Desktop support specialist

Dubai, Dubai Dicetek LLC

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Job Description

Overview

Experience within complex environments defined by high availability, high transaction rate and geographical complexity


4+ years in IT Operations within an organization of more than 4000 users with at least 3 years of experience in banking



Technical/Functional
  • Expertise in End user technologies

  • Strong understanding on the technical aspects of mobile devices.

  • Familiar with data transfers from IOS to Android and vice versa.

  • Strong understanding of Avaya and Polycom functionalities.

  • Familiar with latest EUS devices/platforms in the market.

  • Ability to troubleshoot complex hardware and software issues.

  • Ability to influence, coach/mentor and listen to team members and peers if Applicable

  • Experience in coordinating, facilitating and influencing management

  • Experience in contributing to and executing ITIL maturity uplift plans or roadmaps


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IT Desktop Support Specialist

Dubai, Dubai beBeeDesktopSupport

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Job Description

Job Summary

We are seeking a highly skilled IT Desktop Support Specialist to join our team.

This role will involve providing top-notch technical support for desktop hardware and software, ensuring seamless operations and minimizing downtime.

The ideal candidate will possess excellent problem-solving skills, be proficient in troubleshooting hardware and software issues, and have a solid understanding of enterprise LAN and WAN setups.

In addition, the successful candidate will have excellent communication skills, be able to work well under pressure, and have a strong commitment to delivering exceptional customer service.

Key Responsibilities
  • Troubleshoot hardware and software issues promptly and effectively.
  • Install, configure, and maintain desktops, printers, laptops, and computer peripherals.
  • Develop and implement preventive maintenance strategies to minimize equipment downtime.
  • Collaborate with internal stakeholders to identify and resolve complex technical issues.
  • Provide expert-level support for Windows OS, MAC/Linux OS administration, and TCP/IP networking.
Required Skills and Qualifications
  • Bachelor's Degree in Computer Science or related field.
  • CompTIA A+ Certification or equivalent.
  • Strong understanding of enterprise network infrastructure and protocols.
  • Excellent analytical and problem-solving skills.
  • Effective communication and interpersonal skills.
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Remote Desktop Support Specialist

Dubai, Dubai beBeeDesktopSupport

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Desktop Support Job

The successful candidate will provide day-to-day local and remote desktop support to our customers. This involves receiving inbound calls, answering questions, troubleshooting, and documenting steps performed to resolve hardware, software, and application issues in a ticketing system.

They will be responsible for providing break/fix fault diagnosis and resolution, offering fault analysis for various core operating systems and platforms, and supporting desktop fault resolution for the approved application suite.

To accomplish this task, they must have excellent communication skills, technical knowledge, and analytical thinking to effectively identify and troubleshoot problems.

The Desktop Support Engineer will also be expected to document all steps performed and outcomes in the ticketing system for future reference and improvement.

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Support Specialist

Dubai, Dubai beBeeAssistant

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Job Description

Job Opportunity

Train terminal station is seeking skilled assistants for part-time and full-time positions in the United Kingdom (UK only). The role involves working 5 days per week with varied shifts, ranging from 2-5 hours for part-time to 8 hours for full-time.

The successful candidate will be responsible for various tasks, ensuring effective communication and teamwork.

Compensation Details
  • Salary per day: $120-$00
  • Salary per week: 900- 1,200
  • Salary per month: 4,000- 4,500
Requirements
  • Basic English proficiency
  • Availability of at least 4 days per week
  • No prior experience required; training will be provided
How to Apply

Interested individuals should send their CV or resume via an appropriate channel.

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Support Specialist

Dubai, Dubai beBeeAdministrative

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Job Description

We are seeking an experienced Assistant to provide day-to-day administrative support to our team in Dubai, UAE.

About the Role:

The successful candidate will be responsible for providing a high level of administrative support to ensure seamless operations and success in their role. The ideal candidate will have excellent organizational skills with the ability to multitask effectively.

Responsibilities:
  • Provide day-to-day administrative support to the team
  • Assist with scheduling appointments and coordinating meetings
  • Handle incoming and outgoing communications, including emails and phone calls
  • Prepare and edit documents, presentations, and reports as needed
  • Maintain organized files and records
  • Manage travel arrangements for the team when necessary
  • Perform other duties as assigned by management
Requirements:
  • Fluency in English (both written and spoken)
  • Previous experience as an assistant or in a similar role
  • Excellent organizational skills with the ability to multitask effectively
  • Strong communication skills, both verbal and written
  • Proficient in MS Office (Word, Excel, PowerPoint)
  • Must have own visa or be willing to obtain one
  • Accommodation will be provided
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Support Specialist

Dubai, Dubai beBeeAdministrative

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Job Description

Job Title

We are seeking a proactive and reliable Administrative Support Specialist to oversee day-to-day operations. The ideal candidate should be able to work independently, handle various tasks, and manage employee support services.

Main Responsibilities:

  • Manage visa applications and related documentation for all employees in coordination with the HR department.
  • Supervise front desk operations, answer phone calls, greet visitors, and maintain a welcoming environment.
  • Oversee daily scheduling of company vehicles and drivers for employee transport needs.
  • Ensure smooth functioning of labour accommodations, including cleanliness, maintenance, and employee welfare.
  • Assist HR and other departments with documentation, data entry, filing, and correspondence as required.

The successful candidate will be able to work independently, manage priorities, and take ownership of routine administrative functions without supervision.

The ideal candidate should have proven experience in an administrative or similar support role, good communication skills, and be organized, detail-oriented, and able to multitask.

Knowledge of MS Office is also required.

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Support Specialist

Dubai, Dubai beBeeCustomer

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Job Description

Job Opportunity

We're looking for talented individuals to fill a key role in our support team.

Responsibilities:
  • Respond promptly to customer inquiries via phone or iService.

  • Ensure iService tickets contain sufficient information and detail for second-line support to work with.

  • Develop and maintain Standard Operating Procedures for responding to common and/or repeatable inquiries.

  • Notify the Incident Manager of any issue that may impede immediate response or customer satisfaction.

  • Liaise with other departments to ensure appropriate activity on iService.

Requirements:
  • IT or health-based degree or 2 years related experience.

  • Demonstrate friendly and professional verbal and written communication skills through prior customer service experience.

About This Role

This position involves delivering solutions for complex challenges and working closely with global teams.

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Support Specialist

Dubai, Dubai beBeeAssistant

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Job Opportunity

A leading luxury real estate firm is seeking a highly organized and professional Executive Assistant to provide comprehensive support to executives. In this role, you will play a crucial part in facilitating efficient operations, enabling executives to focus on strategic decisions and business growth.

Responsibilities
  • Manage executive schedules, including appointments, meetings, and travel arrangements
  • Act as the primary point of contact for internal and external communications on behalf of executives
  • Prepare and organize documents, reports, and presentations for meetings
  • Coordinate logistics for events, board meetings, and conferences
  • Maintain organized files and records, ensuring easy access to information
  • Assist with special projects and undertake research as required
  • Handle confidential information with discretion and professionalism
Requirements
  • Bachelor's degree in Business Administration or related field preferred
  • Proven experience as an Executive Assistant or similar role, preferably in a corporate setting
  • Excellent organizational and time-management skills
  • Strong verbal and written communication abilities
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Ability to multitask and prioritize work effectively
  • High attention to detail and accuracy
  • Discretion and confidentiality in dealing with sensitive information

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Support Specialist

Dubai, Dubai beBeeTeam

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Team Support Specialist

The Team Support Specialist plays a pivotal role in ensuring the smooth operation of day-to-day activities, streamlining administrative processes, and coordinating internal and external communications. This individual will provide essential support to managers and directors, ensuring timely delivery of projects and maintaining team efficiency.

The role requires a highly organized, proactive, and resourceful individual who can balance multiple priorities, support project delivery, and maintain team organization.

Key Responsibilities:
  • Administrative Support: Provide administrative assistance across advisory and asset management functions.
  • Assist with project documentation, proposals, presentations, and client deliverables.
  • Coordinate the collection and organization of market data, research inputs, and benchmarking material.
  • Support consultants and analysts with formatting, proofreading, and compiling reports and studies.
Operational Support:
  • Manage team calendars, meeting schedules, and travel arrangements.
  • Organize internal team meetings, workshops, and client calls, including agenda preparation and note-taking.
  • Maintain organized records of contracts, client correspondence, and project archives.
  • Process expense claims, invoices, and vendor coordination in line with company policies.
Client Coordination:
  • Act as a point of contact for clients, partners, and internal stakeholders for administrative matters.
  • Support preparation of client communication material (letters, follow-up emails, meeting minutes).
  • Track and maintain a record of client interactions and project pipeline updates.
Performance & Business Development Support:
  • Maintain an updated repository of the team's credentials, track records, and case studies for proposal development.
  • Support business development efforts by coordinating RFP responses, assembling proposals, and tracking submission deadlines.

This role is ideal for a highly motivated and organized individual who can work effectively in a fast-paced environment. The successful candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and clients alike.

Key attributes include a proactive problem-solving approach, strong sense of ownership and accountability, team-oriented mindset, and adaptability in a dynamic environment.

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Support Specialist

Dubai, Dubai beBeeTechnical

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Job Description

Unlock your technical expertise and drive customer satisfaction as a skilled Technical Support Engineer. This role offers an exceptional opportunity to thrive in a dynamic environment where you will provide top-notch support, troubleshooting, and solutions to clients.

The ideal candidate will possess excellent problem-solving skills, strong analytical thinking, and the ability to communicate complex ideas effectively.

Key responsibilities include:

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