226 Scrum Master jobs in the United Arab Emirates

Overview

We’re seeking a Scrum Master to lead agile delivery for innovative fintech solutions in Wealth Management, Digital Wallets, Trading, and Blockchain .

• Certified Scrum Master (CSM) or equivalent
• 7–10 years’ experience, including 2+ years in banking/wealth services
• Skilled in Jira, Confluence, and agile project tools
• Strong communication, facilitation & stakeholder management
• Proven change agent with a continuous improvement mindset

We craft, deploy, and manage bespoke services in CRM, data and AI, cybersecurity and consulting.

JD for your reference:

Scrum Master As a Scrum Master for the Client, you will act as a facilitator and coach for an agile team, ensuring the team follows the Scrum framework and adheres to agile principles and best practices. You will remove impediments and help the team improve their workflow to deliver high-quality products. You must have an agility mindset, prepared to stretch and work to deliver the product release within a short timeframe. Your role includes actively driving the team to complete features by the release date.

Roles & Responsibilities:

Facilitation and Process Management:

• Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Ensure the team follows Scrum principles and practices and is protected from external distractions.
• Work with the Product Owner to help manage the product backlog and ensure it is refined and maintained.

Coaching and Mentoring:

• Coach the team on how to use agile practices and principles to deliver high-quality products.
• Guide the team toward self-organization and cross-functionality.
• Promote a collaborative and transparent team environment.
• Help resolve team conflicts and address disagreements about process and work styles.

Impediment Removal:

• Identify, track, and remove any obstacles or roadblocks that are hindering the team's progress.
• Proactively flag issues and propose mitigation strategies.

Reporting and Communication:

• Prepare and present status reports to stakeholders.
• Ensure clear and transparent communication among all team members and with stakeholders.

Minimum Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field.
• Proven experience in a Scrum Master role.
• Excellent knowledge of the Scrum framework, including artifacts and techniques (e.g., user stories, backlog refinement).
• Familiarity with software development life cycles.
• Strong communication, facilitation, and problem-solving skills.

Preferred Qualifications:

• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification.
• Experience with PM tools such as Jira, Confluence, or Asana to manage and track sprints.
• Experience delivering products in a fast-paced environment or for government and regulatedindustries.
• Background working on AI or generative AI products.

Job Type: Full-time

Pay: From AED20,000.00 per month

Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Jira, Confluence, or Asana: 7 years (Required)
• working on AI or generative AI products: 3 years (Required)

License/Certification:

• Emirates ID (Required)
• Certified Scrum Master (CSM)/Professional Scrum Master (PSM) (Required)

ompany: Lisec Automation Middle East FZ-LLC

Location: Dubai, United Arab Emirates (permanent)

Interview Process: Online written test followed by telephonic interviews.

We are looking for a Scrum Master to guide and support our agile teams in delivering high-quality software products. The ideal candidate will foster a culture of collaboration, continuous improvement, and customer focus while ensuring that Agile/Scrum principles and practices are effectively implemented. You will work closely with product owners, developers, and stakeholders to remove impediments and enable teams to deliver value efficiently and predictably.

We have a long history and tremendous experience in industrial glass processing as we develop state-of-the-art machines and systems from practical experience. Our goal is to be best in glass processing. We are in constant growth and offer our employees diverse perspectives to develop. We are looking for employees who are interested in glass processing to work internationally and to face their responsibilities.

Key Responsibilities

• Facilitate all Scrum events including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
• Coach the team and organization on Agile/Scrum principles, practices, and frameworks to help them mature.
• Shield the team from external interruptions and remove impediments to ensure smooth delivery.
• Guide the Product Owner on backlog management, prioritization, and writing clear user stories.
• Track and communicate key Agile metrics such as velocity, burndown, and sprint progress to stakeholders.
• Foster a culture of continuous improvement through regular feedback loops and team coaching.
• Promote cross-functional collaboration and self-organization within the team.
• Support the adoption and integration of DevOps practices, CI/CD pipelines, and automated testing.
• Facilitate workshops and team-building sessions to improve communication and alignment.
• Collaborate with other Scrum Masters to drive organizational agility and share best practices.
• Identify and escalate risks, dependencies, and blockers early to leadership.
• Encourage an environment of open communication, trust, and psychological safety.

Requirements

• 3-6 years of professional experience as a Scrum Master or Agile Coach in a software development environment.
• Strong understanding of Agile frameworks (Scrum, Kanban) and Scrum certifications is a plus.
• Proven experience facilitating all Scrum events and driving team engagement.
• Ability to analyze metrics and use data to guide continuous improvement.
• Excellent communication, facilitation, and conflict-resolution skills.
• Experience working with tools such as Jira, Confluence, or similar project management platforms.
• Familiarity with CI/CD pipelines and modern software development practices.
• Strong problem-solving skills and the ability to manage multiple priorities.
• A positive mindset and can-do attitude
• Good spoken and written communication skills in English
• Structured and accurate way of working with high-quality awareness.
• Team player with good communication skills
• Candidates who are ready to fly to Dubai after selection.

Our Offer:

Our dynamic business environment offers exciting and versatile challenges to be handled as an individual or together in the team. In addition, we promote the potential of our employees through ongoing professional, personal development and training opportunities.

Become part of Lisec Dubai team and take the opportunity to join an internationally successful company group and evolve yourself within.

• A multicultural, friendly and collaborative work environment in a fast-growing international company.
• Opportunities for growth and take that next step in your professional career and self-development
• Long-term engagement and career development.
• International exposure and travel to customers site.
• Hybrid/Remote working options in Dubai. Sports and social activities

Job Summary

Zurich Middle East is part of Zurich Insurance Group, one of the world's largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.

Reporting to Senior Manager – Business Transformation, as Scrum Master you are expected to drive excellence in delivery of customer experience innovation across partner and cross-functional business unit teams, putting customer design and enabling technologies at the heart of new products and propositions.

Job Accountabilities

As Scrum Master, your role will involve:

• Managing and steering innovation projects that define unique end-to-end customer journeys to deliver transformative, trusted and consistent brand experiences at every touchpoint.
• Bringing knowledge of customer experience, innovation and new technologies to collaborate with and influence cross-functional teams to reimagine customer engagement around key 'moments of truth', driving customer acquisition, retention and loyalty.
• Developing and implementing recommendations in support of building a customer-led culture that prioritizes the delivery of consistent and dynamic experiences over products and technology.
• Supporting Zurich's ongoing customer-centric digital transformation, it works on the expansion of the digital tech stack to accelerate the delivery of new digital solutions and services, working with both new and existing partners.
• Managing and steering the roll-out of local initiatives to deliver best-in-class customer experiences, with a focus on the implementation of Customer Experience strategy and standards.
• Working as part of a team and executing new approaches and capabilities across channels that promotes customer experience innovation to the wider community to influence and embed a digitally led customer experience focus from the outset of all innovation projects.

Job Qualifications

To be successful in this role, you will need:

• Bachelor's degree preferred (or equivalent), and prior experience in a related field.
• Understanding of Insurance, corporate savings and pensions / end of service benefits being strongly preferred.
• Previous experience working within an international and diverse cultural organization would be beneficial.

Skills:

• Analytical and problem-solving mindset.
• Accuracy and Attention to details.
• Excellent knowledge of Microsoft office packages – Excel, PowerPoint and Word.
• Excellent negotiation and communication skills both written and verbal in English and Arabic.
• Digital Literacy

You are the heart & soul of Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let's continue to grow together

• Location(s): AE - Dubai
• Remote working: No
• Schedule: Full Time
• Recruiter name: Taniya Baby
• Hiring Manager: Pavithra Issac
• Closing Date: 17 September, 2025