1340 Retail Operations Manager jobs in Dubai

**Job Title:** Retail Operations Manager

The successful candidate will be responsible for leading and managing the operations of our retail business to drive sales growth, improve customer satisfaction, and enhance operational efficiency.

Key Responsibilities:

• Operations Planning and Management: Develop and implement effective strategies to optimize store layouts, improve product displays, and streamline inventory management processes.
• Team Leadership: Direct and motivate a team of sales associates to achieve sales targets, provide excellent customer service, and maintain a high level of productivity.
• Performance Analysis and Reporting: Monitor and analyze sales performance, customer traffic patterns, and operational metrics to inform strategic decisions and identify areas for improvement.

Required Skills and Qualifications:

• Proven track record in retail operations management with a focus on sales growth, customer satisfaction, and operational efficiency.
• Exceptional leadership and team management skills with the ability to motivate and direct a team of sales associates.
• Strong analytical and problem-solving skills with the ability to collect and analyze data to inform strategic decisions.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• Recognition and rewards for outstanding performance.

Other Information:

• Full-time position with a minimum of 40 hours per week.
• Flexible scheduling to accommodate varying business needs.
• Must be available to work weekends, evenings, and holidays as required.

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We're hiring a Retail Operations Manager for Bershka in Dubai

Job Purpose

The Retail Operations Manager is responsible for developing and managing all aspects of retail operations and store performance across the region. He/she improves operational efficiency, streamlines processes, and enhances customer experiences both online and offline.

Job Responsibilities

• Develop strategies and action plans to enhance and streamline internal store processes, including stock management and rotation, stock/floor replenishment, stock keeper productivity, shipment productivity, and warehouse optimization.
• Analyze, recommend, and plans stock loss targets for the brand within the Azadea region, focusing on inventory, store security, and cash procedures. Evaluate sales against hours and recommend actions to relevant parties.
• Ensure adherence to Health and Safety standards across all stores in the Azadea region.
• Develop and enhance store operations including RFID implementation, stockrooms, warehouses, and brand inventory processes across all countries. Develop area-specific operations to optimize store processes by zones and increase sales.
• Oversee shipment receiving and recommend actions to suppliers when necessary.
• Establish action plans to achieve the budget, including country sales, sales forecasts, country productivity, working hours, stock loss, and operational margin.
• Closely monitor the alignment with the budget in collaboration with local management teams, ensuring optimal presentation in terms of maintenance, tidiness, structure, lighting, etc. Manage and oversee all external warehouses and stockrooms across the region.
• Manage alongside the country management team all activities and procedures related to SINT orders (filtering and blocking), transfers, RFID, and iPod sales.
• Collaborate with the omni-channel team to enhance the online experience and ensure proper implementation and improvement of online resources, including e-ticket, iPod sales, exchange and refund processes, and VOC (Voice of the Customer).
• Keep abreast of technologies related to business objectives and industry specific trends.
• Monitor customer service performance across all countries and recommend actions to improve VOC (Voice of the Customer).
• Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.

Job Specifications

• Bachelor's degree in a related field.
• Seven to nine years of experience in Retail, or a similar role, out of which four years of experience in a managerial role.
• Proven record of cost control achievements and meeting budgets.
• High level of numeracy, written and verbal communication skills are essential.
• Fluency in English.
• Proficiency in MS Office and shop/stock management tools.

* AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.

* We aim to give our candidates the best experience possible. But due to the amount of applicants applying, we will only get in touch if you have been shortlisted for the role.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Retail

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Boutique Manager Position Overview

The ideal candidate will have a proven track record in retail management, with experience in leading teams and driving sales growth.

• Job Description:

We are seeking an experienced Boutique Manager to lead our Dubai boutique. As the primary point of contact for customers, you will be responsible for delivering exceptional customer service, driving sales growth, and ensuring seamless store operations.

Key Responsibilities:

• Lead and motivate a team of sales assistants to achieve individual and collective sales targets;
• Develop and implement effective sales strategies to drive business growth;
• Maintain high standards of customer service, ensuring a positive shopping experience for all customers;
• Manage inventory levels, control expenses, and optimize visual merchandising to maximize sales potential;
• Collaborate with other departments to ensure smooth communication and cooperation;
• Stay up-to-date with market trends, competitor analysis, and product knowledge to provide expert advice to customers.

Requirements:

Experience as a retail manager or assistant manager;

Proven track record of sales growth and team leadership;

Excellent communication and interpersonal skills;

Able to work independently and as part of a team;

Familiarity with luxury goods and jewelry industry preferred;

Fluent English language skills (written and spoken).

Benefits:

Competitive salary and benefits package;

Ongoing training and development opportunities;

Opportunity to work with a prestigious luxury brand;

Supportive and dynamic work environment.

About Us:

We are a global luxury brand committed to excellence in quality, craftsmanship, and customer service. Our mission is to deliver unforgettable experiences to our customers and create long-lasting relationships.

Job Title: Store Manager

We are seeking a dynamic retail leader to manage the operations of our sportswear store. The ideal candidate will have strong leadership skills and a passion for sports and fashion.

• About the Role:
• To oversee daily store operations, ensuring smooth and efficient functioning.
• To lead, motivate and develop a high-performing sales team.
• To drive sales performance and meet or exceed monthly targets.
• To maintain exceptional customer service standards, resolving any escalated issues promptly.
• To monitor stock levels and coordinate with the inventory team for replenishment.
• To implement effective merchandising and visual presentation in line with brand guidelines.
• To analyse sales reports to identify opportunities for improvement.
• To ensure compliance with company policies, procedures and health & safety standards.
• To manage staff scheduling, payroll inputs and performance reviews.
• To organise and participate in promotional events and campaigns.

• Key Skills:
• Previous experience as a Store Manager or Assistant Manager in retail, ideally in sportswear, apparel or footwear.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Commercial awareness with a focus on sales performance and KPIs.
• Ability to work under pressure and in a fast-paced environment.
• Knowledge of retail operations, stock management and merchandising.
• Passion for sports, fitness and the latest activewear trends.

• Award-Winning Benefits Package:
• Competitive salary and performance-based incentives.
• Staff discounts on products.
• Career development opportunities within the brand.

We are seeking a seasoned professional to lead and manage the overall operations and sales for travel retail in the Middle East and Africa region.

This role involves driving business growth, managing teams, and ensuring seamless execution of promotional plans.

• Drive revenue growth through effective sales strategies and team management.
• Analyze sales data and stock levels to inform business decisions.
• Collaborate with stakeholders to execute promotional plans and achieve business objectives.
• Maintain accurate product reports and resolve related issues promptly.
• Work closely with senior leadership to develop and implement business strategies.

• Monitor sales performance and make adjustments as needed.
• Maintain strong customer relationships and ensure customer satisfaction.
• Communicate effectively with buyers and internal stakeholders.
• Ensure brand growth and work collaboratively with brand managers.

• Build and maintain long-term relationships with customers.
• Handle day-to-day customer inquiries and feedback.

• Provide market insights and advice to drive business improvement.
• Conduct regular shop floor visits to ensure merchandising is optimal.
• Plan and execute exhibitions and meetings in the UAE.
• Attend local training sessions and conferences.
• Participate in customer, management, and internal meetings.

Educational Background: Bachelor's degree with at least 5 years of successful track record in sales experience in the travel retail industry.

• Solid understanding of commercial operating principles, practices, and procedures.
• Strong commercial acumen and analytical skills.
• Excellent verbal and written communication skills.
• Ability to build strong relationships and networks.
• Passion for business growth and results-driven mindset.

Leading retail organization in Dubai seeks to hire a Retail Operations Manager for their large department store of about 40,000 sq ft.

The ideal candidate should have 5-6 years of relevant work experience within fashion/electronics in the same capacity.

1. Managing new store opening processes, ensuring stock, logistics, I.T. and merchandising are synchronized in a timely manner.
2. Undertaking special projects relating to new store openings and events.
3. Full line and performance management accountability of the Store Manager within the region.
4. Developing and implementing methods and procedures for monitoring store activities, such as sales, expenditures, and progress reports, to inform senior management of current status of store activities.
5. Interpreting company policy to employees and reinforcing safety regulations, including the Marketing and Visual Merchandising guidelines and promotional activities.
6. Working with the VM team to ensure coordination of store layout, store opening records, and initial opening stock.
7. Analyzing store budgets to identify needs and/or reductions, and allocating operating budget funds.
8. Monitoring cash flows, sales performance, inventory control, cash sales receipts, and operating records.
9. Ensuring compliance with established security, sales, and record-keeping procedures and practices.
10. Measuring and monitoring sales performance through KPIs and commercial reports.
11. Managing shrinkage and stock loss, highlighting risk areas to the Retail Director.
12. Providing induction and initial training to new members of staff and ensuring constant evaluation of employee knowledge in terms of Brand Awareness, product knowledge, and service skills.
13. Working with Store Managers to consistently implement disciplinary procedures, reporting incidents to HR.

Leading retail organization in Dubai seeks to hire a Retail Operations Manager for their large department store of about 40,000 sq ft.

The ideal candidate should have 5-6 years of relevant work experience within fashion/electronics in the same capacity.

• Managing new store opening processes, ensuring stock, logistics, I.T. and merchandising are synchronized in a timely manner.
• Undertaking special projects relating to new store openings and events.
• Full line and performance management accountability of the Store Manager within the region.
• Developing and implementing methods and procedures for monitoring store activities, such as sales, expenditures, and progress reports, to inform senior management of current status of store activities.
• Interpreting company policy to employees and reinforcing safety regulations, including the Marketing and Visual Merchandising guidelines and promotional activities.
• Working with the VM team to ensure coordination of store layout, store opening records, and initial opening stock.
• Analyzing store budgets to identify needs and/or reductions, and allocating operating budget funds.
• Monitoring cash flows, sales performance, inventory control, cash sales receipts, and operating records.
• Ensuring compliance with established security, sales, and record-keeping procedures and practices.
• Measuring and monitoring sales performance through KPIs and commercial reports.
• Managing shrinkage and stock loss, highlighting risk areas to the Retail Director.
• Providing induction and initial training to new members of staff and ensuring constant evaluation of employee knowledge in terms of Brand Awareness, product knowledge, and service skills.
• Working with Store Managers to consistently implement disciplinary procedures, reporting incidents to HR.