237 Training And Development jobs in the United Arab Emirates

• Design, create, and implement training programs for new and existing staff.
• Develop training materials including manuals, e-learning modules, and presentations.
• Lead in-person and virtual training sessions for new hires and ongoing professional development.
• Organize workshops, role-playing activities, and seminars to improve staff skills (sales techniques, negotiation, client relationships, etc.).
• Oversee the onboarding process for new hires, ensuring they are integrated into the company culture and prepared for success.
• Assess the effectiveness of training programs through feedback, testing, and performance metrics.
• Work with HR and Line Managers to ensure training goals align with the company's overall objectives.
• Identify gaps in staff performance and recommend improvements to the training curriculum.
• Maintain records of training completion, certifications, and performance evaluations.
• Report on training outcomes and staff performance to the Management.

• At least 3+ years of experience in training or coaching, preferably in Freight Forwarding / Logistics industry.
• Excellent communication and interpersonal skills.
• Strong presentation and public speaking abilities.
• Ability to create training materials and evaluate staff performance.
• Willing to travel to offices within UAE (Dubai, Sharjah, Abu Dhabi, Hamriyah & RAK) and must hold a UAE driving license.

About Calo

Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.

Launched in Bahrain in 2019, we have since expanded to 5 countries in the region, delivered millions of meals to our customers, and launched our very own Grab & Go Cafe concepts.

We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.

This role is responsible for the design, development, implementation, and evaluation of all operational and new product training programs across our CPU’s. The Training Manager will ensure all CPUs maintain consistent, high-quality production standards, operational compliance, and a deep understanding of the brand's food philosophy. This professional will lead and mentor the Market Place (MP) training team, acting as the critical link between Product Development and Operations to achieve excellence in food quality and customer satisfaction.

• Design and Develop Training Content: Create, maintain, and continually improve all operational and New Product Development (NPD) training documentation (including SOPs, job aids, recipes, and training modules) for use across all CPUs.
• Annual Training Calendar: Create, maintain, and implement the annual training calendar based on the NPD launch schedule and identified operational needs.
• Curriculum Management: Oversee the implementation and standardization of all training across each CPU, ensuring consistent delivery, content fidelity, and effective knowledge transfer.
• Trainer Development: Lead, mentor, and train the MP trainers on best-in-class instructional design, delivery techniques, Calo standards, food philosophy, auditing protocols, and effective coaching practices.

• Auditing and Assessment: Develop and manage all auditing checklists, scoring rubrics, and action plan templates for CPUs and trainers.
• Compliance Oversight: Oversee and ensure auditing compliance within each CPU by leading the training team in the execution of audits and tracking the follow-up on all action plans. Publish consolidated results on a monthly basis.
• Performance Evaluation: Establish and maintain systems to track and evaluate the effectiveness of all training programs and operational procedures, making data-driven recommendations for enhancements.

• Bridge the Gap: Act as the primary liaison between the NPD team and MP operations, translating new product specifications and operational procedures into actionable, standardized training programs.
• Feedback Loop Management: Implement and maintain a formal workflow for gathering and analyzing customer feedback and operational data to identify training gaps and relay insights to the NPD and R&D teams for continuous product and process improvement.
• Monthly Performance Reviews: Lead structured monthly review sessions with MP owners to assess training effectiveness, address operational challenges, and align on upcoming menu and product priorities.

• Maintain accurate and organized training records and documentation to evaluate and report on each CPU's monthly performance and compliance levels.
• Implement and maintain tracking logs and workflows for all recipe, yield, and process modifications to ensure all training documentation is current.

Qualifications

• Bachelor’s degree in Education, Instructional Design, Organizational Development, Culinary Arts, Hospitality Management, or a related field.
• Minimum of 7+ years of progressive experience in Training and Development, with a minimum of 3 years in a Training Management/Leadership role.
• Proven experience designing, implementing, and managing training programs in a high-volume food production, manufacturing, or multi-unit hospitality environment (experience with a Central Production Unit (CPU) model is a strong plus).
• Must be a proficient communicator in English.

• Deep expertise in adult learning theory and instructional design methodologies (e.g., ADDIE, SAM).
• Demonstrated ability to lead, coach, and develop a team of trainers/instructors across different locations.
• Working knowledge of food safety, quality standards (HACCP, ISO), and regulatory compliance within a food manufacturing context.
• Strong analytical skills with the ability to use performance data (e.g., audit results, food happiness scores) to identify training needs and measure program effectiveness.
• Excellent collaboration and stakeholder management skills; capable of managing multiple projects and driving consensus across different departments (NPD, Operations, R&D).
• Proficiency with various computer software programs, including Learning Management Systems (LMS), MS Office Suite, and/or restaurant/production management software.

• Strong communicator
• Ability to work both independently and in a team
• Eager to learn
• Friendly and pleasant personality that can lead with empathy and patience

• The chance to build something extraordinary from the ground up
• Access to our mouthwatering meal subscriptions
• Competitive benefits and stock options
• Working with driven and extremely passionate colleagues in a growth-oriented culture

1. Identify learning, training, and development needs across all hotel departments.

2. Design, deliver, and supervise comprehensive training programs in line with Palazzo Versace standards.

3. Create, implement, and evaluate yearly training strategies to ensure effectiveness and practicality.

4. Ensure adherence to Palazzo Versace standards, Quality Assurance requirements, and maintain QA results above 90%.

5. Guarantee minimum monthly training hours for all employees, manage accurate training records, and support staff during transfers/promotions.

6. Build and maintain strong relationships with educational institutions, training providers, and industry networks to access best resources.

7. Lead initiatives such as surveys, mystery shopper assessments, audits, and defect database analysis to improve guest satisfaction and service quality.

8. Work closely with Hotel Management, and all departments to promote teamwork, address issues, and implement corrective actions.

9. Influence, train, and guide staff at all levels to embrace quality methods, new initiatives, and continuous improvement practices.

10. Prepare, present, and communicate training results, QA outcomes, and improvement initiatives clearly and professionally.

1. Bachelor’s degree from an accredited college or university in Hospitality, Business Administration, Human Resources, Psychology, or a related field.

2. Minimum of 2 years’ experience in a similar role within a luxury five-star hotel environment.

3. Proven track record of achieving training objectives and delivering high-quality learning programs.

4. Strong facilitation, presentation, and public speaking skills.

5. Excellent communication and active listening abilities.

6. Ability to design, develop, and implement effective training programs.

7. Proficiency in English (knowledge of an additional European language is preferred).

8. Aptitude for statistical analysis, including experience with statistical software.

9. Proficient in MS Office applications (Word, Excel, PowerPoint, Access) and other relevant software.

1. Identify learning, training, and development needs across all hotel departments.

2. Design, deliver, and supervise comprehensive training programs in line with Palazzo Versace standards.

3. Create, implement, and evaluate yearly training strategies to ensure effectiveness and practicality.

4. Ensure adherence to Palazzo Versace standards, Quality Assurance requirements, and maintain QA results above 90%.

5. Guarantee minimum monthly training hours for all employees, manage accurate training records, and support staff during transfers/promotions.

6. Build and maintain strong relationships with educational institutions, training providers, and industry networks to access best resources.

7. Lead initiatives such as surveys, mystery shopper assessments, audits, and defect database analysis to improve guest satisfaction and service quality.

8. Work closely with Hotel Management, and all departments to promote teamwork, address issues, and implement corrective actions.

9. Influence, train, and guide staff at all levels to embrace quality methods, new initiatives, and continuous improvement practices.

10. Prepare, present, and communicate training results, QA outcomes, and improvement initiatives clearly and professionally.

Overview

We are currently seeking for passionate and dynamic guest focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.

As an Learning & Development Officer you are responsible in assisting the Learning & Development Leader in managing the hotel’s training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as:

• Analyse colleague development needs in the hotel
• Develop annual hotel colleague development plans and prepare monthly reports
• Develop and maintain hotel’s colleague development library and co‑ordinate acquisitions
• Consult with the Learning & Development Leader for the co‑ordination of colleague development courses
• Conduct colleague orientation to the company and hotel and ensure that all colleagues receive appropriate orientation, a copy of their job description, a handbook and local guide and information on Human Resources services
• Co‑ordinate with the Human Resources Department and Housing Supervisor to ensure all new colleagues are shown around the housing complex for orientation and receive information needed
• Oversee on the job training of new and existing colleagues
• Oversee re‑development of colleagues

Alrais Holding is a diversified conglomerate based here in Dubai UAE, specializing in multiple sectors such as hospitality. We uphold high standards of employee relations and promote a culture of respect, fairness, and collaboration.

ABOUT THE ROLE:

We are seeking a proactive and detail-oriented Learning & Development Trainer to join our Human Resources team. In this role, you will assist in the design, implementation, and evaluation of training programs aimed at enhancing hospitality employees' skills, knowledge, and capabilities. Your contributions will be pivotal in ensuring that our training initiatives align with organizational goals and foster ongoing employee development.

KEY RESPONSIBILITIES:

• Conduct Training Needs Assessments: Identify training and development needs across the organization through job analysis, performance reviews, and consultations with managers.
• Program Design and Development: Assist in creating engaging and effective training programs and materials, including e-learning modules, workshops, and seminars.
• Facilitate Training Sessions: Deliver training sessions using various instructional techniques to enhance employee skills and knowledge.
• Evaluate Training Effectiveness: Assess the impact of training programs through feedback surveys, performance metrics, and follow-up evaluations.
• Coordinate Training Logistics: Manage the scheduling, venue arrangements, and communication for training sessions to ensure smooth execution.
• Administer Learning Management System (LMS): Oversee the LMS to track training activities, maintain records, and ensure accessibility of training materials.
• Support Employee Development Initiatives: Assist in implementing mentorship, coaching, and career development programs to support employee growth.
• Ensure Compliance Training: Coordinate and monitor mandatory compliance training to ensure adherence to legal and organizational standards.
• Documentation and Reporting: Maintain accurate records of training activities and prepare regular reports on training outcomes and metrics.
• Promote a Learning Culture: Encourage continuous learning and development across the organization by advocating for training opportunities and resources.

REQUIREMENTS:

• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
• With at least 5 years of experience in training and development in the hospitality industry.
• Strong knowledge of adult learning principles, instructional design, and training methodologies.
• Proficiency with Learning Management Systems (LMS) and Microsoft Office Suite.
• Excellent communication and presentation skills.
• Strong organizational and project management skills.
• Analytical skills and attention to detail.

If you're passionate about fostering employee development and eager to contribute to a dynamic learning environment, we'd love to hear from you. Apply today to be part of our team!