inspect dining and serving areas to ensure cleanliness and proper setup
• Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and guests' concerns are addressed
• Receive and record guests' dining reservations
• Speak with guests to ensure satisfaction with food and service, and to respond to complaints
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware
• Take orders from guests for food or beverages when necessary
• Willingness to take initiative and be a proactive problem solver
• Answer the telephone.
• Willingness to take initiative and be a proactive problem solver
• To follow policies and procedures and have strong interpersonal skills that would enable to verbally communicate in a positive manner with co-workers, guests, and the general public.
• Excellent communication skills, verbal and written
• Able to maintain positive energy throughout shift with an outgoing, friendly, and patient attitude
• Able to excel in a fast-paced, team environment with a sense of urgency in getting things done·

Job Type: Full-time

Pay: AED3, AED3,500.00 per month

Experience:

• Hostess: 1 year (Preferred)

Language:

• Arabic (Required)