3539 Operations jobs in Dubai

A Quality Assurance Specialist

This role involves applying conceptual QHSES Assurance knowledge with moderate guidance and direction from colleagues and leadership. The specialist will be responsible for solving a range of straightforward QHSES Assurance problems. They will analyze possible solutions using standard procedures and build knowledge of the company, processes, and customers.

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• Perform audits as per plan on a monthly basis and report timely results/reports
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• Update established procedures and assist in preparing new procedures on a timely basis
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• Assist in developing statistical tools and analysis to monitor KPIs/QLs and other measurements
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• Maintain and publish agreed KPI, QI, and COQ of key functions of the fabrication yard and projects; management reports on a monthly and quarterly basis in soft and hard copies
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• Prepare and review procedures and work instructions
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• Collaborate with internal stakeholders to review audit results and findings to ensure effective root cause analysis of processing problems or challenges
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• Facilitate and lead project teams of specialists, process owners, or other staff to ensure completion of process improvement implementation
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• Use analytical and logical approaches to troubleshoot deficiencies and resolve issues through problem-solving techniques, Lean tools and principles, coaching and communication with process owners, and corrective actions
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• Define best practices and foster a culture of process discipline and standardization
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• Coach and mentor process owners to ensure understanding and use of trend analysis and data-driven decision-making
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• Provide process analysis, ensuring quality standards are met and proposing quality improvements
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• Ensure sustainability of process improvements and corrective actions through 30/60/90-day verification audits before final closure
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• Collaborate with applicable functional leadership to monitor and measure/validate process outputs as needed
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• Assist in maintaining New Management Systems by facilitating reviews and revising policies/procedures
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• Present New Management System results to site/business leadership as needed
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• Represent the Quality department on special projects as assigned
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• Perform quality assurance review of all management system documents within specified review cycles and governance procedures
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• Expedite documents through review cycles and publish upon final approval
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• Coordinate the repository for all documents transmitted by functional users for review
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• Ensure QC system attributes for documents to ensure quality reporting
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• Perform void, supersedes, and deletions of documents in the EDMS
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• Administer EDMS training to new team members and assign user rights after training
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• Participate in the design, implementation, and enforcement of company document templates for the development or revision of all documents
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• Advise on best practices for document creation and organization within the EDMS management system
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• Report MS updates of activity bi-weekly and monthly to the company intranet
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• Format integration documents, circulate for approval, and integrate into management systems

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• Bachelor's degree in engineering preferred, or relevant field of study
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• 5+ years of relative industry experience related to EPC construction or fabrication
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• Excellent analytical and problem-solving skills
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• Attention to detail
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• Proficient in Microsoft Office (Word, Excel, PowerPoint, Visio) and related software
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• Ability to synthesize complex information and design workflows and procedures
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• Ability to generate creative solutions
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• Ability to translate concepts into simplified written and visual training material; use stakeholder feedback to improve solutions
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• Strong communication skills at all levels and ability to explain complex technical situations
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• Experience handling variables with limited standardization; Lean/Continuous Improvement concepts familiarity
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• ISO Auditor training or experience with ISO 9001, 14001, 45001 or other QMS
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• Ability to work as a team member and as a team leader
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• Broad experience with various Management Systems software
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• Deliver positive key performance indicators monthly related to productivity

Our ingenuity fuels daily life. Together, we've forged trusted partnerships across the energy value chain to make ideas a reality: laying subsea infrastructure, installing platforms offshore, designing offshore wind infrastructure, and reshaping onshore energy delivery safely and sustainably. For more than 100 years, we've been making the impossible possible and are driving the energy transition with more than 30,000 of the brightest minds across 54 countries.

Job Definition

• Support the Customer Group leadership team in achieving client and employee satisfaction, optimizing results on efficiency metrics, and maximizing performance through sustainable and repeatable process improvement strategies.
• Drive process improvement projects: Lead, monitor, participate in, and document process improvement initiatives to enhance performance and profitability. Partner with the Leadership Team to identify efficiency and cost-saving projects to achieve strategic objectives. Ensure high-impact projects targeting financial gains are regularly implemented.

Job Scope

• Drive solutions: Develop innovative solutions to improve Customer Group performance using cost-benefit analyses for short- and long-term decision-making.
• Coordinate initiatives: Create, implement, and govern new processes for specific functions, providing visibility to milestones and performance across all functions.
• Implementation of standards: Ensure end-to-end implementation of solutions according to high-performance benchmarks and standards.

What You'll Do

• Impact and efficiency: Lead coordination with other Customer Group team members to measure the impact and efficiency of new products and business processes.
• Reporting: Facilitate the development and maintenance of detailed models and dashboards for regional and global reporting.
• Opportunities: Oversee identification of operational weaknesses and help improve or innovate processes to maximize support team efficiency.
• Project efficiency: Coordinate with multiple teams on regional and site-level projects to monitor support and ensure timely completion, focusing on quality and service improvements, data analytics, migrations, people initiatives, reporting, standardization, and tracking plans, quality, and timelines.
• Planning: Estimate work efforts, identify project milestones, allocate resources, and ensure adherence to deadlines.
• Progress checks: Monitor progress, understand dependencies, communicate status to management and stakeholders, and coordinate schedules for meetings locally or across sites.
• Partner with business leaders: Proactively remove obstacles, enable progress, manage issue escalations, and support teams in balancing priorities.
• Deploy analytics expertise: Use analytical skills to solve problems and shift focus from detection and containment to prevention.
• Manage Lean Six Sigma strategy: Facilitate continuous production of products and initiatives in line with industry standards, regulations, and customer requirements.
• Execute optimal usage of BPS: Drive metrics related to the Balanced Scorecard to evaluate performance and reduce variability and defects in critical processes.
• Leadership in continuous improvement: Support ongoing efforts to meet and exceed customer requirements in a fast-paced environment.

Qualifications :

• Strong Excel skills are essential.
• Proven project management experience: Managing multiple end-to-end projects in a fast-paced environment within tight timescales (minimum 2 years).
• Organized: Excellent organizational and administrative skills, able to manage workload effectively.
• Communication: Ability to communicate clearly across different audiences and levels.
• Continuous Improvement: Innovative, creative, and constantly seeking process optimization.
• Analytical orientation: Demonstrate impact and efficacy of initiatives.
• Problem Solving: Ability to perform root cause analysis and drive results.
• Teamwork: Capable of working effectively in a matrixed, relationship-based organization.
• Proactive approach: Take ownership, provide solutions, and drive results independently.
• Bachelor's degree from a top university.

Additional Information :

• Competitive salary
• Discretionary annual bonus
• Medical insurance
• 40 days annual leave (including public holidays)
• Focus on wellbeing, including talks and self-development tools
• Global Employee Assistance Program

Remote Work : No

Employment Type : Full-time

Job Definition

• Support the Customer Group leadership team in achieving client and employee satisfaction, optimizing results on efficiency metrics, and maximizing performance through sustainable and repeatable process improvement strategies.
• Drive process improvement projects: Lead, monitor, participate in, and document process improvement initiatives to enhance performance and profitability. Partner with the Leadership Team to identify efficiency and cost-saving projects to achieve strategic objectives. Ensure high-impact projects targeting financial gains are regularly implemented.

Job Scope

• Drive solutions: Develop innovative solutions to improve Customer Group performance using cost-benefit analyses for short- and long-term decision-making.
• Coordinate initiatives: Create, implement, and govern new processes for specific functions, providing visibility to milestones and performance across all functions.
• Implementation of standards: Ensure end-to-end implementation of solutions according to high-performance benchmarks and standards.

What You'll Do

• Impact and efficiency: Lead coordination with other Customer Group team members to measure the impact and efficiency of new products and business processes.
• Reporting: Facilitate the development and maintenance of detailed models and dashboards for regional and global reporting.
• Opportunities: Oversee identification of operational weaknesses and help improve or innovate processes to maximize support team efficiency.
• Project efficiency: Coordinate with multiple teams on regional and site-level projects to monitor support and ensure timely completion, focusing on quality and service improvements, data analytics, migrations, people initiatives, reporting, standardization, and tracking plans, quality, and timelines.
• Planning: Estimate work efforts, identify project milestones, allocate resources, and ensure adherence to deadlines.
• Progress checks: Monitor progress, understand dependencies, communicate status to management and stakeholders, and coordinate schedules for meetings locally or across sites.
• Partner with business leaders: Proactively remove obstacles, enable progress, manage issue escalations, and support teams in balancing priorities.
• Deploy analytics expertise: Use analytical skills to solve problems and shift focus from detection and containment to prevention.
• Manage Lean Six Sigma strategy: Facilitate continuous production of products and initiatives in line with industry standards, regulations, and customer requirements.
• Execute optimal usage of BPS: Drive metrics related to the Balanced Scorecard to evaluate performance and reduce variability and defects in critical processes.
• Leadership in continuous improvement: Support ongoing efforts to meet and exceed customer requirements in a fast-paced environment.

Qualifications :

• Strong Excel skills are essential.
• Proven project management experience: Managing multiple end-to-end projects in a fast-paced environment within tight timescales (minimum 2 years).
• Organized: Excellent organizational and administrative skills, able to manage workload effectively.
• Communication: Ability to communicate clearly across different audiences and levels.
• Continuous Improvement: Innovative, creative, and constantly seeking process optimization.
• Analytical orientation: Demonstrate impact and efficacy of initiatives.
• Problem Solving: Ability to perform root cause analysis and drive results.
• Teamwork: Capable of working effectively in a matrixed, relationship-based organization.
• Proactive approach: Take ownership, provide solutions, and drive results independently.
• Bachelor's degree from a top university.

Additional Information :

• Competitive salary
• Discretionary annual bonus
• Medical insurance
• 40 days annual leave (including public holidays)
• Focus on wellbeing, including talks and self-development tools
• Global Employee Assistance Program

Remote Work : No

Employment Type : Full-time

We are seeking experienced strategy consultants to join our exclusive talent pool of highly skilled experts for upcoming projects. The consultants will work across various business functions, providing valuable insights and recommendations to drive improvements and align processes with best practices.

This is an excellent opportunity for individuals who want to make a significant impact through strategic thinking, problem-solving, and collaboration. Prior experience in ESG, sustainable digital solutions or circular economy would be an added advantage.

• Analyse and optimise processes across various business functions, including finance, IT, procurement, and strategic planning.
• Conduct research and data analysis to identify trends, performance gaps, and areas for improvement.
• Develop and implement strategic frameworks to enhance operational efficiency and effectiveness.
• Draft and refine Service Level Agreements (SLAs) to ensure alignment with organisational objectives.
• Collaborate closely with internal teams to validate strategies and proposed changes.
• Facilitate workshops and discussions with stakeholders to gather insights and ensure the successful implementation of recommendations.
• Provide regular progress reports to leadership, offering strategic insights to guide decision-making.
• Support change management efforts to ensure smooth transitions during the implementation of new processes.

• Bachelor's / Master's degree in Business Administration, Management, Finance, or a related field.
• 5+ years of experience in strategy consulting, business analysis, or process improvement.
• Prior experience in ESG, Sustainable Digital solutions, or Circular Economy
• Strong analytical skills and expertise in process optimisation across various functions.
• Excellent written and verbal communication skills, with the ability to present complex information clearly to stakeholders.
• Knowledge of data analysis tools (e.g., Power BI, Tableau) would be advantageous.
• PMP, Lean Six Sigma, or other relevant certifications.

Opportunities within these projects may last between 3-18 months on a contractual basis, with the potential for extension.

Mid-Senior level

Contract

Strategy / Planning and Consulting

Business Consulting and Services, Banking, and Financial Services

Improve Energy Transition Processes

Our team seeks a skilled Senior Hook Up & Commissioning Engineer to drive energy transition initiatives using best practices and knowledge of internal or external issues.

The successful candidate will solve complex problems, share expertise, and impact customer, operational, project, or service activities with the Hook Up & Commissioning Team.

• Develop detailed hook-up plans, commissioning procedures, and strategies for onshore and offshore projects.
• Coordinate and supervise interdisciplinary teams involved in hook-up and commissioning activities.
• Conduct pre-commissioning and commissioning activities such as systems testing, equipment inspections, and functional checks.
• Identify and resolve technical issues during the hook-up and commissioning phase.
• Review project specifications, drawings, and design documents for technical completeness and accuracy.
• Provide technical guidance and support to junior Engineers.
• Collaborate with Project Management and Procurement Teams to ensure timely availability of resources.
• Ensure compliance with project requirements, industry codes, and standards.

Essential Qualifications:

A Bachelor's degree in engineering or equivalent industry experience is required.

Key Responsibilities:

Execute and oversee hook-up and commissioning activities. Develop detailed hook-up plans, commissioning procedures, and strategies.

Coordinate and supervise interdisciplinary teams involved in hook-up and commissioning activities.

Conduct pre-commissioning and commissioning activities such as systems testing, equipment inspections, and functional checks.

Identify and resolve technical issues during the hook-up and commissioning phase.

Review project specifications, drawings, and design documents for technical completeness and accuracy.

Provide technical guidance and support to junior Engineers.

Collaborate with Project Management and Procurement Teams to ensure timely availability of resources.

Ensure compliance with project requirements, industry codes, and standards.

Process Consultant

We are seeking a seasoned process expert to drive operational improvements and optimize business processes across multiple sectors.

This role requires a dynamic and experienced professional capable of analyzing current business processes, identifying inefficiencies, and recommending solutions to improve operational performance, reduce costs, and increase revenue.

• Analyze current business processes across various departments and sectors to identify bottlenecks and areas for improvement.
• Design and implement process improvement strategies that align with industry best practices and company objectives.
• Lead process optimization projects from conception through execution, working closely with cross-functional teams to ensure alignment.
• Utilize data-driven methodologies to monitor and evaluate the effectiveness of implemented changes.
• Facilitate workshops, training sessions, and meetings with key stakeholders to gather input and ensure buy-in for process improvements.
• Develop process documentation, including workflows, standard operating procedures (SOPs), and business process models.
• Collaborate with IT and other technical teams to automate and digitize processes where applicable.
• Conduct risk assessments and ensure compliance with industry regulations and company policies.

• Bachelors or Masters degree in Business Administration, Engineering, Operations Management, or a related field.
• Minimum of 5 years of experience in process consulting, operations management, or business analysis, preferably across multiple sectors.
• Proven track record of successfully leading process optimization projects in diverse industries such as manufacturing, finance, retail, or IT.
• Strong analytical and problem-solving skills with experience in process mapping, gap analysis, and root cause analysis.
• Proficiency in process improvement frameworks such as Lean, Six Sigma, or Kaizen.
• Familiarity with business process management (BPM) tools and software.
• Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams.
• Excellent project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.
• Experience with change management principles and methodologies.

About the Logistics Network Losses Role

This is a challenging position that requires an in-depth understanding of all areas of transportation across different regions. You will be responsible for owning the end-to-end process improvement for Network Losses and collaborating closely with various cross-functional teams to build visibility on loss themes and establish mitigation plans.

• Develop and implement action plans to enhance network performance
• Monitor key success metrics on a daily basis
• Analyze data, conduct site audits, and identify process gaps

You will be part of a team focused on reducing losses due to operational defects across international marketplaces. Your work will involve defect reduction and abuse mitigation strategies.

1. Background in project management or process improvement
2. Proficiency in Microsoft Office (Word, Excel, PowerPoint)
3. Excellent communication skills in English
4. BASIC awareness of SQL programming
5. Experience in supply chain or engineering fields

We are a diverse team that empowers individuals to deliver exceptional results for our customers. We value collaboration, innovation, and customer-centricity.

We are seeking a detail-oriented and strategic professional to lead and support ERP implementation projects. The ideal candidate will work closely with clients to understand their business processes and deliver tailored ERP solutions using Zoho products.

• Analyze client business requirements and translate them into functional ERP solutions.
• Design, configure, and implement Zoho ERP modules (CRM, Books, Inventory, Projects, People, Creator, etc.).
• Conduct workshops and training sessions for clients and end-users.
• Collaborate with technical teams to customize solutions using Zoho Creator or Deluge scripting.
• Manage full lifecycle ERP implementations including discovery, design, testing, deployment, and support.
• Develop documentation, user manuals, and SOPs.
• Provide post-implementation support and continuous improvement recommendations.
• Stay updated with Zoho product updates and best practices.

• Bachelor's degree in Business, Information Systems, Computer Science, or related field.
• Proven experience as an ERP Functional Consultant, preferably with Zoho ERP.
• Strong understanding of business processes across finance, sales, operations, HR, and inventory management.
• Experience with Zoho products such as Zoho CRM, Books, Inventory, Projects, Creator, and Deluge scripting.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills to interact with clients and stakeholders.
• Ability to manage multiple projects and work under tight deadlines.

Job Title: Business Process Improvement Specialist

The primary objective of this role is to analyze and enhance business processes, ensuring seamless execution and optimal results. Key responsibilities include managing multiple projects simultaneously, focusing on process automation in the Trade Finance sector.

• Familiarity with artificial intelligence, machine learning, and Large Language Models in process automation is crucial for success in this position.
• Project management skills are essential, with relevant certifications being a significant advantage.
• Daily standups, weekly/bi-weekly scrums, report preparation, and project status tracking are critical tasks that must be performed effectively.
• Timely delivery of projects and all business requirements must be ensured, guaranteeing customer satisfaction.
• UAT management is also a key responsibility, requiring close collaboration with cross-functional teams.

• Proven experience in process analysis, improvement, and automation.
• Strong understanding of AI, ML, and LLM in process automation.
• Excellent project management skills, with the ability to handle multiple projects concurrently.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.

This role offers a dynamic and challenging work environment, with opportunities for professional growth and development. The ideal candidate will be motivated, result-driven, and passionate about process improvement.

We are committed to providing a safe and inclusive work environment, where diversity and inclusion are valued and respected. If you are a detail-oriented, proactive, and innovative individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.