1917 Operations jobs in Dubai

As a key member of our team, you will be responsible for driving business growth through continuous process improvement initiatives. This involves establishing project plans, resources, and budgets, as well as assigning tasks and managing vendor relationships.

You will also gather and analyze business requirements, define processes into project specifications, and track progress to deliverables. Your strong analytical skills and ability to work with multiple stakeholders will be essential in this role.

• Develop and implement process improvements to meet business needs
• Establish project plans, resources, and budgets
• Gather and analyze business requirements
• Track progress and deliverables

We are seeking a highly goal-driven individual with at least 4 years of experience in a similar role within financial services. You should have excellent interpersonal and communication skills, with the ability to work well under pressure and manage multiple projects simultaneously.

• At least 4 years of experience in a similar role within financial services
• Excellent interpersonal and communication skills
• Ability to work well under pressure and manage multiple projects

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. As a valued member of our team, you can expect:

• A competitive salary and benefits package
• Opportunities for professional growth and development

We are seeking a senior professional to play a key role in a continuous improvement program. The successful candidate will be responsible for identifying, establishing, and implementing Business Excellence and Process Improvement initiatives as directed by the managers of Quality, Process Improvement, and Business Excellence.

The role involves leading the implementation and maintenance of Quality, Environment, and Occupational Health and Safety systems across various departments and business units within an organization.

Your key duties and responsibilities will include:

1. Leading all Business Excellence Initiatives
2. Promoting and driving process improvement initiatives within business units and departments
3. Implementing and maintaining Quality, Environment, and Occupational Health and Safety Management Systems
4. Planning, initiating, and conducting internal audits; reporting on compliance and recommending improvements
5. Developing, implementing, monitoring, and maintaining employee rewards schemes and corporate social responsibility programs

Qualifications and experience required:

• A graduate degree, preferably in Industrial Engineering, with at least 9 years of experience in a senior supervisory role, including a minimum of 5 years in Quality or Business Excellence
• Qualified in Six Sigma, Lean, QFD, and Kaizen methodologies, with a Black Belt certification
• At least 3 years of experience implementing Six Sigma, Process Improvement, or Business Process Reengineering projects in the Process or Service Industry
• Experience in Business Excellence, Quality Management, and Customer Relationship Management is desirable
• Internal auditor qualifications in Quality, Environment, or Occupational Health & Safety management systems are desirable
• Excellent communication and presentation skills

About the Company

An HR consultancy providing recruitment solutions across the Middle East and North Africa. We specialize in attracting high-caliber candidates for roles in various sectors.

We serve a wide range of clients from multinationals to SMEs, offering tailored recruitment services including permanent, interim, and contract recruitment.

Our mission is to deliver comprehensive recruitment solutions at all levels, ensuring client satisfaction through a dedicated approach.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online across the globe, this is your chance to make history. We are looking for a Program Manager to join the Turkish Operations team to help delight our Turkish customers. The position requires an individual who can lead in an often-ambiguous environment. It requires business judgment, relationship management, and analytical thinking to meet project delivery goals. It will require close collaboration with cross-functional teams internally, technical and external partners at all levels up to senior leadership. Key job responsibilities
1- Lead, own and control operations projects/programs roadmap, coordinating internal teams as well as working with external partners/contractors 2- Be responsible for delivering the key metrics, reporting progress, growth and performance of the projects as well as on-time execution and launches 3- Prepare and execute regular program updates to senior management on a weekly and monthly basis. 4- Work very closely with Business, Tech and other teams to design and deploy new solutions while being critical to challenge stakeholders and prioritize projects within Roadmap 5-Demonstrate Operational Excellence, drive continuous improvement and best practices with a focus on outcome for our customers About the team
The TR Ops Integration team drives performance improvement across the TR ops network by rolling out software tools, running and coordinating selected cross-functional projects, and by being the primary Operations liaison with other departments including Amazon Fulfillment Technologies (AFT-x), Customer services (CS), Retail, Vendor Operations, Transportation, Supply Chain and FC Support teams.
BASIC QUALIFICATIONS

- Proven problem solving and analytical skills, ability to analyze numerical data points, work with data to assess situations and take appropriate action
- Experience handling multiple projects and prioritize accordingly
- A proven team player with a hands-on team-oriented attitude;

- Hands-on experience with medium to high complexity SQL queries
- Able to take ownership of work, implement change, and demonstrate a problem solving approach;
- Ability to effectively manage time, and individually prioritize multiple tasks of competing priority Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: January 27, 2025 (Updated 1 day ago)

Posted: May 21, 2025 (Updated about 1 month ago)

Posted: May 13, 2025 (Updated about 1 month ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online across the globe, this is your chance to make history.
We are looking for a Program Manager to join the Turkish Operations team to help delight our Turkish customers. The position requires an individual who can lead in an often-ambiguous environment. It requires business judgment, relationship management, and analytical thinking to meet project delivery goals. It will require close collaboration with cross-functional teams internally, technical and external partners at all levels up to senior leadership.
Key job responsibilities
1- Lead, own and control operations projects/programs roadmap, coordinating internal teams as well as working with external partners/contractors
2- Be responsible for delivering the key metrics, reporting progress, growth and performance of the projects as well as on-time execution and launches
3- Prepare and execute regular program updates to senior management on a weekly and monthly basis.
4- Work very closely with Business, Tech and other teams to design and deploy new solutions while being critical to challenge stakeholders and prioritize projects within Roadmap
5-Demonstrate Operational Excellence, drive continuous improvement and best practices with a focus on outcome for our customers
About the team
The TR Ops Integration team drives performance improvement across the TR ops network by rolling out software tools, running and coordinating selected cross-functional projects, and by being the primary Operations liaison with other departments including Amazon Fulfillment Technologies (AFT-x), Customer services (CS), Retail, Vendor Operations, Transportation, Supply Chain and FC Support teams.

- Proven problem solving and analytical skills, ability to analyze numerical data points, work with data to assess situations and take appropriate action
- Experience handling multiple projects and prioritize accordingly
- A proven team player with a hands-on team-oriented attitude;

- Hands-on experience with medium to high complexity SQL queries
- Able to take ownership of work, implement change, and demonstrate a problem solving approach;
- Ability to effectively manage time, and individually prioritize multiple tasks of competing priority
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: January 27, 2025 (Updated 1 day ago)

Posted: May 21, 2025 (Updated about 1 month ago)

Posted: May 13, 2025 (Updated about 1 month ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our Company

NymCard’s mission is to enable fintech and financial innovators to launch frictionless payment programmes with our modern infrastructure, at record speed. Our open API modern card issuing platform provides flexibility and control to issue cards, authorise transactions and manage payment operations with just one integration and one partner.

We are a team of industry experts and technology innovators who take a dynamic approach to solving complex industry challenges. NymCard has an open and collaborative work environment and together we make up the NymCardian Nation. We power possibilities for our customers AND each other by bringing the best talent together to do the best quality work we can.

By staying true to our core values: Respect, Transparency, Collaboration, Quality, Speed, Courage, NymCards strives to build a global team as diverse as the markets we serve. It is a very exciting time to join NymCard and as our Business grows, you and your opportunities will grow with it. To Learn more about NymCard visit our Website and LinkedIn.

The Role

The Business Operations Manager is a key member of the central Operations team, responsible for overseeing and optimizing core operational functions across settlement, reconciliation, onboarding, and dispute management. This role ensures that business-critical processes run smoothly, efficiently, and in compliance with internal controls and partner expectations. The manager provides cross-functional leadership by aligning daily operational execution with strategic goals, collaborating with teams such as Finance, Compliance, Product, and Customer Success.

In addition to managing BAU activities, the Business Operations Manager is responsible for documenting standard operating procedures, driving continuous improvement initiatives, and proactively identifying operational or technical issues before they impact clients. The ideal candidate will be both detail-oriented and strategic, with the ability to build scalable workflows, solve complex problems, and enable service excellence across Nymcard’s growing footprint.

Main Duties & Responsibilities:

1. Payments Operations & Reconciliation

• Perform daily and weekly load activities across multiple channels (e.g., bank transfer, A2A, card networks) for B2C and B2B clients.
• Ensure accurate daily reconciliation between bank accounts, processing systems, and internal records.
• Monitor settlements and coordinate with Finance to address mismatches or anomalies.

2. Dispute and Chargeback Management

• Conduct first-level analysis on dispute cases and manage end-to-end case resolution.
• Assign reason codes, log cases on scheme platforms, and follow up through to closure.
• Coordinate with finance and customer support for timely credit to customers.

3. KYC & Cardholder Onboarding Support

• Assist in onboarding cardholders and troubleshooting ID verification issues.
• Escalate SDK or flagging issues with vendors and follow up for resolution.
• Coordinate manual KYC escalations with the Compliance team and vendors as needed.

4. Cross-Functional Coordination

• Collaborate with Customer Success, Compliance, and Finance to ensure operational readiness and service excellence.
• Support issue resolution, incident triaging, and documentation of recurring pain points.
  Liaise with internal product and external partners to streamline onboarding, support, and settlement processes.
  

Skills & Qualifications:

• Excellent communication skills, both written and orally.
• Strong experience of operations function within payments/financial services industry
• Strong interpersonal, organisational skills and a team player
• You have a positive can-do attitude and a flexible approach
• Excellent analytical skills and detail oriented
• You have the ability to learn new technology/systems/applications quickly

Why Work With Us

At NymCard, it’s not just about technology — it’s about people. We believe a great culture isn’t something you list on a job post, it’s something you experience every day. And that’s exactly what we’ve built here.

We focus on creating an environment where people feel supported, valued, and excited about the work they do. You’ll find opportunities to learn, take ownership of meaningful projects, and see the direct impact of your ideas.

What we offer:

Room to grow. From professional development opportunities to on-the-job learning, we believe in helping our people reach their potential.

Flexibility when you need it. With generous annual leave, casual WFH options, and a team that understands life happens outside of work too, we aim to keep the balance right.

A culture that feels good. No complicated hierarchies, no endless approvals — just candid feedback, open conversations, and a team that genuinely cares.

Celebrating wins together. Whether it’s closing a deal, launching a new feature, or hitting a team milestone, we believe every success deserves to be shared.

If you’re looking for a place where your work matters, your voice is heard, and you can enjoy the journey along the way — we’d love to meet you.

GI is looking for a Business Operations Coordinator to support and streamline operations across multiple divisions, including manufacturing, supply chain, procurement, logistics, and software development. The candidate will play a critical role in ensuring efficient workflows, optimizing processes, and enhancing collaboration across departments.

• Coordinate and align operational activities across multiple divisions to improve efficiency.
• Support procurement and supply chain teams by tracking vendor performance, logistics, and inventory management.
• Work closely with internal stakeholders to optimize processes and enhance cross-functional collaboration.
• Monitor key performance indicators (KPIs) and generate reports to support decision-making.
• Assist in identifying operational bottlenecks and recommend process improvements.
• Ensure timely communication and coordination between departments and external stakeholders.
• Support leadership in implementing company policies, compliance measures, and operational best practices.
• Maintain accurate operational data and documentation for future reference.
• Assist teams in adopting new tools, technologies, and process improvements.

• Strong analytical and problem-solving skills to optimize business operations.
• High-level verbal and written communication skills for effective coordination.
• Ability to manage multiple tasks and projects simultaneously.
• Experience in process optimization, workflow improvements, or business operations.
• Proficiency in data analysis, reporting, and process documentation.
• Familiarity with ERP systems, supply chain software, or project management tools.

• Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field.
• 2+ years of experience in business operations, supply chain, procurement, or logistics.
• Experience in coordinating across multiple departments in a fast-paced environment.

• Dubai, United Arab Emirates

GI is looking for a Business Operations Coordinator to support and streamline operations across multiple divisions, including manufacturing, supply chain, procurement, logistics, and software development. The candidate will play a critical role in ensuring efficient workflows, optimizing processes, and enhancing collaboration across departments.

• Coordinate and align operational activities across multiple divisions to improve efficiency.
• Support procurement and supply chain teams by tracking vendor performance, logistics, and inventory management.
• Work closely with internal stakeholders to optimize processes and enhance cross-functional collaboration.
• Monitor key performance indicators (KPIs) and generate reports to support decision-making.
• Assist in identifying operational bottlenecks and recommend process improvements.
• Ensure timely communication and coordination between departments and external stakeholders.
• Support leadership in implementing company policies, compliance measures, and operational best practices.
• Maintain accurate operational data and documentation for future reference.
• Assist teams in adopting new tools, technologies, and process improvements.

• Strong analytical and problem-solving skills to optimize business operations.
• High-level verbal and written communication skills for effective coordination.
• Ability to manage multiple tasks and projects simultaneously.
• Experience in process optimization, workflow improvements, or business operations.
• Proficiency in data analysis, reporting, and process documentation.
• Familiarity with ERP systems, supply chain software, or project management tools.

• Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field.
• 2+ years of experience in business operations, supply chain, procurement, or logistics.
• Experience in coordinating across multiple departments in a fast-paced environment.

• Dubai, United Arab Emirates

Our Company

NymCard’s mission is to enable fintech and financial innovators to launch frictionless payment programmes with our modern infrastructure, at record speed. Our open API modern card issuing platform provides flexibility and control to issue cards, authorise transactions and manage payment operations with just one integration and one partner.

We are a team of industry experts and technology innovators who take a dynamic approach to solving complex industry challenges. NymCard has an open and collaborative work environment and together we make up the NymCardian Nation. We power possibilities for our customers AND each other by bringing the best talent together to do the best quality work we can.

By staying true to our core values: Respect, Transparency, Collaboration, Quality, Speed, Courage, NymCards strives to build a global team as diverse as the markets we serve. It is a very exciting time to join NymCard and as our Business grows, you and your opportunities will grow with it. To Learn more about NymCard visit our Website and LinkedIn.

The Role

The Business Operations Manager is a key member of the central Operations team, responsible for overseeing and optimizing core operational functions across settlement, reconciliation, onboarding, and dispute management. This role ensures that business-critical processes run smoothly, efficiently, and in compliance with internal controls and partner expectations. The manager provides cross-functional leadership by aligning daily operational execution with strategic goals, collaborating with teams such as Finance, Compliance, Product, and Customer Success.

In addition to managing BAU activities, the Business Operations Manager is responsible for documenting standard operating procedures, driving continuous improvement initiatives, and proactively identifying operational or technical issues before they impact clients. The ideal candidate will be both detail-oriented and strategic, with the ability to build scalable workflows, solve complex problems, and enable service excellence across Nymcard’s growing footprint.

Main Duties & Responsibilities:

• Payments Operations & Reconciliation

• Perform daily and weekly load activities across multiple channels (e.g., bank transfer, A2A, card networks) for B2C and B2B clients.
• Ensure accurate daily reconciliation between bank accounts, processing systems, and internal records.
• Monitor settlements and coordinate with Finance to address mismatches or anomalies.
  

2. Dispute and Chargeback Management

• Conduct first-level analysis on dispute cases and manage end-to-end case resolution.
• Assign reason codes, log cases on scheme platforms, and follow up through to closure.
• Coordinate with finance and customer support for timely credit to customers.
  

3. KYC & Cardholder Onboarding Support

• Assist in onboarding cardholders and troubleshooting ID verification issues.
• Escalate SDK or flagging issues with vendors and follow up for resolution.
• Coordinate manual KYC escalations with the Compliance team and vendors as needed.

4. Cross-Functional Coordination

• Collaborate with Customer Success, Compliance, and Finance to ensure operational readiness and service excellence.
• Support issue resolution, incident triaging, and documentation of recurring pain points.
  Liaise with internal product and external partners to streamline onboarding, support, and settlement processes.
  

Skills & Qualifications:

• Excellent communication skills, both written and orally.
• Strong experience of operations function within payments/financial services industry
• Strong interpersonal, organisational skills and a team player
• You have a positive can-do attitude and a flexible approach
• Excellent analytical skills and detail oriented
• You have the ability to learn new technology/systems/applications quickly

Why Work With Us

At NymCard, it’s not just about technology — it’s about people. We believe a great culture isn’t something you list on a job post, it’s something you experience every day. And that’s exactly what we’ve built here.

We focus on creating an environment where people feel supported, valued, and excited about the work they do. You’ll find opportunities to learn, take ownership of meaningful projects, and see the direct impact of your ideas.

What we offer:

Room to grow. From professional development opportunities to on-the-job learning, we believe in helping our people reach their potential.

Flexibility when you need it. With generous annual leave, casual WFH options, and a team that understands life happens outside of work too, we aim to keep the balance right.

A culture that feels good. No complicated hierarchies, no endless approvals — just candid feedback, open conversations, and a team that genuinely cares.

Celebrating wins together. Whether it’s closing a deal, launching a new feature, or hitting a team milestone, we believe every success deserves to be shared.

If you’re looking for a place where your work matters, your voice is heard, and you can enjoy the journey along the way — we’d love to meet you.

Our Company

NymCard’s mission is to enable fintech and financial innovators to launch frictionless payment programmes with our modern infrastructure, at record speed. Our open API modern card issuing platform provides flexibility and control to issue cards, authorise transactions and manage payment operations with just one integration and one partner.

We are a team of industry experts and technology innovators who take a dynamic approach to solving complex industry challenges. NymCard has an open and collaborative work environment and together we make up the NymCardian Nation. We power possibilities for our customers AND each other by bringing the best talent together to do the best quality work we can.

By staying true to our core values: Respect, Transparency, Collaboration, Quality, Speed, Courage, NymCards strives to build a global team as diverse as the markets we serve. It is a very exciting time to join NymCard and as our Business grows, you and your opportunities will grow with it. To Learn more about NymCard visit our Website and LinkedIn.

The Role

The Business Operations Manager is a key member of the central Operations team, responsible for overseeing and optimizing core operational functions across settlement, reconciliation, onboarding, and dispute management. This role ensures that business-critical processes run smoothly, efficiently, and in compliance with internal controls and partner expectations. The manager provides cross-functional leadership by aligning daily operational execution with strategic goals, collaborating with teams such as Finance, Compliance, Product, and Customer Success.

In addition to managing BAU activities, the Business Operations Manager is responsible for documenting standard operating procedures, driving continuous improvement initiatives, and proactively identifying operational or technical issues before they impact clients. The ideal candidate will be both detail-oriented and strategic, with the ability to build scalable workflows, solve complex problems, and enable service excellence across Nymcard’s growing footprint.

Main Duties & Responsibilities:

• Payments Operations & Reconciliation

• Perform daily and weekly load activities across multiple channels (e.g., bank transfer, A2A, card networks) for B2C and B2B clients.
• Ensure accurate daily reconciliation between bank accounts, processing systems, and internal records.
• Monitor settlements and coordinate with Finance to address mismatches or anomalies.
  

2. Dispute and Chargeback Management

• Conduct first-level analysis on dispute cases and manage end-to-end case resolution.
• Assign reason codes, log cases on scheme platforms, and follow up through to closure.
• Coordinate with finance and customer support for timely credit to customers.
  

3. KYC & Cardholder Onboarding Support

• Assist in onboarding cardholders and troubleshooting ID verification issues.
• Escalate SDK or flagging issues with vendors and follow up for resolution.
• Coordinate manual KYC escalations with the Compliance team and vendors as needed.

4. Cross-Functional Coordination

• Collaborate with Customer Success, Compliance, and Finance to ensure operational readiness and service excellence.
• Support issue resolution, incident triaging, and documentation of recurring pain points.
  Liaise with internal product and external partners to streamline onboarding, support, and settlement processes.
  

Skills & Qualifications:

• Excellent communication skills, both written and orally.
• Strong experience of operations function within payments/financial services industry
• Strong interpersonal, organisational skills and a team player
• You have a positive can-do attitude and a flexible approach
• Excellent analytical skills and detail oriented
• You have the ability to learn new technology/systems/applications quickly

Why Work With Us

At NymCard, it’s not just about technology — it’s about people. We believe a great culture isn’t something you list on a job post, it’s something you experience every day. And that’s exactly what we’ve built here.

We focus on creating an environment where people feel supported, valued, and excited about the work they do. You’ll find opportunities to learn, take ownership of meaningful projects, and see the direct impact of your ideas.

What we offer:

Room to grow. From professional development opportunities to on-the-job learning, we believe in helping our people reach their potential.

Flexibility when you need it. With generous annual leave, casual WFH options, and a team that understands life happens outside of work too, we aim to keep the balance right.

A culture that feels good. No complicated hierarchies, no endless approvals — just candid feedback, open conversations, and a team that genuinely cares.

Celebrating wins together. Whether it’s closing a deal, launching a new feature, or hitting a team milestone, we believe every success deserves to be shared.

If you’re looking for a place where your work matters, your voice is heard, and you can enjoy the journey along the way — we’d love to meet you.