127 Telecommunications jobs in Dubai

We are seeking a skilled Telecommunications Coordinator to provide exceptional guest service and support.

This is an exciting opportunity for you to work in a dynamic environment and make a positive impact on our guests' experiences. As a Telecommunications Coordinator, you will serve as the primary point of contact for our guests, handling all communications professionally, courteously, and efficiently.

Key Responsibilities:

• Answer and Route Incoming Calls
• Address callers by name to deliver personalized service
• Provide accurate information and respond to inquiries with clarity and professionalism
• Liaise with front office, housekeeping, and other departments to ensure seamless operational coordination
• Maintain meticulous records of calls, messages, and requests
• Uphold hotel policies, confidentiality standards, and communication protocols

Requirements:

• High school diploma or equivalent ; formal training in hospitality or customer service is advantageous
• Previous experience in a front office, call centre, or hospitality environment preferred
• Exceptional telephone etiquette and interpersonal skills
• Strong organizational aptitude and attention to detail
• Ability to remain composed under pressure and manage multiple tasks concurrently

Benefits:

We offer a competitive financial package and a collaborative work environment that supports your growth and well-being. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.

We are committed to supporting wellbeing in your health, lifestyle, and workplace. We are an equal opportunities employer and promote a culture of trust, support, and acceptance.

This is a contract role for a Telesales Specialist located on-site in Dubai. The primary responsibility will be to make outbound calls to potential clients, providing information about real estate services and addressing their inquiries.

• Mandatory of minimum 2 years experience in Dubai Real Estate as a Telesales Expert
• Customer Service and Customer Support skills are essential for success in this role
• Strong Communication and Sales abilities will enable the specialist to meet sales targets and collaborate effectively with the sales team
• Experience in acquiring properties for listing will also be beneficial
• Proven ability to meet sales targets and work effectively in a team environment
• Familiarity with the Dubai real estate market and price dynamics will be advantageous

The successful candidate will play a key role in Sales and Business Development, utilizing their expertise to drive business growth.

As a Telecommunications Professional, you will be the first point of contact for hotel guests and internal stakeholders. This role requires exceptional communication skills, a positive attitude, and the ability to multitask efficiently.

1. Customer Service: Answer and deal with all calls in a professional manner, ensuring guest satisfaction and resolving any issues promptly.
2. Sales Attitude: Maintain a sales mindset at all times to maximize revenue for the hotel.
3. Switchboard Operations: Efficiently operate the switchboard to ensure fast and efficient transferring of internal and external calls.
4. Guest Requests: Action guest requests, including wake-up calls, promptly and in accordance with procedures.
5. Confidentiality: Maintain confidentiality of customer and personnel information.
6. Product Knowledge: Demonstrate in-depth knowledge of hotel services and local area attractions.
7. Feedback: Communicate relevant feedback from customers or other departments to the Front Office Manager and Duty Manager.
8. Auditing: Audit charges according to the hotel credit policy.
9. Standard Scripts: Respond to telephone calls using a standard script: 'Grand Excelsior Hotel, how may I assist you?'
10. Task Completion: Fulfill all tasks as per the Standard of Performance manual.
11. Communication: Handle guest and employee inquiries in a courteous and efficient manner, escalating issues to supervisors if necessary.

As a Telesales Representative, you will play a key role in generating sales by closing deals over the phone and maintaining good customer relationships.

• Inform potential or existing customers about products or services using persuasive communication scripts
• Answer questions about products or the company's offerings
• Ask questions to understand customer requirements and close sales effectively
• Direct prospects to the field sales team when necessary
• Enter and update customer information in our database accurately
• Take and process orders in an efficient manner
• Handle grievances to preserve the company's reputation
• Meet sales quota and facilitate future sales opportunities
• Keep records of calls and sales, noting useful information for future reference

• Proven experience as a telesales representative or other sales/customer service professional
• Proven track record of successfully meeting sales quota, preferably over the phone
• Ability to learn about products and services and describe them clearly to prospects
• Excellent knowledge of English language and communication skills
• Excellent interpersonal and negotiation skills
• Cool-tempered and able to handle rejection
• Outstanding conflict resolution skills with the ability to address complaints effectively

We are looking for a highly motivated and results-driven Telesales Representative to join our team. If you have a passion for sales and excellent communication skills, we encourage you to apply for this exciting opportunity.

Lead the design and implementation of telecom systems including telecommunications data and voice systems for oil and gas projects.

• Design integration and implementation of telecom systems ensuring that communication systems meet high standards of performance safety and reliability.
• Oversee detailed engineering for telecom systems including network architecture system integration equipment selection and vendor management.
• Develop design documentation for telecom systems including layout plans specifications and equipment datasheets.
• Perform telecommunication system sizing selection and integration of all related equipment such as communication panels servers antennas and cabling systems.
• Ensure telecom systems comply with local and international standards codes and best practices.
• Collaborate with other engineering disciplines to ensure seamless integration of telecom systems within project design.
• Provide technical support during installation commissioning and testing of telecom systems ensuring alignment with design specifications and project requirements.
• Participate in site surveys to assess telecom infrastructure and address challenges related to installation and deployment of telecom systems.
• Conduct risk assessments and ensure proper mitigation measures are in place for telecom systems to prevent system failure or safety hazards.
• Monitor quality assurance and quality control processes related to telecom installations and operations.
• Develop and deliver training for project teams on telecom system operations maintenance procedures and troubleshooting.
• Provide regular technical reports and updates to stakeholders and clients on status and progress of telecom design and installation.
• Assist in procurement process for telecom equipment and services ensuring specifications meet project requirements and standards.

Job Title: DAS Technician

We are seeking a highly skilled and experienced DAS Technician to join our team. The ideal candidate will have a strong background in telecommunications, electrical engineering, and RF testing.

• Install and configure DAS components, including antennas, remote units, and fiber-optic connections.
• Conduct cable routing, terminations, and RF testing to validate system integrity.
• Perform troubleshooting and repairs to resolve signal quality or network issues.
• Assist with system commissioning and integration with telecom operators.
• Ensure compliance with industry standards and safety regulations during installations.
• Maintain documentation and provide reports on site work and equipment performance.

• Diploma or certification in Telecommunications, Electrical Engineering, or related field.
• Experience in DAS installation, maintenance, and RF testing.
• Familiarity with DAS tools, such as spectrum analyzers, cable testers, and site master equipment.
• Knowledge of fiber optics, coaxial cabling, and telecom infrastructure.
• Strong problem-solving skills and ability to work independently on-site.

This is an exciting opportunity to join our team and take your career to the next level. If you are a motivated and detail-oriented individual with a passion for telecommunications, we encourage you to apply.

Telecommunications Sales Specialist

We are seeking a skilled sales professional to join our team.

• Generate revenue by selling telecommunications products and services to individuals and businesses.
• Sell VoIP solutions for corporate technology and communications systems.
• Establish and maintain business relationships with customers through negotiation, communication, and relationship-building.
• Stay up-to-date on current industry trends and developments.
• Identify, contact, and engage with potential customers using a combination of phone calls, in-person meetings, networking, and referrals to schedule appointments.
• Utilize the CRM system to develop strategies for prospecting and sales that maximize activity levels and close deals efficiently.
• Meet or exceed monthly sales targets by booking and installing new lines, circuits, bundles, or services.
• Process orders accurately and submit requests for pricing and pre-qualification based on customer needs.
• Design customized, cost-effective solutions for clients and manage sales territories effectively.
• Maintain an updated database of all activities, partners, and opportunities with their current status.
• Communicate effectively throughout the organization to foster teamwork, enthusiasm, pride, and quality workmanship.

• Excellent sales and communication skills.
• Ability to stay organized and prioritize tasks effectively.
• Strong knowledge of telecommunications products and services.
• Proficiency in using CRM systems.

As a key member of our sales team, you will have access to ongoing training and development opportunities, enabling you to grow your skills and advance your career.

You will also be part of a dynamic and supportive team environment, where collaboration and open communication are highly valued.

Our company offers a competitive compensation package, including bonuses and other incentives, as well as opportunities for career advancement and professional growth.

We are committed to fostering a culture of continuous learning and improvement, ensuring that our employees have the resources and support they need to excel in their roles.

We are seeking a skilled Telecommunications Sales Professional to fill a key role in our organization. The ideal candidate will have excellent communication and interpersonal skills, with the ability to present and sell products/services using solid arguments.

• Make high-volume outbound calls to prospective clients to promote and sell telecommunications services.
• Follow up on leads and conduct research to identify potential prospects.

• Proven experience as a telesales representative or other sales/customer service role.
• Excellent communication and interpersonal skills.
• Strong negotiation skills and the ability to close deals.
• Ability to learn about products and services and describe/explain them to prospects.
• Outstanding organizational and time management skills.
• Proficient in using CRM software and other sales tools.

This is a full-time position that requires a high school diploma; a Bachelor's degree in business, marketing, or a related field is a plus.

The successful candidate will be a self-motivated individual with a strong work ethic and a passion for sales. They will be able to work independently and as part of a team, with a focus on delivering exceptional customer service and achieving sales targets.

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and results-driven individual who is looking for a challenging and rewarding role, please submit your application.

Network Operations Expert

We are seeking a detail-oriented and technically proficient professional to join our team as a Network Operations Expert. The ideal candidate will provide technical support for network and telecommunication systems, ensuring seamless operation of back-end infrastructure.

Key Responsibilities:

• Configure, maintain, and troubleshoot GPON technologies (Nokia, Huawei).
• Support Cisco routing and switching platforms, including VLANs, STP, and port security.
• Manage and support VoIP infrastructure and IP telephony systems, including SIP, SIP trunks, and Cisco Unified Call Manager (CUCM).
• Provision and troubleshoot trunk lines, such as PRI, BRI, and SIP.
• Configure and support MPLS and VPN services.
• Provide technical assistance for 5G network operations and leased line services.
• Collaborate with field and front-line teams to ensure timely resolution of customer and infrastructure issues.
• Maintain accurate documentation of configurations, incidents, and technical procedures.

Required Skills and Qualifications:

• GPON (Nokia and Huawei) configuration and troubleshooting.
• Cisco Routing & Switching: VLANs, STP, and port security.
• VoIP & IP Telephony: SIP, CUCM, SIP trunks, and IP phone provisioning.
• Trunking technologies: PRI, BRI, and SIP.
• MPLS and VPN technologies.
• Knowledge of 5G network basics and leased line provisioning.

Qualifications:

• Bachelor's degree in Telecommunication, Computer Science, Electronics, or a related field.
• Relevant certifications (e.g., CCNA, CCNP, Huawei Certification) are preferred.
• 24 years of experience in a network support or operations environment.

Benefits:

• Opportunity to work on complex network infrastructure projects.
• Collaborative team environment.
• Professional development and growth opportunities.