1018 Property Management jobs in Dubai

The primary role of a Property Management Specialist is to acquire new contracts, identify potential properties for rent, build strong relationships with property owners, and develop comprehensive property management plans. The specialist must ensure all documentation is complete and compliant with RERA regulations.

The Property Manager sales executive should possess excellent communication skills and be responsible for managing units, collaborating with vendors and real estate brokers.

Key responsibilities include:

1. Overseeing the performance of managed units and ensuring high-quality service.
2. Coordinating with the maintenance team on interior and exterior property conditions.
3. Focusing on operational improvements and enhancing user experience.
4. Assessing tenants and resolving issues for the benefit of owners, tenants, and the company.
5. Maintaining records of tenancy contracts and updating CRM systems.
6. Issuing Ejari certificates to tenants.
7. Coordinating with the Owner Association to maintain building standards.
8. Administering tenant leases to ensure legal compliance.
9. Handling tenant requests and dispatching work orders.
10. Preparing internal purchase requests and ensuring legal compliance.
11. Negotiating maintenance contracts and adhering to procurement policies.
12. Managing and resolving maintenance requests from tenants.
13. Preparing annual property budgets.
14. Conducting move-in and move-out inspections.
15. Preparing units for lease in a timely manner.

Desired skills and expertise include:

• Attention to detail and strong verbal and written communication skills.
• Ability to perform under stress in a fast-paced environment.
• Self-motivated with multitasking, prioritization, and time management skills.
• Excellent customer service skills and ability to build relationships with internal and external stakeholders.

Qualifications:

• Minimum of 2 years of experience in Property Management.
• Proficiency in MS Word, Excel, and PowerPoint.

Compensation includes a fixed salary plus commission, employment visa, and health insurance.

Leasing & Property Management Executive

Salary: AED 2,500 + Attractive Commissions (based on targets)

Opportunity to grow with performance-based incentives

Assistant Manager – Leasing & Property Management

Attractive Salary + Attractive Commissions (based on targets)

A leadership role with career growth opportunities

What We're Looking For:

• Experience in real estate leasing and property management (UAE experience preferred)
• RERA Certification is an advantage
• Ability to work independently and as part of a team
• Driven, motivated, and results-oriented

Be part of a dynamic, client-focused real estate company where your success is rewarded

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Management
• Industries: Facilities Services

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• Follow up and update weekly on AR for all (Owners books, Provis Revenue).
• Ensure waiver requests are verified with supporting documents prior to submitting.
• Verify and follow up on outstanding rents pending from Government/Corporate Payers.
• Monitor and clear on daily basis the unidentified payments in bank accounts (Provis/Corporate).
• Collect bad debt and outstanding rent.
• Follow up on unidentified payments in bank accounts (PROVIS /corporate).

Customer

• Ensure attending all calls within maximum 15 minutes if weren't answered during another call with another customer/meeting another customer.
• To attend to customers' requests and enquiries on time.
• Tackle complaints related to maintenance before they are escalated.
• Implement the assigned corrective actions as a follow up from the customer satisfaction surveys.
• Escalate the complains to the line manager if beyond his authorities.
• Continuously feedback to the supervisors on customers' needs to be escalated in case of policies & procedures changes required.
• Maintain positive relationships with all clients.

Internal Business Processes

• Provide and maintain proper owner approval / confirmation before requesting RO validation.
• Tackle expired leases & bounced cheques and escalate to supervisor to take necessary action as per company policy.
• Maintain and update a renewal notices tracking report to the property supervisor for review.
• Maintain and update reports on outstanding rent balances / Pending SD and Rent Refunds / Status of Vacant Units / Days on Market / Outstanding Provis fees / Unposted Receipt Register.
• Verify Rent and SD refunds prior to submitting to Property Supervisor for approval and as per set KPIs.
• Ensure the files are submitted to the property supervisor with all documents such as lease contract/Tawtheeq/cheques copies/receipts/tenant and owner documents
• Property Officer will develop a complete and thorough understanding of the assigned units' layout/unit mix/amenities/services, etc. The Property Officer should be able answer general and specific questions related to the assigned property and/or portfolio.
• Ensure posting all rental and other charges in the system, generating any resident invoices, and pursuing collections as necessary.
• Maintain key control on the property. Any missing keys must be immediately reported to the Property Supervisor.
• Preparing renewal notices after verifying and reviewing the owner's approval for the Property Supervisor signature.
• Property Officer to contact owners for their rent cheques and collection of all necessary charges (i.e. SC, PM, Maintenance)
• Property Officer to prepare NOC documents and checklist prior to submitting to the supervisor.
• Verify IBAN details of owners before they are submitted to supervisor for final review.
• Submit all payments made during the same day to the cashier with the control sheet.
• Upload all documents on Document Management System (DMS) or the assigned shared folder for all renewals and new leases (complete documents not only the lease and tawtheeq). maintain physical files in cabinets.
• Handling and issuing the new leases and renewals
• Answering calls, take messages and ensure business associates, customers & clients are called back promptly, and reply to emails within 1 working day.
• Schedule and attend the Move (IN-OUT) inspections and ensure the unit is ready on time.
• Submit the move out segregation report to the technical team (Tenant / Owner) within 24 hours.
• Ensure units are ready within 7 days of receiving the PO, and prepare the needed documents to get the owner approval in case the quotation exceeds the SD amount.
• Update the supervisor to update unit status on availability.
• Handle the keys with tenants and sign off on inspections with tenants.
• Daily review of SRs and follow up with owners for approvals and payments Vacant unit's inspection minimum once a month.
• Submitting the contract for signature within 1 working day of the renewal.

Learning & Growth

• Attend all assigned training courses.
• Maintain a positive environment with other colleagues.

Health & Safety

• Property Officer should report any issues or concerns to the Property Supervisor.
• Not engage in any improper conduct that could endanger their own safety or health or that of anyone else.
• Comply with relevant Provis's Quality Policy and HSE policy and HSE procedures and AD ESHMS regulations, technical guidelines and code of practices, other applicable regulatory requirements, sector regulatory authorities including Civil Defense, Abu Dhabi municipality, Articles and decrees of Ministry of Labor, other UAE laws which are applicable during the course of performing work for on behalf of Provis.
• Ensuring that they are not under the influence of any intoxicant to the extent that they could be a danger to themselves or others while at work.
• Participate in safety and health training offered by their Manager/Supervisor or from Provis HSE personnel

Protecting their own safety and health, as well as the safety and health of anyone who may be affected by their acts or omissions at work.

Qualification:

Minimum High Diploma in studies related to the field (i.e. economics/business admin/etc.)

Experience: Customer Service 2+ years is preferred

Skills:

• Should be able to work independently with minimal supervision.
• Should be flexible and able to adapt to ever changing business needs.
• Should be self-motivated and yet a team player.
• Should have the ability to work effectively in a complex and demanding environment.
• Should have an excellent grasp of Written and spoken English.
• Clear and concise communication ability.
• Be able to work effectively in a multi-cultural environment.

Measurable Objectives:

• Monthly renewals report / daily new lease report – New Offers report / unposted receipts register / Pending Refunds and other finance & PM reports.
• Attendance / complaints and compliments from customers.

We are seeking a highly motivated and organized Assistant Property Manager to join our team. The successful candidate will be responsible for supporting property managers with day-to-day tasks, including data entry, contract preparation, and administrative duties.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. They will also have a strong focus on accuracy and quality, with the ability to multitask and prioritize tasks efficiently.

• Support property managers with daily tasks and projects.
• Administer Salesforce data entry and handle various contract preparations.
• Assist in property management tasks, including new tenancy creation, renewals, and payment recording.
• Collaborate with the finance team to ensure accurate data entry and address payment concerns.
• Support the tech team in testing operational tools and enhancing system workflows.
• Liaise with the product team to provide operational insights and support data team requirements.

• Bachelor's degree in Business Administration, Real Estate, or a related field.
• Minimum of 1-2 years of experience in a customer service role.
• Experience in a support role within the property management or real estate industry.
• Proficiency in Salesforce and other CRM systems.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with a strong focus on accuracy and quality.
• Proficient in Microsoft Office Suite and customer service software.

As an Assistant Property Manager, you will have the opportunity to work with a dynamic team and contribute to the growth and success of our organization. You will also have access to ongoing training and development opportunities to enhance your skills and knowledge.

If you are a motivated and organized individual with a passion for property management, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to (insert contact information).

Property Documentation & Contract Management

• Manage and update property-related documents, including contracts, agreements, and tenant records.
• Oversee issuance, renewal, and termination of tenancy contracts in compliance with UAE real estate laws.
• Prepare and manage No Objection Certificates (NOCs).

Landlord Services & Communication

• Maintain comprehensive records of landlord and stakeholder property details.
• Negotiate lease rates and related services with landlords.
• Prepare property management contracts and track revisions of clauses.

Tenant Services & Communication

• Act as the primary point of contact for tenant inquiries and complaints, ensuring timely resolution.
• Facilitate property viewings and liaise with landlords for efficient tenant placement and retention.

Reporting & Data Management

• Generate detailed reports on occupancy rates, tenant feedback, and financial performance.
• Utilize property management software for accurate data recording and analysis.
• Schedule property inspections and report findings to internal management for proactive improvements and compliance.

Customer Service

• Maintain high levels of tenant satisfaction through proactive engagement and effective problem-solving.
• Ensure professional and courteous interactions with tenants.

Facility Management

• Conduct physical inspections of properties as required.
• Follow up on maintenance requests with the FM team to ensure resolution of issues.

Legal & Administrative Support

• Assist legal department with tenant documents, prepare legal notices, payment breakdowns, and follow up on legal cases.
• Track bounced cheque payments and ensure clearance within deadlines.
• Prepare and manage online Ejari applications and NOCs.

Marketing & Social Media Management

• Handle property-related social media platforms, including content posting and property photography.

The primary role of a Property Management Specialist is to acquire new contracts, identify potential properties for rent, build strong relationships with property owners, and develop comprehensive property management plans. The specialist must ensure all documentation is complete and compliant with RERA regulations.

The Property Manager sales executive should possess excellent communication skills and be responsible for managing units, collaborating with vendors and real estate brokers.

Key responsibilities include:

1. Overseeing the performance of managed units and ensuring high-quality service.
2. Coordinating with the maintenance team on interior and exterior property conditions.
3. Focusing on operational improvements and enhancing user experience.
4. Assessing tenants and resolving issues for the benefit of owners, tenants, and the company.
5. Maintaining records of tenancy contracts and updating CRM systems.
6. Issuing Ejari certificates to tenants.
7. Coordinating with the Owner Association to maintain building standards.
8. Administering tenant leases to ensure legal compliance.
9. Handling tenant requests and dispatching work orders.
10. Preparing internal purchase requests and ensuring legal compliance.
11. Negotiating maintenance contracts and adhering to procurement policies.
12. Managing and resolving maintenance requests from tenants.
13. Preparing annual property budgets.
14. Conducting move-in and move-out inspections.
15. Preparing units for lease in a timely manner.

Desired skills and expertise include:

• Attention to detail and strong verbal and written communication skills.
• Ability to perform under stress in a fast-paced environment.
• Self-motivated with multitasking, prioritization, and time management skills.
• Excellent customer service skills and ability to build relationships with internal and external stakeholders.

Qualifications:

• Minimum of 2 years of experience in Property Management.
• Proficiency in MS Word, Excel, and PowerPoint.

Compensation includes a fixed salary plus commission, employment visa, and health insurance.

Job Description

1. Strategic Planning & Property Performance

• Develop and implement property management strategies aligned with business objectives.
• Monitor property performance, identify improvement areas, and implement corrective solutions.

2. Team Leadership

• Supervise and guide property management teams, providing training and ongoing support.

3. Risk Management & Quality Control

• Ensure compliance with UAE laws, regulations, and property standards.
• Oversee delivery of high-quality maintenance and services across properties.

4. Property Documentation & Contract Management

• Manage and update property-related documents, contracts, agreements, and tenant records.
• Oversee issuance, renewal, and termination of tenancy contracts in compliance with UAE real estate laws.
• Prepare and manage NOCs.

5. Landlord Services & Communication

• Maintain comprehensive records of landlord/stakeholder property details.
• Negotiate lease rates and related services with landlords.
• Prepare property management contracts and track all revisions/clauses.

6. Tenant Services & Communication

• Act as the main point of contact for tenant inquiries and complaints, ensuring timely resolution.
• Facilitate property viewings and liaise with landlords for efficient tenant placement and retention.

7. Reporting & Data Management

• Generate reports on occupancy rates, tenant feedback, and financial performance.
• Utilize property management software for accurate data recording and analysis.
• Schedule property inspections, report findings, and recommend proactive enhancements.

8. Customer Service

• Maintain high levels of tenant satisfaction through proactive engagement and issue resolution.
• Ensure professional and courteous handling of all tenant interactions.

9. Facility Management

• Monitor maintenance requests with FM teams and ensure timely resolution of tenant/building issues.

10. Other Responsibilities

• Process online Ejari applications and NOCs.
• Coordinate with the legal department on tenant documentation, notices, payment breakdowns, and case follow-ups.
• Follow up on bounced cheque payments and ensure clearance within management deadlines.
• Manage property visibility via social media platforms.
• Perform additional duties as assigned by management.

Requirements

• Bachelor’s degree or equivalent qualification.
• Strong knowledge of the UAE property market and real estate regulations.
• Excellent knowledge of social media platforms for property marketing.
• Strong leadership, communication, and team management skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Effective time management and organizational skills.
• Experience with administrative and clerical procedures.
• Proven ability to handle property-related social media postings and ads.

Job Description

1. Strategic Planning & Property Performance

• Develop and implement property management strategies aligned with business objectives.
• Monitor property performance, identify improvement areas, and implement corrective solutions.

2. Team Leadership

• Supervise and guide property management teams, providing training and ongoing support.

3. Risk Management & Quality Control

• Ensure compliance with UAE laws, regulations, and property standards.
• Oversee delivery of high-quality maintenance and services across properties.

4. Property Documentation & Contract Management

• Manage and update property-related documents, contracts, agreements, and tenant records.
• Oversee issuance, renewal, and termination of tenancy contracts in compliance with UAE real estate laws.
• Prepare and manage NOCs.

5. Landlord Services & Communication

• Maintain comprehensive records of landlord/stakeholder property details.
• Negotiate lease rates and related services with landlords.
• Prepare property management contracts and track all revisions/clauses.

6. Tenant Services & Communication

• Act as the main point of contact for tenant inquiries and complaints, ensuring timely resolution.
• Facilitate property viewings and liaise with landlords for efficient tenant placement and retention.

7. Reporting & Data Management

• Generate reports on occupancy rates, tenant feedback, and financial performance.
• Utilize property management software for accurate data recording and analysis.
• Schedule property inspections, report findings, and recommend proactive enhancements.

8. Customer Service

• Maintain high levels of tenant satisfaction through proactive engagement and issue resolution.
• Ensure professional and courteous handling of all tenant interactions.

9. Facility Management

• Monitor maintenance requests with FM teams and ensure timely resolution of tenant/building issues.

10. Other Responsibilities

• Process online Ejari applications and NOCs.
• Coordinate with the legal department on tenant documentation, notices, payment breakdowns, and case follow-ups.
• Follow up on bounced cheque payments and ensure clearance within management deadlines.
• Manage property visibility via social media platforms.
• Perform additional duties as assigned by management.

Requirements

• Bachelor's degree or equivalent qualification.
• Strong knowledge of the UAE property market and real estate regulations.
• Excellent knowledge of social media platforms for property marketing.
• Strong leadership, communication, and team management skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Effective time management and organizational skills.
• Experience with administrative and clerical procedures.
• Proven ability to handle property-related social media postings and ads.

The role holder is responsible for working closely with the Director - Property Management to manage the property management activities for the residential portfolio in order to ensure that all residential projects meet their objectives to maximize revenues whilst reducing costs. The role holder supports the Director – Property Management with day to day activities of the department to ensure higher level of customer satisfaction and profitability for the business.

• Customer Relationship Management
  • Follow up, address and resolve tenants' complaints and keep updated records as appropriate.
  • Oversee the coordination provided between tenants and FM team for move-in and move out process.
  • Ensure violations within the community are identified and violation / breaches notices are issued, and records are maintained to ensure that the community rules are followed.
  • Coordinate with tenants to provide access as required for maintenance and repair work.
  • Ensure circulars and notices to are sent to tenants in a timely fashion.
  • Accompany RDC team during evictions of tenants from the premises / units when required.
  • Handle escalated negotiation discussions of renewal rates with key tenants and obtain approvals as per DOA.
  • Ensure that all deferral requests are attended to and coordinate with internal departments to obtain approvals as per DOA.
  • Ensure that all documents are filed as per process as well as CRM system is updated regularly.
• Community Management
  • Conduct community aesthetic inspection on a regular basis (day and night) to ensure it is maintained as per agreed policies, procedures and guidelines. Coordinate with internal departments to ensure the upkeep of the community as and when required.
  • Ensure that the team raises and records any snags identified during the inspection and follow up with relevant department until issues are closed.
  • Identify possible area / ideas to enhance community to provide better customer experience.
  • Identify, evaluate and propose additional revenue generation opportunities from the assets.
  • Assist the Director – Property Management, and FM teams to select the service providers and coordinate with the FM department to evaluate their performance against SLAs. Assist the FM team with SLA / KPI scoring of the service providers.
  • Identify and highlight HSE risks to the relevant teams and ensure that they are addressed in a timely manner.
  • Monitor performance and highlight any issues with value added services providers.
  • Monitor and audit the performance of FM team, to highlight any shortfalls from the team that may affect customer satisfaction.
  • Update community guidelines, rules and regulations in consultation with the Director – Property Management.
  • Support the Leasing team to ensure unit readiness for prospect tenants' viewings and move in.
  • Inspect and ensure that community facilities are always in good working condition.
  • Coordinate with Authorities / Third parties and service providers for any events / emergencies in the community.
  • Make sure incident reports are issued and followed up with concerned departments to close the report in a timely manner.
• Inter Department Coordination
  • Manage internal departments (HSE / FM etc.) performance against the set SLAs.
  • Make sure that the OPEX budget is utilized appropriately and not exceeded.
  • Ensure that RDC cases are filed on time and as per the set KPI in coordination with the Rent Dispute Management team.
  • Support leasing and renewals team with pricing, and work on tenant retention schemes.
  • Work with IT to enhance the APP, Yardi, other systems to enhance efficiency and customer satisfaction.
  • Keep abreast about the new real estate laws and regulation of the country and keep documents for reference to provide information and inputs to the Director - Property Management for making sound decisions and judgments.
  • Highlight any operational/ organizational risks along with mitigation plan.
  • Prepare customer satisfaction enhancement plan in coordination with the Director – Property Management based on Customer Service Report.
• Reporting and Auditing Support
  • Prepare reports to provide the manager with timely information to aid review of the property management activities and performance.
  • Support management to facilitate the internal and external audits related to area of responsibility and if required provides reports to support the audit process.
  • Prepare customer satisfaction enhancement plan based on Customer Service Report.
• People Management
  • Provide leadership within the function, setting individual objectives, managing performance, developing, and motivating staff, provision of formal and informal feedback and appraisal – in order to maximize subordinate and departmental performance in the pursuit of the Department's objectives.
  • Build and promote an organization culture that encourages innovation and reward performance that leads to enhanced staff motivation and retention.
  • Bachelors' degree in Business Administration, or similar

• Minimum 8 years of experience in a similar role with at least 4 years at a senior managerial level.
• Middle East experience is preferred.
• Knowledge of applicable UAE laws and RERA regulations
• Excellent business developments skills
• Advanced analytical skills
• Advanced planning and organizing skills.
• Customer relations and service orientation skills.
• Financial acumen and business outlook.
• Communication & networking skills with the ability to interact at all levels.
• Excellent written and oral English communication skills. Arabic will be preferred.

• Mid-Senior level

• Full-time

• General Business