2213 Relationship Manager jobs in Dubai

We are seeking a dynamic and results-driven Sales/Relationship Manager preferably strong background in banking and trade finance to manage and grow a portfolio of corporate clients. The ideal candidate will be responsible for maintaining long-term relationships, identifying client needs, and offering tailored financial solutions related to trade finance products such as letters of credit, bank guarantees, and structured finance instruments.

• Proactively identify, pursue, and secure new business opportunities through cold calling, referrals, partnerships, etc.
• Act as the primary point of contact for client interactions, addressing inquiries, concerns, and feedback professionally and in a timely manner.
• Understand client requirements and propose tailored trade finance solutions.
• Ensure proper onboarding of new clients, including documentation, KYC, compliance, and operational setup.
• Identify opportunities to cross-sell and promote additional trade finance instruments or services to existing clients.
• Escalate complex matters to senior management and coordinate with relevant departments until resolution.
• Maintain an updated sales pipeline with detailed stages, client status, expected closures, and follow-up actions.
• Submit regular sales reports in line with company policies, procedures, and reporting schedules.
• Collaborate with internal teams to support deal execution, participate in team meetings, and provide constructive client feedback.
• Perform other duties and responsibilities as assigned by the Reporting Manager.

• Bachelor’s degree in finance, Banking, Business Administration, or a related field.
• 3–5 years’ experience in a sales or relationship management role, preferably within a bank or trade finance institution.
• Proven ability to manage high-value client relationships and generate new business opportunities.
• Strong interpersonal, negotiation, and communication skills.

We are seeking a dynamic and results-driven Sales / Relationship Manager preferably strong background in banking and trade finance to manage and grow a portfolio of corporate clients. The ideal candidate will be responsible for maintaining long-term relationships, identifying client needs, and offering tailored financial solutions related to trade finance products such as letters of credit, bank guarantees, and structured finance instruments.

• Proactively identify, pursue, and secure new business opportunities through cold calling, referrals, partnerships, etc.
• Act as the primary point of contact for client interactions, addressing inquiries, concerns, and feedback professionally and in a timely manner.
• Understand client requirements and propose tailored trade finance solutions.
• Ensure proper onboarding of new clients, including documentation, KYC, compliance, and operational setup.
• Identify opportunities to cross-sell and promote additional trade finance instruments or services to existing clients.
• Escalate complex matters to senior management and coordinate with relevant departments until resolution.
• Maintain an updated sales pipeline with detailed stages, client status, expected closures, and follow-up actions.
• Submit regular sales reports in line with company policies, procedures, and reporting schedules.
• Collaborate with internal teams to support deal execution, participate in team meetings, and provide constructive client feedback.
• Perform other duties and responsibilities as assigned by the Reporting Manager.

• Bachelor's degree in finance, Banking, Business Administration, or a related field.
• 3–5 years' experience in a sales or relationship management role, preferably within a bank or trade finance institution.
• Proven ability to manage high-value client relationships and generate new business opportunities.
• Strong interpersonal, negotiation, and communication skills.

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We are part of an industry leading Broker, regulated in multiple jurisdictions offering CFD trading in FX, Commodities and Equities. We are seeking dynamic and results-oriented Sales Professionals to join our team in the UAE. This role is ideal for individuals who are passionate about sales and eager to contribute to a thriving business environment. As a Sales Professional, you will play a crucial role in acquiring new clients, driving revenue growth and establishing strong relationships with clients. The ideal candidate will possess a blend of sales acumen, interpersonal skills, and a proactive approach to identifying and pursuing new business opportunities. We offer extensive product training and successful candidates can look for career growth and excellent remuneration.

Responsibilities:

1. Identify and develop new business opportunities through networking and prospecting.
2. Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
3. Conduct market research to understand customer needs and industry trends.
4. Prepare and deliver compelling sales presentations and proposals to potential clients.
5. Achieve and exceed sales targets and performance metrics set by the management.
6. Collaborate with the marketing team to develop effective promotional strategies.
7. Provide regular reports on sales activities and performance to management.
8. Attend industry events and trade shows to represent the company and network with potential clients.
9. Stay updated on product knowledge and industry developments to effectively communicate with clients.
10. Participate in training and development programs to enhance sales skills and product knowledge.

Preferred Candidate:

1. Strong communication and interpersonal skills.
2. Proven track record of achieving sales targets.
3. Ability to work independently and as part of a team.
4. Excellent negotiation and closing skills.
5. Self-motivated with a positive attitude and a strong work ethic.
6. Familiarity with CRM software and sales tracking tools.
7. Ability to adapt to changing market conditions and client needs.
8. Strong analytical skills to assess sales performance and market trends.
9. Willingness to travel as needed for client meetings and events.
10. Fluency in English; knowledge of Arabic is a plus.

Skills

• Proficient in sales techniques and strategies.
• Prior experience in FX sales and exposure to MetaTrader platforms.
• Highest standards of personal integrity and business ethics.
• Strong customer service orientation.
• Excellent verbal and written communication skills.
• Ability to analyze data and market trends.
• Familiarity with digital marketing tools and platforms.
• Strong organizational and time management skills.
• Ability to work under pressure and meet deadlines.
• Team player with a collaborative mindset.
• Multi lingual - Chinese / English / Hindi / Arabic

Reporting to the Team Lead /Senior Relationship Manager.

As a Relationship Manager you will focus on onboarding new clients and be involved in the growth of these accounts by employing a valuebased relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results.

You will:

• Meet and exceed personal and team KPI targets.

• Activate retain and grow your customer portfolio through providing personalized voice & social media support and fulfilling their needs.

• Develop a professional and trusting relationship with your active portfolio of clients keeping them up to date with our developments to ensure they receive the highest level of service.

• Research sources for developing prospects and for information to determine customers potential.

• Prepare and enable efficient sales activities with available tools reports action items and business insights.

• Listen to customers and offer the best solutions to their needs and concerns.

• Cooperate with relevant departments to resolve issues and complaints in a timely manner.

• Provide feedback to relevant departments on customer needs expectations and frustrations.

• Continuously improve knowledge of the financial markets and the companys offering.

• Updating individual/team daily weekly and monthly reports for management when required.

• Provide feedback to relevant departments on customer needs expectations and frustrations.

• Display behaviors aligned with our core values inside and outside the office.

• Adhering to all compliance and security requirements.

• Stay abreast of global economic indicators central bank decisions and geopolitical events that can affect forex markets.

• Translate complex financial and economic data into understandable investment advice.

• Any additional duties and responsibilities that may be required.

Qualifications :

Skills and Qualifications

• Native Mandarin and fluent in English. Cantonese and/or otheradditional languages considered an advantage.

• Expertise in Forex Markets: Deep understanding of forex trading currency pairs and the factors that influence their dynamics.

• Analytical Skills: Ability to analyze financial markets economic indicators and an understanding of macroeconomic trends.

• Client Service: Excellent interpersonal and communication skills to manage wealthy clients and meet their expectations.

• Regulatory Knowledge: Familiarity with the financial regulations and licenses relevant to forex trading depending on the region.

• Experience working in sales for a CFD broker covering Greater China essential.

• Experience managing a sales team at a CFD broker considered an advantage.

• University degree or equivalent (Business Finance Economics or relevant field).

• Excellent oral and written communication skills and the ability to effectively network withstakeholders handle multiple tasks and track and report on progress.

• Strong interpersonal and problemsolving skills.

• Selfmotivated with a willingness to work autonomously in a fastpaced and highpressuredenvironment.

• Be proactive show initiative and desire to drive continuous improvement.

• Energetic team player with a positive outlook in the workplace.

Additional Information :

BENEFITS & PERKS
We believe in fairly compensating all our people by providing them with a worldclass health insurance
plan and a range of both core benefits and flex benefits for individual preferences. You will receive:

• Hybrid Working Policy (please check with manager)
• Discretionary performance related bonus
• Personalized FlexBenefits
• A focus on your wellbeing including talks and access to selfdevelopment tools.
• Medical insurance for employee and dependents.

WHAT YOU WILL LOVE ABOUT THIS ROLE
Freedom to succeed is our core belief. Its not just a promise we make to our clients and partners but
to our people too. We want our people to LEAP and so in this role you will

• Learn (e.g. from each other/from new projects).
• Exchange (e.g. information and best practices in an openminded environment).
• Advance (e.g. by developing skills and accepting greater responsibilities/ your career progression
• and diversification).
• Prosper (e.g. by acquiring skills/ by nurturing a team of x people).

Exinity is an equal opportunities employer and positively encourages applications from suitably qualifiedand eligible candidates regardless of gender sexual orientation marital or civil partner status genderreassignment race color nationality ethnic or national origin religion or belief disability or age.

Remote Work :

No

Employment Type :

Fulltime

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Azizi Developments is a leading real estate developer, renowned for its innovative projects and commitment to excellence. Since our establishment, we have been transforming the Dubai skyline with landmark developments, including the upcoming Burj Azizi, set to be the world's second tallest building. Azizi Developments prides itself on creating iconic, high-quality residential and commercial properties that redefine luxury living and business spaces. We offer competitive salaries and an excellent commission structure, rewarding our team for their hard work and success. Join us and be a part of an exciting future

Role Description

Azizi Developments is seeking a full-time Relationship Manager to join our team in Dubai, United Arab Emirates. In this role, you will be responsible for building and nurturing strong relationships with clients, identifying new business opportunities, negotiating contracts, and ensuring the highest level of customer satisfaction. You will collaborate with internal teams to provide personalized solutions and advice, helping clients navigate their real estate investments in one of the most dynamic markets in the world.

Qualifications

• At least one year of off-plan real estate experience in the UAE market
• Strong communication and interpersonal skills to effectively build relationships
• Previous experience in real estate, property management, or a related field is essential
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
• Knowledge of real estate laws and regulations
• Fluency in multiple languages is a plus
• Bachelor's degree in Business Administration, Real Estate, or a related field is preferred
• If you're ready to take your career to new heights and contribute to the future of iconic developments like Burj Azizi, we want to hear from you

• Associate

• Full-time

• Sales, Marketing, and Management

• Real Estate, Retail, and Consumer Services

Posted On 08 Sep, 2025

Type Permanent

Job Purpose:

To create and maintain relations with existing and potential customers, identify and initiate selling and cross selling initiatives, and provide ongoing high quality customer service, with the aim of achieving set targets, and contributing to the profitability of SIB, in line with strategic guidelines and Bank procedures and policies

Key Accountabilities

• Acquire new to bank/ potential customer for Retail real estate finance / mortgages via daily sales calls and visits.
• Customer complaint resolution through proactive customer service.
• Develop relationship with target channels: developers, real estate agencies, mortgage brokers, government entities, and overall business channel.

Relationship Identification

• Identifies and establishes new relationships, consistent with the Bank's retail objectives, so that SIB market share is maximized.
• The employee should demonstrate a thorough understanding of Consumer Protection Regulations and adhere to the bank's standards for fair treatment of customers, ethical conduct, prompt resolution of customer complaints, provide accurate and comprehensive information to customers, and compliance with applicable laws and regulations. The employee should continuously strive to improve their knowledge of Consumer Protection Regulations and seek opportunities to provide input on bank policies and practices
• Achieves and maintains monthly and yearly assigned sales targets, follow up achievements and take corrective action whenever needed to keep sales targets achievements within track.
• To maximize home finance product sales by making proactive sales efforts and capitalizing on cross-selling retail banking products in order to achieve the sales assigned targets.
• To ensure the submitted customer applications and documentation are complete and error free.

Product Service Communication

• Maintains ongoing dialogue with customers to ensure that they are aware of all SIB retail real estate product /services relevant to their situation.
• To assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volume.
• Benchmark SIB product/service features and performance against those of local competitors so that SIB product/service developers are aware of market trends and can design products/services that are competitive and in line with premium customer's expectations.
• To provide ongoing customer market feedback to the Team leaders to improve business and processes. To assist in capturing the market share to meet Bank's targets.

Consumer Protection

• Ensure compliance with consumer protection standards including treating customers fairly, providing accurate information about products or services, responding promptly and courteously to inquiries, complaints, and feedback, protecting customer data, identifying and reporting any suspicious or fraudulent activities, continuously improving customer service and keeping abreast of regulatory expectations and SIB Conduct Risk Framework and associated procedures.
• Recommends improvements to departmental procedure and direct the implementation of instructions and controls so that all relevant procedural/legislative requirements are fulfilled while delivering a quality cost-effective service to customers.
• Ensure compliance to Bank policies, procedures, KYC and Central bank regulations.

Qualifications & Experience:

• Minimum Qualifications: Bachelor / Diploma Degree in any commercial related field.
• Minimum Experience: 3-5 years experience in the field of mortgage / retail home finance sales preferably in the banking sector
• Language Skills: Strong in both oral and written: English (Arabic advantage)

Sharjah Islamic Bank (SIB) started servicing the society in 1975; providing banking services to individuals and companies. An Amiri decree; released by His Highness Dr. Sheikh Sultan Bin Mohamed Al Qassimi the member of the Supreme Council & Ruler of Sharjah, was issued to launch & green-light the bank expedition. The bank was originally founded as National Bank of Sharjah and was suited the first bank to convert to Islamic Banking in 2002.

The revolutionizing from commercial banking to Islamic banking was a significant twist for the bank. Not only were specialized products & services modulated for customers, the banks entire organization was converted to be conventional to Islamic regulations. Now, SIB offers customers a broad range of Sharia'a compliant retail, corporate & investment services through the extensive UAE networks.

• Division: Personal, Wealth & Business Banking

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you'll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.

Job Purpose:
SME plays a significant role in driving the economic health of the UAE and specifically Dubai market and represent the majority of business in the economy. As the world continues to become more connected, SME's will increasingly become international and that FAB is better placed to meet their needs by increasing strength to support domestic SME business.

The jobholder will prepare a self-development plan, agree it with Line Manager and work progressively towards achieving it. Seek best practices from other peers and colleagues. Would be required to attend training sessions as planned by management. Should have a strong ability to provide direction in assessing and capturing customer needs and opportunities effectively within the existing, new and prospective customer base.

To drive best practice in key account relationship management and risk policies ensuring this remains in line with FAB practices.

Key Accountabilities:

1. Relationship Management:

• Acquiring NTB high value clients and to enhance from existing high value relationships to increase liability book of bank and increase revenue
• Strong engagement with clients to understand and improve their banking services.
• Understand client's requirement to increase the bank's wallet share
• Cross sell and upsell bank's products and services to maximize revenue
• Increased sales volumes/ market shares in target market.
• Response & Turnaround Times of Customer requests & processing business applications.
• Negotiate with internal clients and structure pricing of the GM and Cash products as per customers' needs.
• Establishment of an efficient customer-focused approach representing a strong competitive edge.
• Increase share of high end market and quality business within assigned segment.
• Establish and maintain a working rapport with customers by providing expertise in identifying their financial needs and the deployment of bank's products & Services to the fulfilment of these needs to enhance asset base.
• Provide customers with accurate and timely information on products and reveal the benefits affecting their businesses.
• Keep customers and prospects updated on new products & Services.
• Actively source business from prospects and follow up on sales leads within designated market segments.
• Plan timely visits to clients to introduce GTB and GM partners.
• Identify and forward sales leads to other areas in the Bank for cross-selling.
• Coordinate with product managers/ specialists on promoting Bank's products.
• Timely updating of KYC
• Work closely with internal departments to cover Compliance Risk, operational risk and any credit risk exposure , where applicable
• Prepare Credit Application (CA), analyse financial statements, and make it ready for approvals
• Ensure CA's for new clients and also renewals for existing clients are correctly prepared in accordance with the bank policies and regulation framework.
• Recognize early warning signals of unsatisfactory account conduct, and pursue the collection of past due loans.
• Effective work processing and risk management.
• Assess the financial and business risks involved in lending to particular businesses, mainly by looking at the Company's competitive position within its industry, its strategic direction, management quality and its financial profile wherever required
• Perform analysis to credit worthiness and recommend appropriate credit limits.
• Pro-actively manage the assigned portfolio risk by ensuring timely renewal of accounts within the applicable time standards, provided all required information is available.
• Compliance with bank related policies and procedures, and Business Banking standards in structuring & pricing of limits.
• Adhere and comply with bank's internal applicable policies and procedures as well as governing regulations issued by concerned authorities.
• Cooperate and facilitate work of internal audit and risk management to address gaps, and respond to audit reports within agreed deadlines
• Monitor money laundering activities and coordinate remedial actions with management.

3. Profitability & Expense Control:

• Ensure effective utilization of limits in order to maximize profitability.
• Regularly monitor MIS reports for FX and Trade revenues – EDW Dashboard
• Continuously seek to increase revenue margins from customers.
• Practice high quality customer service standards
• Operations and process responsibilities.
• Contact customer service groups and processing units to ensure satisfactory service standards are met.
• Strick adherence to bank policies to avoid any potential fraud or against operational risks

# Removed by refinement

Knowledge, Skills and Experience:

• Proven ability, with a successful record of accomplishment in driving a high-performance culture across the team delivering customer and financial objectives.
• Sales Management and being a team player
• Excellent Interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating in dealing with customers and colleagues.
• Ability to effectively plan and organize, with tenacity to drive through results.
• Strong business assessment skills, particularly with regards to more complex structures and facilities with an international dimension.
• Leadership, performance management and team development.
• Strong analytical ability
• Visible and motivational leadership
• Business acumen.
• Qualification to a University Degree
• Enthusiasm for collective management and the need to drive behavioral change, with an absolute intolerance of mediocrity.
• Innovative with a flair of solving problems
• Knowledge of general and business banking including the competitive landscape, with a detailed knowledge of competitor propositions.
• Excellent communication skills, including written, verbal and the ability to deliver compelling presentations.
• Strong knowledge of SME proposition.
• Proven ability in identifying and meeting customer needs through a broad range of products and services.
• Ability to interact with all levels of stakeholders.
• Qualification to a Postgraduate in Business Management or business administration.

We are seeking an ambitious, results-driven Sales and Relationship Manager to lead property sales, manage the direct sales team, and build strong relationships with brokers. This role offers high earning potential, exposure to premium off-plan projects, and the opportunity to grow in Dubai's dynamic real estate market.

• Lead, mentor, and motivate the direct sales team to achieve and exceed targets.
• Develop and implement strategic sales plans to drive revenue growth.
• Acquire, onboard, and manage broker channels to expand sales reach.
• Drive off-plan property sales including new launches and premium developments.
• Build and maintain strong client relationships ensuring exceptional customer experience.
• Monitor team performance and provide regular reports and forecasts to senior management.
• Conduct market research to identify emerging trends, competitor activity, and sales opportunities.
• Coordinate with marketing teams to support campaigns, events, and promotions.
• Train and develop sales staff on best practices, product knowledge, and sales techniques.
• Ensure sales compliance with company policies, legal requirements, and real estate regulations.
• Attend client meetings, networking events, and industry exhibitions to strengthen brand presence.
• Manage high-value client negotiations and close deals effectively.
• Track and improve sales processes and CRM usage for efficiency and accuracy.
• Collaborate with cross-functional teams to ensure smooth project delivery and client satisfaction.
• Provide feedback to senior management on market trends, client preferences, and team performance.
• Support pre-sales and post-sales activities, including documentation, client follow-up, and issue resolution.

• Proven experience in real estate sales, preferably off-plan projects in Dubai.
• Strong knowledge of the Dubai property market and broker networks.
• Exceptional communication, negotiation, and interpersonal skills.
• Experience in leading, coaching, and motivating a high-performing sales team.
• Target-driven with a track record of meeting or exceeding sales goals.
• Highly professional, proactive, and self-motivated.
• Strong problem-solving, planning, and organizational skills.
• Familiarity with CRM tools and sales tracking systems.
• Ability to handle multiple priorities and work under pressure.
• Passion for real estate, client satisfaction, and team development.

• Competitive base salary + uncapped commission and incentives.
• Opportunity to lead and grow a dynamic sales team.
• Exposure to premium off-plan and luxury projects.
• Career growth opportunities in a fast-paced and expanding real estate market.
• Work in a professional, achievement-oriented environment with mentorship and development opportunities.

Dubai, United Arab Emirates | Posted on 09/10/2025

Relationship Manager – SME (Dubai)

Location: Dubai, UAE

About Us:

Yubi is a disruptor in the global corporate debt market, offering a range of innovative digital finance solutions. With a mission to redefine the debt ecosystem, Yubi is rapidly expanding from India to the global stage with a diverse and holistic product suite. Backed by marquee investors such as Insight Partners, B Capital Group, Peak XV partners, and others, Yubi is revolutionising the way businesses access capital.

We pride ourselves on a collaborative, transparent, and empowering culture where people are at the core of our growth. If you're looking to make an impact in a dynamic, fast-paced environment, we'd love to have you join our epic growth story.

The Relationship Manager – SME will play a key role in scaling up Yubi Loans, focusing on acquiring and onboarding SME borrowers in the UAE. You will be responsible for developing and executing business development strategies, building strong relationships with SME clients across multiple sectors, and ensuring they successfully adopt the Yubi Loans platform for their financing needs.

This is an exciting opportunity for a seasoned relationship manager with a background in SME and corporate banking, especially in business loans, working capital solutions, and other forms of financing, to contribute to Yubi's mission of transforming the debt market.

This role is open to candidates from outside the UAE as well, provided they have relevant B2B sales experience and can effectively acquire SME borrowing customers based on lending criteria.

Client Acquisition: Identify and acquire SME and corporate borrowers across various financing products, including Business Loans, POS Merchant Loans, Loan Against Property, Equipment Loans, Working Capital, and Trade Finance. Pitch Yubi's value proposition and successfully onboard clients onto the Yubi Loans platform.

Business Development: Conduct proactive business development activities, including outreach, prospecting, and lead generation, to build a robust pipeline of SME and corporate clients.

Client Engagement: Develop and manage relationships with key decision-makers (CXOs, CFOs, Treasury teams) of target clients. Foster ongoing engagement throughout the sales process to ensure successful onboarding.

Needs Assessment & Pitching: Understand clients' debt requirements and tailor Yubi's products and solutions to address their specific financing needs.

Transaction Handover: Ensure smooth handover of onboarded clients to the internal transaction execution team for deal closure and post-onboarding support.

Account Management: Monitor the progress of onboarded clients and ensure they remain active on the platform by tracking transaction statuses and fulfilling financing requirements.

Feedback Loop: Collect feedback from clients to enhance the onboarding process continuously and share insights with the product and technology teams to improve the customer experience.

Experience: Minimum of 5 years and up to 12 years of experience in SME and corporate client acquisition, with a strong understanding of enterprise financing products.

Financial Products Expertise: In-depth knowledge of SME and commercial banking asset products, including Unsecured Business Loans, Merchant POS Loans, Asset-Backed Loans, Loan Against Property, CAPEX Loans, Working Capital, and Trade Finance.

Sales & Lead Generation: Proven track record of generating leads and achieving B2B sales targets. Experience in cold calling, prospect meetings, and creative strategies for lead generation.

Relationship Management: Ability to build and maintain relationships with high-level decision-makers (CXO/CFO/Executive Teams) and manage multiple relationships simultaneously.

CRM Proficiency: Familiarity with CRM tools (e.g., Hubspot) for data tracking, lead management, and reporting.

Multilingual Fluency: Additional language skills are a plus, enabling communication across diverse SME sectors.

Self-Starter & Entrepreneurial: A results-driven professional who is proactive, adaptable, and capable of scaling a business rapidly.

Target-Driven: Strong track record of meeting sales goals and driving the sales process from lead generation to closing deals.

Communication Skills: Excellent verbal and written communication skills, with the ability to present technical proposals and complex financial products in a clear, client-friendly manner.

Educational Background: Bachelor's/Master's degree in Business Administration, Finance, Accounting, or related fields.

• Experience in SME lending platforms or fintech solutions.
• Familiarity with the UAE market and regulatory landscape for corporate and SME financing.