215 Hotels jobs in the United Arab Emirates

Company Description “Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”

Job Description

Commis II

Ready for a sizzling career move? You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests smile and wanting more.

What Is In It For You

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!

What You Will Be Doing

• Recognizes good quality products and presentation
• Assist the Chef de Partie & Demi Chef, Commis I in the production of the mis-en-place for the elaboration of all menus according to standard recipes
• Attends meetings and training sessions organized by the Hotel management for the position
• To achieve high quality production all over cost control
• Manages time effectively, by meeting deadlines on time
• Assist the Demi Chef de Partie in the production and distribution of food items according to requirement
• Ensures that the workplace and storage areas remain clean and tidy, and the safety of consumable goods by always respecting HACCP regulations

Qualifications

• Formal culinary Diploma or equivalent certificate.
• Minimum 2 years experience as Commis chef in a large international class hotel.

Company Description

Novotel and Ibis World Trade Centre and Ibis One Central Dubai is looking for a Cluster Finance Manager who is responsible for supporting the Cluster Director of Finance & Admin in managing financial operations across multiple properties within a cluster.

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

• Assist in the preparation of monthly financial statements, budgets, forecasts, and reports for cluster hotels.
• Ensure timely and accurate financial reporting in compliance with company policies and accounting standards.
• Support the Director of Finance in preparing annual budgets and periodic forecasts.
• Monitor and analyze financial performance against budgets and forecasts.
• Oversee the accounts payable and receivable processes, ensuring accuracy and compliance with internal controls.
• Assist in managing cash flow and liquidity for the cluster.
• Coordinate with internal and external auditors during audits, providing necessary documentation and explanations.
• Ensure compliance with financial regulations and reporting requirements.
• Conduct financial analysis to support decision-making, identifying trends and variances.
• Prepare ad-hoc financial reports for management as needed.
• Assist in implementing cost control measures and financial efficiency initiatives across cluster hotels.
• Monitor operating expenses and identify areas for improvement.
• Supervise and support finance team members in day-to-day operations.
• Provide training and mentorship to junior finance staff.
• Work closely with other departments to ensure financial objectives are met.
• Assist the Director of Finance in strategic planning and financial decision-making for the cluster.
• Assist in developing and implementing financial policies and procedures to ensure consistency and compliance across the cluster.
• Oversee the inventory management process, ensuring accurate tracking of goods and supplies, and conducting regular audits.
• Perform monthly reconciliations of balance sheet accounts and resolve any discrepancies in a timely manner.
• Support the evaluation and monitoring of capital expenditures, ensuring alignment with budget and strategic goals.
• Conduct training sessions for hotel staff on financial processes, systems, and best practices to enhance financial literacy.
• Collaborate with the revenue management team to analyze pricing strategies and their impact on financial performance.
• Develop financial models to support business cases for new projects, investments, or operational changes.
• Monitor cash flow projections and assist in optimizing cash management strategies across the cluster.
• Assist in evaluating vendor contracts and relationships to ensure cost-effectiveness and compliance with financial policies.
• Participate in the implementation of new financial systems or upgrades to existing systems, ensuring proper training and transition.
• Assist in identifying financial risks and developing strategies to mitigate them, including insurance coverage and compliance issues.
• Establish and monitor key performance indicators (KPIs) for financial performance and operational efficiency.
• Support the Director of Finance in preparing financial presentations and reports for owners and stakeholders.
• Assist in financial analysis related to sustainability initiatives and their impact on the bottom line.
• Act as a financial advisor to department heads, providing insights and recommendations on budget management and cost-saving opportunities.

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Professional certification (e.g., CPA, CMA) is preferred.
• Minimum of 3-5 years of experience in finance or accounting roles, preferably in the hospitality industry.
• Strong knowledge of accounting principles and financial reporting standards.
• Proficiency in financial software and Microsoft Office Suite (especially Excel).
• Familiarity with hotel management systems and accounting software (e.g., Opera, Micros, or similar).
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Ability to interpret financial data and make recommendations based on findings.
• Strong verbal and written communication skills.
• Ability to present financial information clearly and concisely to non-financial stakeholders.
• Strong leadership and team management abilities.
• Ability to work collaboratively in a team-oriented environment.
• Strong organizational skills with the ability to prioritize tasks and manage time effectively.
• Ability to work under pressure and meet deadlines.

Diverse, young and vibrant team

Company Description

Novotel and Ibis World Trade Centre and Ibis One Central Dubai is looking for a Cluster Finance Manager who is responsible for supporting the Cluster Director of Finance & Admin in managing financial operations across multiple properties within a cluster.

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

• Assist in the preparation of monthly financial statements, budgets, forecasts, and reports for cluster hotels.
• Ensure timely and accurate financial reporting in compliance with company policies and accounting standards.
• Support the Director of Finance in preparing annual budgets and periodic forecasts.
• Monitor and analyze financial performance against budgets and forecasts.
• Oversee the accounts payable and receivable processes, ensuring accuracy and compliance with internal controls.
• Assist in managing cash flow and liquidity for the cluster.
• Coordinate with internal and external auditors during audits, providing necessary documentation and explanations.
• Ensure compliance with financial regulations and reporting requirements.
• Conduct financial analysis to support decision-making, identifying trends and variances.
• Prepare ad-hoc financial reports for management as needed.
• Assist in implementing cost control measures and financial efficiency initiatives across cluster hotels.
• Monitor operating expenses and identify areas for improvement.
• Supervise and support finance team members in day-to-day operations.
• Provide training and mentorship to junior finance staff.
• Work closely with other departments to ensure financial objectives are met.
• Assist the Director of Finance in strategic planning and financial decision-making for the cluster.
• Assist in developing and implementing financial policies and procedures to ensure consistency and compliance across the cluster.
• Oversee the inventory management process, ensuring accurate tracking of goods and supplies, and conducting regular audits.
• Perform monthly reconciliations of balance sheet accounts and resolve any discrepancies in a timely manner.
• Support the evaluation and monitoring of capital expenditures, ensuring alignment with budget and strategic goals.
• Conduct training sessions for hotel staff on financial processes, systems, and best practices to enhance financial literacy.
• Collaborate with the revenue management team to analyze pricing strategies and their impact on financial performance.
• Develop financial models to support business cases for new projects, investments, or operational changes.
• Monitor cash flow projections and assist in optimizing cash management strategies across the cluster.
• Assist in evaluating vendor contracts and relationships to ensure cost-effectiveness and compliance with financial policies.
• Participate in the implementation of new financial systems or upgrades to existing systems, ensuring proper training and transition.
• Assist in identifying financial risks and developing strategies to mitigate them, including insurance coverage and compliance issues.
• Establish and monitor key performance indicators (KPIs) for financial performance and operational efficiency.
• Support the Director of Finance in preparing financial presentations and reports for owners and stakeholders.
• Assist in financial analysis related to sustainability initiatives and their impact on the bottom line.
• Act as a financial advisor to department heads, providing insights and recommendations on budget management and cost-saving opportunities.

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Professional certification (e.g., CPA, CMA) is preferred.
• Minimum of 3-5 years of experience in finance or accounting roles, preferably in the hospitality industry.
• Strong knowledge of accounting principles and financial reporting standards.
• Proficiency in financial software and Microsoft Office Suite (especially Excel).
• Familiarity with hotel management systems and accounting software (e.g., Opera, Micros, or similar).
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Ability to interpret financial data and make recommendations based on findings.
• Strong verbal and written communication skills.
• Ability to present financial information clearly and concisely to non-financial stakeholders.
• Strong leadership and team management abilities.
• Ability to work collaboratively in a team-oriented environment.
• Strong organizational skills with the ability to prioritize tasks and manage time effectively.
• Ability to work under pressure and meet deadlines.

Diverse, young and vibrant team

As a Business Development Manager for AIMS Home Healthcare, specializing in the hospitality vertical, your primary responsibility will be to identify, visit, establish, and nurture relationships with hotels to secure contracts and drive revenue growth for our home healthcare services. This role requires a dynamic and strategic individual with a strong understanding of the healthcare industry, excellent communication skills, and a proven track record in business development.

This role offers an exciting opportunity for a motivated individual to play a key role in expanding AIMS Home Healthcare's presence in the hospitality vertical while contributing to the overall growth and success of the organization.

Company Description Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.

Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.

Job Description

Director of Operations

Be an ambassador of the brand and the property as Director of Operations, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results.

You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the luxury marketplace.

You will be responsible for:

• Oversee and maintain all operational departments to ensure performance at the highest level of guest satisfaction and service excellence
• Serves as a strategic partner and adviser across departments, providing input and leadership in setting goals, executing our vision, and enacting changes that will better the business.
• Exceptional relationship-building skills (people like and respect you), and you make an effort to connect to all stakeholders, establishing and strengthening meaningful connections
• A thoughtful operator with an ability to manage both short and long-term financial objectives, adding value and managing outcomes through a balanced lens
• Maintain knowledge of market trends, property systems, and standards.

Qualifications

Your experience and skills include:

• Five or more years’ operating experience in a similar capacity within a luxury hotel
• Preferably with both Rooms and Food & Beverage experience
• Strong aptitude in financial management, financial reports and analysis.
• Demonstrated track record of strong attention to detail and strong communication skills.

You will live the brand by:

• Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy
• Interacting in a positive way with all team members to ensure a luxury guest experience
• Fostering positive owner relations and maximizing performance

Job Description

We are currently seeking passionate and dynamic E-Commerce professionals who will be responsible for assisting the Director of Marketing & Communications and the Corporate Director of E-Commerce in online content management, seeking online marketing opportunities, and managing the SEO of Rotana website and web traffic. Your role will include key responsibilities such as:

• Assist the Director of Marketing & Communications and the Corporate Director of E-Commerce in developing and increasing traffic through direct and semi-direct online channels that will improve the overall revenue for the property and other key financial and customer metrics.
• Assist the Director of Marketing & Communications and the Corporate Director of E-Commerce in evaluating the performance of our branded website and give suggestions for how to promote and improve the presence of the hotel on the web, with the aim to increase the number of bookings and overall production while keeping the website up to date.
• Assist the Director of Marketing & Communications in creating and executing online campaigns across all online channels including, but not limited to, social media and third-party websites.
• Monitor, implement, and execute the active presence of the property on all social media tools, and set up and manage campaigns (paid/non-paid) and competitions to maximize the online exposure of the property.
• Develop the e-newsletters and any other online advertising mediums pertaining to the property, in addition to handling its presence on partners’ websites and e-newsletters.
• Ensure the property’s content (photography & descriptions) across all online channels remains accurate and brand compliant.
• Conduct regular quality assurance audits on the hotel’s descriptive content & images to ensure parity on all channels and integrity with the brand website.
• Load and update content (photography & descriptions) for the property on all online channels in cooperation with the Director of Marketing & Communications.
• Monitor and assess the property’s reviews on online portals, ensure that official feedback from the hotel is in place whenever necessary, and manage the ORM system and reports.
• Identify and evaluate new marketing opportunities to increase direct internet traffic and drive online production. Create the quarterly E-Commerce Action Plan outlining the activities planned to increase the online production and awareness.
• Assist in evaluating the online presence and rate position of immediate competitors.
• Assist the Director of Marketing & Communications in monitoring and implementing the full year online marketing and advertising plan.

Skills

Education, Qualifications & Experiences

You should be an advertising, marketing, or communication graduate with preferable experience in a similar field. You must be computer literate with effective communication skills, verbal and written in English, and preferably in Arabic as well.

Knowledge & Competencies

The ideal candidate will be a young, outgoing, vibrant, and innovative individual. You will be able to work independently and promote at all times the brand image and market status, as well as maintain accurate documentation and accounts records on all clients assigned, while possessing the following additional competencies:

1. Understanding the Business
2. Team Building
3. Planning for Business
4. Leading People
5. Valuing Diversity
6. Managing Operations
7. Customer Focus
8. Adaptability
9. Influencing Outcomes
10. Drive for Results

• Host: A 5-Star Hotel by Dusit Hotels & Resorts
• Intake: Immediately
• Duration: 12 months
• Starting: As soon as possible
• Posted: August 14, 2024

DESCRIPTION

Representing Dusit Hotels & Resorts, RMC Asia is actively recruiting marketing interns for Dusit’s 5-star hotel in the UAE. This internship is part of RMC Asia’s Cultural Exchange Programs, which also provide opportunities for management training and contractual positions in hotels and resorts across Asia. Seize this opportunity to enter the global hospitality industry by submitting your application!

MARKETING – RESPONSIBILITIES

● Create marketing material
● Collect quantitative and qualitative data from marketing campaigns
● Support the marketing team in daily administrative tasks
● Engage in marketing activities on various platforms such as social media, email, and web
● Prepare promotional presentations
● Manage and update company database and CRM systems
● Other marketing-related duties in the sales & marketing department

PROGRAM BENEFITS

● Accommodation
● Visa sponsorship
● Monthly allowance
● Local transportation
● 3 on-duty meals per day
● Uniform with laundry service
● Medical insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

● Enrolled students or recent graduates within 24 months
● School, college, or university reference letter
● Conversational English
● Well-groomed
● Pleasant personality
● Clean criminal record
● No drug abuse
● Minimum 6 months passport validity

Please note that all applicants are interviewed by RMC Asia, and must be accepted as seen fit and qualified for the program prior to being introduced to host organization for hire.

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Are you passionate about coffee and deeply committed to sustainability and quality? At Nespresso, our core values center around people, coffee, and sustainable living, creating an inspiring and meaningful workplace environment.

We are currently seeking a candidate to take on the role of Key Account Manager – Hotels , responsible for overseeing the execution of strategic commercial and marketing initiatives within this segment in Abu Dhabi.

This position focuses exclusively on Premium and Luxury Hotels and entails driving acquisition, retention, and growth, while ensuring profitable account management in line with Nespresso’s Out-of-Home (OOH) strategy.

Market Insight

• Conduct in-depth market analysis to understand trends, customer expectations, and opportunities within the Premium and Luxury Hotel sector.
• Leverage market tools and insights to guide commercial decisions and identify areas for strategic growth.
• Monitor and communicate performance metrics, including coffee machine data and capsule volume performance.

Sales Strategy & Execution

• Define and prioritize key account opportunities within international, regional, and local Premium & Luxury Hotel chains.
• Develop and implement strategic account plans aligned with three-year business objectives, with clear annual goals for acquisition and growth.
• Collaborate closely with the B2B Commercial Manager to craft impactful value propositions tailored to hotel operations and guest experiences.
• Execute tailored promotional campaigns and brand activations within hotel environments to increase capsule penetration and machine placements.

Key Account Management

• Build and maintain strong relationships with key decision-makers across hotel F&B, procurement, and operations functions.
• Act as the primary Nespresso ambassador for hotel partners, ensuring a premium service experience and continuous commercial engagement.
• Lead negotiations, contract renewals, and account performance reviews.
• Ensure all hotel partner operations align with Nespresso quality standards and brand guidelines.

Operational Excellence

• Define and track machine and capsule sales targets per account, ensuring profitability (P&L) and sustained growth.
• Coordinate with internal stakeholders (Marketing, CRC, Supply Chain) to ensure seamless execution and service delivery.
• Provide on-site coaching and training to ensure brand consistency across hotel outlets and guest touchpoints.
• Monitor billing and coordinate with Finance for timely collections.

• Bachelor’s degree in Business, Hospitality, or a related field with at least 5 years of experience.
• Solid commercial experience with a proven track record in managing key accounts within the hospitality or hotel industry , preferably in the Premium and Luxury Hotel segment .
• Experience in B2B sales and the HoReCa channel, with a deep understanding of the hotel operational landscape.
• Strong negotiation, presentation, and relationship-building skills.
• Proven ability to develop strategic partnerships and drive long-term business value.
• Passion for premium experiences, attention to detail, and a strong sense of brand representation.

POSITION SUMMARY

Are you passionate about coffee and deeply committed to sustainability and quality? At Nespresso, our core values center around people, coffee, and sustainable living, creating an inspiring and meaningful workplace environment.

We are currently seeking a candidate to take on the role of Key Account Manager – Hotels , responsible for overseeing the execution of strategic commercial and marketing initiatives within this segment in Abu Dhabi.

This position focuses exclusively on Premium and Luxury Hotels and entails driving acquisition, retention, and growth, while ensuring profitable account management in line with Nespresso’s Out-of-Home (OOH) strategy.

Market Insight

• Conduct in-depth market analysis to understand trends, customer expectations, and opportunities within the Premium and Luxury Hotel sector.
• Leverage market tools and insights to guide commercial decisions and identify areas for strategic growth.
• Monitor and communicate performance metrics, including coffee machine data and capsule volume performance.

Sales Strategy & Execution

• Define and prioritize key account opportunities within international, regional, and local Premium & Luxury Hotel chains.
• Develop and implement strategic account plans aligned with three-year business objectives, with clear annual goals for acquisition and growth.
• Collaborate closely with the B2B Commercial Manager to craft impactful value propositions tailored to hotel operations and guest experiences.
• Execute tailored promotional campaigns and brand activations within hotel environments to increase capsule penetration and machine placements.

Key Account Management

• Build and maintain strong relationships with key decision-makers across hotel F&B, procurement, and operations functions.
• Act as the primary Nespresso ambassador for hotel partners, ensuring a premium service experience and continuous commercial engagement.
• Lead negotiations, contract renewals, and account performance reviews.
• Ensure all hotel partner operations align with Nespresso quality standards and brand guidelines.

Operational Excellence

• Define and track machine and capsule sales targets per account, ensuring profitability (P&L) and sustained growth.
• Coordinate with internal stakeholders (Marketing, CRC, Supply Chain) to ensure seamless execution and service delivery.
• Provide on-site coaching and training to ensure brand consistency across hotel outlets and guest touchpoints.
• Monitor billing and coordinate with Finance for timely collections.

• Bachelor’s degree in Business, Hospitality, or a related field with at least 5 years of experience.
• Solid commercial experience with a proven track record in managing key accounts within the hospitality or hotel industry , preferably in the Premium and Luxury Hotel segment .
• Experience in B2B sales and the HoReCa channel, with a deep understanding of the hotel operational landscape.
• Strong negotiation, presentation, and relationship-building skills.
• Proven ability to develop strategic partnerships and drive long-term business value.
• Passion for premium experiences, attention to detail, and a strong sense of brand representation.

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

Are you passionate about coffee and deeply committed to sustainability and quality? At Nespresso, our core values center around people, coffee, and sustainable living, creating an inspiring and meaningful workplace environment.

We are currently seeking a candidate to take on the role of Key Account Manager – Hotels, responsible for overseeing the execution of strategic commercial and marketing initiatives within this segment in Abu Dhabi.

This position focuses exclusively on Premium and Luxury Hotels and entails driving acquisition, retention, and growth, while ensuring profitable account management in line with Nespresso’s Out-of-Home (OOH) strategy.

Market Insight

• Conduct in-depth market analysis to understand trends, customer expectations, and opportunities within the Premium and Luxury Hotel sector.
• Leverage market tools and insights to guide commercial decisions and identify areas for strategic growth.
• Monitor and communicate performance metrics, including coffee machine data and capsule volume performance.

Sales Strategy & Execution

• Define and prioritize key account opportunities within international, regional, and local Premium & Luxury Hotel chains.
• Develop and implement strategic account plans aligned with three-year business objectives, with clear annual goals for acquisition and growth.
• Collaborate closely with the B2B Commercial Manager to craft impactful value propositions tailored to hotel operations and guest experiences.
• Execute tailored promotional campaigns and brand activations within hotel environments to increase capsule penetration and machine placements.

Key Account Management

• Build and maintain strong relationships with key decision-makers across hotel F&B, procurement, and operations functions.
• Act as the primary Nespresso ambassador for hotel partners, ensuring a premium service experience and continuous commercial engagement.
• Lead negotiations, contract renewals, and account performance reviews.
• Ensure all hotel partner operations align with Nespresso quality standards and brand guidelines.

Operational Excellence

• Define and track machine and capsule sales targets per account, ensuring profitability (P&L) and sustained growth.
• Coordinate with internal stakeholders (Marketing, CRC, Supply Chain) to ensure seamless execution and service delivery.
• Provide on-site coaching and training to ensure brand consistency across hotel outlets and guest touchpoints.
• Monitor billing and coordinate with Finance for timely collections.

• Bachelor’s degree in Business, Hospitality, or a related field with at least 5 years of experience.
• Solid commercial experience with a proven track record in managing key accounts within the hospitality or hotel industry, preferably in the Premium and Luxury Hotel segment.
• Experience in B2B sales and the HoReCa channel, with a deep understanding of the hotel operational landscape.
• Strong negotiation, presentation, and relationship-building skills.
• Proven ability to develop strategic partnerships and drive long-term business value.
• Passion for premium experiences, attention to detail, and a strong sense of brand representation.

POSITION SUMMARY

Are you passionate about coffee and deeply committed to sustainability and quality? At Nespresso, our core values center around people, coffee, and sustainable living, creating an inspiring and meaningful workplace environment.

We are currently seeking a candidate to take on the role of Key Account Manager – Hotels, responsible for overseeing the execution of strategic commercial and marketing initiatives within this segment in Abu Dhabi.

This position focuses exclusively on Premium and Luxury Hotels and entails driving acquisition, retention, and growth, while ensuring profitable account management in line with Nespresso’s Out-of-Home (OOH) strategy.

Market Insight

• Conduct in-depth market analysis to understand trends, customer expectations, and opportunities within the Premium and Luxury Hotel sector.
• Leverage market tools and insights to guide commercial decisions and identify areas for strategic growth.
• Monitor and communicate performance metrics, including coffee machine data and capsule volume performance.

Sales Strategy & Execution

• Define and prioritize key account opportunities within international, regional, and local Premium & Luxury Hotel chains.
• Develop and implement strategic account plans aligned with three-year business objectives, with clear annual goals for acquisition and growth.
• Collaborate closely with the B2B Commercial Manager to craft impactful value propositions tailored to hotel operations and guest experiences.
• Execute tailored promotional campaigns and brand activations within hotel environments to increase capsule penetration and machine placements.

Key Account Management

• Build and maintain strong relationships with key decision-makers across hotel F&B, procurement, and operations functions.
• Act as the primary Nespresso ambassador for hotel partners, ensuring a premium service experience and continuous commercial engagement.
• Lead negotiations, contract renewals, and account performance reviews.
• Ensure all hotel partner operations align with Nespresso quality standards and brand guidelines.

Operational Excellence

• Define and track machine and capsule sales targets per account, ensuring profitability (P&L) and sustained growth.
• Coordinate with internal stakeholders (Marketing, CRC, Supply Chain) to ensure seamless execution and service delivery.
• Provide on-site coaching and training to ensure brand consistency across hotel outlets and guest touchpoints.
• Monitor billing and coordinate with Finance for timely collections.

• Bachelor’s degree in Business, Hospitality, or a related field with at least 5 years of experience.
• Solid commercial experience with a proven track record in managing key accounts within the hospitality or hotel industry, preferably in the Premium and Luxury Hotel segment.
• Experience in B2B sales and the HoReCa channel, with a deep understanding of the hotel operational landscape.
• Strong negotiation, presentation, and relationship-building skills.
• Proven ability to develop strategic partnerships and drive long-term business value.
• Passion for premium experiences, attention to detail, and a strong sense of brand representation.