What Jobs are available for Quality Manager in Dubai?

About Us

At Holiday Inn Hotels & Resorts, our job is to bring the joy of travel to everyone. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn family.

Holiday Inn Dubai Al Barsha is looking for a meticulous and performance-driven Quality Manager to uphold and enhance our brand standards, elevate guest satisfaction, and lead continuous improvement across all departments. Perfectly located along the iconic Sheikh Zayed Road, Holiday Inn Dubai Al Barsha offers guests a seamless blend of modern hospitality and unbeatable access to the best of Dubai. Situated in the heart of Al Barsha , one of the city’s most dynamic neighborhoods, the hotel is just minutes from Mall of the Emirates , Jumeirah’s Kite Beach , and several of the world’s leading attractions and entertainment destinations.

Whether you're here for business or leisure, our hotel offers 310 stylishly appointed rooms , a selection of vibrant food and beverage outlets , and warm, attentive service that makes every stay memorable.

Enjoy effortless travel, enriching experiences, and everything you need to feel at home in the heart of Dubai.

Working as a Quality Manager , you will ensure all team members are trained and maintaining Holiday Inn’s brand service style and behavior and report directly to the Cluster General Manager. You’ll have ambition, talent, and some essential skills. We’re seeking someone passionate about creating great guest experiences for this vital role.

A little taste of your day-to-day:

• Monitor and maintain compliance with IHG brand standards across all departments.
• Conduct internal audits, brand evaluations, and implement improvement action plans.
• Analyze guest feedback and drive initiatives to improve service delivery.
• Provide training and coaching to colleagues to uphold service culture and brand values.
• Collaborate with leadership teams to ensure operational consistency and guest satisfaction.

Ideally, you’ll have some or all of the following competencies and experience we’re looking for:

• 3–5 years of quality, brand compliance, or guest experience role in hospitality.
• Preferably with IHG brand experience.
• Currently based in the UAE with knowledge of local compliance standards.
• Strong communication, coaching, and problem-solving abilities.

Passionate about continuous improvement and guest satisfaction

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don’t quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the "Apply" button. Start your journey with us today and let's #GoFurtherTogether.

Exclusive | VVIP Post Holder – Quality Manager | UAE

Contractair by Resource Group are proud to be partnered with one of the UAE’s most high profile clients. We have a rare opportunity for a nominated Post Holder to join a small, well-established team on a permanent basis, located in the United Arab Emirates.

Candidate profile:

• Previous experience in a Post Holder role with Part-145/CAMO responsibilities.
• In-depth knowledge of GCAA and/or EASA regulations
• Strong understanding of audit processes and quality systems in aircraft operations and maintenance
• Previous experience with Flight Ops responsibilities desirable
• Previous experience as a QA Post Holder is advantageous but not essential
• Native English speaker
• Upper age limit of 55
• Ability to manage multiple tasks and responsibilities with attention to detail
• Proven ability to work well within a small team

The successful candidate will be responsible for monitoring and ensuring the compliance of all quality-related activities in accordance with GCAA regulations and the highest of company standards. The ideal candidate will have proven extensive experience in continuing airworthiness management and maintenance, with a strong focus on quality assurance and compliance. Experience with Flight Operations is advantageous.

Benefits package:

• Permanent role in a well-knit team
• Competitive remuneration package
• Generous leave allowance
• Accommodation provided in the UAE including relocation assistance following successful probation (interim accommodation provided)
• Transportation provided by way of car following successful probation
• Medical, personal accident and travel insurance provided by client.

APPLYING TO WORK WITH OUR EXCLUSIVE VVIP CLIENT

If you are interested in this Quality Manager Post Holder vacancy and would like to apply then send your CV and cover letter to Daniella Baker at

We look forward to receiving your application and building a long term professional relationship.

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels. The Learning & Quality Manager is responsible for developing, implementing, and maintaining training programs and quality standards across the hotel. This role ensures that all colleagues are equipped with the skills, knowledge, and attitude necessary to deliver exceptional guest experiences while maintaining compliance with brand and operational standards. The manager also leads quality assurance initiatives to continuously improve guest satisfaction and service excellence.

• Develop and implement the annual Learning & Development plan aligned with the hotel’s business goals.

• Conduct training needs analysis in coordination with department heads.

• Design, deliver, and evaluate training programs including induction, brand standards, service excellence, leadership development, and functional skills.

• Maintain accurate training records and track completion rates.

• Support department trainers and ensure training consistency across departments.

• Promote a learning culture and encourage career development among employees.

• Facilitate performance management workshops and support succession planning initiatives.

• Ensure all operations comply with brand quality and service standards.

• Conduct regular quality audits and inspections in guest areas, F&B outlets, and back-of-house.

• Lead the guest satisfaction program by monitoring feedback from surveys, online reviews, and comment cards.

• Analyze guest feedback trends and coordinate with departments for improvement action plans.

• Support pre-opening or rebranding training and quality implementation if required.

• Prepare and present monthly reports on training and quality performance to management.

• Foster a positive work environment that promotes teamwork, motivation, and employee engagement.

• Coordinate colleague recognition programs and employee activities.

• Communicate hotel initiatives, goals, and performance updates through training sessions and briefings.

• Support HR initiatives and contribute to employee retention strategies.

• Bachelor’s degree in Hospitality Management, Human Resources, or related field.

• Minimum 3–5 years of experience in Learning & Development or Quality Assurance in a 4 or 5-star hotel.

• Strong knowledge of hotel operations and service standards.

• Excellent presentation, facilitation, and communication skills.

• Proficiency in Microsoft Office and learning management systems (LMS).

• Certification in training or quality management (e.g., Train the Trainer, ISO, Six Sigma) is an advantage.

• Strong leadership and interpersonal skills.

• Analytical and detail-oriented.

• Passion for people development and service excellence.

• High level of organization and time management.

• Ability to inspire and engage teams.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you’ll become part of our hotel family.

Manages the Planning Services for Bone Marrow Transplant (BMT) patients at American Hospital Dubai. Develops and implements goals while monitoring adherence to Standard Operating Procedures (SOPs) across all critical aspects of clinical service. Provides recommendations to resolve compliance issues in line with Dubai Health Authority (DHA) regulations. Engages with key ancillary departments to identify, monitor, and sustain systems supporting all areas of clinical program operations. Oversees all clinical and clerical staff, fostering positive interactions among team members, patients, and hospital departments, and reports directly to the Director of the Cancer Centre. Partners with the Director to create and uphold a Quality Management Plan (QMP) for the BMT Program, ensuring compliance with regulatory agencies such as the Foundation for the Accreditation of Cellular Therapy (FACT), Food and Drug Administration (FDA), American Association of Blood Banks (AABB), and American Hospital Dubai (AHD) policies and procedures.

• Implements and sustains the Quality System in the clinical transplant setting across collection programs, ensuring adherence to standards for quality management in adult and pediatric clinical programs and apheresis collection.
• Ensures compliance with BMT program Quality System standards, requirements, policies, and accreditation practices, overseeing document control, change management, and periodic review processes.
• Establishes, coordinates, and maintains procedures, processes, and policies for the Bone Marrow Transplant (BMT) program, focusing on maintaining quality and safety.
• Takes accountability for improving quality metrics within the department/unit and achieving organizational targets through defined quality objectives and functional responsibilities.
• Promotes continuous performance improvement in daily operations, addressing any identified discrepancies and trends in collaboration with clinicians.
• Maintains high-quality care for adult and pediatric recipients by independently conducting audits, reporting outcomes, and leading quality improvement activities and investigations.
• Serves as a clinical role model for staff, demonstrating knowledge of general nursing principles and applying pathophysiology in care.
• Works independently and collaborates with a multidisciplinary team throughout the transplant process, demonstrating expertise in Bone Marrow Transplant and educating patients and families.
• Participates in data collection and review for service enhancement within the department, recommending modifications based on Quality Improvement (QI) findings.
• Demonstrates service excellence by following American Hospital Dubai's standards and values (Professionalism, Respect, Integrity, Diversity, Excellence) and fostering positive interactions with patients, families, and staff.
• Promotes teamwork among program staff, fostering a collaborative and supportive environment.
• Ensures a safe working environment by following hospital safety, infection control, and security protocols.
• Encourages and investigates incident and customer complaint reporting, contributing to patient and family care improvements and initiating risk management processes as needed.
• Demonstrates effective communication with patients and staff, showing cultural sensitivity and proper etiquette in all interactions.
• Facilitates unit workflow, assigns tasks, and manages staffing needs, supporting efficient operations.
• Provides age-appropriate and developmentally suitable care, involving patients, significant others, and healthcare providers in the care and education process.
• Adheres to policies for safe handling, administration, and documentation of Narcotic/Controlled Drugs, ensuring compliance with hospital protocols.
• Displays professionalism in personal appearance and follows American Hospital Dubai's standards for patient and family interaction, acting as an escort when needed and ensuring a welcoming environment.
• Assumes responsibility for personal work and training needs, identifying areas for improvement and pursuing relevant training.
• Contributes to document control by developing and maintaining BMT Standard Operating Procedures and batch production records, supporting program documentation needs.
• Supports teamwork and collaboration among BMT program staff to build a cohesive and cooperative team.

• Bachelor's degree in nursing (minimum of three (3) years full-time course duration) or
• Degree in Nursing (minimum two (2) years course duration) and Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand, and Australia.
• For UAE nationals graduates of UAE or non-UAE universities are exempted from the experience and clinical training requirements for the applied title. (UAE nationals must submit a copy of their birth certificate and the mother's family book).
• Non-UAE national graduates from UAE universities are required to successfully complete six (6) months of clinical training post-graduation in an APS health facility (except for Registered and assistant Nurse titles).
• Must hold a valid License/Registration to practice in their home country and/or country of last employment (where applicable).
• Must hold a minimum of a valid Basic Life Support (BLS) Certification or others according to the scope of practice.
• Post Graduate Qualification in Nursing Management/Advanced Clinical Speciality preferable.

PROFESSIONAL EXPERIENCE:

• Minimum of seven (7) years of nursing experience in the Bone Marrow Transplantation Unit.
• Minimum of three (3) years of Managerial Experience in the Bone Marrow Transplantation Unit.
• Knowledge of Joint Commission International Accreditation (JCIA) and Foundation for the Accreditation of Cellular Therapy (FACT).
• Skills in Leadership and Management.
• Ability to speak and write in English fluently.

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

The Assistant Training and Quality Manager plays a pivotal role in driving learning excellence and service quality across The First Group Hospitality portfolio. This individual supports the planning, coordination, and execution of training and quality assurance initiatives, ensuring alignment with diverse international brand standards and enhancing both team performance and guest satisfaction.

• Assist in the design, coordination, and delivery of engaging training programs, with a special focus on leadership development and performance-based learning.
• Facilitate onboarding and induction programs, ensuring new hires are immersed in brand culture and operational standards from day one.
• Support departmental trainers in the delivery of impactful, on-the-job learning across all properties.
• Manage cross-property training calendars, track participation, measure training effectiveness, and ensure consistency in execution.
• Maintain and monitor compliance with mandatory e-learning platforms from various international brands
• Provide regular training performance reports and insights to senior leadership.
• Conduct training needs analysis (TNA) using data from performance reviews, guest feedback, and operational KPIs to identify and close skill gaps.
• Support the implementation and routine monitoring of brand standards and service excellence benchmarks across all properties.
• Conduct internal audits, mystery shopper evaluations, and departmental quality inspections to ensure alignment with operational expectations.
• Analyze guest feedback (e.g., TrustYou, Medallia, ReviewPro, Brand Audits) to identify service opportunities and drive improvement.
• Assist in the creation and execution of quality improvement plans, ensuring timely and effective follow-up on all action points.
• Support internal communications regarding quality standards, brand updates, and best practices sharing.
• Establish strong and collaborative relationships with Head of Departments, HR Business Partners, and property leadership teams to support training alignment and performance goals.
• Act as a learning and quality partner for all operational departments to ensure continuous professional development and guest-centric service culture.

• Minimum 3 years’ experience in the hospitality industry, ideally with exposure to both training and quality management functions.
• Previous experience working in a multi-property or group-level role is highly desirable.
• Proven ability to work with multiple international brands, understanding and applying different standards and e-learning ecosystems.
• Strong facilitation, communication, and presentation skills across all levels of the organization.
• Demonstrated analytical capability, especially in identifying training needs and supporting data-driven learning strategies.
• Proficiency in Microsoft Office, especially PowerPoint (for professional presentations and training decks) and Excel (for data tracking, analysis, and reporting).
• Highly organized, self-motivated, and capable of managing multiple priorities in a fast-paced environment.
• A passion for people development, service excellence, and continuous improvement.

Who we are:

GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

What you'll be doing:

The BPI Assistant Manager for Process, Policies, and Internal Controls will be instrumental in supporting the design, implementation, and monitoring of efficient processes, policies, and internal controls throughout the organization. The ideal candidate will possess strong expertise in process optimization, compliance, and risk management, with a proven ability to collaborate effectively across business units within GMG. This role requires a highly motivated individual and a change leader who is passionate about driving digital transformation and enhancing operational efficiency while ensuring policy compliance and mitigating risks.

Core Responsibilities:

1. Process Improvement and Optimization:
   • Assist in identifying, evaluating, and implementing process improvements to increase efficiency, reduce costs, and enhance service quality.
   • Collaborate with cross-functional teams to map and streamline workflows, ensuring optimal use of resources and compliance with internal standards.
   • Conduct process assessments and audits to identify areas for improvement and recommend solutions to enhance productivity and mitigate risks.
2. Policy Development and Implementation:
   • Assist in drafting, reviewing, and updating company policies and procedures to ensure compliance with regulatory requirements, industry standards, and organizational goals.
   • Ensure that policies are consistently applied across departments, and support teams in understanding and adhering to company policies.
   • Provide guidance to departments regarding policy interpretation and implementation.
3. Internal Controls:
   • Support the design, implementation, and maintenance of internal control frameworks to safeguard company assets, ensure financial integrity, and prevent fraud or errors.
   • Conduct regular assessments of internal controls, identifying weaknesses or gaps, and work with relevant teams to develop corrective action plans.
   • Monitor compliance with established internal controls and provide recommendations for improvements as needed.
4. Audit and Risk Support:
   • Assist in coordinating internal audits to ensure compliance with financial, operational, and regulatory standards.
   • Help prepare audit documentation and respond to audit inquiries in a timely manner.
   • Monitor and report on audit findings and assist with the implementation of corrective actions.
5. Training and Awareness:
   • Conduct training sessions for staff on process improvements, policies, and internal controls to promote a culture of compliance and efficiency.
   • Provide ongoing support and clarification to departments regarding process and policy changes.
6. Reporting and Documentation:
   • Prepare and present regular reports on process performance, policy compliance, and internal control assessments to senior management.
   • Maintain accurate records of policies, procedures, and control documentation to ensure traceability and accountability.

Functional/Technical Competencies:

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with process mapping tools or ERP systems (e.g., SAP) is a plus.
• Understanding of regulatory requirements, industry standards, and best practices related to internal controls and process management.
• Must have Business Process Re-engineering experience in Retail, Pharma Manufacturing, and/or FMCG sectors.
• Prefer hands-on process optimization experience in relevant Business Units / functions.
• Implementation of Automation / RPA techniques.

Educational Qualification:

• Bachelor’s degree in business administration, Finance, Accounting, or a related field.
• Relevant certifications (e.g., CPA, CIA, CISA, Six Sigma Green/Black belt) are a plus.

Why Join GMG?

At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.

If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.

What we offer:

• An opportunity to become part of diverse teams with international exposure
• Comprehensive family medical insurance
• Family residency sponsorship and flight allowances
• Up to 30% discount in our premium retail sports brand stores
• Up to 20% discount in our pharmacy chain

Your profile

• University degree in the field of law, social sciences, economics or humanities or other relevant study fields
• Relevant professional experiences in university quality management within Germany or the UAE. Experience with both countries is a plus
• Extensive experiences and knowledge concerning academic regulations in Germany and/or in the UAE. Knowledge of regulations of both countries and neighbors to the UAE is a plus
• Ability to work independently on new topics as well as coordinate projects as part of a team
• Ability to work analytically and systematically
• Very good levels of English, both written and spoken. Arabic and German are a plus
• Excellent service skills and ability to interact effectively with internal customers
• Willingness to travel occasionally
• Good command of Office365 including MS Teams and ideally some experience in working with data management systems.

• Opportunity to work with a great team in a dynamic and international environment
• Preventive and after-care health care options
• At least 30 days of vacation
• Family-friendly work environment and paid care time for sick children
• Various online language courses and opportunities to participate in online collaboration courses
• Numerous campus events from the fields of art, culture, business and science
• Opportunity to develop and implement new ideas and concepts

UE has recently launched a campus in Dubai, UAE. We are looking for a new colleague to join our University Development & Quality Management team in Dubai on a part-time basis, 20 hours a week.

The opportunity:

The Quality Manager supports the university management in the strategic development of the university, assists the departments in developing study programs, interlocks the individual components of quality assurance into an overall system and supervises various university projects.

The Quality Management team works across different locations and departments and involves all university stakeholders. The Quality Manager can expect exciting work within a dynamic and international university. As a system-accredited university (the university has earned the right to accredit its own study programs), we have many interesting tasks to offer and experience to be gained.

Key Activities & Responsibilities:

• Advising the university management in their interactions with the German and the UAE ministries of education
• Advising and supporting the faculties in the development of study programs to comply with regulatory frameworks
• Support in the revision of university regulations such as appointment regulations, basic regulations, electoral regulations and examination regulation
• Planning and implementing (re-)accreditation processes, including project management
• Preparation of reports for the university's accreditation and governing bodies
• Communication with internal and external stakeholders and decision-makers.
• Support in the (further) development and implementation of quality management instruments
• Preparation and support of development projects of the university.

Joby Aviation is seeking a passionate and experienced aviation professional to join our UAE team in launching Joby’s first urban air mobility (UAM) air taxi service. This service, launched in cooperation with Dubai’s Road and Transport Authority, will feature Joby’s all electric vertical takeoff and landing aircraft (eVTOL) and is expected to be among the first eVTOL UAM services in the world. You will report to Joby’s UAE General Manager and will work closely alongside Joby’s US-based Maintenance and Commercial Operations Leads.

As the Dubai-based Quality and Compliance Monitoring Manager, you will drive the establishment of Joby’s quality and compliance monitoring programs for all UAE-based operations (flight / ground, CAMO, maintenance, training, vertiports, third party service providers). You will serve a critical role in leading the development, planning, and execution of Joby’s vision for UAM while focusing specifically on regulatory compliance.

You must be a creative and strategic thinker, and a driven individual who can represent Joby’s vision while still being capable of driving tactical execution tasks on site, and with US-based counterparts.

This full time role is located in Dubai, UAE and remote work will not be permitted. Over 15% travel is expected to the United States, or other locations as requested.

• Act as Joby’s quality and compliance champion in UAE by serving as Joby’s thought leader in quality and compliance best practices
• Assist in the drafting and review of manuals and procedures that support Joby’s UAM operations, training, safety, CAMO, and maintenance
• Develop and implement compliance monitoring and quality assurance programs including internal audit programs as well as audit programs of third party service providers
• Serve as a primary focal point for coordination of all Joby pre-commercial activities with the GCAA and other applicable UAE aviation regulators
• Support the program management activities to drive Joby’s commercialization of UAM in the UAE
• Ensure monitoring and remediation system is in place to maintain Operations Manuals (OM) in compliance with the relevant Civil Aviation Regulations
• Review and endorse all OMs prior submission to GCAA for approval
• Review and endorse all CAM and CAR M Subpart F required documentation including the SCMM, CAME, MOE prior to submission to GCAA for approval
• Ensure compliance with, and adequacy of, procedures required to ensure safe operational practises and airworthy aircraft
• Quality and compliance oversight Joby’s contracted third party service providers
• Other duties as assigned

• 5+ years relevant aeronautical work experience of which at least 2 years must be related to quality and compliance
• Be able to demonstrate competence and experience to be the Quality and Compliance Monitoring Manager as required by CAR Part ORO, CAR 145, and CAR M
• Shall be acceptable to the GCAA as the nominated person / post holder for Joby’s quality and compliance management systems
• Demonstrated experience leading multiple interrelated projects that support a program’s objectives
• Fluent in English
• Able to travel up to 15% of the time, including to the United States
• Legally able to work in Dubai, UAE, or have the ability to be sponsored for a work visa

• Prior experience as a nominated person / post holder for an AOC holder or maintenance organization
• Prior experience working with various governmental and aviation transportation authorities in UAE
• Prior experience as an auditor aviation quality management systems
• Prior experience in commercial air transport as an aircraft maintenance engineer
• Licensed Aircraft Engineer (LAE)
• Experience with 147 as a trainer
• AS9100 or ISO9100 certified lead auditor
• Fluent in Arabic

Joby is an Equal Opportunity Employer.

Overview

Acino is a Swiss pharmaceutical company, leader in advanced drug delivery technologies. We have a clear focus on selected emerging markets in the Middle East, Africa, the CIS Region, and Latin America, and we operate in some of the most dynamic countries of the world. We value courage, commitment, trust, and empathy and provide an environment that supports initiative and effort. We are proud to be action-oriented and open-minded, with a strong focus on quality and product availability, even in remote and hard to reach areas of the world. We are constantly expanding our market position with a future-oriented international business strategy. Therefore, we are looking for a dedicated and motivated person to strengthen our Quality Assurance team in Dubai, UAE Site- Acino Pharmaceuticals FZ LLC.

• Responsible for document management such as issuance, storage, retention and destruction of documents and records as per defined procedure.
• To ensure good documentation by all concerned personnel and all the documents are as per current GMP requirements and in-house SOPs.
• Preparation of standard operating procedure and provide training on SOPs.
• Responsible for maintaining audit documents such as regulatory and customer audit report and response.
• To ensure that batch production operations are carried out in accordance with cGMP and procedure mentioned in respective batch record.
• Monitoring of manufacturing/packing activities on routine basis.
• Ensure compliance in Warehouse, Manufacturing and Packing.
• To review the batch records including associated data, logbooks etc and to track monthly batch release activities.
• To review master documents.
• Ensure that cGMP requirements are been followed and monitored in the critical process areas.
• To ensure good documentation by all the concerned and all the documents are as per current GMP requirements and in-house SOPs.
• To participate and ensure satisfactory technology transfer, process validation, cleaning validation and hold time studies.
• To implement CAPA for internal & external audits.
• Responsible to participate in investigations.
• To participate in audits and to provide relevant information, when required.
• To prepare Product quality review.
• To Participate in qualification activities.
• Ensure safe work practices, and usage of recommended PPE during activity.
• Ensure compliance to EHS policy and its requirements.
• Responsible for management of document room including labelling and arrangement of files, storage, issuance, and retrieval on approved request.
• Issuance of batch manufacturing and packaging records to production department as per request.
• Any other responsibilities assigned by department head.

• Working knowledge of Microsoft Excel, Word, PowerPoint, etc.
• Relevant experience in the regulated pharmaceutical industry, specifically including Quality Assurance, Quality Control, and/or Drug Regulatory Affairs
• Experience with health authority inspections and third-party audits
• Understanding of pharmaceutical manufacturing and laboratory work (including familiarity with various analytical techniques) is a strong asset
  • Decision-making skills.
  • Excellent communications skills in English (verbal, written, listening, email writing)
• Technical writing skills
• Problem solving skills
• Understanding of manufacturing processes and/or quality systems elements
  • Data analysis skills are required
• Able to work in shifts
• Good communication skills.
• Ability to work as part of a team.

This is the opportunity to join a very dynamic organization, where decisions are taken fast and where you can actively participate in shaping our future. If this sounds exciting, we would love to hear more about you!

Please apply via our HR system here.