390 Hotel Manager jobs in the United Arab Emirates

Hotel Manager

Dubai, Dubai Accor Hotels

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Job Description

Company Description

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Opened in 2021 on the western crescent of Palm Jumeirah, the world’s largest man-made island and archipelago, this palatial beach resort, featuring 353 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.

More than a destination, Raffles The Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy.

Job Description

The Hotel Manager has responsibility for the overall operations of the Hotel’s Rooms, Food & Beverage, Culinary, Housekeeping, Recreation, Spa and IT Divisions, including the development and performance management of employees. Oversee the financial aspects of the above-mentioned operations, optimizing profits while ensuring the highest level of service quality is provided to our guests. The Hotel Manager also has responsibility for departmental meetings, supplier relations and overall maintenance of the hotel.

KEY ROLES & RESPONSIBILITIES

  • Set, plan and direct the operations and departments to achieve agreed goals of gross operating profit, competitive RevPar Index, Guest Satisfaction, Brand Consistency, Employee Engagement, LQA Audits and Service excellence.
  • Support the hotel’s annual budgeting process and adhere to the Accor and Raffles established guidelines.
  • Assist in managing the operations and the hotel’s budget and ensuring that expenses incurred are within budget and in line with the Accor and Raffles established guidelines.
  • Lead and guide the management team in driving the hotel to achieve its Key Performance indicators (KPIs) and goals.
  • Follow Accor protocol in approving expenses, and obtaining the approval first from the Managing Director and Director of Finance for items which require approval at this level before implementation.
  • Help to ensure all Marketing, Digital and PR Communications follow Raffles Brand Marketing guidelines and are very relevant to the market, and thought through as to bring value to the property and services.
  • Communicate in an effective and timely manner with Excom and Managing Director on matters which require their attention.
  • Represent the Raffles Brand in projecting a credible image to the market, residents and colleagues alike.
  • Be present to personally welcome key residents and guests/
  • Comply with Raffles’ established guidelines on recruitment, appointment and promotion of Excom, Department Heads and colleagues.
  • Tracks and resolves guest complaints and feedback promptly and thoroughly.
  • Ensures all operational issues are addressed and documented for future reference. Be able to spot inconsistencies or potential issues before they escalate.
  • Be visible around the hotel and shows an active interest in our colleagues’ welfare.
  • Lead by example in living the Raffles brand values and service culture as well as Code of Ethics.
  • Help and support to establish positive owner relations through proper and appropriate communications with the appointed Owner’s representative.
  • Follow appropriate protocol in communicating with the appointed Owner’s representative and keeping the Managing Director informed of such communications.
  • Manage owner relations and represent Managing Director in his absence.
  • Participate in monthly Owners and Asset Management meetings (P&L, BRM etc…)

Qualifications

  • Bachelor’s degree from reputable hotel schools preferred
  • Minimum of 5 years of luxury hotel management experience with strong Rooms and / or F&B background gained from working in key cities / resorts destinations globally.
  • Previous experience working in the UAE is a must

PERSONAL ATTRIBUTES

  • Solid business/financial acumen with excellent understanding of luxury resort hotel operations
  • Act as a role model in delivering elegant and understated service with sophistication
  • Lead by example in building strong employee engagement
  • Proven track record in leading a diverse culture of leaders and employees effectively
  • Ability to analyse P&L statements to optimize revenue and control costs.
  • Exceptional attention to detail in daily operations, guest services, and colleagues’ performance.
  • Skilled in financial decision-making to maximize hotel profitability
  • Strong leadership presence to motivate and guide teams consistently.

Additional Information

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Hotel Manager

AED120000 - AED260000 Y Raffles

Posted today

Job Viewed

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Job Description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

Opened in 2021 on the western crescent of Palm Jumeirah, the world's largest man-made island and archipelago, this palatial beach resort, featuring 353 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.

More than a destination, Raffles The Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy.

Job Description

The Hotel Manager has responsibility for the overall operations of the Hotel's Rooms, Food & Beverage, Culinary, Housekeeping, Recreation, Spa and IT Divisions, including the development and performance management of employees. Oversee the financial aspects of the above-mentioned operations, optimizing profits while ensuring the highest level of service quality is provided to our guests. The Hotel Manager also has responsibility for departmental meetings, supplier relations and overall maintenance of the hotel.

KEY ROLES & RESPONSIBILITIES

  • Set, plan and direct the operations and departments to achieve agreed goals of gross operating profit, competitive RevPar Index, Guest Satisfaction, Brand Consistency, Employee Engagement, LQA Audits and Service excellence.
  • Support the hotel's annual budgeting process and adhere to the Accor and Raffles established guidelines.
  • Assist in managing the operations and the hotel's budget and ensuring that expenses incurred are within budget and in line with the Accor and Raffles established guidelines.
  • Lead and guide the management team in driving the hotel to achieve its Key Performance indicators (KPI's) and goals.
  • Follow Accor protocol in approving expenses, and obtaining the approval first from the Managing Director and Director of Finance for items which require approval at this level before implementation.
  • Help to ensure all Marketing, Digital and PR Communications follow Raffles Brand Marketing guidelines and are very relevant to the market, and thought through as to bring value to the property and services.
  • Communicate in an effective and timely manner with Excom and Managing Director on matters which require their attention.
  • Represent the Raffles Brand in projecting a credible image to the market, residents and colleagues alike.
  • Be present to personally welcome key residents and guests/
  • Comply with Raffles' established guidelines on recruitment, appointment and promotion of Excom, Department Heads and colleagues.
  • Tracks and resolves guest complaints and feedback promptly and thoroughly.
  • Ensures all operational issues are addressed and documented for future reference. Be able to spot inconsistencies or potential issues before they escalate.
  • Be visible around the hotel and shows an active interest in our colleagues' welfare.
  • Lead by example in living the Raffles brand values and service culture as well as Code of Ethics.
  • Help and support to establish positive owner relations through proper and appropriate communications with the appointed Owner's representative.
  • Follow appropriate protocol in communicating with the appointed Owner's representative and keeping the Managing Director informed of such communications.
  • Manage owner relations and represent Managing Director in his absence.
  • Participate in monthly Owners and Asset Management meetings (P&L, BRM etc…)

Qualifications

  • Bachelor's degree from reputable hotel schools preferred
  • Minimum of 5 years of luxury hotel management experience with strong Rooms and / or F&B background gained from working in key cities / resorts destinations globally.

PERSONAL ATTRIBUTES

  • Solid business/financial acumen with excellent understanding of luxury resort hotel operations
  • Act as a role model in delivering elegant and understated service with sophistication
  • Lead by example in building strong employee engagement
  • Proven track record in leading a diverse culture of leaders and employees effectively
  • Ability to analyse P&L statements to optimize revenue and control costs.
  • Exceptional attention to detail in daily operations, guest services, and colleagues' performance.
  • Skilled in financial decision-making to maximize hotel profitability
  • Strong leadership presence to motivate and guide teams consistently.

Additional Information

This advertiser has chosen not to accept applicants from your region.

Hotel Manager

AED120000 - AED180000 Y The Oriental Hotel Apartment

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Job Description

Position: Hotel Manager

Location: Dubai, UAE

Salary: To be discussed

Experience: 8–10 years experience in hospitality management

Requirements:

· Proven leadership in luxury hotel operations

· Strong financial and people management skills

Benefits:

· Career growth opportunities

· Supportive work environment

Apply: Send CV to

Job Type: Full-time

This advertiser has chosen not to accept applicants from your region.

Hotel Manager

AED120000 - AED250000 Y Raffles Hotels & Resorts

Posted today

Job Viewed

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Job Description

Company Description
Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

Opened in 2021 on the western crescent of Palm Jumeirah, the world's largest man-made island and archipelago, this palatial beach resort, featuring 353 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.

More than a destination, Raffles The Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy.

Job Description
The Hotel Manager has responsibility for the overall operations of the Hotel's Rooms, Food & Beverage, Culinary, Housekeeping, Recreation, Spa and IT Divisions, including the development and performance management of employees. Oversee the financial aspects of the above-mentioned operations, optimizing profits while ensuring the highest level of service quality is provided to our guests. The Hotel Manager also has responsibility for departmental meetings, supplier relations and overall maintenance of the hotel.

Key Roles & Responsibilities

  • Set, plan and direct the operations and departments to achieve agreed goals of gross operating profit, competitive RevPar Index, Guest Satisfaction, Brand Consistency, Employee Engagement, LQA Audits and Service excellence.
  • Support the hotel's annual budgeting process and adhere to the Accor and Raffles established guidelines.
  • Assist in managing the operations and the hotel's budget and ensuring that expenses incurred are within budget and in line with the Accor and Raffles established guidelines.
  • Lead and guide the management team in driving the hotel to achieve its Key Performance indicators (KPI's) and goals.
  • Follow Accor protocol in approving expenses, and obtaining the approval first from the Managing Director and Director of Finance for items which require approval at this level before implementation.
  • Help to ensure all Marketing, Digital and PR Communications follow Raffles Brand Marketing guidelines and are very relevant to the market, and thought through as to bring value to the property and services.
  • Communicate in an effective and timely manner with Excom and Managing Director on matters which require their attention.
  • Represent the Raffles Brand in projecting a credible image to the market, residents and colleagues alike.
  • Be present to personally welcome key residents and guests/
  • Comply with Raffles' established guidelines on recruitment, appointment and promotion of Excom, Department Heads and colleagues.
  • Tracks and resolves guest complaints and feedback promptly and thoroughly.
  • Ensures all operational issues are addressed and documented for future reference. Be able to spot inconsistencies or potential issues before they escalate.
  • Be visible around the hotel and shows an active interest in our colleagues' welfare.
  • Lead by example in living the Raffles brand values and service culture as well as Code of Ethics.
  • Help and support to establish positive owner relations through proper and appropriate communications with the appointed Owner's representative.
  • Follow appropriate protocol in communicating with the appointed Owner's representative and keeping the Managing Director informed of such communications.
  • Manage owner relations and represent Managing Director in his absence.
  • Participate in monthly Owners and Asset Management meetings (P&L, BRM etc…)

Qualifications

  • Bachelor's degree from reputable hotel schools preferred
  • Minimum of 5 years of luxury hotel management experience with strong Rooms and / or F&B background gained from working in key cities / resorts destinations globally.
  • Previous experience working in the UAE is a must

PERSONAL ATTRIBUTES

  • Solid business/financial acumen with excellent understanding of luxury resort hotel operations
  • Act as a role model in delivering elegant and understated service with sophistication
  • Lead by example in building strong employee engagement
  • Proven track record in leading a diverse culture of leaders and employees effectively
  • Ability to analyse P&L statements to optimize revenue and control costs.
  • Exceptional attention to detail in daily operations, guest services, and colleagues' performance.
  • Skilled in financial decision-making to maximize hotel profitability
  • Strong leadership presence to motivate and guide teams consistently.

Additional Information

This advertiser has chosen not to accept applicants from your region.

Hotel Manager

AED120000 - AED240000 Y Al Khoory Hotels

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Job Description

I JOB SUMMARY

Over-all responsible for the day-day-operations related to the hotel and its staff. You would have commercial accountability for budgeting and financial management, planning, organizing and directing all hotel services, including Front Office, Food and Beverage operations, Housekeeping, Engineering and Sales. Also ensures implementation of Al Khoory Hotel's brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit and optimized operational efficiency.

II.   Main Duties and Responsibilities

Demonstrates and provide high level of leadership, guidance, and direction to the hotel management team as it strives to provide the highest quality in standards and services.

Oversee the operational functions of the hotel, as per the Organizational chart of Al Khoory Hotels.

Hold regular morning briefings and monthly/weekly operational meetings with all head of the departments.

Develop and manage the commercial and operational strategy for the hotel to drive optimal performance and achieve financial and other business targets.

Commercial accountability for budgeting and financial management, planning, organizing and directing all hotel services, including Front Office, Food and Beverage operations, Housekeeping, Engineering and Sales.

Ensure full compliance to Hotel operating controls, SOP's, policies and procedures to ensure high level of service standards.

Maximize revenue and profitability of the hotel.

Develop and implement strategies to achieve a larger market share and attract new market segments for the hotel.

Maintain effective relationships with key stakeholders, including owners, Al Khoory Group management, customers and suppliers.

Business and people management.

Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.

Actively participate in the development of all key managerial positions and manage effectively employee turnover, recruitment and employee development within budgeted parameters.

Analyzing sales figures and devising marketing and revenue management strategies.

Regularly and personally verify that guests are receiving personalized, thoughtful and generous service.

Use guests and colleague feedback to make recommendations for improvements that drive performance and enhance the guest experience.

Ensuring compliance with licensing laws, health and safety and other statutory regulations.

III.   JOB ACCOUNTABILITIES

Accountable for the Hotels & Departments Operational Budget is adhered and controlled.

Accountable for the monthly revenue targets.

Accountable for brand development

Minimizing guest complaints

Ensure all Staffs are working in safe working environment.

IV.   KEY PERFORMANCE INDICATORS (KPIs)

Annual/Monthly Revenue targets (indicate figures).

Full Occupancy capacity (supply vs. demand)

Increased guest satisfaction level

People Management (Staff turnover)

V.   COMMUNICATION & WORKING RELATIONSHIPS

External  :

Travel Agents

Corporate Offices/ Companies

Suppliers/Vendors

Approved Third party suppliers

Officers from Government bodies

Internal   :

Corporate Office (Al Khoory Hotel Management)

Department Heads

All Staffs

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Hotel Manager

AED180000 - AED204000 Y West Zone Supermarket L.L.C

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Job Description

Job Title: Hotel Manager

Location: Dubai, United Arab Emirates

Salary Range: AED 15,000 – AED 17,000 per month

Job Summary

We are seeking an experienced and dynamic Hotel Manager to lead and oversee the daily operations of our reputed hotel in Dubai. The ideal candidate will come from a Sales or Food & Beverage (F&B) background and possess strong leadership, business development, and operational management skills. The role requires ensuring guest satisfaction, driving revenue growth, managing budgets, and maintaining high service standards.

Key Responsibilities

  • Oversee the overall hotel operations including front office, F&B, housekeeping, sales, and guest services.
  • Drive revenue generation by actively managing sales strategies, building corporate relationships, and maximizing occupancy and F&B revenues.
  • Lead, train, and motivate the hotel team to achieve operational excellence and deliver exceptional guest experiences.
  • Ensure compliance with Dubai's tourism, hospitality, and health & safety regulations.
  • Manage budgets, control costs, and optimize resources to ensure profitability.
  • Develop and implement sales & marketing strategies to attract new business and retain existing clients.
  • Monitor guest feedback and take corrective measures to maintain service quality standards.
  • Prepare performance reports and present business updates to senior management/owners.
  • Establish and maintain strong vendor and partner relationships.

Requirements

  • Bachelor's Degree in Hospitality Management, Business Administration, or related field.
  • Minimum 6–8 years of hotel industry experience, with at least 3 years in a managerial role.
  • Strong background in Sales or Food & Beverage operations within reputed hotels in Dubai or the GCC region.
  • Proven ability to manage hotel operations and deliver strong financial results.
  • Excellent leadership, interpersonal, and problem-solving skills.
  • Strong understanding of Dubai's hospitality market and guest expectations.
  • Proficiency in hotel management software (Opera, Micros, or equivalent).
  • Fluency in English is required; Arabic or other international languages is a plus.

Compensation & Benefits

  • Competitive salary: AED 15,000 – AED 17,000 per month
  • Performance-based incentives/bonus
  • Medical insurance as per UAE labor law
  • Annual leave and ticket allowance
  • Growth and career development opportunities within the group

Job Type: Full-time

Pay: AED15, AED17,000.00 per month

Experience:

  • Hotel Manager: 3 years (Required)

Location:

  • Dubai (Required)
This advertiser has chosen not to accept applicants from your region.

Hotel Manager

AED90000 - AED120000 Y WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO.

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Job Description

About The Opportunity
Hospitality — Luxury & Upscale Hotel Operations sector based in the United Arab Emirates. We operate on-site at a high-service property focused on guest satisfaction, operational excellence, and profitable growth across rooms, F&B, and events.

We are recruiting an experienced hotel leader to own day-to-day operations, deliver outstanding guest experiences, and drive commercial performance in a fast-paced, multicultural environment.

Primary title (standardized): Hotel General Manager
Role & Responsibilities

  • Lead and oversee all hotel operations (Front Office, Housekeeping, F&B, Engineering, Sales & Events) to ensure consistent service standards and guest satisfaction.
  • Own P&L accountability—develop budgets, manage costs, drive revenue initiatives, and report on financial performance and key KPIs (RevPAR, ADR, GOP).
  • Implement and enforce SOPs, health & safety, and regulatory compliance across the property to protect guests, staff, and assets.
  • Recruit, coach, and motivate a multicultural team—set targets, run performance reviews, and build leadership bench strength to reduce turnover and improve service delivery.
  • Partner with Sales & Revenue teams to execute yield management, group sales strategies, promotions, and local commercial partnerships to maximize occupancy and average rate.
  • Manage vendor relationships, capital projects, and property maintenance to ensure operational continuity and guest-ready facilities.

Skills & Qualifications
Must-Have

  • Bachelor's degree in Hospitality Management, Business, or equivalent with 5+ years' progressive hotel management experience (4- or 5-star preferred).
  • Proven P&L responsibility and experience delivering revenue growth and margin improvement in a hotel environment.
  • Strong leadership skills with track record managing cross-functional teams in a multicultural setting.
  • Hands-on knowledge of hotel systems (Opera/PMS, POS) and core operational processes (reservations, front office, housekeeping, F&B).
  • Excellent English communication skills; ability to interact with international guests and stakeholders.
  • Valid UAE work eligibility (visa sponsorship experience) and readiness for on-site, rotational shifts including weekends/holidays.

Preferred

  • Experience working in the GCC/UAE hospitality market and familiarity with local labor and safety regulations.
  • Revenue management tools knowledge (IDeaS, Duetto) and a measurable record improving RevPAR/ADR.
  • Professional certifications (CHA, Diploma in Hotel Management) or multilingual ability (Arabic plus other languages).

Benefits & Culture Highlights

  • Competitive tax-free UAE salary package with accommodation/allowances and visa support.
  • Fast-paced, multicultural team with clear career progression and training opportunities.
  • Opportunity to lead a full-service property and shape guest experience and commercial strategy.

To apply, bring a results-driven hospitality leadership approach, strong financial discipline, and a passion for delivering exceptional guest experiences across all touchpoints. Join WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO. as we build memorable stays and sustained commercial performance in the UAE hospitality market.

Skills: management,hotel manager,leadership

This advertiser has chosen not to accept applicants from your region.
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Hotel Manager

Abu Dhabi, Abu Dhabi Abroad Work

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Job Description

Overview

OPERATIONS MANAGER - RESTAURANTS

SummaryAs a Restaurant Operations Manager, you will help the Director of Food & Beverage in effectively managing and also running the varied F&B electrical outlets within the resort.

Responsibilities
  • As a Restaurant Operations Manager, you will help the Director of Food & Beverage in effectively managing and also running the varied F&B electrical outlets within the resort.
Qualifications
  • Prior experience in a comparable role
  • Based in the UAE
  • Fluency in German is an advantage

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Hotel Manager

Dubai, Dubai Fairmont Hotels & Resorts

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Job Viewed

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Job Description

Company Description

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.

Do what you love, care for the world, dare to challenge the status quo

Opened in 2021 on the western crescent of Palm Jumeirah, the world's largest man-made island and archipelago, this palatial beach resort, featuring 353 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.

More than a destination, Raffles The Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy.

Job Description

The Hotel Manager has responsibility for the overall operations of the Hotel's Rooms, Food & Beverage, Culinary, Housekeeping, Recreation, Spa and IT Divisions, including the development and performance management of employees. Oversee the financial aspects of the above-mentioned operations, optimizing profits while ensuring the highest level of service quality is provided to our guests. The Hotel Manager also has responsibility for departmental meetings, supplier relations and overall maintenance of the hotel.

Key Roles & Responsibilities
  • Set, plan and direct the operations and departments to achieve agreed goals of gross operating profit, competitive RevPar Index, Guest Satisfaction, Brand Consistency, Employee Engagement, LQA Audits and Service excellence.
  • Support the hotel's annual budgeting process and adhere to the Accor and Raffles established guidelines.
  • Assist in managing the operations and the hotel's budget and ensuring that expenses incurred are within budget and in line with the Accor and Raffles established guidelines.
  • Lead and guide the management team in driving the hotel to achieve its Key Performance indicators (KPI's) and goals.
  • Follow Accor protocol in approving expenses, and obtaining the approval first from the Managing Director and Director of Finance for items which require approval at this level before implementation.
  • Help to ensure all Marketing, Digital and PR Communications follow Raffles Brand Marketing guidelines and are very relevant to the market, and thought through as to bring value to the property and services.
  • Communicate in an effective and timely manner with Excom and Managing Director on matters which require their attention.
  • Represent the Raffles Brand in projecting a credible image to the market, residents and colleagues alike.
  • Be present to personally welcome key residents and guests.
  • Comply with Raffles' established guidelines on recruitment, appointment and promotion of Excom, Department Heads and colleagues.
  • Tracks and resolves guest complaints and feedback promptly and thoroughly.
  • Ensures all operational issues are addressed and documented for future reference. Be able to spot inconsistencies or potential issues before they escalate.
  • Be visible around the hotel and shows an active interest in our colleagues' welfare.
  • Lead by example in living the Raffles brand values and service culture as well as Code of Ethics.
  • Help and support to establish positive owner relations through proper and appropriate communications with the appointed Owner's representative.
  • Follow appropriate protocol in communicating with the appointed Owner's representative and keeping the Managing Director informed of such communications.
  • Manage owner relations and represent Managing Director in his absence.
  • Participate in monthly Owners and Asset Management meetings (P&L, BRM etc…)
Qualifications
  • Bachelor's degree from reputable hotel schools preferred
  • Minimum of 5 years of luxury hotel management experience with strong Rooms and / or F&B background gained from working in key cities / resorts destinations globally.
  • Previous experience working in the UAE is a must
Personal Attributes
  • Solid business/financial acumen with excellent understanding of luxury resort hotel operations
  • Act as a role model in delivering elegant and understated service with sophistication
  • Lead by example in building strong employee engagement
  • Proven track record in leading a diverse culture of leaders and employees effectively
  • Ability to analyse P&L statements to optimize revenue and control costs.
  • Exceptional attention to detail in daily operations, guest services, and colleagues' performance.
  • Skilled in financial decision-making to maximize hotel profitability
  • Strong leadership presence to motivate and guide teams consistently.

We are an equal opportunities employer and welcome applications from all qualified candidates.


#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Hotel Manager

Dubai, Dubai FAIRMONT

Posted today

Job Viewed

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Job Description

Company Description

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.

Do what you love, care for the world, dare to challenge the status quo

Opened in 2021 on the western crescent of Palm Jumeirah, the world's largest man-made island and archipelago, this palatial beach resort, featuring 353 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.

More than a destination, Raffles The Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy.

Job Description

The Hotel Manager has responsibility for the overall operations of the Hotel's Rooms, Food & Beverage, Culinary, Housekeeping, Recreation, Spa and IT Divisions, including the development and performance management of employees. Oversee the financial aspects of the above-mentioned operations, optimizing profits while ensuring the highest level of service quality is provided to our guests. The Hotel Manager also has responsibility for departmental meetings, supplier relations and overall maintenance of the hotel.

KEY ROLES & RESPONSIBILITIES
  • Set, plan and direct the operations and departments to achieve agreed goals of gross operating profit, competitive RevPar Index, Guest Satisfaction, Brand Consistency, Employee Engagement, LQA Audits and Service excellence.
  • Support the hotel's annual budgeting process and adhere to the Accor and Raffles established guidelines.
  • Assist in managing the operations and the hotel's budget and ensuring that expenses incurred are within budget and in line with the Accor and Raffles established guidelines.
  • Lead and guide the management team in driving the hotel to achieve its Key Performance indicators (KPI's) and goals.
  • Follow Accor protocol in approving expenses, and obtaining the approval first from the Managing Director and Director of Finance for items which require approval at this level before implementation.
  • Help to ensure all Marketing, Digital and PR Communications follow Raffles Brand Marketing guidelines and are very relevant to the market, and thought through as to bring value to the property and services.
  • Communicate in an effective and timely manner with Excom and Managing Director on matters which require their attention.
  • Represent the Raffles Brand in projecting a credible image to the market, residents and colleagues alike.
  • Be present to personally welcome key residents and guests.
  • Comply with Raffles' established guidelines on recruitment, appointment and promotion of Excom, Department Heads and colleagues.
  • Tracks and resolves guest complaints and feedback promptly and thoroughly.
  • Ensures all operational issues are addressed and documented for future reference. Be able to spot inconsistencies or potential issues before they escalate.
  • Be visible around the hotel and shows an active interest in our colleagues' welfare.
  • Lead by example in living the Raffles brand values and service culture as well as Code of Ethics.
  • Help and support to establish positive owner relations through proper and appropriate communications with the appointed Owner's representative.
  • Follow appropriate protocol in communicating with the appointed Owner's representative and keeping the Managing Director informed of such communications.
  • Manage owner relations and represent Managing Director in his absence.
  • Participate in monthly Owners and Asset Management meetings (P&L, BRM etc…)
Qualifications
  • Bachelor's degree from reputable hotel schools preferred
  • Minimum of 5 years of luxury hotel management experience with strong Rooms and / or F&B background gained from working in key cities / resorts destinations globally.
PERSONAL ATTRIBUTES
  • Solid business/financial acumen with excellent understanding of luxury resort hotel operations
  • Act as a role model in delivering elegant and understated service with sophistication
  • Lead by example in building strong employee engagement
  • Proven track record in leading a diverse culture of leaders and employees effectively
  • Ability to analyse P&L statements to optimize revenue and control costs.
  • Exceptional attention to detail in daily operations, guest services, and colleagues' performance.
  • Skilled in financial decision-making to maximize hotel profitability
  • Strong leadership presence to motivate and guide teams consistently.

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