311 Quality Manager jobs in Dubai

JOB SUMMARY

As Quality Manager at Le Mridien Dubai Hotel and Conference Centre you will lead the implementation of quality standards across all departments with a strong focus on Food & Beverage operations. Your role involves conducting regular audits ensuring compliance with Marriott brand guidelines and Dubai Municipality regulations and driving continuous improvement initiatives. You will also be responsible for designing and delivering F&B training programs that enhance service consistency hygiene practices and guest satisfaction while fostering a culture of excellence and accountability among staff.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration Hotel and Restaurant Management or related major 3 years experience in the guest services front desk housekeeping sales and marketing management operations or related professional area.

OR

4-year bachelors degree in Business Administration Hotel and Restaurant Management or related major; 1 year experience in the guest services front desk housekeeping sales and marketing management operations or related professional area.

CORE WORK ACTIVITIES

Managing Quality Assurance Goals

Coaches managers on adopting the Total Quality Management leadership style.

Conducts monthly audit to ensure compliance with company and brand standards

Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

Directs property quality efforts to address critical customer requirements.

Assists with regional and/or company-wide implementation of company best practices.

Facilitates process improvement teams assuring use of the systematic processes and improvement is achievable and measurable.

Managing Quality Tools

Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.

Uses data collection methods to compile display track and analyze defect trends.

Demonstrates and communicates key drivers of guest satisfaction for the brands target customer.

Analyzes issues and identifies trends.

Managing the Guest Experience

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

Responds to and handles guest problems and complaints.

Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product service levels and overall satisfaction.

Models service behaviors that meet or exceed guest expectations.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

Manager

Inspection, verification, monitoring and control of projects Quality Control activities regarding NDT. Ensure compliance of NDT with project specifications, tender, work instructions, procedures and manuals as appropriate.

Minimum Requirements:

1. University Degree or Diploma in relevant field or industrial experience.
2. Three years inspection experience in a shipyard, oil & gas industry, Offshore or related field.
3. Qualified ASNT /PCN Level III NDT (RT/IVIT/UT/PT/VT)/Visual inspector or similar.

About The Company:

Allen & York is a market leading specialist Recruitment Company serving the Environment, Planning & Built Environment, Energy and Health & Safety sectors. We enjoy a distinguished reputation for quality and professionalism.

We are seeking a highly skilled Quality Leadership professional to lead our organization's efforts in ensuring high-quality standards across products, services, and processes.

The ideal candidate will possess excellent leadership skills, a strong understanding of quality management principles, and experience with ISO certifications and risk mitigation strategies.

• Key Responsibilities:
• Developing and implementing quality management systems, including process improvements and risk assessments.
• Maintaining compliance with ISO standards and quality management frameworks.

Requirements:

• A degree in Quality Management, Business Administration, Engineering, or a related field is required.
• Professional certifications such as Certified Quality Manager or Six Sigma Black Belt are preferred.
• At least 5-8 years of experience in quality management roles, preferably in a regulated industry.

Plan and execute inspections, develop and implement quality management systems, and ensure compliance with quality standards across oil and gas, construction, healthcare, hospitality, solar, and related industries. Focus on audits, training, documentation, data analysis, and continuous improvement to meet regulatory and client requirements.

• Plan and supervise quality control activities, conduct quality inspections, audits, and document management to ensure compliance with standards across projects (including Highrise, Villas, civil, and joinery production).
• Develop and implement quality management systems (QMS) and environmental management systems (EMS), ensure compliance with ISO standards, and support continuous improvement initiatives.
• Manage non-destructive testing operations, quality control teams, and QA/QC procedures; develop procedures, provide training for technicians, and ensure traceability and data-driven quality decisions.
• Coordinate site quality activities, ensure IMS policies compliance, and oversee quality personnel; maintain project documentation and supplier performance monitoring.
• Lead quality audits, root cause analysis, and process improvements; develop quality policies and support accreditation across industries including healthcare and solar.
• Ensure hygiene, food safety, and guest service quality in hospitality and events; train staff and manage quality-related teams.
• Manage learning and development functions related to quality initiatives, evaluate performance, and enhance stakeholder experience in hospitality settings.

• Bachelor's degree in Mechanical, Metallurgical, Civil Engineering or related field; pilot or project management experience in QA/QC preferred.
• Strong analytical, communication, and problem-solving skills; experience with ISO standards and quality management systems.
• Experience in industries including oil and gas, construction, healthcare, solar, or hospitality is advantageous.
• Ability to manage audits, data analysis, documentation, and supplier performance in diverse projects.

• Dubai, Abu Dhabi, Ras Al Khaimah, United Arab Emirates (UAE)
• Experience ranges from 1-3 years to 5-10+ years depending on role and specialization.

Note: This listing consolidates multiple QA/QC roles across industries. It reflects responsibilities, qualifications, and locations depicted in the source material and does not imply a single position.

The QC Document Controller is responsible for ensuring effective control of all QC documentation and sample management processes, in alignment with GLP, GMP, and data integrity principles, supporting laboratory compliance, resources coordination, and ensures smooth execution of QC operations from material receipt to reporting.

• Manage QC documents (SOPs, specifications, STPs, release reports, logbooks, training records) in compliance with ALCOA+ principles.
• Ensure timely drafting, revision, approval, and archival of SOPs, specifications, standard test procedures, and reports.
• Maintain document storage, retrieval, and archival systems (manual and electronic such as SAP, Dot Compliance, etc.).
• Monitor document version control and ensure accessibility to authorized personnel only.
• Oversee receipt, registration, and distribution of QC samples as per lot management and sample receiving procedures.
• Ensure proper handling, storage, and tracking of samples (raw materials, packaging, intermediates, finished products, and stability).
• Perform sampling activities for raw materials and water system samples in compliance with GLP and SOPs.
• Maintain sample retention and disposal records as per regulatory and company requirements.
• Monitor and reinforce adherence to GLP practices within the QC laboratory.
• Support internal audits, inspections, and compliance activities by ensuring availability and accuracy of records.
• Report and escalate any observed deviations, non-compliance, or data integrity concerns to QC Manager.
• Coordinate usage and availability of sampling and testing resources (sampling tools, logbooks, controlled forms, etc.).
• Support QC Manager in managing laboratory schedules, prioritizing sample workflows, and aligning resources for timely completion.
• Ensure laboratory personnel training records are maintained, up-to-date, and available for audits.
• Ensure all activities are performed in compliance with EHS policy and PPE requirements.
• Maintain strict confidentiality of QC data, documents, and product information.
• Participate in improvement initiatives for QC operations and documentation processes.
• Provide inputs for system enhancements (SAP, LIMS, documentation tools) to streamline QC efficiency.
• Perform any other responsibilities assigned by the QC Manager to support department needs.

• Bachelor's degree in science or pharmacy with relevant experience.
• 1-3 years of experience in pharmaceutical QC role (GLP/GMP environment preferred).
• Knowledge of data integrity (ALCOA+), GLP, and regulatory requirements.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Familiarity with SAP, LIMS, or other digital quality/document management systems is an advantage.

This is the opportunity to join a very dynamic organization, where decisions are taken fast and where you can actively participate in shaping our future. If this sounds exciting, we would love to hear more about you

Please apply via our HR system here.

Exclusive | VVIP Post Holder – Quality Manager | UAE

Contractair by Resource Group are proud to be partnered with one of the UAE’s most high profile clients. We have a rare opportunity for a nominated Post Holder to join a small, well-established team on a permanent basis, located in the United Arab Emirates.

Candidate profile:

• Previous experience in a Post Holder role with Part-145/CAMO responsibilities.
• In-depth knowledge of GCAA and/or EASA regulations
• Strong understanding of audit processes and quality systems in aircraft operations and maintenance
• Previous experience with Flight Ops responsibilities desirable
• Previous experience as a QA Post Holder is advantageous but not essential
• Native English speaker
• Upper age limit of 55
• Ability to manage multiple tasks and responsibilities with attention to detail
• Proven ability to work well within a small team

The successful candidate will be responsible for monitoring and ensuring the compliance of all quality-related activities in accordance with GCAA regulations and the highest of company standards. The ideal candidate will have proven extensive experience in continuing airworthiness management and maintenance, with a strong focus on quality assurance and compliance. Experience with Flight Operations is advantageous.

Benefits package:

• Permanent role in a well-knit team
• Competitive remuneration package
• Generous leave allowance
• Accommodation provided in the UAE including relocation assistance following successful probation (interim accommodation provided)
• Transportation provided by way of car following successful probation
• Medical, personal accident and travel insurance provided by client.

APPLYING TO WORK WITH OUR EXCLUSIVE VVIP CLIENT

If you are interested in this Quality Manager Post Holder vacancy and would like to apply then send your CV and cover letter to Daniella Baker at

We look forward to receiving your application and building a long term professional relationship.

Overview

Description

The Quality Assurance (QA) and Control Manager will oversee the planning, coordination, and execution of QA activities for a large-scale SAP ERP set up. This role ensures that SAP-Center of Expertise meet internal quality standards, industry best practices, and business requirements. The manager will also be responsible for designing and managing governance frameworks to monitor process improvements and maintain long-term operational excellence in ERP and enabled processes aligned to the strategic objectives of SAP-CoE.

Your impact

• Define and implement a comprehensive quality assurance strategy and plan specific to the service management (defects/ incident management, and related interfaces), specification and development of new functionality, project management, and operations.
• Develop and enforce quality standards, testing protocols, and documentation procedures across SAP modules (e.g., FI/CO, MM, SD, PP, etc.).
• Conduct quality gate reviews on SAP-CoE projects.
• Monitor deliverables from SAP consultants, developers, and business stakeholders to ensure they meet agreed-upon quality criteria.
• Provide input reviewing the testing procedures and development and execution of testing strategies including Unit Testing, Integration Testing, User Acceptance Testing (UAT), and Regression Testing.
• Ensure qualitative process in defects management.
• Establish control mechanisms to ensure that implemented ERP processes are compliant with internal policies and external regulations (e.g., SOX, GDPR).
• Work closely with BU/FU leads and business process owners to align SAP processes with organizational objectives and continuous improvement efforts.
• Define KPIs and dashboards to monitor process adherence and performance post-implementation.
• Implement and drive continuous improvements in SAP-CoE.
• Maintain quality Document management system.
• Identify, document, and manage quality-related risks.
• Conduct root cause analysis for defects or process failures and ensure corrective/preventive actions are implemented.
• Conduct periodic process audits and implement corrective actions.
• Ensure process compliance through effective documentation and process traceability.
• Provide regular QA status reports to management/ steering committees.
• Facilitate workshops and meetings with functional teams to ensure quality awareness and continuous engagement.
• Act as a point of contact for QA/QC-related issues and escalate critical quality risks appropriately.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Bachelor’s or master’s degree in information technology, Engineering, or related field.
• 15+ years of experience in large scale SAP ERP implementation with at least 7+ years in quality assurance/control in SAP/ ERP projects.
• Strong understanding of SAP modules and implementation methodologies (e.g., SAP Activate, ASAP, ADO, Panaya, etc.).
• Certification in Quality Management (e.g., Six Sigma, ISO 9001) and SAP Quality Assurance.
• Knowledge in Data - Syniti , Informatica, SAP Data Intelligence, Testing -Worksoft Tricentris , Selenium Etc.
• Proven experience in enterprise process design, process mapping, and control frameworks.
• Proficiency in both spoken & written English language is required.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

About Us

At Holiday Inn Hotels & Resorts, our job is to bring the joy of travel to everyone. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn family.

Holiday Inn Dubai Al Barsha is looking for a meticulous and performance-driven Quality Manager to uphold and enhance our brand standards, elevate guest satisfaction, and lead continuous improvement across all departments. Perfectly located along the iconic Sheikh Zayed Road, Holiday Inn Dubai Al Barsha offers guests a seamless blend of modern hospitality and unbeatable access to the best of Dubai. Situated in the heart of Al Barsha , one of the city’s most dynamic neighborhoods, the hotel is just minutes from Mall of the Emirates , Jumeirah’s Kite Beach , and several of the world’s leading attractions and entertainment destinations.

Whether you're here for business or leisure, our hotel offers 310 stylishly appointed rooms , a selection of vibrant food and beverage outlets , and warm, attentive service that makes every stay memorable.

Enjoy effortless travel, enriching experiences, and everything you need to feel at home in the heart of Dubai.

Working as a Quality Manager , you will ensure all team members are trained and maintaining Holiday Inn’s brand service style and behavior and report directly to the Cluster General Manager. You’ll have ambition, talent, and some essential skills. We’re seeking someone passionate about creating great guest experiences for this vital role.

A little taste of your day-to-day:

• Monitor and maintain compliance with IHG brand standards across all departments.
• Conduct internal audits, brand evaluations, and implement improvement action plans.
• Analyze guest feedback and drive initiatives to improve service delivery.
• Provide training and coaching to colleagues to uphold service culture and brand values.
• Collaborate with leadership teams to ensure operational consistency and guest satisfaction.

Ideally, you’ll have some or all of the following competencies and experience we’re looking for:

• 3–5 years of quality, brand compliance, or guest experience role in hospitality.
• Preferably with IHG brand experience.
• Currently based in the UAE with knowledge of local compliance standards.
• Strong communication, coaching, and problem-solving abilities.

Passionate about continuous improvement and guest satisfaction

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don’t quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the "Apply" button. Start your journey with us today and let's #GoFurtherTogether.