258 Human Resources jobs in Abu Dhabi

time left to apply End Date: August 31, 2025 (29 days left to apply)

job requisition id 30179081

Why Carrier?

Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented the modern air conditioning, and our team of pioneers and innovators have a long trajectory of developing new technologies.

We offer an evolving range of industry-leading services and solutions aimed to create healthier homes, buildings, and shipping environments to reduce environmental impact. We recognize diversity and inclusion as the engine to growth and innovation, and continue to lead because we have an exceptional workforce that puts the client at the centre of everything.

Role Responsibilities:

Works under direct supervision to perform on-site field service directly to customers regarding installing, updating, operating, maintaining, repairing and removing of equipment to meet customer requirements.

Uses standard procedures to install, test, service and repair basic equipment to conform with company operating specifications and customer requirements.

Uses standard procedures to perform basic on-site preventative maintenance, routine repair, and calibration after installation.

Inspects equipment on a regular basis to ensure proper functioning.

Maintains equipment logs that record performance problems, repairs, calibrations, or tests and submits weekly reports summarizing these activities.

Follow standard processes to accomplish tasks (Understand & follow oral and written directions).

Essential Task Description: (daily tasks and duties) including daily timesheet.

Attend & complete assigned tasks within assigned time to the best ability and ensure quality services & customer satisfaction. Leave site clean & neat.

Keep customer informed with the task nature & progress upon site arrival & prior leaving work site. Share outstanding issues & suggested enhancements / recommendations.

Fill up Job Completion Certificate / Job Card / EH&S site surveys.

Inspect air-conditioning units to ensure efficient operation & diagnose mechanical and electrical malfunctions and make recommendations.

Make estimates of labor hours & materials required.

Assist in repairing and replacing damaged parts.

Cleans coils, blowers, checks motors, and belt tensions.

Work closely with colleagues as part of an integrated team.

Recognize safety hazards commonly found in HVAC operations, and identify and implement appropriate controls to ensure safe work.

Identify situations that require escalation or elevation to Supervisor or Manager for guidance or need to request additional support.

Manage & organize machinery tools pickup, delivery, usage & inventory as applicable.

Performs additional duties and responsibilities as required.

Recognize and identify potential risks and hazards associated with performing all work-related duties safely.

Attend regular (EH&S / Technical) Trainings & meetings.

Role Purpose:

Diagnostic review, repair and replacement of parts as well as the replacement and installation of equipment

Diploma (or equivalent) in Air-Conditioning & Refrigeration Field.

Minimum 2 years of working experience / internship in the HVAC industry / field.

A valid driving license is a plus.

Minimum products knowledge ( DX & Airside Equipment+ Reciprocating chillers.)

What we offer

We offer excellent development opportunities, an attractive salary and exceptional benefits including the following:

International working environment

Drive forward your career through professional development opportunities

Achieve your personal goals with our Employee Assistance Programme

Your journey with us

We always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages:

Initial call with our sourcing/recruitment team

Interview with the Manager

Our commitment to you

As an employer of choice, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better.

The values that guide us are respect, integrity, inclusion, innovation, and excellence.

We’re excited for you to join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.

Customer Service Advisor - Arabic Speaker - Abudhabi page is loaded Customer Service Advisor - Arabic Speaker - Abudhabi Apply locations ARE Abu Dhabi - Building Khaleej Area posted on Posted 30+ Days Ago job requisition id R1578216

Job Title:

Job Description

• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer

• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures

• Maintain basic knowledge of client products and/or services

• Prepare complete and accurate work including appropriately notating accounts as required

• Participate in activities designed to improve customer satisfaction and business performance

• Offer additional products and/or services

• Track, document and retrieve information in call tracking database

• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff

• High school diploma with three to six months of relevant experience preferred

• Courteous with strong customer service orientation

• Strong computer navigation skills and PC Knowledge

• Ability to effectively communicate, both written and verbally

• Dependable with strong attention to detail

• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly

• Tolerance for repetitive work in a fast-paced, high production work environment

• Ability to work as a team member, as well as independently

• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner

• Ability to rotate shifts, as needed

• Based on location and/or program, additional experience/skills may be required

*Job requirements may vary by country and will not contravene any local laws

Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.

RECRUITER ENTER THE APPLICABLE LANGUAGE:

GERMANY - This job description does not apply to employees in Germany.

UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION

PHILIPPINES

• Minimum of two years of college education. No prior call center experience is required

• Ability to think clearly and can explain simple issues effectively, both written and verbally

INDIA

• Ability to effectively communicate, both written and verbally

• Listen attentively to customer needs and concerns; demonstrate empathy

• Clarify customer requirements; probe for and confirm understanding of requirements or problem

• Confirm customer understanding of the solution and provide additional customer education as needed

• Ability to learn including strong problem solving skills

• Demonstrate strong probing and problem solving skills

• Should be able to handle complex queries

• Should be able to resolve customer queries independently

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

Language Requirements:

Time Type:

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix CVG Corporation isanEEO/AA/M/F/Vet/DisabilityEmployer.

• Perform regular preventative maintenance on Siemens S120 VFD systems as per manufacturer and site-specific schedules.
• Conduct inspections, testing, and analysis of drive parameters to identify wear, irregularities, or potential faults.
• Troubleshoot, diagnose, and repair drive-related faults including communication errors, power issues, and motor performance problems.
• Update firmware, back up configurations, and ensure parameter settings are optimized for operational requirements.
• Replace or repair defective components such as IGBTs, control boards, cooling fans, and capacitors.
• Maintain accurate documentation of service activities, inspection results, and parts used.
• Collaborate with engineering and operations teams to schedule downtime and communicate maintenance activities.
• Ensure all work complies with company safety policies and relevant electrical codes/standards.
• Provide technical support and training to plant staff on S120 operation and maintenance practices.
• Stay up to date with Siemens S120 product updates and industry best practices.

• Education: Diploma or degree in Electrical Engineering, Industrial Automation, or related field.
• Experience: 3 years of hands-on experience with Siemens S120 VFDs or comparable drive systems.
• Certifications: Siemens VFD training or equivalent preferred.
• Skills:
  
  • Strong knowledge of drive commissioning, parameter tuning, and diagnostics.
  • Familiarity with Siemens STARTER and/or SINAMICS Drive software.
  • Ability to interpret electrical schematics, drive wiring diagrams, and PLC interfaces.
  • Competency in using diagnostic tools, multimeters, and oscilloscopes.
  • Excellent problem-solving skills and attention to detail.
  • Good communication and documentation skills.

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.

Main objectives of the role

• Ensure premium service consulting tailored to the individual needs of each customer.

• Boost sales through selling Aftersales products and services.

• Loyalise customers and ensure customer satisfaction at any time.

Tasks

• Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.

• Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.

• Maintaining positive customer relationships to ensure repeat business.

• Ensuring all details on services rendered and costs are related to customers and processing their payments.

• Liaising with service technicians about parts ordering and ensuring parts are available when needed.

Interfaces

• Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor.

To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.

To succeed in this role, you should have the following skills and experience:

• A bachelor's degree in mechanical engineering or automotive related field

• Professional service advisor experience of an automotive dealership

• Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)

• Proficiency with industry-specific software.

• Excellent customer service, interpersonal, and communication skills.

• Strong organizational, decision making, and problem-solving skills.

• The ability to communicate with mechanics, customers, and management.

• UAE driving license

You as a Senior Field Service Engineer will be part of Hitachi Energy business based in Abu Dhabi, UAE. This role is responsible to encompasses the performance of aftermarket services and support for the installed base, as well as High Voltage Products (GIS, LTB, AIS, GCB & Power Quality) maintenance services to our utility, contractor for UAE and would involve performing preventative maintenance, upgrades, troubleshooting, and warranty repairs on High Voltage Products, as well as performing commissioning activities. It also involves the development and implementation of proactive services responsive to customer requirements. The position also includes the coordination of investigations of customer-reported issues and assisting to achieve equitable solutions for our customers.

Your responsibilities

• Strong knowledge in High Voltage Products Services & Service portfolios
• Carrying out Installation & Commissioning and Maintenance services independently.
• Providing on-site or remote technical support for installation and commissioning of mainly GIS and LTB, AIS & Power Quality Solutions, and routine maintenance services, identifies technical problems and makes analysis through remote or on-site activity in different Service categories.
• Ensuring that the necessary accident prevention measures are observed; specifically, he abides by the guidelines for work on live system components.
• Supervising the adherence to the safety and industry acceptable practice.
• Creating and maintaining strong relationships with customers, understanding their needs and providing specialist support and solutions.
• Recommendation to customer for immediate and future service requirements, provide feedback to Service Sales team.
• Acting as representative of the OEM during interaction with the customer and preparing the tools, equipment and parts needed for a service job and understand the scope of the job to be performed.
• Ensuring that the documentation for the job is available and briefing with service manager, head of department or supervisor about the expected situation on site.
• Creating service reports, time sheets & delivery note, duly signed by customer.
• Acting as voice of customer back into internal engineering and quality functions.
• Supporting service and delivery of site activities for High Voltage Products or Equipment’s maintenance works.
• Effectively manages multifunctional interfaces – internal, feeder factories, service department, customers, and sub suppliers and abilities to show personal leadership & maintain a teamwork environment to deliver assignments. Strong self-disciplined approach to ensure quality and accuracy of delivery.
• Updating installed base in IB Analyzer (the approved service database) with the changes made at site.
• Establishing long-term customer relationships by understanding customer requirements and applicable regulations, respond immediately to issues and demonstrate in-depth technical service product/solutions knowledge to promote product Life Cycle Management.
• Responsible for adherence to the quality assurance requirements on the Power Plant or Substation or Oil & Gas or process Industries site and seeks to improve these continually.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

• A bachelor’s degree in engineering field is required.
• Minimum 8 years of experience and previous experiences of 4 to 6 years in High Voltage Products or Equipment’s (GIS, LTB, AIS), Power Quality Products (PQPS) installation testing and commissioning, repair and maintenance, monitoring and measuring devices, maintenance work of High Voltage Products or Equipment’s, PQPS used in industries or utilities companies. Computer literate and excellent interpersonal written or oral communication skills.
• At least 4 to 5 Years of relevant experiences in Sub Transmission GIS Installation and Commissioning including Substation Services and Preventive Maintenance activities’ Installation & Commissioning services is added value.
• Team player with the ability to network and build relationships both internally and externally.
• Highly focused to meet customer service and quality standards.
• Hitachi Energy make GIS with valid Factory Certification
• Proficiency in both spoken & written English and Arabic language is required.

Apply now

Location: Abu Dhabi CI Tower, United Arab Emirates
Job type: Full time
Experience: Experienced
Job function: Engineering & Science
Contract: Regular
Publication date: 2024-10-15
Reference number: R0064144

Field service engineer (pump equipment) - Full Time - Abu Dhabi , United Arab Emirates

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

We are looking for a/anField service engineer (pump equipment) to join our Services_EUA team in United Arab Emirates.

Sulzer Middle East is looking for a field service engineer, responsible for the overhaul, repair, installation & commissioning of pump equipment to support our client base in the Middle East. Preparing, coordinating and carrying out inspections and repairs of all pump types at customer sites inside and outside the country, within the specified time and at the estimated cost.

The position is home based or UAE based, requiring travel back and forth to the Middle East upon business needs.

Your main tasks and responsibilities:

• Carrying out reparations and inspections inside and outside the country at customer sites.
• Provision of safe and effective site and workshop overhaul, repair, installation and commissioning services for all rotating equipment.
• Be the first point of contact for allocated customers in respect of any issues relating to agreed on-site scopes of work.
• Develop strong relationships with key client contacts.
• Be responsible for on-site Health & Safety.
• Compile on-site Risk Assessments for scopes of work.
• Lead and supervise on-site repair teams during site contract execution.
• Provide continuous improvement in repair, installation and commissioning activities.
• Develop and maintain good and effective relationships with clients to optimise further service opportunities.
• Liaise with technical departments within Sulzer to develop engineering solutions.
• Manage relevant suppliers and subcontractors.
• Compilation of comprehensive site reports in line with company quality management system.
• Communication: communicates (in English as well) with Supervisor Field Service, Site Manager, contractors, and internal Sulzer Turbo Services departments.
• Writing daily reports.
• Work with: PC, MS Office package, telephone, hand tools, lifting equipment and gear, induction equipment, welding and cutting equipment, Sulzer regulations, OEM instructions, customer rules and regulations and local safety regulations.

To succeed in this role, you will need:

• Relevant experience of minimum 10 years of working on centrifugal pumps (API610) and rotating equipment.
• Experience working in the Middle East.
• Ability to read and comprehend engineering drawings and data.

If you’re a certified mechanical engineer, with proven expertise in pumps repair , driving continuous improvement across maintenance services and repair, take the next step and make the most of your skills by joining us.

Our team is looking forward hearing from you!

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States.

Sulzer is a global leader in critical applications for core infrastructure and processes for large essential industries around the world. We ensure the security, quality and durability of critical goods and services by supporting energy security, natural resource management and efficiencies in process industries. This in turn supports the transition to a circular economy. Our integrated solutions add significant value by enabling energy efficiency, carbon emissions and pollution reduction, and process efficiency improvements. Customers benefit from our commitment to innovation, performance and quality through our responsive network of 160 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2024, our 13’500 employees delivered revenues of CHF 3.5 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN).

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Essential Functions / Core Responsibilities

• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Maintain basic knowledge of client products and / or services
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and business performance
• Offer additional products and / or services
• Track, document and retrieve information in call tracking database
• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff

Candidate Profile

• High school diploma with three to six months of relevant experience preferred
• Courteous with strong customer service orientation
• Strong computer navigation skills and PC Knowledge
• Ability to effectively communicate, both written and verbally
• Dependable with strong attention to detail
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
• Tolerance for repetitive work in a fast-paced, high production work environment
• Ability to work as a team member, as well as independently
• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
• Ability to rotate shifts, as needed
• Based on location and / or program, additional experience / skills may be required
• Job requirements may vary by country and will not contravene any local laws

Has program required basic skill set to perform routine tasks within simple processes but lacking program / product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.

Supplemental Geographical Information

RECRUITER ENTER THE APPLICABLE LANGUAGE :

GERMANY - This job description does not apply to employees in Germany.

UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION

PHILIPPINES

• Minimum of two years of college education. No prior call center experience is required
• Ability to think clearly and can explain simple issues effectively, both written and verbally

INDIA

• Ability to effectively communicate, both written and verbally
• Listen attentively to customer needs and concerns; demonstrate empathy
• Clarify customer requirements; probe for and confirm understanding of requirements or problem
• Confirm customer understanding of the solution and provide additional customer education as needed
• Ability to learn including strong problem solving skills
• Demonstrate strong probing and problem solving skills
• Should be able to handle complex queries
• Should be able to resolve customer queries independently

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location :

Language Requirements :

Time Type :

Customer Service Advisor • ARE Abu Dhabi, Building Khaleej Area

Field Service Technician I

Remote type: Remote | Locations: UAE | Time type: Full time | Posted on: Posted Yesterday | End Date: August 31, 2025 (29 days left to apply) | Job requisition id: 30166469

At Carrier, you’re joining the world leader in healthy, safe, sustainable and intelligent building and cold chain solutions. We create solutions that matter for people and our planet – and our employees are the heart of it all. We are a company of innovators and problem-solvers who are united by The Carrier Way – our vision, values and culture. Carrier’s greatest assets are the expertise, creativity and passion of our employees – and we’re excited for you to join the team.

• Diploma (or equivalent) in Air-Conditioning & Refrigeration Field.
• Minimum 6 months of working experience / internship in the HVAC industry / field.
• A valid driving license is a plus.

• Principles and practices of HVAC equipment’s maintenance and repair in line with industry practices & manufacturer’s guidelines.
• Hazard & Safety practices and procedures used in installing, repairing & maintaining HVAC equipment and MSDS sheets.
• Tools utilization & management.
• Preparation & filling of inspection reports / Technical reports.
• Quality management practices as per company standards & other applicable standards.
• Good English knowledge (speaking, writing, reading & listening).
• Communication & interpersonal skills, team player & customer oriented.
• Basic understanding of Metal sheets, electrical, carpentry & Building Automation controls.

• Follow standard processes and instructions.
• Complete assigned tasks efficiently, ensuring quality and customer satisfaction. Leave site clean and organized.
• Inform customers about task progress and issues, and suggest improvements.
• Complete necessary documentation like Job Completion Certificates and site surveys.
• Inspect and diagnose HVAC units, make recommendations, and assist in repairs.
• Perform routine cleaning and checks of HVAC components.
• Work collaboratively with team members.
• Recognize and mitigate safety hazards.
• Escalate issues when necessary.
• Manage tools and inventory.
• Attend trainings and meetings.

• DX & Airside Equipment.
• Reciprocating chillers.

We value our employees’ expertise, creativity and passion. We aim to provide a supportive environment that fosters growth, diversity, inclusion, and innovation. Join us and make a difference.

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or other protected classes.

Click on this link to read the Privacy Notice.

At Carrier, we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter, and more sustainable.

AUTOPLUS BODYSHOP

Autoplus Bodyshop is a newly established member of United Al Saqer Group, and itsmission is to provide the best collision repair experience in the region.At Autoplus, our key objective is to provide and deliver an exceptional job for an excellent price. We value the fact that we are able to give our customers a seamless collision repair experience that matches our high-value clients and vehicles.

Through continuous training, the upgrading of our equipment and staff; and keeping up with the international trends, we aimto stay ahead of our opposition.

Job Summary:

The Service Advisor will be the primary point of contact between customers and the service team, ensuring a personalized, premium-level experience by effectively managing service appointments, explaining technical information, and overseeing the timely delivery of service and repair work to the highest standards.

AREA OF RESPONSIBILITY & BRIEF DESCRIPTION OF ACTIVITIES AND JOB DESCRIPTION

Customer Interaction: Greet customers professionally, understand their service needs, and ensure all interactions reflect the brand’s luxury experience and values.

Service Consultation: Accurately record customer concerns, perform vehicle walkarounds, and prepare job cards with precise repair and service instructions.

Technical Coordination: Liaise with technicians to clarify concerns, relay updates, and ensure clear communication between workshop and customer.

Progress Updates: Provide timely updates to customers on the status of their vehicles, including service progress, additional repair findings, and estimated completion time.

Estimate Preparation: Generate accurate service estimates, explain costs transparently, and obtain necessary approvals prior to work execution.

Vehicle Handover: Ensure proper vehicle delivery to the customer post-service, including reviewing performed work, providing service reports, and explaining any outstanding issues.

Warranty and Policy Compliance: Process warranty claims in accordance with Abu Dhabi Motors guidelines, ensuring all documentation and procedures meet OEM standards.

Customer Satisfaction & Follow-Up: Follow up post-service to ensure customer satisfaction, handle complaints professionally, and support retention through excellent service.

To be a successful Service Advisor, you should demonstrate strong technical understanding of automotive systems along with excellent customer service, communication, and problem-solving skills. A proactive attitude, ability to adapt to changing situations, and collaborative approach are essential to thrive in this role.

To succeed in this role, you should have the following qualifications and skills:

• A bachelor's degree in automotive technology , Mechanical Engineering , or a related field.

• 2–4 years of relevant experience in a similar role (preferably in a dealership or multi-brand workshop).

• Basic to intermediate knowledge of vehicle systems, diagnostics, and workshop operations.

• Proficiency in Dealer Management Systems (DMS) , service software, and MS Office (Excel, Word, Outlook).

• Strong understanding of automotive service processes and repair tools.

• Excellent customer service , interpersonal , and communication skills.

• Demonstrated accountability , adaptability , and the ability to work independently with minimal supervision.

• Strong collaboration skills and the ability to influence and resolve conflicts constructively.

• Results-oriented mindset with a commitment to achieving service excellence.

Benefits :

In return, we offer you a path towards your most rewarding career and an opportunity to be part of one of the leading family groups within the UAE. Additionally, we provide a competitive benefits package for all successful candidates.

Location:

• Mussafah, Abu Dhabi

What will it be like to work for United Al Saqer Group?

Established more than 37 years ago, the United Al Saqer Group (UASG) is one of the leading multi-sector business groups in the United Arab Emirates. The UASG owns and operates a diverse yet complementary portfolio of more than 7UAE-based companies encompassing a number of key industry sectors, which includes Abu Dhabi Motors, Dalma Motors, Al Saqer Heavy Equipment, Al Saqer Property Management, Awraq Islamic Financial Brokerage, Royal International Construction, and Royal Joinery.