6 137 Human Resources jobs in the United Arab Emirates

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Service Engineer

Dubai, Dubai PALFINGER AG

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Job Description

Your Responsibilities:

  • Job preparation - verifies that parts are available and other requirements are met.
  • You will assess technical situation on location, providing service, maintenance and repairs of lifeboats, davits and cranes onboard vessels, offshore oil & gas installations and offshore wind installations in accordance with Company Standards.
  • You report to the service coordinator and the client on the activities carried out and you arrange the accurate administrative settlement.
  • Travel at short notice, occasionally for longer periods.
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Human Resources Executive

Dubai, Dubai MENA Recruit Pty Ltd

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Job Description

Our client is a respected professional services firm in the UAE, operating within a structured, compliance-driven environment. With a collaborative and standards-based approach, the firm seeks an HR Executive to support key operational and strategic HR functions.

Role Overview

We are looking for a motivated Human Resources Executive to assist with recruitment, onboarding, employee records, training coordination, and visa processes. This is a great opportunity for a junior to mid-level HR professional seeking to deepen their expertise in a fast-paced, high-integrity setting.

Key Responsibilities

  • Recruitment & Talent Acquisition
    • Assist in sourcing suitable candidates, screening applications, and shortlisting based on role requirements.
    • Draft and update job descriptions in alignment with departmental needs.
    • Manage job advertisements across various platforms and coordinate interview scheduling with internal stakeholders.
    • Conduct preliminary screening calls and arrange technical assessments as needed.
    • Coordinate final interviews and support the offer issuance process under senior HR supervision.
  • Onboarding & Offboarding
    • Facilitate the onboarding process including employment contract collection, workstation and IT setup, and induction planning.
    • Track documentation for visa processing and liaise with relevant teams for timely issuance.
    • Assist with exit formalities including clearance, asset return, and visa cancellation.
  • HR Records & Systems Management
    • Create and maintain up-to-date personnel files for all employees.
    • Ensure accurate HR database management including employee information, visa statuses, and contract details.
    • Track and report attendance, lateness, and leave records in coordination with payroll cycles.
  • Training & Development
    • Support in identifying training needs and coordinating learning sessions with internal stakeholders.
    • Assist in delivering training modules and gathering post-training feedback for continuous improvement.
  • Performance Management
    • Assist in coordinating the performance appraisal cycle and tracking completion status.
    • Maintain comprehensive appraisal documentation and support managers with review logistics.
  • Policy, Compliance & HR Documentation
    • Contribute to the updating of HR policies, procedures, and employee handbooks.
    • Maintain organizational charts and support updates to the grading and salary structures.
    • Prepare official HR documents such as employment letters, memos, and certificates.
    • Stay informed on UAE Labor Law changes and support management and staff with compliance guidance.
  • Visa & PRO Coordination
    • Liaise with employees to collect visa-related documents and coordinate with the company PRO for processing and renewals.
    • Maintain and track visa and labor card expiry dates to ensure timely renewal actions.
  • Employee Relations & Welfare
    • Assist in handling employee concerns, coordinating welfare initiatives, and supporting internal investigations when required.
    • Participate in planning and executing employee engagement activities and events.
  • Administrative Support
    • Support daily HR operations, including supply inventory tracking, vendor coordination, and general office administrative needs.
    • Assist in maintaining office efficiency and ensuring smooth department workflow.

Candidate Requirements

  • Bachelor’s degree and/or diploma in Human Resources or a related field.
  • 2–3 years of HR generalist experience within a reputed law firm, legal department, legal consultancy, or professional services firm
  • Excellent English communication skills (Arabic is a plus).
  • Familiarity with UAE labor law and visa processes.
  • Strong organizational, interpersonal, and administrative skills.

What’s Offered

  • Diverse HR exposure in a high-performing professional environment.
  • Competitive compensation package.
  • Opportunity to work closely with senior HR leaders and business stakeholders.

#HRExecutive #HumanResourcesJobs #UAEJobs #HRRecruitment #HRGeneralist #GulfTalent #HRCareers #NowHiring #MENACareers #JobsInUAE #HRProfessionals #HRRoles #HRAdmin #HRCompliance #MENARecruitStrength

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Head of People Excellence

Dubai, Dubai Dr. Ing. h.c. F. Porsche AG

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Job Description

• People Management: Lead a team of 5 professionals by fostering a high-performance, collaborative culture, providing clear direction, proactive coaching, and support to drive results and ensure long-term motivation, engagement, and retention.
• People Excellence Strategy: Design and implement a team strategy aligned with business needs to deliver impactful learning & development that drives external partners to sell more. Define annual roadmaps, timelines, implementation teams, costs, resources operational plans, KPIs, and success measures.
• Measure People Excellence Effectiveness: Define team goals and KPIs aligned with business strategy to assess program success and overall performance. Monitor progress and track impact through mystery shopping and correlation between training and external partner sales performance.
• Stakeholder Management: Build strong partnerships with key internal and external stakeholders to co-develop and roll out high-quality learning & development modules that drive consistent business growth, aligned with Porsche global standards.
• Innovation: Research and develop new L&D methodologies linked to the future workforce, focusing on high-performance cultures, lifelong learning, AI/automation, and agile frameworks to redefine our service offering and deliver best-in-class people and team development.
• Regional Training Centre Management: Oversee end-to-end operations of the in-house training centre as a high-performing center of excellence. Ensure excellent delivery across all channels and develop comprehensive technical and non-technical training programs aligned with Porsche global standards and local market needs. Continuously improve offerings to meet diverse learning styles and partner business goals.
• Budget Management: Own and manage the annual training budget, ensuring optimal resource allocation and cost effectiveness to drive results, monitoring financial performance and alignment to business priorities.

• Bachelor’s degree in Learning & Development, Adult Education, Psychology or a related field.
• CIPD in learning & development is desirable.
• 12+ years of experience in learning & development.
• 8 years leading training departments, shaping the strategy and operational plans for both technical and soft skills training curriculums preferably in the premium automotive or luxury retail environment.
• Excellent facilitation and coaching skills, with the ability to inspire, challenge, and develop others.
• Building strategies and plans to deliver business critical training programs focused on predominantly technical competence, leadership development and driving team performance.
• High level of proficiency in English.

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HR Policies Executive (Emiratized)

Ajman, Ajman Tafaseel BPO

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Job Description

Job Overview:

We are assisting our esteemed client, Ajman Government , in hiring an enthusiastic and driven HR Policies Executive . This role will focus on supporting the development and implementation of HR policies within government departments, ensuring compliance with UAE labor laws and the specific needs of Ajman’s public sector.

The ideal candidate will have a foundational understanding of HR practices and a strong desire to learn and contribute to the enhancement of HR policies in a government setting.

Key Responsibilities:

Policy Development & Alignment:

Assist in drafting and implementing HR policies that align with both federal and Ajman government laws.

Help ensure HR policies are in line with UAE labor regulations and government strategic objectives.

Support the updating of existing policies to ensure they reflect legal changes and operational requirements.

Compliance & Governance:

Support compliance with legal regulations and governance standards across all HR practices.

Conduct preliminary audits and assist in identifying areas for improvement in policy execution.

HR Support & Advisory:

Provide support to internal stakeholders across various government departments on HR policy-related queries.

Assist in reviewing HR practices to ensure adherence to policy guidelines

Training & Awareness:

Help in the development and delivery of HR policy training to staff across departments.

Support in communicating new or revised policies clearly to all government employees.

Qualifications & Requirements:

Education:

Bachelor’s degree in Human Resources, Public Administration, Business Administration, or a related field.

Experience:

1 year of experience in HR, with a focus on policy support, administration, or compliance. Government or public sector experience is a plus.

Skills:

Basic understanding of UAE labor laws and government regulations.

Strong communication skills in both Arabic and English (written and spoken).

Detail-oriented with strong organizational skills.

Proactive attitude and eagerness to learn and grow in the HR field.

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People Excellence Expert

Dubai, Dubai Dr. Ing. h.c. F. Porsche AG

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Job Description

• Customer Service Training (Brand Values Focus): Design, adapt, and implement customer service and process training programs for external partners in line with Porsche global standards and initiatives such as ‘SPARK’ and the ‘Dealer Sales Journey’. Continuously refine content based on local market needs, mystery shopping insights, and learning preferences to ensure relevance. The goal is to instill a strong customer-first mindset and translate Porsche brand values into everyday behaviors that drive exceptional experiences across all customer touchpoints.
• Assessment & Qualification: Manage the Porsche Global Certification System (PGCS) to assess and enhance external partner performance, focusing on product knowledge and customer service mindset. Ensure certifications align with defined qualification levels and Porsche global standards to support long-term workforce retention and engagement.
• Product Training (non-technical): Develop and implement non-technical product training for external partners in line with Porsche global standards. Continuously adapt and enhance global and CLT platform content to suit local market needs, mystery shopping insights, and diverse learning styles—ensuring partners are well-equipped to effectively present and sell our products.
• Mystery Shopping: Coordinate mystery shopping with external partners to assess product knowledge and customer service in line with Porsche standards and regional needs. Ensure Brand USPs and company values are consistently reflected. Manage external agencies, define evaluation criteria, and report findings to identify skill gaps and guide targeted training and feedback.
• Organization Design: Collaborate with external partners to design fit-for-purpose organizational structures aligned with Porsche global standards. Develop 5–10-year org development plans to anticipate future resource needs, support business growth, and drive digital transformation and automation across the network.

• Bachelor degree Learning & Development, Adult education, Psychology or related field.
• Certification in coaching or talent development (e.g. CIPD) is desirable.
• >5 years in talent management role, preferably in premium automotive or luxury retail environment.
• Designing and delivering training programs and assessment centers, with a focus on talent development.
• Strong knowledge of learning methodologies, competency frameworks, and LMS tools; skilled in facilitation and coaching.
• Excellent communicator with strong project management skills; builds effective relationships and adapts well in fast-paced environments.
• Ability to translate brand values into behaviors; strategic thinker with a hands-on approach to align initiatives with business goals.

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Human Resources Specialist

Dubai, Dubai Redeye Realestate

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Job Description

Your Role

Are you passionate about people, culture, and building strong, thriving teams? At RedEye Real Estate LLC, we’re looking for a Human Resources Specialist who will play a pivotal role in driving our people strategy, supporting our employees, and helping us continue to grow a dynamic and successful real estate company.

About us

RedEye Real Estate LLC is a trusted and reliable partner in the luxury real estate industry, providing unparalleled service and expertise to clients around the globe. Established in 2010 in Luxembourg, our values are grounded in core European and international principles. We redefine excellence in the world of real estate.

About You Responsibilities:
  • Oversee day-to-day HR operations including recruitment, onboarding, and compliance
  • Develop and implement HR strategies aligned with business goals
  • Support a positive workplace culture that reflects our values
  • Manage employee relations and resolve workplace issues professionally
  • Maintain up-to-date knowledge of employment laws and best practices
  • Coordinate benefits, payroll support, and performance management initiatives
Requirements:
  • Bachelor's degree in Human Resources, Business Administration, or related field
  • 2+ years of HR experience, preferably in real estate or a fast-paced environment
  • Strong understanding of labor laws and HR best practices
  • Excellent interpersonal, organizational, and problem-solving skills
  • Passion for team-building and employee engagement
What We Offer:
  • Competitive salary and benefits package based on experience
  • Opportunities for career advancement
  • Collaborative, supportive team environment
  • The chance to shape the future of a growing real estate company

Job Type: Full-time

Pay: AED10,000.00 per month

Apply with your CV here or email us at

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Service Advisor

Dubai, Dubai Ali & Sons Co

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Job Description

Overview

Are you a customer-focused professional with a passion for the automotive industry? We are seeking a skilled Service Advisor to join our team. In this role, you will be the key link between our workshop and customers, ensuring seamless communication, high-quality service, and exceptional customer satisfaction.

Responsibilities
  • Greet customers professionally, understand their vehicle concerns, and prepare accurate job cards.
  • Provide clear explanations of repair and service requirements, costs, and timelines.
  • Coordinate with Workshop Controller, Technicians, and Parts Advisors to ensure smooth workflow.
  • Keep customers updated throughout the repair/service process.
  • Ensure all vehicle inspections, warranty work, and recalls are properly communicated and addressed.
  • Review invoices and explain charges clearly to customers.
  • Support workshop efficiency by ensuring timely approvals and follow-ups.
  • Maintain accurate records of service requests, parts used, and services provided.
  • Handle customer concerns or complaints with professionalism, escalating as necessary.
  • Perform other duties as requested by the Service Manager.
Requirements
  • Education: Diploma/Degree in Automotive, Business, or related field.
  • Experience: Minimum 2–3 years in a Service Advisor or similar customer-facing automotive role.
  • Languages: Fluency in English is essential; Arabic preferred.
  • Skills & Abilities: Strong communication and customer service skills, computer literate (ERP/Dealer Management Systems knowledge preferred), ability to multitask in a fast-paced environment.
  • Other Requirements: Valid UAE Driving License is preferred.
Why Join Us?

This is an excellent opportunity to grow your career with a respected automotive brand. If you are passionate about delivering exceptional customer experiences and thrive in a dynamic workshop environment, we invite you to apply and become part of our professional team.

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Technical Sales and Service Lead

IFFCO Group

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Service Engineer is primarily responsible for ensuring all the machines in the market meet the sales forecast. He is also responsible for the maintenance and upkeep of assets in the market to improve service standards.

  • Responsible for procurement of Dispensing Machines across countries – liaising with sales team, central purchase, and vendors.
  • Asset tracking – data compilation of purchase and movement of machines, spare parts, and fleet.
  • Operational efficiency – manpower and fleet productivity.
  • Warehouse and inventory management.
  • Development of new products, vendors, and innovations of existing products.
  • Control expenses related to Capex, repair, and maintenance.
  • Training manpower on technical skills and customer orientation on a continuous basis.
Key Performance Indicators (KPIs)
  • Maintenance response time
  • Customer satisfaction index score
  • Net Promoter Score
  • Machine turnaround time / repair time (number of days taken to repair a machine off-site)
Work Experience Requirements
  • Minimum 8 years of experience in customer service, refrigeration, or PLC control.
  • At least 5 years of experience in a post-mix operation, specifically fountain beverages. Knowledge of water filtration is a plus.
Qualifications

B.Tech or M.Tech

Experience in maintenance operations for beverage equipment

Spare parts management for beverage equipment

Knowledge of equipment maintenance processes and operations

Strong documentation and reporting skills

Effective communication skills

Self-management and team management abilities

Planning and decision-making skills

Customer-centric approach

Ownership and result-oriented mindset

Business Unit: IFFCO Beverage Solutions (4678)

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Customer Service Specialist | Retail | Marks & Spencer

Dubai, Dubai Robinson & Co (Singapore) Pte Ltd

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Customer Service Specialist | Retail | Marks & Spencer

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

The Customer Service Specialist is responsible for providing exceptional customer service and support to ensure a seamless shopping experience for our customers. This role involves handling customer complaints, supervising daily department operations, coaching the team, and maintaining high standards in both customer service and visual merchandising. Additionally, the Customer Service Specialist will manage specialized services such as Bra Fit, Suit Fit, and Barista services, and will oversee cash handling processes.

What you will do

Customer Service and Complaint Resolution

  • Provide professional and efficient customer service by addressing inquiries and resolving complaints in a timely and effective manner.
  • Act as the first point of contact for escalated customer concerns, ensuring that all issues are resolved to the customer’s satisfaction.
  • Maintain a calm and positive attitude when handling difficult situations, demonstrating empathy and professionalism.

Supervise Daily Operations

  • Collaborate with the Duty Manager to oversee daily department tasks.
  • Coach and support the customer service team to meet performance goals.
  • Ensure displays meet the company’s visual merchandising guidelines.
  • Regularly check the store’s appearance to maintain high standards.
  • Count and balance cash floats at the start and end of the day.
  • Follow company policies to ensure accurate cash transactions.

Specialized Services Management

  • Oversee services like Bra Fit, Suit Fit, and Barista to meet customer needs.
  • Promote and ensure high-quality service in these specialized areas.

Required Skills to be successful

  • Issue resolution techniques problems efficiently.
  • Response accuracy and clarity
  • Compliance awareness
  • Process improvement awareness enhancements.
  • Basic troubleshooting.
  • Professional communication tools us

What equips you for the role

Minimum Qualification and Knowledge

Education : High School or Diploma equivalent

  • Minimum of three years in experience in a similar role preferably from a Retail industry.
  • Customer Service Experience: Proven experience in customer service and problem-solving.
  • Team Leadership: Ability to supervise and motivate a team effectively.
  • Attention to Detail: Maintain high standards in visual merchandising and operations.
  • Cash Handling Proficiency: Experience in managing cash floats and financial procedures.
  • Specialized Service Knowledge: Familiarity with services like Bra Fit or Suit Fit.
  • Strong Communication: Excellent verbal and written communication skills.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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Human Resources Director

Dubai, Dubai Thelincolngroups

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Position Summary The HR Director will serve as a strategic business partner to senior leadership and oversee all aspects of the Human Resources function. This includes talent acquisition, employee relations, performance management, compensation and benefits, training and development, compliance, and organizational development. The ideal candidate will have a strong background in HR leadership within the real estate, construction, or development industries and the ability to thrive in a fast-paced, entrepreneurial environment. Key Responsibilities
  • Strategic Leadership
    • Develop and implement HR strategies aligned with the company’s overall business goals.
    • Partner with executive leadership to support organizational growth, culture, and workforce planning.
  • Talent Acquisition & Workforce Planning
    • Oversee full-cycle recruitment processes for corporate, field, and development roles.
    • Build talent pipelines to support current and future hiring needs, including project-based roles.
  • Employee Relations & Culture
    • Promote a positive and inclusive workplace culture aligned with the company’s values.
    • Resolve employee relations issues and provide guidance to managers on HR best practices.
    • Lead employee engagement initiatives and internal communication strategies.
  • Performance Management & Development
    • Design and implement performance management systems that foster high performance and accountability.
    • Oversee training and development programs to support employee growth and leadership development.
  • Compensation & Benefits
    • Evaluate, design, and manage compensation structures and benefit programs to attract and retain top talent.
    • Ensure market competitiveness and internal equity.
  • Compliance & Risk Management
    • Ensure compliance with all federal, state, and local employment laws and regulations.
    • Maintain HR policies and procedures, and conduct regular audits to mitigate legal risk.
  • HR Operations & Systems
    • Oversee HR technology platforms to ensure accurate reporting and efficient processes.
    • Manage employee data, HR metrics, and dashboards for leadership insights.
Qualifications
  • Bachelor's degree in Human Resources, Business Administration, or related field (Master’s degree or HR certification a plus).
  • 7+ years of progressive HR experience, with at least 5 years in a leadership role.
  • Experience in the real estate development, construction, or related industries strongly preferred.
  • In-depth knowledge of labor law, HR compliance, and best practices.
  • Demonstrated success in developing and leading HR strategy in a growing or project-based organization.
  • Strong leadership, interpersonal, and decision-making skills.
  • Proficiency in HRIS systems and Microsoft Office Suite.
What We Offer:
  • Competitive salary (AED 35,000 – AED 45,000)
  • Performance-based bonuses, Plus Incentives
  • Dynamic and collaborative work environment
  • Opportunities for career growth within a fast-growing organization
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