1245 Operations jobs in Dubai
Specialist, Process Improvement
Posted 1 day ago
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Job Definition
- Support the Customer Group leadership team in achieving client and employee satisfaction, optimizing results on efficiency metrics, and maximizing performance through sustainable and repeatable process improvement strategies.
- Drive process improvement projects: Lead, monitor, participate in, and document process improvement initiatives to enhance performance and profitability. Partner with the Leadership Team to identify efficiency and cost-saving projects to achieve strategic objectives. Ensure high-impact projects targeting financial gains are regularly implemented.
Job Scope
- Drive solutions: Develop innovative solutions to improve Customer Group performance using cost-benefit analyses for short- and long-term decision-making.
- Coordinate initiatives: Create, implement, and govern new processes for specific functions, providing visibility to milestones and performance across all functions.
- Implementation of standards: Ensure end-to-end implementation of solutions according to high-performance benchmarks and standards.
What You'll Do
- Impact and efficiency: Lead coordination with other Customer Group team members to measure the impact and efficiency of new products and business processes.
- Reporting: Facilitate the development and maintenance of detailed models and dashboards for regional and global reporting.
- Opportunities: Oversee identification of operational weaknesses and help improve or innovate processes to maximize support team efficiency.
- Project efficiency: Coordinate with multiple teams on regional and site-level projects to monitor support and ensure timely completion, focusing on quality and service improvements, data analytics, migrations, people initiatives, reporting, standardization, and tracking plans, quality, and timelines.
- Planning: Estimate work efforts, identify project milestones, allocate resources, and ensure adherence to deadlines.
- Progress checks: Monitor progress, understand dependencies, communicate status to management and stakeholders, and coordinate schedules for meetings locally or across sites.
- Partner with business leaders: Proactively remove obstacles, enable progress, manage issue escalations, and support teams in balancing priorities.
- Deploy analytics expertise: Use analytical skills to solve problems and shift focus from detection and containment to prevention.
- Manage Lean Six Sigma strategy: Facilitate continuous production of products and initiatives in line with industry standards, regulations, and customer requirements.
- Execute optimal usage of BPS: Drive metrics related to the Balanced Scorecard to evaluate performance and reduce variability and defects in critical processes.
- Leadership in continuous improvement: Support ongoing efforts to meet and exceed customer requirements in a fast-paced environment.
Qualifications :
- Strong Excel skills are essential.
- Proven project management experience: Managing multiple end-to-end projects in a fast-paced environment within tight timescales (minimum 2 years).
- Organized: Excellent organizational and administrative skills, able to manage workload effectively.
- Communication: Ability to communicate clearly across different audiences and levels.
- Continuous Improvement: Innovative, creative, and constantly seeking process optimization.
- Analytical orientation: Demonstrate impact and efficacy of initiatives.
- Problem Solving: Ability to perform root cause analysis and drive results.
- Teamwork: Capable of working effectively in a matrixed, relationship-based organization.
- Proactive approach: Take ownership, provide solutions, and drive results independently.
- Bachelor's degree from a top university.
Additional Information :
- Competitive salary
- Discretionary annual bonus
- Medical insurance
- 40 days annual leave (including public holidays)
- Focus on wellbeing, including talks and self-development tools
- Global Employee Assistance Program
Remote Work : No
Employment Type : Full-time
#J-18808-LjbffrProcess Improvement Specialist
Posted today
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Process Engineer Role Summary
- Design and implement process improvements to enhance efficiency, quality, and safety.
Key Responsibilities:
- Develop detailed designs and proposals for process upgrades and new projects.
- Liaise with sales and engineering teams to translate client requirements into technical solutions.
- Perform process, equipment, and piping sizing using industry-standard tools and techniques.
- Develop enquiry stage P&IDs and ensure they meet project requirements.
- Collaborate with senior engineers to produce designs for P&IDs, equipment lists, datasheets, and process descriptions.
- Request quotations from suppliers, review bids, and clarify as needed.
- Perform supplier bid analysis and recommend vendors.
- Review design documents with senior engineers.
- Participate in commissioning, testing, and initial production support.
- Maintain project documentation to ensure compliance with standards.
Requirements:
- Strong understanding of process engineering principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Proficiency in industry-standard software and tools.
- Ability to adapt to changing project requirements and deadlines.
Benefits:
- Competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- Opportunities for career advancement and growth.
Travel Requirements:
This role involves extensive travel, primarily in the Middle East, with occasional worldwide travel.
Strategic Process Improvement Specialist
Posted today
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About Us: A pioneering leader in the online event guide and ticketing solution industry has been revolutionizing the event landscape since 2009. As the largest ticketing provider, we proudly serve an extensive array of events across the Middle East from our Dubai-based headquarters.
Your Role: We are seeking a Business Analyst to join our dynamic Product team, bridging the gap between business, finance, and product teams. The ideal candidate will streamline complex business processes, transforming them into clear, understandable tasks, and producing comprehensive documentation.
- Analyze and document business processes, translating business needs into clear functional requirements for the Product team
- Collaborate closely with B2B and B2C segments
- Gather and interpret complex business requirements from stakeholders and convert them into detailed product system specifications and actionable development tasks
- Prepare clear technical documentation, including user stories, process diagrams, and user scenarios
- Facilitate effective communication between business stakeholders, financial teams, and product/development teams
- Proven experience (3+ years) as a Business/System Analyst in IT or digital product teams
- Excellent analytical and critical thinking skills
- Proficient with process modeling tools
- Familiarity with task trackers, business intelligence tools, and business-process modeling systems
- Experience with both B2B and B2C products is a plus
- English proficiency level: B2 or higher
- Solid knowledge of SQL will be an advantage
- Be part of an innovative ticketing platform impacting both B2B and B2C markets
- Engage directly in shaping and improving user experience and business processes
- Enjoy significant professional growth opportunities
Corporate Process Improvement Specialist
Posted today
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This position plays a crucial role in driving efficiency and effectiveness within our business operations by analyzing requirements and ensuring that solutions align with business goals.
We are seeking a talented Business Analyst to join our innovative team. As a Business Analyst, you will be responsible for collaborating with stakeholders to elicit and define business requirements through meetings, interviews, and workshops. You will also create detailed documentation of business processes, requirements, and specifications.
The ideal candidate will have a strong understanding of business processes and project management methodologies, as well as excellent communication skills, both verbal and written. They will be able to work collaboratively with diverse teams and have experience with Agile frameworks and tools.
Responsibilities:
- Collaborate with stakeholders to elicit and define business requirements
- Create detailed documentation of business processes and requirements
- Analyze current business processes and workflows to identify areas for improvement
- Facilitate communication between business units and IT teams
- Assist in the design of solutions by providing insights from business analysis
- Participate in user acceptance testing and validation of requirements
- Bachelor's degree in Business Administration, Information Technology, or a related field
- Minimum of 3 years of experience as a Business Analyst in a technology-driven environment
- Strong understanding of business processes and project management methodologies
- Proficient in requirements gathering, documentation, and analysis
- Excellent communication skills, both verbal and written
- Paid Time Off
- Performance Bonus
- Remote Work Options
This is a full-time position that requires a mid-senior level of seniority. The ideal candidate will have experience working in the IT Services and IT Consulting industry.
Business Process Improvement Specialist
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We are seeking a detail-oriented and strategic professional to lead and support ERP implementation projects. The ideal candidate will work closely with clients to understand their business processes and deliver tailored ERP solutions using Zoho products.
Key Responsibilities- Analyze client business requirements and translate them into functional ERP solutions.
- Design, configure, and implement Zoho ERP modules (CRM, Books, Inventory, Projects, People, Creator, etc.).
- Conduct workshops and training sessions for clients and end-users.
- Collaborate with technical teams to customize solutions using Zoho Creator or Deluge scripting.
- Manage full lifecycle ERP implementations including discovery, design, testing, deployment, and support.
- Develop documentation, user manuals, and SOPs.
- Provide post-implementation support and continuous improvement recommendations.
- Stay updated with Zoho product updates and best practices.
- Bachelor's degree in Business, Information Systems, Computer Science, or related field.
- Proven experience as an ERP Functional Consultant, preferably with Zoho ERP.
- Strong understanding of business processes across finance, sales, operations, HR, and inventory management.
- Experience with Zoho products such as Zoho CRM, Books, Inventory, Projects, Creator, and Deluge scripting.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills to interact with clients and stakeholders.
- Ability to manage multiple projects and work under tight deadlines.
Business Process Improvement & Reengineering Specialist
Posted 1 day ago
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Join to apply for the Business Process Improvement & Reengineering Specialist role at Greenfix Property Care
Business Process Improvement & Reengineering SpecialistJoin to apply for the Business Process Improvement & Reengineering Specialist role at Greenfix Property Care
As a Business Process Improvement & Reengineering Specialist, you will play a crucial role in analyzing and improving our organization's business processes to drive efficiency and enhance overall performance. You will be part of the management team and report to the General Manager. In this role, you will collaborate with various teams across the company, to identify areas for improvement and implement solutions.
Your role as a Business Process Improvement and Reengineering Specialist at will contribute to the company's growth and development by streamlining processes, improving operational efficiency, and driving continuous improvement.
Key Responsibilities
- Interact with all levels of management and conduct and document in-depth analysis of existing business processes to identify inefficiencies and bottlenecks.
- Develop and implement strategies for process improvement, considering both operational and technological solutions.
- Collaborate with cross-functional teams to gather requirements, design new processes, and ensure successful implementation.
- Utilize data analysis tools and techniques to identify trends, patterns, and areas of improvement.
- Monitor and evaluate the effectiveness of process improvement initiatives and make necessary adjustments as needed.
- Provide training and guidance to employees on new processes and best practices.
- Stay up-to-date with industry trends and advancements in business process reengineering methodologies.
- Bachelor's or Master’s degree in Business Administration, Management Information System, or any related field.
- 8-10 years of progressive experience in business analysis, business process reengineering or process improvement roles.
- Demonstrated track record of reengineering business processes and driving adoption across organization/department.
- Strong analytical and problem-solving skills, with the ability to assess complex situations and develop practical solutions.
- Experience of implementing continuous improvement processes.
- Clear understanding of business process streamlining methodologies.
- Proficiency in process mapping and modeling tools.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Knowledge of Lean Six Sigma methodologies and other process improvement frameworks is preferred.
- Increased efficiency and productivity in business processes.
- Reduction in process cycle time and lead time.
- Improved quality and accuracy of deliverables.
- Enhanced customer satisfaction and experience.
- Cost savings and resource optimization.
Job Id: DzyvtrlTwuosWLaimhk0SBwikk10pBQoc8iE4OYH5jDExovXwPpx3thMtmZLwL9N7jRnX1AWUDgDKJeO+F2FRUOs7wUFi+F8ln9U+96OlvmtCwN/cxkTAXryocRLhmV/HGKE+Z8nKu8bgZVtG7d4uiMAS94M9xC2QbVXSeniority level
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionOther
- IndustriesHousehold Services
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#J-18808-LjbffrSenior Business Process Improvement Specialist
Posted today
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We are seeking a seasoned Business Process Engineer to join our team. This is an excellent opportunity for individuals with experience in process improvement and optimization.
The successful candidate will be responsible for designing, implementing, and maintaining business processes that drive efficiency and productivity. They will work closely with cross-functional teams to analyze and improve existing processes, identify areas for cost savings, and implement process improvements.
To succeed in this role, you will need:
- Strong knowledge of business process management (BPM) principles and methodologies
- Experience with process mapping and workflow design
- Proven track record of leading large-scale process improvement projects
- Excellent communication and stakeholder management skills
In addition to your technical skills, you will also need to demonstrate:
- A strong analytical mindset with the ability to analyze complex problems and develop effective solutions
- Excellent interpersonal skills with the ability to work effectively with diverse stakeholders
- Ability to adapt to changing priorities and deadlines
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Business Process Engineer looking for a new challenge, please apply today.
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Business Operations Coordinator
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GI is looking for a Business Operations Coordinator to support and streamline operations across multiple divisions, including manufacturing, supply chain, procurement, logistics, and software development. The candidate will play a critical role in ensuring efficient workflows, optimizing processes, and enhancing collaboration across departments.
Key Responsibilities- Coordinate and align operational activities across multiple divisions to improve efficiency.
- Support procurement and supply chain teams by tracking vendor performance, logistics, and inventory management.
- Work closely with internal stakeholders to optimize processes and enhance cross-functional collaboration.
- Monitor key performance indicators (KPIs) and generate reports to support decision-making.
- Assist in identifying operational bottlenecks and recommend process improvements.
- Ensure timely communication and coordination between departments and external stakeholders.
- Support leadership in implementing company policies, compliance measures, and operational best practices.
- Maintain accurate operational data and documentation for future reference.
- Assist teams in adopting new tools, technologies, and process improvements.
- Strong analytical and problem-solving skills to optimize business operations.
- High-level verbal and written communication skills for effective coordination.
- Ability to manage multiple tasks and projects simultaneously.
- Experience in process optimization, workflow improvements, or business operations.
- Proficiency in data analysis, reporting, and process documentation.
- Familiarity with ERP systems, supply chain software, or project management tools.
- Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field.
- 2+ years of experience in business operations, supply chain, procurement, or logistics.
- Experience in coordinating across multiple departments in a fast-paced environment.
- Dubai, United Arab Emirates
Business Operations Coordinator
Posted today
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Job Description
GI is looking for a Business Operations Coordinator to support and streamline operations across multiple divisions, including manufacturing, supply chain, procurement, logistics, and software development. The candidate will play a critical role in ensuring efficient workflows, optimizing processes, and enhancing collaboration across departments.
Key Responsibilities- Coordinate and align operational activities across multiple divisions to improve efficiency.
- Support procurement and supply chain teams by tracking vendor performance, logistics, and inventory management.
- Work closely with internal stakeholders to optimize processes and enhance cross-functional collaboration.
- Monitor key performance indicators (KPIs) and generate reports to support decision-making.
- Assist in identifying operational bottlenecks and recommend process improvements.
- Ensure timely communication and coordination between departments and external stakeholders.
- Support leadership in implementing company policies, compliance measures, and operational best practices.
- Maintain accurate operational data and documentation for future reference.
- Assist teams in adopting new tools, technologies, and process improvements.
- Strong analytical and problem-solving skills to optimize business operations.
- High-level verbal and written communication skills for effective coordination.
- Ability to manage multiple tasks and projects simultaneously.
- Experience in process optimization, workflow improvements, or business operations.
- Proficiency in data analysis, reporting, and process documentation.
- Familiarity with ERP systems, supply chain software, or project management tools.
- Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field.
- 2+ years of experience in business operations, supply chain, procurement, or logistics.
- Experience in coordinating across multiple departments in a fast-paced environment.
- Dubai, United Arab Emirates
BUSINESS OPERATIONS ANALYST
Posted 1 day ago
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Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.
We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.
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We seek a highly motivated and detail-oriented Business Operations Analyst to support our global payments organization. In this role, you will primarily manage Know Your Business (KYB) and merchant onboarding cases, ensuring that all compliance and regulatory requirements are met. To ensure smooth merchant onboarding, you will work closely with the sales department, compliance, legal, sales engineers, and other departments. The role also involves administrative tasks to support the smooth functioning of these processes.
As a Business Operations Analyst, you will be responsible for:
- KYB Case Management: Take the lead on managing and guiding KYB cases for merchants, ensuring all compliance checks are thoroughly conducted and cases are processed efficiently.
- Collaboration with Compliance Teams: Work closely with the Compliance and Compliance Operations teams to ensure that merchant risk assessments and KYB checks are conducted according to company policy, legal requirements, and industry regulations.
- Partnership Management: Act as the primary point of contact for referral partners, working with them to facilitate the onboarding process for their merchants. Ensure alignment between partners, internal teams, and compliance guidelines throughout the KYB process.
- At least 1-2 years experience with performing KYB (Know Your Business) and business underwriting processes.
- Some familiarity with external compliance-related rules, regulations, and policies related to the payments industry.
- Must be Detail-oriented with a Problem-solving attitude and love to be hands-on in daily operations.
- Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure
- Must display a high level of professional judgment, commitment, integrity, teamwork and customer service
- Fluency in English with excellent verbal and written communication skills
- A Bachelor’s degree in Business Administration, Law, Finance, Accounting, or Operations.