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Specialist - Governance & Change Management

Dubai, Dubai Everythinginclick

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Specialist – Governance & Change Management

Specialist – Governance & Change Management

Job Description of Specialist – Governance & Change Management

We are looking for a Specialist – Governance & Change Management to join our growing team in Dubai. In this pivotal role, you will ensure that our IT initiatives align with business goals through structured governance and strategic change management practices. You'll be instrumental in managing organizational transformation by supporting projects, guiding stakeholders, and enforcing compliance across all technology and process changes.
This is a fantastic opportunity for an early-career professional to grow within a forward-thinking tech environment.

Key Responsibilities of Specialist – Governance & Change Management

Support governance processes and frameworks across IT programs and projects.
Coordinate change management activities to facilitate successful adoption of new systems and workflows.
Collaborate with project managers, business analysts, and stakeholders to ensure alignment with organizational standards.
Track, monitor, and report on compliance with governance policies and procedures.
Assist in the development and documentation of change management plans and governance strategies.
Provide communication and training support to drive change initiatives effectively.
Continuously assess and suggest improvements to governance and change practices

Qualification Required for Specialist – Governance & Change Management

Project Management certification (e.g. PMP)
Finance/Accounting certifications (ACCA or CA)
Power BI certifications
Experience in banking/finance sector, or in a Finance function
Experience in finance transformation, governance, or financial systems
Proven experience in Power BI, Databricks, Excel or alternates
Experience using ERP / General Ledger systems such as Oracle, SAP, Wolters Kluwer and banking systems like Temenos, Intellect, etc.
Experience working and analyzing data using Excel, Macros, SQL
Exposure to CAPEX planning and IT cost tracking in a banking or financial services environment

Company Bio

At Dicetek LLC, we are passionate about delivering innovative and tailored IT solutions that drive business transformation. Headquartered in Dubai and serving clients globally, Dicetek has built a strong reputation for excellence in technology consulting, enterprise solutions, and digital transformation services. With a mission to empower organizations through technology, we operate with integrity, agility, and a commitment to continuous improvement.

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Costumer Relation Management officer | Voyah | Dubai

Dubai, Dubai United Al Saqer Group

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Performance Plus Motors

Performance Plus Motors is a subsidiary of Abu Dhabi Motors, established in 2021 to drive innovation in the UAE’s mobility sector. We specialize in new passenger vehicle trading, motorcycles, electric bicycles, and Trike scooters, alongside full-service maintenance and repair solutions. With a focus on sustainability and cutting-edge technology, we proudly represent Zero Motorcycles and VOYAH — two leading brands in the electric mobility space. We are committed to delivering personalized service, quality vehicles, and smart transportation solutions across the region.

Job Summary:

The CRM Officer is responsible for managing customer relationship activities and CRM systems to enhance customer satisfaction, retention, and loyalty. The CRM Officer supports marketing and sales operations by analyzing customer data, handling feedback, and coordinating engagement initiatives across the customer lifecycle.

AREA OF RESPONSIBILITY & BRIEF DESCRIPTION OF ACTIVITIES

CRM System Management

· Maintain and update customer data within the CRM platform (e.g., Salesforce, Autolines, or other dealership systems).

· Ensure data accuracy and segmentation for targeted marketing and communication campaigns.

Inbound and Outbound Call Handling

· Manage high volumes of inbound calls from customers related to inquiries, appointments, service updates, and general support.

· Conduct outbound calls to follow up on customer service, gather feedback, confirm bookings, and inform clients of promotions or service reminders.

Customer Interaction & Retention

· Manage customer communication before and after sales or service visits.

· Follow up with customers for feedback, satisfaction surveys, appointment reminders, and loyalty programs.

Reporting & Analysis

· Generate CRM reports, customer activity dashboards, and performance KPIs for management.

· Analyze customer trends, behavior, and preferences to support marketing strategies.

Campaign Support

· Coordinate with the marketing team to launch email, SMS, and digital campaigns targeting new and existing customers.

· Monitor campaign performance and contribute to improvements.

Complaint Handling & Escalation

· Record and track customer complaints or concerns, ensuring timely resolution or escalation.

· Support the service or sales teams in improving customer satisfaction based on feedback.

Cross-functional Coordination

· Liaise with sales, service, and after-sales departments to align CRM activities with business goals.

· Provide training or assistance to staff on CRM system usage as needed.

To be a successful Customer Relation Management (CRM) Officer , you should possess strong communication skills, a customer-focused mindset, and the ability to manage CRM platforms and data effectively in a fast-paced environment.

To succeed in this role, you should have the following qualifications and skills:

QUALIFICATIONS & CERTIFICATIONS & EXPERIENCE (MANDATORY & PREFERRED)

Bachelor’s degree in marketing, business administration, information systems, or a related field.

  • 2–4 years of experience in CRM, customer service, or marketing support roles; experience in the automotive industry is preferred.

  • Familiarity with customer journey mapping and automotive sales/service processes is an advantage.

SKILLS & COMPETENCIES (Technical, Behavioral, and Soft)

Technical Skills

  • Proficiency in CRM systems (e.g., Salesforce, AutoLine, SAP CRM).

  • Strong knowledge of Microsoft Excel and reporting tools.

  • Understanding of customer engagement strategies and sales cycle data.

  • Basic knowledge of data analysis and reporting metrics.

Behavioral Skills & Competencies

  • Customer Focus – Understands customer needs and ensures high levels of service and satisfaction.

  • Accountability & Ownership – Takes responsibility for managing data and delivering timely reports and insights.

  • Agility & Adaptability —Quickly adjusts to changes in customer behavior or internal tools and processes.

  • Collaboration & Influence – Communicates effectively across departments and builds strong working relationships.

  • Result Orientation —Works proactively to achieve KPIs, service quality standards, and CRM goals.

.

Benefits :
In return, we offer you a path towards your most rewarding career and an opportunity to be part of one of the leading family groups within the UAE. Additionally, we provide a competitive benefits package for all successful candidates.

Location:

  • Sheikh Zayed Rd - Al Quoz - Dubai

What will it be like to work for United Al Saqer Group?

Established more than 37 years ago, the United Al Saqer Group (UASG) is one of the leading multi-sector business groups in the United Arab Emirates. The UASG owns and operates a diverse yet complementary portfolio of more than 7UAE-based companies encompassing a number of key industry sectors, which includes Abu Dhabi Motors, Dalma Motors, Al Saqer Heavy Equipment, Al Saqer Property Management, Awraq Islamic Financial Brokerage, Royal International Construction, and Royal Joinery.

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Costumer Relation Management officer | Voyah | Dubai

Dubai, Dubai United Al Saqer Group

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Job Description

Performance Plus Motors

Performance Plus Motors is a subsidiary of Abu Dhabi Motors, established in 2021 to drive innovation in the UAE’s mobility sector. We specialize in new passenger vehicle trading, motorcycles, electric bicycles, and Trike scooters, alongside full-service maintenance and repair solutions. With a focus on sustainability and cutting-edge technology, we proudly represent Zero Motorcycles and VOYAH — two leading brands in the electric mobility space. We are committed to delivering personalized service, quality vehicles, and smart transportation solutions across the region.

Job Summary:

The CRM Officer is responsible for managing customer relationship activities and CRM systems to enhance customer satisfaction, retention, and loyalty. The CRM Officer supports marketing and sales operations by analyzing customer data, handling feedback, and coordinating engagement initiatives across the customer lifecycle.

AREA OF RESPONSIBILITY & BRIEF DESCRIPTION OF ACTIVITIES

CRM System Management

· Maintain and update customer data within the CRM platform (e.g., Salesforce, Autolines, or other dealership systems).

· Ensure data accuracy and segmentation for targeted marketing and communication campaigns.

Inbound and Outbound Call Handling

· Manage high volumes of inbound calls from customers related to inquiries, appointments, service updates, and general support.

· Conduct outbound calls to follow up on customer service, gather feedback, confirm bookings, and inform clients of promotions or service reminders.

Customer Interaction & Retention

· Manage customer communication before and after sales or service visits.

· Follow up with customers for feedback, satisfaction surveys, appointment reminders, and loyalty programs.

Reporting & Analysis

· Generate CRM reports, customer activity dashboards, and performance KPIs for management.

· Analyze customer trends, behavior, and preferences to support marketing strategies.

Campaign Support

· Coordinate with the marketing team to launch email, SMS, and digital campaigns targeting new and existing customers.

· Monitor campaign performance and contribute to improvements.

Complaint Handling & Escalation

· Record and track customer complaints or concerns, ensuring timely resolution or escalation.

· Support the service or sales teams in improving customer satisfaction based on feedback.

Cross-functional Coordination

· Liaise with sales, service, and after-sales departments to align CRM activities with business goals.

· Provide training or assistance to staff on CRM system usage as needed.

To be a successful Customer Relation Management (CRM) Officer , you should possess strong communication skills, a customer-focused mindset, and the ability to manage CRM platforms and data effectively in a fast-paced environment.

To succeed in this role, you should have the following qualifications and skills:

QUALIFICATIONS & CERTIFICATIONS & EXPERIENCE (MANDATORY & PREFERRED)

Bachelor’s degree in marketing, business administration, information systems, or a related field.

  • 2–4 years of experience in CRM, customer service, or marketing support roles; experience in the automotive industry is preferred.

  • Familiarity with customer journey mapping and automotive sales/service processes is an advantage.

SKILLS & COMPETENCIES (Technical, Behavioral, and Soft)

Technical Skills

  • Proficiency in CRM systems (e.g., Salesforce, AutoLine, SAP CRM).

  • Strong knowledge of Microsoft Excel and reporting tools.

  • Understanding of customer engagement strategies and sales cycle data.

  • Basic knowledge of data analysis and reporting metrics.

Behavioral Skills & Competencies

  • Customer Focus – Understands customer needs and ensures high levels of service and satisfaction.

  • Accountability & Ownership – Takes responsibility for managing data and delivering timely reports and insights.

  • Agility & Adaptability —Quickly adjusts to changes in customer behavior or internal tools and processes.

  • Collaboration & Influence – Communicates effectively across departments and builds strong working relationships.

  • Result Orientation —Works proactively to achieve KPIs, service quality standards, and CRM goals.

.

Benefits :
In return, we offer you a path towards your most rewarding career and an opportunity to be part of one of the leading family groups within the UAE. Additionally, we provide a competitive benefits package for all successful candidates.

Location:

  • Sheikh Zayed Rd - Al Quoz - Dubai

What will it be like to work for United Al Saqer Group?

Established more than 37 years ago, the United Al Saqer Group (UASG) is one of the leading multi-sector business groups in the United Arab Emirates. The UASG owns and operates a diverse yet complementary portfolio of more than 7UAE-based companies encompassing a number of key industry sectors, which includes Abu Dhabi Motors, Dalma Motors, Al Saqer Heavy Equipment, Al Saqer Property Management, Awraq Islamic Financial Brokerage, Royal International Construction, and Royal Joinery.

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Logistics Executive - LMP, Delivery Partner Management - UAE

Dubai, Dubai Amazon

Posted 11 days ago

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Job Description

Description
To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Executive, to drive both innovation and execution in our busy last mile network.
Key job responsibilities
The Logistics Executive provides on-ground support to Ops team and Program Team with initiatives that require complex investigation and proactivity. With a mix of operational and program expertise the Logistics Executive works with various stakeholders to support, monitor and drive resolution of operational call outs to minimize the overall business risk and maintaining the high Amazon quality bar. You should be able to dive deep, scrutinize details and foresee data implications. The Logistics Executive is a critical role in the Variable Program team organization as it serves as a liaison between internal and external stakeholders keeping in mind business objectives. Being organized, act promptly in notifying off-operational situation, problem solver, detailed oriented are part of your DNA.
At the same time, you will be supporting the Program team who works on the back-end to gather insights and use them to enhance program lifecycle and ensure Amazon standards and Partners best experience.
Ideal candidate should have experience in managing end to end payments processes, raising POs, strong in excel skills, dive deep in large data across multiple tools and dashboards and work closely with internal and external stake holders to ensure on time payments as per SLAs.
Basic Qualifications
- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
- High school or equivalent diploma
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Are 18 years of age or older
Preferred Qualifications
- NA
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Operations Manager

Dubai, Dubai Qataryello

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Job Description

Leading player in the Aviation, Aerospace industry

  • Develop and implement MRO operational strategy aligned with industry best practices and continuous improvement.
  • Lead and supervise floor line and shop floor management across all six gate operations (disassembly, repair, assembly, testing, final inspection), ensuring seamless transitions.
  • Ensure adherence to safety, regulatory, and airworthiness compliance standards (Part 145, FAA, EASA).
  • Develop and manage budgets for MRO operations, including CAPEX and OPEX, workforce planning, and financial efficiency.
  • Monitor and drive KPIs such as Turnaround Time (TAT), On-Time Delivery (OTD), efficiency, and utilization rates across all gates.
  • Implement Continuous Improvement (CI) initiatives, Lean Six Sigma methodologies, and process optimizations.
  • Ensure Day 1 operational readiness, including ERP testing, mock operations, and risk mitigation.
  • Identify and mitigate potential risks across MRO operations for regulatory compliance and business continuity.
  • Collaborate with senior management, cross-functional teams, and external stakeholders (OEMs, suppliers, regulators) to optimize workflows.
  • Proven MRO expertise: In-depth knowledge of engine maintenance, repair, and overhaul processes, covering Gate 0 to Gate 5 operations - atleast assembly and disassembly
  • Strong project and change management skills: Ability to lead large-scale operational transitions, CI initiatives, and ERP implementations.
  • Deep technical and commercial acumen: Understands aviation maintenance, supply chain, cost optimization, and regulatory requirements while balancing precision with commercial viability.
  • Mastery of Lean Six Sigma and CI methodologies: Expertise in optimizing workflows, eliminating waste, and improving TAT, OTD, efficiency, and utilization rates.
  • Operational Readiness & Industrialization proficiency: Skilled in setting up scalable processes, workflow integration, facility layout, and process automation for Day 1 readiness.
  • Expert in Quality Assurance & Compliance: Strong understanding of aviation industry standards, airworthiness regulations, and OEM/customer requirements
  • Proficient in Production Planning & Resource Optimization: Ability to manage production schedules, manpower allocation, and capacity planning.
  • Experience in Technology Integration & Digitalization: Strong ability to implement and optimize ERP systems and automation tools.
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Product Manager

Dubai, Dubai BlueSnap, Inc

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Job Description

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

As a Product Manager you will be responsible for:

  • Build products that make impact and contribute to the business growth
  • Lead all aspects of product management and development cycle including design, planning, specification, go-live, and rollout
  • Work with other product managers globally and cross-functionally across Rapyd. Work closely with multidisciplinary team of developers, UX designers, tech writers and business analysts to execute a roadmap
  • Work with stakeholders across the organization to bring new features and ensure awareness of product status and roadmap risks
Requirements
  • Gable milestones while iteratively building products
  • Ability to break down complex needs into managed features for the best market fit
  • Must be able to talk knowledgeably with eCommerce players, banks, lenders, FinTech’s, and clients who live and breathe payments every day
  • Strong product sense, ability to understand the problem or the opportunity and translate to the product
  • Ability to make decisions or prioritize solutions using data
  • Experienced as an agile product owner
  • Ability to work in a fast-paced dynamic environment
  • A degree in Computer Science or any other related technical academic background- an advantage
  • Excellent English (both verbal and written)
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Product Manager

Dubai, Dubai Aztechmea

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Job Description

Role : Drive product strategy, development, and launch to ensure Aztech’s offerings meet market demands.

Requirements : Technical expertise, project management skills, and a deep understanding of consumer needs.

Location : Dubai

Open Positions : 4

Job Category : Manager

Job Type : Full Time

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Engineering Operations Manager

Dubai, Dubai Eaton Corporation

Posted 8 days ago

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Job Description

Eaton has been a key player in the Middle East for 40 years. Last July, we announced the construction of a **new sustainable campus in Dubai,** which will bring together our commercial, manufacturing, and support functions, providing room for future growth.
**About Eaton**
Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.
Eaton is seeking an **Engineering Operations Manager** **for our Life Safety Division** to be responsible for leading and executing engineering programmes focused on New Product Introduction (NPI) and Value Analysis and Value Engineering (VAVE) across the Life Safety product lines. The successful candidate will drive programme delivery, ensure alignment with business goals, and foster cross-functional collaboration across global teams .
**What you'll do:**
- Leads the team in the NPI program management and VAVE functions across all Life Safety locations
- Leads the planning and execution of NPI and VAVE programs from concept to launch.
- Manages program scope, timelines, budgets, and resource allocation using PROLaunch methodology.
- Responsible for ensuring high quality of new products and enhanced existing products for all product lines
- Ensures compliance with engineering standards and regulatory requirements.
- Bringing in standard processes, methods and models to project management
- Building strong project managment capability within Life Safety
- Bringing in Strong Inter personal skills and a culture of on time delivery
- Bringing in engineering excellence to build discipline of on-time gates, and green metric culture to accelerate NPIs towards market launch
- Deployment of strong VAVE execution strategy, driving continuous improvement and cost optimisation
- Outside in perspective to driving innovation culture within Life Safety
- Collaborates with Product Line Managers to define technical roadmaps and prioritise engineering initiatives.
- Facilitates cross-functional team coordination across engineering, manufacturing, quality, and supply chain.
- Liase with global/EMEA Eaton program management, Engineering Functional excellence teams to ensure alignment
- Supervise (dotted) engineering teams present within the same site
- Establish and maintain an active and effective collaboration with other engineering leaders within Life Safety and within EATON.
- Encourage the teams to follow common processes of product development/Prolaunch across all developments"
**Qualifications:**
- Bachelor or master's degree of Engineering and PMP or equivalent project management certification.
- Minimum 7 years of experience in program management in engineering or product development in the electronics industry.
**Skills:**
- Proficiency knowledge of technologies in Life Safety or related product domains would be beneficial.
- Proven success at delivering NPI and VAVE projects - understanding project management tools and methodologies.
- Excellent organizational skills, attention to detail, ability to organize and prioritize the work, ability to work in team and to work under preasure.
- Communication, leadership and stakeholder management skills are important as well as working in a matrixed multi-site environment.
**What We Offer You:**
+ Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry
+ Annual mentoring program, Eaton University, a reward, and recognition system
+ Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide
+ Strong, agile and diverse team locally and globally
+ Strong processes and state-of-the-art systems and tools
+ Detailed induction support and well-structured onboarding
+ Balance your work and life with a hybrid worktime model
#LI-YH1
**Living and Working in Dubai**
_Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world's most exciting cities._
_Ready to make a difference? Join Eaton's Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!_
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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Engineering Operations Manager

Dubai, Dubai Eaton Corporation

Posted 8 days ago

Job Viewed

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Job Description

Eaton has been a key player in the Middle East for 40 years. Last July, we announced the construction of a **new sustainable campus in Dubai,** which will bring together our commercial, manufacturing, and support functions, providing room for future growth.
**About Eaton**
Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.
Eaton is seeking an **Engineering Operations Manager** **for our Life Safety Division** to be responsible for leading and executing engineering programmes focused on New Product Introduction (NPI) and Value Analysis and Value Engineering (VAVE) across the Life Safety product lines. The successful candidate will drive programme delivery, ensure alignment with business goals, and foster cross-functional collaboration across global teams .
**What you'll do:**
- Leads the team in the NPI program management and VAVE functions across all Life Safety locations
- Leads the planning and execution of NPI and VAVE programs from concept to launch.
- Manages program scope, timelines, budgets, and resource allocation using PROLaunch methodology.
- Responsible for ensuring high quality of new products and enhanced existing products for all product lines
- Ensures compliance with engineering standards and regulatory requirements.
- Bringing in standard processes, methods and models to project management
- Building strong project managment capability within Life Safety
- Bringing in Strong Inter personal skills and a culture of on time delivery
- Bringing in engineering excellence to build discipline of on-time gates, and green metric culture to accelerate NPIs towards market launch
- Deployment of strong VAVE execution strategy, driving continuous improvement and cost optimisation
- Outside in perspective to driving innovation culture within Life Safety
- Collaborates with Product Line Managers to define technical roadmaps and prioritise engineering initiatives.
- Facilitates cross-functional team coordination across engineering, manufacturing, quality, and supply chain.
- Liase with global/EMEA Eaton program management, Engineering Functional excellence teams to ensure alignment
- Supervise (dotted) engineering teams present within the same site
- Establish and maintain an active and effective collaboration with other engineering leaders within Life Safety and within EATON.
- Encourage the teams to follow common processes of product development/Prolaunch across all developments"
**Qualifications:**
- Bachelor or master's degree of Engineering and PMP or equivalent project management certification.
- Minimum 7 years of experience in program management in engineering or product development in the electronics industry.
**Skills:**
- Proficiency knowledge of technologies in Life Safety or related product domains would be beneficial.
- Proven success at delivering NPI and VAVE projects - understanding project management tools and methodologies.
- Excellent organizational skills, attention to detail, ability to organize and prioritize the work, ability to work in team and to work under preasure.
- Communication, leadership and stakeholder management skills are important as well as working in a matrixed multi-site environment.
**What We Offer You:**
+ Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry
+ Annual mentoring program, Eaton University, a reward, and recognition system
+ Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide
+ Strong, agile and diverse team locally and globally
+ Strong processes and state-of-the-art systems and tools
+ Detailed induction support and well-structured onboarding
+ Balance your work and life with a hybrid worktime model
#LI-YH1
**Living and Working in Dubai**
_Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world's most exciting cities._
_Ready to make a difference? Join Eaton's Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!_
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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Manager QHSES Assurance

Dubai, Dubai McDermott

Posted 11 days ago

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Job Description

**Job Overview:**
The Manager QHSES Assurance requires an in-depth understanding of QHSES Assurance concepts, theories, principles, and basic knowledge of other related disciplines. The Manager QHSES Assurance must be able to apply an understanding of the industry to improve effectiveness, provide guidance, and influence processes and policies for the QHSES Assurance discipline, as well as identify and resolve technical, operational, and organizational problems that impact effectiveness. The Manager QHSES Assurance impacts the level of service and the QHSES Assurance team's ability to meet quality and timeliness objectives. Decisions made by the Manager QHSES Assurance should be guided by policies, resource requirements, budgets, and the business plan.
**Essential Qualifications and Education:**
+ Support the development and coordination of processes toward the new Management System (MS) setup and organization
+ Aid the Global Director in establishing and maintaining the new MS as required by our business units globally
+ Promote management system awareness by developing and managing an engagement plan for all functions and areas
+ Participate and lead the initiatives being rolled out by the QHSES leadership team while bringing new initiatives to the team for consideration
+ Conduct periodic reviews of the Management System Manual in line with the engagement plan, but also to address perceived Risk within the business
+ Perform analysis and reporting of the performance results of audits and inspection of products (i.e., system nonconformities, opportunities for improvement, product nonconformities)
+ Coordinate and prepare required inputs for Global Management reviews
+ Participate in Business Improvement projects utilizing Lean and Six Sigma techniques
+ Partner with functional process owners to drive major Quality Systems initiatives
+ Translate concepts and information into simplified written and visual instruction or training material
+ Uses stakeholder feedback to modify and improve solutions
+ Own and lead the implementation, enforcement, and verification of compliance with all McDermott policies and procedures
+ Ensure employees understand their responsibility and authority to effectively implement the requirements of all McDermott policies and procedures
+ Ensure the timely completion of all mandatory training by themselves and their teams
**Key Tasks and Responsibilities:**
+ Bachelor's Degree in a relevant field of study
+ Minimum of 10 years of related relative industry experience related to EPC construction or fabrication
+ Possess ISO Auditor 9001, 14001, 18001, and other globally recognized Quality Management Systems, Internal Auditor training
+ Possesses a strong understanding of Lean/Continuous Improvement concepts, principles, and practice
+ Experience in Process Improvement
+ Strong ability to communicate at all levels within the organization and the ability to summarize and explain complex technical situations
+ Ability to understand and positively respond to organizational demands in a continuously changing business environment
+ Demonstrating strong decision-making skills
+ Strong analytical and organizational skills for evaluating trending data
+ Ability to work as a team member as well as act as a team leader
+ Must have strong interpersonal skills to work with other departments in a tactful and effective manner
+ Communication and presentation skills, both written and spoken
+ Computer literate in Microsoft programs: Word, Visio, PowerPoint, Excel, Project
#LI-JG2
Our ingenuity fuels daily life. Together, we've forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.
McDermott is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, genetic information, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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