What Jobs are available for Operations in the United Arab Emirates?

Showing 60 Operations jobs in the United Arab Emirates

Operations Manager

Dubai, Dubai Concentrix

Posted 5 days ago

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Job Description

Job Title:
Operations Manager
Job Description
The Operations Manager - Customer Relations Centre will oversee the end-to-end management of client's multi-brand contact center, supporting all maisons to deliver a seamless, luxury-grade customer experience. This role combines operational leadership, transition/change management, and stakeholder engagement, ensuring every client interaction reflects the elegance and standards of the brand.
The role requires a leader who can balance service excellence with operational discipline, blending data-driven management with the human touch expected of luxury brands.
**Essential Functions/Core Responsibilities**
**Operational Leadership**
+ Manage daily operations across all channels (phone, email, live chat, social, e-commerce support).
+ Monitor performance against SLAs, KPIs, and luxury service benchmarks.
+ Drive issue resolution, escalation management, and root-cause analysis.
+ Ensure workforce planning, scheduling, and staffing are optimized for service excellence.
**Transition & Change Management**
+ Lead transitions for new maisons, markets, or services into the call center ecosystem.
+ Oversee setup of new teams, training, and knowledge transfer. Experience is managing rebadging of resources will be an advantage
+ Ensure smooth implementation of new technologies (AI, automation, CRM platforms).
+ Establish governance mechanisms for change management and service continuity.
**Client Experience & Quality**
+ Partner with maisons to tailor support to brand-specific tone and expectations.
+ Develop a quality and training framework that ensures interactions reflect brand's luxury ethos.
+ Translate **Voice of the Customer** insights into tangible improvements.
+ Embed personalization and empathy into service design.
**People Leadership**
+ Recruit, coach, and develop a multilingual, multicultural team.
+ Create a **luxury service culture** with accountability, motivation, and engagement.
+ Establish career development pathways and ensure retention of top talent.
**Governance & Compliance**
+ Deliver all contractual and performance commitments.
+ Maintain robust reporting, documentation, and operational audits.
+ Partner with compliance and brand teams to safeguard client data and brand reputation.
**Continuous Improvement & Innovation**
+ Identify opportunities for **process optimization and cost efficiency** without compromising luxury standards.
+ Champion innovation in CX delivery (digital channels, AI, proactive service).
+ Benchmark against industry best practices to maintain client's leadership in service.
**Stakeholder Engagement**
+ Act as the **primary operational partner** for maisons and regional leadership.
+ Provide actionable business insights, reports, and recommendations.
+ Collaborate with retail, logistics, e-commerce, and CRM teams to deliver an **integrated client journey** .
**Qualifications & Experience**
+ Bachelor's degree in Business, Operations, or related field (Master's preferred).
+ 10+ years of call center / CX operations experience, with at least 3+ years in leadership.
+ **Proven experience in luxury retail operations (either within BPO/call center outsourcing or directly in a luxury retail environment) is essential.**
+ Demonstrated success in **transitions, implementations, or large-scale operational setups** .
+ Strong background in **luxury, retail, hospitality, or premium service environments** .
+ Expertise in **CRM and CX platforms (Genesys, Salesforce, Zendesk, etc.)** .
+ Commercial acumen: experience in budgeting, cost control, and efficiency management.
+ Fluent in English; other languages (Arabic, French, German, Italian etc.) are an asset.
**Personal Attributes**
+ **Polished and professional presence** consistent with luxury service environments.
+ **Client-first mindset** with empathy and attention to detail.
+ Resilient under pressure, structured in problem-solving.
+ Hands-on, collaborative, and solutions-oriented leader.
+ Culturally agile and comfortable managing diverse, multilingual teams.
**Success Measures**
+ **Operational KPIs:** SLAs, AHT, FCR, CSAT consistently met or exceeded.
+ **Transition Success:** New Maison/market integrations delivered on time and seamlessly.
+ **Quality & Experience:** Client feedback reflects luxury service standards.
+ **Stakeholder Satisfaction:** Strong partnership feedback from Maisons and regional teams.
+ **Continuous Improvement:** Measurable efficiency gains and service enhancements delivered.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Location:
ARE Dubai - Property# BCB2 515, Dubai CommerCity
Language Requirements:
Time Type:
Full time
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Area Manager, Operations

Dubai, Dubai Amazon

Posted 3 days ago

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Description
When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same.
Key job responsibilities
- Promote a culture of safety and wellbeing
- Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
- Support and lead a team and handle administrative work alongside building and supporting a strong team culture
- Analyse performance and suggest process improvements to optimise work and improve customer service
- Collaborate with other managers to standardise shift processes
A day in the life
You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
Basic Qualifications
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- Experience in warehouse operations and logistics or equivalent
- Experience with Microsoft Office including Outlook, Word, and Excel
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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2026 Operations Intern

Dubai, Dubai Amazon

Posted 4 days ago

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Description
At Amazon, we are working to be the most customer-centric company on earth.
The Amazon University Talent Acquisition Team is looking for ambitious students to join us as Operations Intern, working in one of our core businesses, Amazon Operations.
About this internship
Our internships are educational opportunities intended to allow you, our future managers, to discover how we lead and develop our teams of Associates. As an Operations and Logistics Interns, you will learn how our managers effectively engage their teams to realize their full potential, ensure their performance in order to fulfill our customers' expectations, and encourage a safe and productive environment within our large and complex Fulfillment Centers, Sortation Centers and Delivery Stations.
Your internship will put you at the heart of our Operations where you will be part of the journey of one of our many customer's orders.
Key job responsibilities
You will put your analytical skills to the test and roll up your sleeves to complete actions that will contribute to improving the functionality and level of service that Fulfillment Centers, Sortation Centers and Delivery Stations provide to our customers.
This will include:
- Diving deep into data, mapping processes and problems
- Offering and testing potential solutions and implementing the best one(s)
- Interacting with highly efficient managers, technology development teams, and front-line Associates, thinking broadly about solutions to the most complex business and operational challenges faced by one of the world's fastest growing operations network
A day in the life
As an intern, you will be matched to a mentor.
In addition to learning about an impactful project, you will have the
opportunity to engage with Amazonians for both personal and professional
development, expand your network, and participate in activities with other
interns throughout your internship. No matter the location of your internship,
we give you the tools to own your project and learn in a real-world setting.
About the team
If you're insatiably curious and always want to learn more, then you've come to the right place. Depending on your location, country, job status and other requirements, some or all of the following benefits may be available to you as an intern.
- Competitive pay
- Impactful project and internship/role deliverables
- Networking opportunities with fellow interns
- Internships events such as speaker series, intern panels, Leadership Principles sessions, Amazon writing skills sessions.
- Mentorship and career development
If you're successful during your internship, you could be considered for a graduate role after finishing your university studies
Internship length can vary between (3 months to 6 months)
Basic Qualifications
- Currently enrolled in or will receive a Bachelor's or Master's Degree with a graduation date between December 2026 and June 2028
- Advanced proficiency in verbal and written English
- Available to commence an internship between January and December 2026. Yes, our start dates are flexible! You should then be available for 3-6 months, full time (40h/week).
Preferred Qualifications
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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TareeGE - Sales Operations

Dubai, Dubai GE Vernova

Posted 14 days ago

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Job Description

**Job Description Summary**
Vernova Purpose
GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Are you excited at the opportunity to electrify and decarbonize the world?
Impact You'll Make;
TareeGE is 12 months with possibility to extend up to 2 years program and it is an investment in young talents where GE trains fresh graduates who meet the required criteria to perform their traineeship in a GE business. The traineeship duration varies upon business requirement and will develop the general skills of the trainee and provide on the job knowledge and technical experience. Positions requiring understanding of a concepts, methods and procedures.
**Job Description**
**What you'll do;**
+ Develop customer strategies, campaign plans, and leadership in their execution
+ Build influential relationships with assigned customers, while coordinating with current account manager, at all levels and develop strategies to win profitable and continued business from those customers.
+ Early Career Trainee will be responsible for driving orders growth across the assigned region while also developing long term customer relationships and sales strategies to grow the market.
+ Work closely with Commercial Operations, Execution, Risk, Engineering, and Marketing teams to ensure best possible offerings to drive customer satisfaction and commercial success.
+ Evaluate and understand competitors and competitive solutions in the market.
+ Drive product, commercial and technical strategies to compete and enable increased penetration and growth
+ Negotiate and collaborate with customers to execute contracts that maximize value and mitigate GE risk while satisfying customer needs
+ Ensure business visibility to the pipeline of opportunities and region needs through effective use of NEX
**What you'll bring;**
+ Bachelor's degree in engineering disciplines or business related fields or relevant backgrounds
+ Max.2 years experience in related field
+ Active listener with good communication skills in English & Arabic
+ Strong Proficiency in Microsoft Office applications
+ Proactive with high level of integrity
+ Strives to achieve project goals and customer satisfaction
+ A team player with the ability to communicate effectively with crosses functional teams
**What will make you stand out;**
+ Basic power generation and gas turbine knowledge
+ Demonstrated EHS and Quality focus
+ Demonstrated leadership potential
+ Record of achievement with a passion to achieve positive business results
+ Curiosity and desire to learn and expand skill set
+ Adaptable and open to change
**Additional Information**
**Relocation Assistance Provided:** No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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Engineering Operations Manager

Dubai, Dubai Eaton Corporation

Posted 11 days ago

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Job Description

Eaton has been a key player in the Middle East for 40 years. Last July, we announced the construction of a **new sustainable campus in Dubai,** which will bring together our commercial, manufacturing, and support functions, providing room for future growth.
**About Eaton**
Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.
Eaton is seeking an **Engineering Operations Manager** **for our Life Safety Division** to be responsible for leading and executing engineering programmes focused on New Product Introduction (NPI) and Value Analysis and Value Engineering (VAVE) across the Life Safety product lines. The successful candidate will drive programme delivery, ensure alignment with business goals, and foster cross-functional collaboration across global teams .
**What you'll do:**
- Leads the team in the NPI program management and VAVE functions across all Life Safety locations
- Leads the planning and execution of NPI and VAVE programs from concept to launch.
- Manages program scope, timelines, budgets, and resource allocation using PROLaunch methodology.
- Responsible for ensuring high quality of new products and enhanced existing products for all product lines
- Ensures compliance with engineering standards and regulatory requirements.
- Bringing in standard processes, methods and models to project management
- Building strong project managment capability within Life Safety
- Bringing in Strong Inter personal skills and a culture of on time delivery
- Bringing in engineering excellence to build discipline of on-time gates, and green metric culture to accelerate NPIs towards market launch
- Deployment of strong VAVE execution strategy, driving continuous improvement and cost optimisation
- Outside in perspective to driving innovation culture within Life Safety
- Collaborates with Product Line Managers to define technical roadmaps and prioritise engineering initiatives.
- Facilitates cross-functional team coordination across engineering, manufacturing, quality, and supply chain.
- Liase with global/EMEA Eaton program management, Engineering Functional excellence teams to ensure alignment
- Supervise (dotted) engineering teams present within the same site
- Establish and maintain an active and effective collaboration with other engineering leaders within Life Safety and within EATON.
- Encourage the teams to follow common processes of product development/Prolaunch across all developments"
**Qualifications:**
- Bachelor or master's degree of Engineering and PMP or equivalent project management certification.
- Minimum 7 years of experience in program management in engineering or product development in the electronics industry.
**Skills:**
- Proficiency knowledge of technologies in Life Safety or related product domains would be beneficial.
- Proven success at delivering NPI and VAVE projects - understanding project management tools and methodologies.
- Excellent organizational skills, attention to detail, ability to organize and prioritize the work, ability to work in team and to work under preasure.
- Communication, leadership and stakeholder management skills are important as well as working in a matrixed multi-site environment.
**What We Offer You:**
+ Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry
+ Annual mentoring program, Eaton University, a reward, and recognition system
+ Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide
+ Strong, agile and diverse team locally and globally
+ Strong processes and state-of-the-art systems and tools
+ Detailed induction support and well-structured onboarding
+ Balance your work and life with a hybrid worktime model
#LI-YH1
**Living and Working in Dubai**
_Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world's most exciting cities._
_Ready to make a difference? Join Eaton's Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!_
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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Engineering Operations Manager

Dubai, Dubai Eaton Corporation

Posted 11 days ago

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Job Description

Eaton has been a key player in the Middle East for 40 years. Last July, we announced the construction of a **new sustainable campus in Dubai,** which will bring together our commercial, manufacturing, and support functions, providing room for future growth.
**About Eaton**
Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.
Eaton is seeking an **Engineering Operations Manager** **for our Life Safety Division** to be responsible for leading and executing engineering programmes focused on New Product Introduction (NPI) and Value Analysis and Value Engineering (VAVE) across the Life Safety product lines. The successful candidate will drive programme delivery, ensure alignment with business goals, and foster cross-functional collaboration across global teams .
**What you'll do:**
- Leads the team in the NPI program management and VAVE functions across all Life Safety locations
- Leads the planning and execution of NPI and VAVE programs from concept to launch.
- Manages program scope, timelines, budgets, and resource allocation using PROLaunch methodology.
- Responsible for ensuring high quality of new products and enhanced existing products for all product lines
- Ensures compliance with engineering standards and regulatory requirements.
- Bringing in standard processes, methods and models to project management
- Building strong project managment capability within Life Safety
- Bringing in Strong Inter personal skills and a culture of on time delivery
- Bringing in engineering excellence to build discipline of on-time gates, and green metric culture to accelerate NPIs towards market launch
- Deployment of strong VAVE execution strategy, driving continuous improvement and cost optimisation
- Outside in perspective to driving innovation culture within Life Safety
- Collaborates with Product Line Managers to define technical roadmaps and prioritise engineering initiatives.
- Facilitates cross-functional team coordination across engineering, manufacturing, quality, and supply chain.
- Liase with global/EMEA Eaton program management, Engineering Functional excellence teams to ensure alignment
- Supervise (dotted) engineering teams present within the same site
- Establish and maintain an active and effective collaboration with other engineering leaders within Life Safety and within EATON.
- Encourage the teams to follow common processes of product development/Prolaunch across all developments"
**Qualifications:**
- Bachelor or master's degree of Engineering and PMP or equivalent project management certification.
- Minimum 7 years of experience in program management in engineering or product development in the electronics industry.
**Skills:**
- Proficiency knowledge of technologies in Life Safety or related product domains would be beneficial.
- Proven success at delivering NPI and VAVE projects - understanding project management tools and methodologies.
- Excellent organizational skills, attention to detail, ability to organize and prioritize the work, ability to work in team and to work under preasure.
- Communication, leadership and stakeholder management skills are important as well as working in a matrixed multi-site environment.
**What We Offer You:**
+ Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry
+ Annual mentoring program, Eaton University, a reward, and recognition system
+ Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide
+ Strong, agile and diverse team locally and globally
+ Strong processes and state-of-the-art systems and tools
+ Detailed induction support and well-structured onboarding
+ Balance your work and life with a hybrid worktime model
#LI-YH1
**Living and Working in Dubai**
_Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world's most exciting cities._
_Ready to make a difference? Join Eaton's Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!_
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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Principal Operations Engineer

Dubai, Dubai McDermott

Posted 14 days ago

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Job Description

**Job Overview:**
The Principal Operations Engineer is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex Operations-related problems and will work independently with minimal guidance. The Principal Operations Engineer may be responsible for leading functional teams or projects and are regarded as a specialist in the field of Operations. As such, they must have in-depth expertise in Operations as well as broad knowledge of the Operations discipline within the Fabrication function.
**Key Tasks and Responsibilities:**
+ Review and approve installation procedures and engineering to ensure they meet the project and McDermott minimum requirements and follow good engineering practices and enable work to be performed safely
+ Supervise the Field Engineers in their planning and execution of the offshore project
+ Supervise the Field Engineers during the preparation of material lists for construction materials and liaise with the Project Coordinator for procurement of requirements in a timely manner
+ Resolve any technical problems that arise during offshore installation and assist in any corrective action that is required
+ Ensure there is coordination with the Fabrication/Loadout Contractor affecting operations under supervision
+ Liaise with the fabrication hook-up group on the projects that they are responsible for and provide them with the required marine support equipment and logistics assistance
+ Develop the scope of work, assist in the award of subcontracts, and then coordinate the same
+ Review invoices received from vendors and subcontractors for errors or omissions in work performed or materials supplied
+ Provide or coordinate input to the tender process as required
+ Ensure conformance to Level 2 procedures for all the project-specific wire rope applications and rigging
+ Manage the project fabrication inter/intra-function coordination throughout various phases with engineering, SCM, detail design, fabrication, and hook-up
+ Identify resource needs for the fabrication portion of the project and report the fabrication status of the project with minimal guidance
+ Lead and develop the project's fabrication execution strategy
+ Understand the overall project scope of work to lead and guide the multi-discipline production engineering team to meet project fabrication deliverables in line with the fabrication sequence/schedule
+ Manages project fabrication progress within schedule, and productivity within targeted budget in coordination with the project Construction Manager and Project Construction Superintendent
+ Appraises functional and project management on project fabrication status including issues which is expected to impact the forecasted progress, productivity, and schedule commitments with possible mitigation plans
+ Lead the Fabrication Bid coordination efforts on assigned Bid projects including completing the deliverables to meet submission dates
+ Interface with key project personnel from various functions like Engineering, SCM, Quality, Cost control, Marine Operations, hook up etc. to meet priorities and schedule dates for project fabrication requirements
+ Ensure necessary documentation and compliance with procedural requirements throughout the project/Bid phases
+ Establish a productive working relationship with client and third-party representatives
+ Conduct Fabrication and Load out HAZID meeting with all project stakeholders and fab team
+ Conduct Fabrication readiness meetings with all the functional leads and ensure the continuity of fabrication
+ Manage any scope of work changes and ensure AFC estimates are getting updated in line with the scope changes
+ Chair the fabrication kick-off meeting at the commencement of the project
**Essential Qualifications and Education:**
+ Bachelor's degree in any relevant Engineering Discipline
+ 5 to 7 years of experience in the Offshore Industry
+ At least 2 years of supervisory experience
+ Working knowledge of design and offshore project execution
#LI-AL2
Our ingenuity fuels daily life. Together, we've forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.
McDermott is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, genetic information, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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About the latest Operations Jobs in United Arab Emirates !

Head of Operations

Dubai, Dubai Peergrowth Consultancy Co.

Posted 17 days ago

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Job Description

Our client, a leading provider of premium flexible workspaces across the Asia-Pacific region, is seeking a Head of Operations to lead the performance and excellence of their flagship centre in Dubai.

This role requires a strategic and hands-on leader with a background in hospitality or serviced workspace operations, a passion for delivering world-class client experiences, and a proven track record of driving operational efficiency and profitability.

Key Responsibilities Pre-Opening & Launch
  • Lead all pre-opening activities, including operational setup, recruitment, and readiness.

  • Partner with regional and headquarters teams to ensure a seamless centre launch aligned with brand standards.

Operations Management
  • Oversee day-to-day operational performance, ensuring smooth execution across all functions.

  • Implement and continuously refine operational policies, systems, and service processes.

  • Manage vendor relationships and ensure compliance with company and regulatory requirements.

  • Collaborate with cross-functional teams to optimize operational workflows.

Financial & Commercial Performance
  • Manage budgets, P&L performance, and operational cost efficiency.

  • Support business development and enterprise-level client agreements.

  • Monitor market trends to maintain competitive positioning and identify growth opportunities.

  • Partner with senior management to achieve financial and strategic objectives.

Client Experience & Retention
  • Drive service excellence and ensure a premium client experience at every touchpoint.

  • Lead initiatives to enhance client engagement, satisfaction, and retention.

  • Train and mentor teams on service delivery standards and brand ethos.

  • Utilize client feedback to identify opportunities for improvement.

Qualifications & Experience
  • Bachelors degree in Business Administration, Hospitality, or Operations Management .

  • 8 to 10 years of relevant experience, preferably in premium workspace, hospitality, or service-driven environments.

  • Strong leadership, communication, and stakeholder management skills.

  • Demonstrated ability to manage budgets and improve operational performance.

  • Fluency in English and Arabic is mandatory.

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Event Operations Administrator

337-1500 Black & Grey HR

Posted 444 days ago

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Job Description

Permanent
Black & Grey HR is an Events Management & Production company based in the Middle East. Our client is looking for an experienced Event Operations Administrator who is capable of managing multiple events at once, ensuring every step of the process is complete so events can be successful. Responsibilities:- Event Management: Plan, organize, and execute multiple events concurrently, ensuring all logistics, resources, and timelines are meticulously coordinated.- Production Supervision: Manage production staff, assign tasks, and oversee operations to maintain productivity and safety standards.- Quality Assurance: Implement and maintain quality control measures, analyze production data, and address any quality issues promptly.- Inventory and Resource Management: Monitor inventory levels, coordinate with purchasing for raw materials, and optimize resource allocation to minimize waste.- Continuous Improvement: Identify opportunities for process enhancement, implement lean principles, and drive initiatives to increase productivity and reduce costs.- Communication and Coordination: Collaborate with departments to resolve issues, maintain production schedules, and ensure seamless coordination across teams.- Event Proposal and Planning: Develop comprehensive event proposals including venues, suppliers, budgets, and staffing requirements.- Administrative Support: Manage administrative tasks, support event logistics, and assist with additional marketing initiatives as needed.- Project Assistance: Provide administrative support for new project development and implementation under senior leadership guidance.- Cross-Team Collaboration: Foster teamwork and support colleagues to ensure successful event execution and achievement of organizational goals.Requirements- Min 3 years of experience in corporate marketing or event management.- Demonstrated proficiency in project management, with a minimum of one year of experience utilizing CRM or event-management software to oversee a high volume of events successfully.- Exceptional organizational and managerial abilities, ensuring seamless coordination and execution of complex projects.- Strong interpersonal and communication skills, adept at engaging with diverse stakeholders including vendors, employees, and C-suite executives.- Ability to maintain composure under pressure, making timely decisions while managing multiple concurrent projects and competing priorities.- Self-motivated and proactive, capable of working autonomously or collaboratively within a team environment; experience with remote work is advantageous.- Proficient in Microsoft Office suite, leveraging advanced tools to streamline workflows and enhance productivity.- Willingness and availability to travel occasionally for events (1-2 events annually), demonstrating flexibility and commitment to achieving organizational objectives.Benefits- Attractive Salary & Benefits
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Maintenance Coordinator (Facility Management Operations)

Dubai, Dubai Deluxe Holiday Homes

Posted 9 days ago

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Job Description

Deluxe Holiday Homes is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 680+ properties and employ a dedicated team of over 240+ professionals.

About the Role:
As a Maintenance Coordinator you will play a pivotal role in ensuring the smooth functioning of the maintenance department by overseeing various tasks including procurement, scheduling, coordination with third-party contractors, and maintaining records.

Responsibilities:

  • Coordinate with the procurement department to order necessary maintenance materials and supplies.

  • Maintain accurate records of inventory levels and ensure timely reordering to avoid shortages.

  • Receive, inspect, and organize incoming materials and supplies.

  • Ensure that materials are stored safely and efficiently, complying with company standards and regulations.

  • Arrange work or shift schedules for the maintenance team to ensure coverage and optimal performance.

  • Monitor the progress of maintenance tasks and adjust schedules as needed to meet operational demands.

  • Coordinate with other departments to prioritize maintenance tasks and minimize downtime.

  • Communicate effectively with the maintenance team, procurement department, and other stakeholders to ensure smooth operations.

  • Prepare and submit regular reports on maintenance activities, material usage, financial reports and team performance.

  • Address any issues or concerns promptly and escalate to the Maintenance Manager when necessary.

  • Ensure that all maintenance activities comply with company policies, industry standards, and regulatory requirements.

  • Maintain accurate and up-to-date maintenance records, including work orders, equipment logs, and inventory lists.

  • Assist in the preparation of the maintenance budget and monitor expenses to stay within budgetary constraints.

  • Support the Maintenance Manager in various administrative tasks as needed.

  • Coordinating security passes for building access

  • Liaising with third-party contractors as necessary

  • Capturing before-and-after pictures of completed tasks.

Benefits

  • Competitive salary Package;

  • Medical Insurance Plan;

  • Air Ticket Allowance;

  • Comprehensive training and support;

  • A dynamic and supportive working environment;

  • A great working environment;

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