Senior Field Service Engineer

Abu Dhabi, Abu Dhabi ABB

Posted 10 days ago

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Job Description

full time
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Automation Engineering Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines for Distributed Control Systems / Safety Systems / Substation Automation Systems with expertise in 800xA with AC 800M, ABB Infi90/S+ and/or other ABB Control Systems. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance.

The work model for the role is: {Onsite/hybrid}

This role is contributing to the Process Automation Energy Industries division in Abu Dhabi, UAE. Main stakeholders are customers, contractors, suppliers, project managers, and engineering colleagues within ABB.

You will be mainly accountable for:

  • Contributing to customer satisfaction by planning and executing service work as per customer order and expectations and ensuring customer retention by delivering superior customer experience.
  • Performing complex field service tasks, identifying and resolving high level technical problems, and making analysis through remote or on-site activity in service categories and products for which they are certified to perform, and providing advice and recommendations both internally and to customers within own area of expertise.
  • Planning and preparing site work for larger project team and managing related subcontractors at site, coaching technicians and engineers and supervising complex site activities.
  • Identifying improvement needs and potential solutions for them in the way of working and the products in question and drives improvement actions in own area of responsibility. Taking actions to identify new service business opportunities for ABB, in close cooperation with customer and other ABB teams.


Qualifications for the role
  • Hand-on and extensive field services experience in Automation industry is a Must-have for the role.
  • You are highly skilled in ABB 800xA with AC800M/ Symphony Plus (S+) systems and have experience working with ICSS and/or PMS/SCMS automation systems in the Oil & Gas and Power & Water market
  • You have over 5 years of experience in the automation field, working in ICSS and/or PMS/SCMS systems with ABB control systems
  • You are proficient in industrial communication protocols like IEC 61850, Modbus, Profibus, OPC, IEC 101, IEC 104, Profibus, between ABB automation systems and external systems or field devices as applicable
  • Possess an enhanced knowledge of ABB 800xA with AC 800M/Symphony Plus, and industrial networking and cybersecurity solutions for control systems
  • You are passionate about customer collaboration and have good communication skills
  • Degree in Engineering with demonstrated expertise in automation systems and process applications across the Oil & Gas and Power & Water industries
  • You are at ease communicating in English with internal teams, customers, and external stakeholders


What's in it for you?
We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates an impact you can see and feel, every day.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.

Run What Runs the World.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

More about us

ABB's Energy Industries division is enabling safe, smart, and sustainable projects and operations for businesses across the oil, gas, chemicals, power generation, life sciences and
water sectors. Driving integrated solutions that automate, digitalize, and electrify industry we connect our people and technology to help our customers adapt and succeed. With
over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector. Our technologies and solutions are designed to create value, improving operational efficiency and productivity, enhancing safety and minimizing risk. We support the development of new and renewable energy models - enabling energy efficient and low carbon operations across traditional industries.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
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Customer Service Agent

Abu Dhabi, Abu Dhabi BNB Chain

Posted today

Job Viewed

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Job Description

Location

Remote - Global

Employment Type

Full time

Location Type

Remote

Department

Operations

About the company

Trust Wallet is the leading non-custodial cryptocurrency wallet, trusted by over 200 million people worldwide to securely manage and grow their digital assets. Our vision is to give individuals the freedom to own their assets, confidently participate in the future economy, and access opportunities that enhance their lives. Our mission is to be a trusted personal companion — helping users safely navigate Web3, the on-chain economy, and the emerging AI-powered future. With support for over 10 million assets across 100+ blockchains, Trust Wallet offers a seamless, multi-chain experience backed by industry-leading self-custody technology, a vibrant community, and a growing ecosystem of partners.

The Opportunity

We are looking for a proactive and detail-oriented Customer Support Representative to manage inbound inquiries and maintain high-quality support through chat, email, and phone. You’ll independently resolve issues, escalate complex cases when needed, and stay updated with product and process knowledge. The role also involves adhering to quality and scheduling standards, collaborating with team members, and supporting improvement initiatives such as ticket deflection and data analysis.

Responsibilities

  • You will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls

  • Independently provide accurate information to resolve problems/issues that arise

  • Continuously educate one’s self with up-to-date and relevant information to support the customer service operations

  • You will escalate issues to your team leader, managers, and other departments as required

  • Adhere to the Quality Assurance standards set

  • Adhere to and comply with the schedule set by the Team Leader

  • Assist in the preparation of other processes as and when assigned/required by the Team Leader

  • Display good team working attitude and behavior within the team and other departments in the company

  • Assist in projects aimed at achieving team objectives such as implementing ticket deflection strategies, analyzing data/trends to drive defect reduction etc.

Qualifications

  • 2-3 years experience in frontline customer support, preferably in the financial or service industry

  • Have the passion and willingness to go above and beyond to solve complex problems while delivering an outstanding customer experience

  • Both adaptable and resilient, able to operate in a quickly changing environment

  • Excellent verbal and written professional English and your respective native language skills

  • Great at multitasking, prioritizing, and managing time effectively.

  • Knowledge or interest in blockchain/digital assets/fin-tech industry

  • Ability to work on flexible working hours and shifts (including night shifts, weekends, and Public Holidays)

Nice to have:

  • Previous engagement in blockchain-specific projects, especially related to wallet development.

  • Open-source contributions and long-term engagements

  • Experience with iOS/Android/Web platforms

  • Deep understanding of distributed systems and cryptographic principles.

  • Proficiency in working with different blockchain protocols and standards.

  • Previous experience in Golang, Rust or Solidity is a plus.

Working at Trust Wallet

  • Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry

  • Fast moving, challenging and unique business problems

  • International work environment, flat organization, flexible working hours

  • Great career development opportunities in a growing company

Additional Information

You must have the right to work for the country you are based.

Why work at Trust Wallet?

  • Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities.

  • Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.

  • Tackle fast-paced, challenging and unique projects.

  • Work in a truly global organization, with international teams and a flat organizational structure.

  • Enjoy competitive salary and benefits.

  • Balance life and work with flexible working hours and casual work attire.

Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.

You must keep in mind that due to the large amount of the applications, please be advised you will not be contacted within 4 weeks from your application date if you do not hear back.

#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.

Customer Service Agent

Mussafah, Abu Dhabi BNB Chain

Posted today

Job Viewed

Tap Again To Close

Job Description

Location

Remote - Global

Employment Type

Full time

Location Type

Remote

Department

Operations

About the company

Trust Wallet is the leading non-custodial cryptocurrency wallet, trusted by over 200 million people worldwide to securely manage and grow their digital assets. Our vision is to give individuals the freedom to own their assets, confidently participate in the future economy, and access opportunities that enhance their lives. Our mission is to be a trusted personal companion — helping users safely navigate Web3, the on-chain economy, and the emerging AI-powered future. With support for over 10 million assets across 100+ blockchains, Trust Wallet offers a seamless, multi-chain experience backed by industry-leading self-custody technology, a vibrant community, and a growing ecosystem of partners.

The Opportunity

We are looking for a proactive and detail-oriented Customer Support Representative to manage inbound inquiries and maintain high-quality support through chat, email, and phone. You’ll independently resolve issues, escalate complex cases when needed, and stay updated with product and process knowledge. The role also involves adhering to quality and scheduling standards, collaborating with team members, and supporting improvement initiatives such as ticket deflection and data analysis.

Responsibilities

  • You will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls

  • Independently provide accurate information to resolve problems/issues that arise

  • Continuously educate one’s self with up-to-date and relevant information to support the customer service operations

  • You will escalate issues to your team leader, managers, and other departments as required

  • Adhere to the Quality Assurance standards set

  • Adhere to and comply with the schedule set by the Team Leader

  • Assist in the preparation of other processes as and when assigned/required by the Team Leader

  • Display good team working attitude and behavior within the team and other departments in the company

  • Assist in projects aimed at achieving team objectives such as implementing ticket deflection strategies, analyzing data/trends to drive defect reduction etc.

Qualifications

  • 2-3 years experience in frontline customer support, preferably in the financial or service industry

  • Have the passion and willingness to go above and beyond to solve complex problems while delivering an outstanding customer experience

  • Both adaptable and resilient, able to operate in a quickly changing environment

  • Excellent verbal and written professional English and your respective native language skills

  • Great at multitasking, prioritizing, and managing time effectively.

  • Knowledge or interest in blockchain/digital assets/fin-tech industry

  • Ability to work on flexible working hours and shifts (including night shifts, weekends, and Public Holidays)

Nice to have:

  • Previous engagement in blockchain-specific projects, especially related to wallet development.

  • Open-source contributions and long-term engagements

  • Experience with iOS/Android/Web platforms

  • Deep understanding of distributed systems and cryptographic principles.

  • Proficiency in working with different blockchain protocols and standards.

  • Previous experience in Golang, Rust or Solidity is a plus.

Working at Trust Wallet

  • Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry

  • Fast moving, challenging and unique business problems

  • International work environment, flat organization, flexible working hours

  • Great career development opportunities in a growing company

Additional Information

You must have the right to work for the country you are based.

Why work at Trust Wallet?

  • Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities.

  • Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.

  • Tackle fast-paced, challenging and unique projects.

  • Work in a truly global organization, with international teams and a flat organizational structure.

  • Enjoy competitive salary and benefits.

  • Balance life and work with flexible working hours and casual work attire.

Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.

You must keep in mind that due to the large amount of the applications, please be advised you will not be contacted within 4 weeks from your application date if you do not hear back.

#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.

Customer Service Agent

Abu Dhabi, Abu Dhabi BNB Chain

Posted today

Job Viewed

Tap Again To Close

Job Description

Location

Remote - Global

Employment Type

Full time

Location Type

Remote

Department

Operations

About the company

Trust Wallet is the leading non-custodial cryptocurrency wallet, trusted by over 200 million people worldwide to securely manage and grow their digital assets. Our vision is to give individuals the freedom to own their assets, confidently participate in the future economy, and access opportunities that enhance their lives. Our mission is to be a trusted personal companion — helping users safely navigate Web3, the on-chain economy, and the emerging AI-powered future. With support for over 10 million assets across 100+ blockchains, Trust Wallet offers a seamless, multi-chain experience backed by industry-leading self-custody technology, a vibrant community, and a growing ecosystem of partners.

The Opportunity

We are looking for a proactive and detail-oriented Customer Support Representative to manage inbound inquiries and maintain high-quality support through chat, email, and phone. You’ll independently resolve issues, escalate complex cases when needed, and stay updated with product and process knowledge. The role also involves adhering to quality and scheduling standards, collaborating with team members, and supporting improvement initiatives such as ticket deflection and data analysis.

Responsibilities

  • You will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls

  • Independently provide accurate information to resolve problems/issues that arise

  • Continuously educate one’s self with up-to-date and relevant information to support the customer service operations

  • You will escalate issues to your team leader, managers, and other departments as required

  • Adhere to the Quality Assurance standards set

  • Adhere to and comply with the schedule set by the Team Leader

  • Assist in the preparation of other processes as and when assigned/required by the Team Leader

  • Display good team working attitude and behavior within the team and other departments in the company

  • Assist in projects aimed at achieving team objectives such as implementing ticket deflection strategies, analyzing data/trends to drive defect reduction etc.

Qualifications

  • 2-3 years experience in frontline customer support, preferably in the financial or service industry

  • Have the passion and willingness to go above and beyond to solve complex problems while delivering an outstanding customer experience

  • Both adaptable and resilient, able to operate in a quickly changing environment

  • Excellent verbal and written professional English and your respective native language skills

  • Great at multitasking, prioritizing, and managing time effectively.

  • Knowledge or interest in blockchain/digital assets/fin-tech industry

  • Ability to work on flexible working hours and shifts (including night shifts, weekends, and Public Holidays)

Nice to have:

  • Previous engagement in blockchain-specific projects, especially related to wallet development.

  • Open-source contributions and long-term engagements

  • Experience with iOS/Android/Web platforms

  • Deep understanding of distributed systems and cryptographic principles.

  • Proficiency in working with different blockchain protocols and standards.

  • Previous experience in Golang, Rust or Solidity is a plus.

Working at Trust Wallet

  • Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry

  • Fast moving, challenging and unique business problems

  • International work environment, flat organization, flexible working hours

  • Great career development opportunities in a growing company

Additional Information

You must have the right to work for the country you are based.

Why work at Trust Wallet?

  • Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities.

  • Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.

  • Tackle fast-paced, challenging and unique projects.

  • Work in a truly global organization, with international teams and a flat organizational structure.

  • Enjoy competitive salary and benefits.

  • Balance life and work with flexible working hours and casual work attire.

Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.

You must keep in mind that due to the large amount of the applications, please be advised you will not be contacted within 4 weeks from your application date if you do not hear back.

#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.

Service Engineer

Abu Dhabi, Abu Dhabi Kone México

Posted today

Job Viewed

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Job Description

Service Engineer page is loaded# Service Engineerlocations: Abu Dhabitime type: Full timeposted on: Vandaag geplaatstjob requisition id: R Certified as a Top Employer in the UAE, Qatar, KSA, and Oman, KONE is dedicated to creating a superior workplace through outstanding people practices. We emphasize cultivating a great work culture, inspiring high standards of quality and efficiency, and fostering an environment that promotes collaboration, diversity, growth, and well-being.KONE Middle East, Turkey & Africa (KMTA) is embarking on an exciting growth phase, expanding its direct presence in seven regions. KONE is seeking a dynamic and enthusiastic Service Engineer to join our Abu Dhabi office. This role involves planning, managing, and overseeing the contracted scope of work, with responsibility for the safe, high-quality, and efficient installation of KONE solutions, in line with the agreed schedule and budget.The successful candidate will be responsible for planning, managing, and controlling field service operations in their area in accordance with service contract requirements, company policies, and KONE processes.The Service Engineer will also be the primary point of contact for all technical or operational issues raised by customers and will be responsible for the costs of maintenance field operations (callouts, service repairs, planned maintenance), as well as for the revenue generated from callout and service repair sales.A **service mindset** is an outlook that focuses on creating customer trust, value, and loyalty, and hence we are looking for somebody with a proven track record of being a go-getter and a strong leader, along with a customer-focused attitude.**Responsibilities*** Accountable for customer satisfaction through quality of service and precise communication, including equipment safety and performance* Resolving customer service quality complaints and invoicing complaints related to maintenance operations* Delivery of service according to the service contract requirements as per the KONE quality standards and the local regulations* Control of the field operations costs, callouts, and service repair sales.* Managing the third-party inspection visits and follow-up actions* Validates the service contract and technical terms with sales* Accountable for the planned maintenance scheduling, optimized routing, and performing site audits* Investigating accidents and following company policy on evidence custody and internal reporting* Accountable for the performance of assigned technicians and for their motivation and competence development.**Education:** Bachelor's degree in engineering.**Experience:** Minimum of 1 year of field experience in Elevators, Facility Management (FM), Automatic Doors, or related Operations & Maintenance industries.**Skills & Competencies**:* Strong technical engineering knowledge.* Excellent English communication skills (spoken & written).* Customer-focused, sales-oriented mindset.* Ability to interpret and analyze customer needs effectively.* Highly motivated, goal-oriented, and diligent.* Strong organizational and self-management skills.* Team management experience is an advantage.**Personal Attributes**:* Young, energetic, presentable, and a quick learner.* Strong orientation towards delivering a high level of customer service.**Additional Preferences**:* Arabic language proficiency is preferred.* A UAE driving license is an advantage.Bij KONE geloven we dat onze medewerkers de sleutel zijn tot succes. We zijn trots op de arbeidsvoorwaarden die wij bieden, deze dragen bij aan de betrokkenheid en motivatie van onze medewerkers. We hebben een open en informele cultuur waar medewerkers met respect voor elkaar samenwerken met als streven de beste resultaten te behalen. Dit helpt ons om van KONE een ‘great place to work’ te maken. We ondersteunen persoonlijke groei en bieden diverse kansen aan om je carrière binnen KONE verder te ontwikkelen.Bekijk hier onze vacatures: #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Regional Director, Global Service Sales - EMA

Abu Dhabi, Abu Dhabi Elliott Group

Posted today

Job Viewed

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Job Description

Regional Director, Global Service Sales - EMA page is loaded# Regional Director, Global Service Sales - EMAlocations: Abu Dhabitime type: Full timeposted on: Posted Yesterdayjob requisition id: R3009# # **Overview & Responsibilities**# Ebara Elliott Energy (EEE), a subsidiary of the Japan-based Ebara Corporation, is a globally recognized solution provider in the energy industry. For over a century, EEE has specialized in the design, manufacture, and service of technically advanced turbomachinery, including centrifugal and axial compressors, steam turbines, power recovery expanders, and custom pumps. Our equipment is critical to operations in the petrochemical, refining, oil & gas, and power generation sectors worldwide.# Role ContextThe Regional Director for Europe, Middle East, and Africa (EMA) - Global Service Sales, is a senior leadership position responsible for defining and executing the aftermarket sales strategy across the region. This role involves comprehensive oversight of sales operations, personnel management, market development, and strategic collaboration to ensure the achievement of aggressive sales and profitability targets for the company's critical rotating equipment services.# Job Responsibilities# **Strategic Leadership and Sales Management*** Direct and lead all sales and promotional activities by selecting, hiring, organizing, and directing the regional staff and external representatives.* Plan, organize, and periodically review customer account assignments with Regional Sales Managers and Service Shop Managers to ensure optimal market coverage and achievement of sales objectives.* Assume ultimate responsibility for the content and accuracy of the Customer Relationship Management (CRM) system within the defined territory of operation.* Analyze local and general business and economic trends, sales activity, and competitive trends, and report findings to Management to inform strategy.* Identify and develop new business opportunities, niche marketing programs, and potential acquisition candidates; perform due diligence (in conjunction with Finance) and assist in negotiations as directed.* Help to develop and implement the strategic plan for the Aftermarket sector.# Commercial Development and Client Relations* Establish and maintain close, high-level relationships with key client personnel, coordinating efforts with the supervisor and appropriate Sales personnel.* Personally assist in the development of new markets and sales techniques in conjunction with other Elliott groups.* Plan, organize, and direct long-range programs aimed at specific products or industry markets.* Handle or assist in resolving credit and account collection problems and resolve any sales credit allocation questions with those involved.* Provide input into the Sales Incentive Plan to ensure its long-term effectiveness and alignment with strategic goals.* Ensure correct representation and maintain good public relations at trade shows and other external events at all times.# Team Development and Collaboration* Periodically support individual Sales personnel and representatives in their selling efforts with customers, and direct the activities of assigned representatives for Elliott products.* Establish and manage annual sales quotas and expense budgets for all sales personnel and representatives within the EMA region, ensuring the collective targets meet or exceed the overall assigned regional sales budget.* Plan, prepare, and conduct periodic training programs for personnel under jurisdiction, including Elliott agents and representatives, covering both soft skills and technical awareness.* Continually analyze the capabilities and limitations of individual employees and representatives, guiding their progress through suitable training and direction.* Hires and trains new Sales personnel as the market dictates.* Collaborate with all necessary internal functions, including Field Engineering, Operations Managers, Engineered Solutions, Marketing, EP, and IP, to meet objectives on specific projects.* Assure that good relations and communications are maintained with all offices and departments of the Company.* Provide inspirational leadership to obtain high morale and efficiency from the staff and representatives.* Carry out special projects as assigned by the Supervisor.# Qualifications & Experience* A Master’s degree in Mechanical Engineering, Business Administration, or a relevant technical field is highly preferred.* Extensive experience in managing regional or global sales teams, preferably within the turbomachinery, oil & gas, or power generation sectors.* Proven track record of achieving aggressive sales targets and driving market growth in the EMA region.* Demonstrated ability to establish and maintain strong professional relationships with executive-level clients.* Strong financial acumen, including experience in budgeting, sales quota setting, and managing credit/collection issues.* Experience in identifying and developing new markets, strategic planning, and participating in due diligence/acquisition processes.* Demonstrated leadership ability to motivate, train, and develop a high-performing sales team.* Excellent verbal and written communication skills in English are required; proficiency in other major regional languages (e.g., Italian, Arabic, French) is highly desirable.**Base Location & Work Schedule**This is a full time permanent position based in Abu Dhabi, UAE.**The world turns to Elliott.**Customers throughout the world choose Elliott for the design, manufacture and service of their critical rotating equipment. Elliott’s global service network routinely installs, overhauls, repairs, upgrades and rerates machines from any manufacturer. Customers everywhere turn to Elliott for precision engineering, extraordinary reliability and unparalleled service.To learn more about our Job Applicant Privacy Notice, please . #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Service Engineer

Abu Dhabi, Abu Dhabi Kone México

Posted today

Job Viewed

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Job Description

Service Engineer page is loaded# Service Engineerlocations: Abu Dhabitime type: Temps pleinposted on: Offre publiée aujourd'huijob requisition id: R Certified as a Top Employer in the UAE, Qatar, KSA, and Oman, KONE is dedicated to creating a superior workplace through outstanding people practices. We emphasize cultivating a great work culture, inspiring high standards of quality and efficiency, and fostering an environment that promotes collaboration, diversity, growth, and well-being.KONE Middle East, Turkey & Africa (KMTA) is embarking on an exciting growth phase, expanding its direct presence in seven regions. KONE is seeking a dynamic and enthusiastic Service Engineer to join our Abu Dhabi office. This role involves planning, managing, and overseeing the contracted scope of work, with responsibility for the safe, high-quality, and efficient installation of KONE solutions, in line with the agreed schedule and budget.The successful candidate will be responsible for planning, managing, and controlling field service operations in their area in accordance with service contract requirements, company policies, and KONE processes.The Service Engineer will also be the primary point of contact for all technical or operational issues raised by customers and will be responsible for the costs of maintenance field operations (callouts, service repairs, planned maintenance), as well as for the revenue generated from callout and service repair sales.A **service mindset** is an outlook that focuses on creating customer trust, value, and loyalty, and hence we are looking for somebody with a proven track record of being a go-getter and a strong leader, along with a customer-focused attitude.**Responsibilities*** Accountable for customer satisfaction through quality of service and precise communication, including equipment safety and performance* Resolving customer service quality complaints and invoicing complaints related to maintenance operations* Delivery of service according to the service contract requirements as per the KONE quality standards and the local regulations* Control of the field operations costs, callouts, and service repair sales.* Managing the third-party inspection visits and follow-up actions* Validates the service contract and technical terms with sales* Accountable for the planned maintenance scheduling, optimized routing, and performing site audits* Investigating accidents and following company policy on evidence custody and internal reporting* Accountable for the performance of assigned technicians and for their motivation and competence development.**Education:** Bachelor's degree in engineering.**Experience:** Minimum of 1 year of field experience in Elevators, Facility Management (FM), Automatic Doors, or related Operations & Maintenance industries.**Skills & Competencies**:* Strong technical engineering knowledge.* Excellent English communication skills (spoken & written).* Customer-focused, sales-oriented mindset.* Ability to interpret and analyze customer needs effectively.* Highly motivated, goal-oriented, and diligent.* Strong organizational and self-management skills.* Team management experience is an advantage.**Personal Attributes**:* Young, energetic, presentable, and a quick learner.* Strong orientation towards delivering a high level of customer service.**Additional Preferences**:* Arabic language proficiency is preferred.* A UAE driving license is an advantage.Chez KONE, nous nous attachons à créer une culture de travail innovante et collaborative, dans laquelle nous valorisons la contribution de chaque individu. L’engagement de chacun de nos salariés est au cœur de notre démarche collaborative et nous encourageons la participation de chacun ainsi que le partage d’informations et d’idées. Nous nous engageons au quotidien dans une démarche durable et responsable, s’appuyant sur des pratiques commerciales éthiques. Nous développons une culture basée sur la confiance, le respect et le travail en équipe ainsi que sur la reconnaissance de la performance individuelle. Rejoindre KONE, c’est rejoindre une entreprise ou il fait bon vivre, respectueuse de la qualité de vie de chacun de ses collaborateurs. Nous sommes fiers de proposer des parcours de carrières riches en expériences et opportunités qui vous aideront à atteindre vos objectifs professionnels et personnels.En savoir plus sur #J-18808-Ljbffr
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Service Engineer

Abu Dhabi, Abu Dhabi Kone México

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Job Description

Service Engineer page is loaded# Service Engineerlocations: Abu Dhabitime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R Certified as a Top Employer in the UAE, Qatar, KSA, and Oman, KONE is dedicated to creating a superior workplace through outstanding people practices. We emphasize cultivating a great work culture, inspiring high standards of quality and efficiency, and fostering an environment that promotes collaboration, diversity, growth, and well-being.KONE Middle East, Turkey & Africa (KMTA) is embarking on an exciting growth phase, expanding its direct presence in seven regions. KONE is seeking a dynamic and enthusiastic Service Engineer to join our Abu Dhabi office. This role involves planning, managing, and overseeing the contracted scope of work, with responsibility for the safe, high-quality, and efficient installation of KONE solutions, in line with the agreed schedule and budget.The successful candidate will be responsible for planning, managing, and controlling field service operations in their area in accordance with service contract requirements, company policies, and KONE processes.The Service Engineer will also be the primary point of contact for all technical or operational issues raised by customers and will be responsible for the costs of maintenance field operations (callouts, service repairs, planned maintenance), as well as for the revenue generated from callout and service repair sales.A **service mindset** is an outlook that focuses on creating customer trust, value, and loyalty, and hence we are looking for somebody with a proven track record of being a go-getter and a strong leader, along with a customer-focused attitude.**Responsibilities*** Accountable for customer satisfaction through quality of service and precise communication, including equipment safety and performance* Resolving customer service quality complaints and invoicing complaints related to maintenance operations* Delivery of service according to the service contract requirements as per the KONE quality standards and the local regulations* Control of the field operations costs, callouts, and service repair sales.* Managing the third-party inspection visits and follow-up actions* Validates the service contract and technical terms with sales* Accountable for the planned maintenance scheduling, optimized routing, and performing site audits* Investigating accidents and following company policy on evidence custody and internal reporting* Accountable for the performance of assigned technicians and for their motivation and competence development.**Education:** Bachelor's degree in engineering.**Experience:** Minimum of 1 year of field experience in Elevators, Facility Management (FM), Automatic Doors, or related Operations & Maintenance industries.**Skills & Competencies**:* Strong technical engineering knowledge.* Excellent English communication skills (spoken & written).* Customer-focused, sales-oriented mindset.* Ability to interpret and analyze customer needs effectively.* Highly motivated, goal-oriented, and diligent.* Strong organizational and self-management skills.* Team management experience is an advantage.**Personal Attributes**:* Young, energetic, presentable, and a quick learner.* Strong orientation towards delivering a high level of customer service.**Additional Preferences**:* Arabic language proficiency is preferred.* A UAE driving license is an advantage.Wir bei KONE konzentrieren uns auf die Schaffung einer innovativen und partnerschaftlichen Arbeitskultur, in der wir den Beitrag jedes einzelnen wertschätzen. Die Mitarbeiterbindung ist für uns ein Schwerpunktbereich und wir ermutigen unsere Mitarbeiter, sich einzubringen sowie Informationen und Ideen auszutauschen. Nachhaltigkeit ist ein integraler Bestandteil unserer Kultur und der täglichen Arbeit. Wir befolgen ethische Geschäftspraktiken und haben es uns zum Ziel gesetzt, eine Kultur des Miteinander aufzubauen, in der Kollegen einander vertrauen und sich respektieren und in der gute Leistung anerkannt wird. Als Unternehmen, das einen großartigen Arbeitsplatz bietet, sind wir darauf stolz, eine Vielzahl von Erfahrungen und Möglichkeiten anzubieten, mit deren Hilfe Sie Ihre beruflichen und persönlichen Ziele erreichen und ein gesundes, ausgeglichenes Leben genießen können.Weitere Informationen finden Sie unter #J-18808-Ljbffr
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Customer Service (Fast Food Service)

Abu Dhabi, Abu Dhabi Yazwaamanpower

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Job Description

This job posting is for a position with our reputed Client in Abu Dhabi for Food Service of their employees.

Education:

Basic Education: Any. Previous Experience: Worked in Fastfood chain, QSR (Quick Service Restaurant). Minimum 1 year working experience in UAE. Candidates currently in UAE.

Job Description:

  1. Assembling and packing food orders in carry-out containers and bags
  2. Assisting cooks with food preparation
  3. Taking payments for food orders and providing correct change
  4. Cleaning tables in dining areas
  5. Stocking condiment and beverage stations
  6. Taking customer orders via telephone and mobile apps

Desired Profile:

Similar to job description, candidates should have relevant experience in food service roles.

Al Reem Island, City of Lights,
Addax Tower, 5107,
Abu Dhabi, UAE,
PO Box 47019

  • +971
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Human Resources Coordinator |Hilton Abu Dhabi Yas Island

Abu Dhabi, Abu Dhabi Hilton Worldwide, Inc.

Posted today

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Job Description

Overview

Job Description - Human Resources Coordinator | Hilton Abu Dhabi Yas Island (HOT0BYED)

Work Locations

Hilton Abu Dhabi Yas Island, Yas Island Abu Dhabi

What will I be doing?

The Human Resources Coordinator coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management. Specifically you will be responsible for performing the following tasks to the highest standards:

  • Coordinates projects and activities and projects, as assigned. Provides clerical and office support and assistance to department management
  • Maintain communication with departments involved in the assigned project/activity
  • Route incoming mail, faxes, and packages
  • Answer telephone and assist internal and external guests with requests
  • Writes correspondence on behalf of the department
  • Makes copies, send/distributes outgoing mail
  • Uses email system to deliver and accept emails
  • Greet internal and external customers when entering the department
  • Assist with a variety of requests
  • Maintain office supplies for department
  • Report all unsafe conditions immediately
  • Attend all mandatory meetings
  • Follow and know emergency procedures as needed
  • Keep work area clean and organized
  • Maintain a good working relationship with other department, employees, and guess
What are we looking for?

A Human Resources Coordinator serving Hilton Brand hotels is always working on behalf of our Guest and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in or equivalent role
  • Excellent communication and people skills
  • Committed to delivering a high level of customer service, both internally and externally
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • Ability to work on their own or in teams
  • Experience with MS office applications and outlook

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Knowledge of hospitality
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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