Business Development Manager - Ed Tech/E-Learning MNC
Posted today
Job Viewed
Job Description
Our client is a global leader in the Ed-tech and E-learning space. They provide a wide range of trainings and accreditations to corporate and government globally. They are currently expanding actively and looking for a Business Development manager to join their team in the UAE.
- Identify and pursue new business opportunities in the government and corporate learning sectors.
- Drive market expansion strategy through partner networks, B2B relationships, and direct institutional engagement.
- Collaborate with product, marketing, and curriculum teams to tailor solutions for regional market needs.
- Prepare and deliver customized proposals, tenders, and presentations to key decision-makers.
- Monitor sales performance, report on pipeline health, and deliver accurate forecasts.
- Represent the organization at expos, conferences, and industry networking events.
- Minimum 5 years of business development or sales experience, ideally within edtech, HR tech, E-learning, Certifications industries
- Strong network across the GCC corporate sector or government-related institutions is a plus
- Proven ability to manage complex sales cycles and build strategic partnerships
- Excellent communication, negotiation, and presentation skills
- Strong network of HR, L&D and Business Leaders (decision makers)
- Fluent in English; Arabic is an advantage
Sales Engineer - Solar
Posted today
Job Viewed
Job Description
Select how often (in days) to receive an alert: Create Alert
Company: Al Rostamani Group of Companies LLC
Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.
Emirates Electrical Engineering is a specialized business platform that provides comprehensive turnkey solutions combining development, financing, construction and operation of solar rooftops for commercial and industrial building in the UAE, also a responsive and flexible organization dedicated for the design and construction of turnkey electrical power projects such as High Voltage Substations, Cable Networks and Transmission Lines.
Support the Solar Energy Division to enable the company to become the preferred contractor in Solar Energy SPC (Solar Performance Contracting) & EPC (Engineering, Procurement & Construction)) domain. Responsible for sales across the SME, corporate, commercial and industrial PV market for on-grid, off-grid and hybrid solar systems.
Job Responsibilities- Allocate & communicate with potential leads and transfer them to solid contacts.
- Build up meetings requests for presentations, site surveys and higher level contract negotiations.
- Open closed doors to sell our services to potential clients as per business plan.
- Maintain and update proper and solid information in company’s dedicated sales database software.
- Prepare proposals, quotes, contracts, or presentations for potential solar customers ensuring the transfer from Lead to Contract
- Develop content for sales presentations or other materials, develop proposals for current or prospective customers, prepare sales or other contracts
- Select solar energy products, systems, or services for customers based on electrical energy requirements, site conditions, price, or other factors
- Customize energy products or services to meet customer need
- Provide customers with information such as quotes, orders, sales, shipping, warranties, credit, funding options, incentives, or tax rebates
- Explain technical product or service information to customers, explain financial information to customers
- Gather information from prospective customers to identify their solar energy needs
- Gather customer or product information to determine customer needs
- Calculate basic potential solar resources for a particular site considering issues such as climate, shading, and roof orientation
- Assess sites to determine suitability for solar equipment, using equipment such as tape measures, compasses, and computer software
- Act as team player as per processes setup between customer and internal engineering team with strong commitment to time. (No Over-Promise/Under-Deliver)
- Support marketing or strategic plans for sales territories
- Represent company in solar exhibitions, events and/or conferences whenever required.
Qualifications
- Must possess a Bachelor’s degree in Engineering from a reputed institution
- Minimum of 2-4 years of experience in sales of Solar PV rooftop systems & solutions (Preferably UAE Experience)
- Relevant certification in Solar Energy would be an added advantage (e.g. from DEWA etc.)
Experience
- Must have minimum 5-7 years of relevant work experience in similar industry
- Proven experience in business development in the field of solar performance contracting in UAE
- Familiar with utility requirement for grid connected, off-grid & hybrid solar systems
- Results-driven with an evident passion for renewable energy sales
Knowledge & Skills
- Technical knowledge of Solar systems. Knowledge in other renewable energy sector desirable.
- Good Interpersonal skills
- Good communication skills to deal effectively with clients, suppliers, vendors and site staff
- Good presentation and persuasion skill
- Good business acumen
At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.
#J-18808-LjbffrFunctional Consultant / Pre-Sales Support Consultant (Odoo Background)
Posted today
Job Viewed
Job Description
Full Time
|
Dubai, UAE
|
TBD
Global Career Heights Human Resources and Management Consultancy
Job Description of Functional Consultant / Pre-Sales Support Consultant (Odoo Background)We are currently seeking a Functional Consultant / Pre-Sales Support Consultant with expertise in Odoo to join our client’s dynamic IT team in Dubai. In this role, you will act as a critical link between clients and the technical team, analyzing business needs and delivering tailored ERP solutions using the Odoo platform. You will also support the pre-sales process, demonstrating Odoo functionalities to potential clients and contributing to winning new business.
Key Responsibilities of Functional Consultant / Pre-Sales Support Consultant (Odoo Background) Customer Requirement Gathering
Gap Analysis
Cross-functional Coordination
Understand client business processes and map them to Odoo ERP functionalities
Collaborate with internal teams to define project scope and requirements
Deliver detailed product demonstrations and presentations to potential clients
Assist in preparing project proposals, functional documentation, and user manuals
Configure Odoo modules to meet client-specific needs
Provide functional support and user training post-implementation
Liaise between technical developers and the client to ensure solution alignment
Participate in pre-sales meetings and support sales strategies with functional expertise
Strong Odoo functional knowledge
Industry-wide exposure
Immediate Joiner
Bachelor’s Degree in Computer Science, Information Technology, Business, or a related field.
Freshers with basic knowledge or interest in ERP systems (Odoo preferred) are encouraged to apply.
Excellent communication, presentation, and interpersonal skills.
Strong analytical and problem-solving abilities.
Ability to learn quickly and work in a fast-paced environment.
A customer-oriented mindset and a desire to build a career in IT consulting.
Global Career Heights Human Resources and Management Consultancy is a leading HR solutions provider based in Dubai, UAE. We specialize in connecting exceptional talent with forward-thinking organizations across various industries. Guided by our core values of integrity, excellence, and innovation, we are committed to transforming careers and empowering businesses through personalized, strategic human capital solutions. Learn more about us at globalcareerheights.com or connect with us on LinkedIn.
#J-18808-LjbffrRegional Consumer Account Manager NVIDIA
Posted today
Job Viewed
Job Description
We are looking for a Regional Consumer Account Manager to support the growth of our consumer desktop & laptop business throughout the Middle East & North Africa. This role will be based in Dubai, UAE with a mixture of office and remote working. Your mission is to drive the growth of NVIDIA revenue in our consumer business (Desktop & Laptops) throughout MENA. You will be working with our key channel, AIC and OEM partners. Your focus will be to establish NVIDIA’s leadership in this segment, build and execute the plan for the associated revenue and pipeline growth. The role requires strong executive leadership skills along with the ability to execute and contribute towards the delivery of sales results. It requires strong domain expertise in consumer desktop and laptops including high level relationships. Collaborate closely with Sales & Marketing regional leadership. Drive alignment and build pipeline to expand NVIDIA’s revenue. The ideal candidate thrives in a fast-paced dynamic environment and enjoys the challenges that rapid growth creates. History of working with or within AICs, OEM’s or a key component manufacturer will be crucial. Regular travel will be expected throughout MENA. You will be reporting into the Consumer Head of Sales in MENA.
What You’ll Be Doing
- Develop successful partnerships with key retail/etail/channel partners alongside our regional teams, outlining mutual performance objectives, targets and strategy alignment.
- Lead and support sales execution as well as discover, develop and nurture key customer relationships/light house accounts.
- Engage, enable and energize channel sales teams.
- Support sales critical issues, partner/channel conflicts and related business issues.
- Drive and track short term and long-term growth strategy.
- Support forecasting and product planning for our OEM/AIC sell in and sell through.
- Training, presenting at events and key partners throughout EMEA.
What We Need To See
- Bachelor’s degree from a leading University or relevant experience.
- 5+ overall years of relevant sales experience in the consumer channel.
- Strong relationships at AICs, OEM’s, retailers and e-tailers throughout MENA.
- Demonstrated experience with sell-to and sell-through in consumer (Desktop & Laptop).
- Possess a strong MENA client contact base, deep consumer expertise along with sales and buying practices.
- Shown success of building positive partnerships with large channel partners.
- Consistent track record of sales execution and overachievement.
- Experience with leading and closing sophisticated deal negotiations and alliances.
- Able to travel when needed worldwide.
NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you’re creative and autonomous, we want to hear from you! NVIDIA is an equal opportunity employer.
#J-18808-LjbffrSales Specialist - Pedestrian
Posted today
Job Viewed
Job Description
FAAC Technologies, world leader in access automation, parking systems and access control, counting on 53 sales companies in 29 countries, across 5 continents, more than 3.700 employees worldwide and 18 manufacturing plants is looking for a Sales Specialist - Perimeter Protection that will be part of our company based in Dubai .
We are seeking a highly motivated Pedestrian Sales Specialist to drive business growth and expand market presence across the Middle East. This role involves developing relationships, identifying new opportunities, and promoting smart pedestrian gates across various sectors, including airports, stadiums, public transportation systems, commercial facilities, and government projects.
Key Responsibilities:
- Develop and execute a regional sales strategy to achieve revenue and growth targets.
- Identify and pursue new business opportunities in both public and private sector projects.
- Drive sales of smart pedestrian gates, ensuring solutions align with regional market needs and customer expectations.
- Build and maintain strong relationships with key stakeholders, including distributors, integrators, contractors, consultants, and end clients.
- Deliver tailored product presentations, technical consultations, and demonstrations to meet client requirements.
- Analyze market trends, the competitive landscape, and evolving customer needs to guide strategic decisions.
- Provide insights on pricing strategies, product positioning, and go-to-market approaches for the region.
- Lead contract negotiations and manage the full sales cycle, from prospecting to deal closure.
- Collaborate with internal teams (e.g., technical, logistics, after-sales) to ensure smooth project execution and high levels of customer satisfaction.
- Prepare and maintain regular sales forecasts, pipeline updates, and market feedback reports.
- Consistently achieve and exceed monthly, quarterly, and annual sales targets.
- Coordinate with other team members to achieve company common goals.
- Coordinate and execute any other assigned tasks.
- Travel extensively across the Middle East to meet customers, attend industry events and trade shows, and oversee project delivery.
Required Qualifications:
- Bachelor's degree in Business, Engineering, or a related field.
- Experience in B2B sales experience, ideally in pedestrian access control systems, gates, or related technologies.
- Proven experience managing regional sales operations across the Middle East in a similar role.
- Strong understanding of smart pedestrian gate technologies, access control solutions, and pedestrian flow systems.
- Demonstrated expertise in sales, negotiation, and delivering impactful presentations.
- Comprehensive understanding of Middle Eastern markets, culture, and business practices.
- An existing network with decision-makers in sectors such as construction, infrastructure, and smart city projects is a plus.
- Fluency in English is required. Proficiency in Arabic or other regional languages is highly preferred.
- Self-motivated, goal-oriented, and capable of working independently.
- Excellent analytical, communication, and problem-solving abilities.
- Willingness to travel extensively across the region.
At FAAC Technologies, our commitment to equality and inclusion reflects our intention to cultivate a work environment that acknowledges and values the uniqueness of each individual and embraces diversity in all its forms. The position is open to candidates from all backgrounds, regardless of ethnicity, gender (Law 903/77), sexual orientation, or disability. Apply now and help us create a workplace where everyone feels valued and included.
#J-18808-LjbffrTechnical Sales & Sales Development Representative
Posted today
Job Viewed
Job Description
Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.
Blackline Safety is expanding its presence in the Middle East, Africa, and Asia Pacific, which will require a hybrid role combining Technical Sales and Sales Development responsibilities to support the regional sales team, our distribution network, and drive sales efforts. We offer a world-class connected safety solution, and we are seeking a Technical Sales representative who is passionate about connected safety. You will also play a pivotal role in generating and qualifying new business opportunities. You will be the first point of contact for potential clients, working to understand their needs and introduce them to our solutions. Your goal will be to build strong relationships, identify growth opportunities, and lay the foundation for successful partnerships. This is your launchpad for a successful sales career—excel here, and you'll have endless growth opportunities. This position is to be based in the United Arab Emirates.
Who are you?
Blackline Safety is seeking a talented technical sales candidate to join the evaluations and sales development teams. This role is critical in working with Regional Sales Managers, Partner Network, and End Users. This is the customer’s first introduction to Blackline offerings; you play a critical role in providing a great customer journey when dealing with medium to enterprise-type customers.
The successful candidate will be entrepreneurial, driven, and a natural communicator. You have a knack for creating strategic messaging tailored to various markets, industries, and companies.
You are driven, observant, and organized. You understand sales and the key players involved. You believe in developing and establishing relationships with your partner networks and end customers. You thrive in a fast-paced environment and are not afraid of change. Customer experience is your top priority. You can operate independently. Customer experience is your top priority.
What will you do?
You will own the end-to-end customer evaluation process during the sales cycle and be responsible for proving how and why Blackline’s solution will meet the customer’s criteria for success. You will work closely with Blackline’s Sales Managers and distribution partners to give customers the best possible experience with Blackline’s solutions. You will support the customer, the Regional Sales team, and partners throughout the sales cycle by being the technical resource. Your goal is to increase conversion rates and assist in closing deals faster. As a hybrid role, you will also require developing sales, your main focus here is to generate sales-qualified leads. Through trade show marketing qualified leads, website traffic, and cold calling, and developing opportunities throughout current networks. The Objective is to develop tangible sales opportunities for sales teams to take action further.
Responsibilities: Technical Sales
- Own the distributor evaluation process from kick-off (start) to wrap-up (finish)
- Work with the Regional Sales team and Partner Network to understand the complexity of each opportunity to help speed up the sales cycle and close business.
- Strategically, consult customers to understand their needs and objectives, and tailor the evaluation criteria and direction according to their objectives and showcasing Blackline's solutions and providing results.
- Train potential customers on the Blackline product line and cloud-based solutions.
- Schedule feedback sessions with potential customers, listen to their needs, and adjust the solutions as required.
- Prepare reports and summaries for customers that underline the performance of our products and services according to the outlined scope during the kick-off.
- Maintain a high degree of technical knowledge of Blackline’s products and their application.
- Act as a technical resource for the Sales teams on customer calls throughout the sales cycle
- Understand competitive products and keep management informed of market trends and applications.
- Provide a feedback loop for the improvement of the solution to the product management team.
Responsibilities: Sales Development
- Proactively research and identify potential clients through various channels, including social media, networking events, and industry research.
- Initiate contact with potential clients via phone calls, emails, and social media to introduce our products and services.
- Be knowledgeable about industry standards for gas detection and have an in-depth understanding of our lone worker and gas detection competitors—what they sell and how their products work.
- Engage with prospects to understand their business needs and qualify leads based on predefined criteria.
- Schedule meetings or demos between leads/prospects and the sales team to further discuss how our solutions can address their needs.
- Maintain accurate records of lead interactions and progress within our CRM system, tracking pipeline activity.
- Track lead/prospect metrics, conversions, and other sales-related data.
- Work closely with the sales and marketing teams to refine strategies and share insights on market trends and customer needs.
- Provide regular updates on lead generation activities and progress to management.
Requirements
- 5+ years in a technical sales, sales, project management, or IoT role in the industrial workplace
- 2+ years of experience in a sales or lead generation role, preferably within the industrial Safety and Gas Detection industries
- Excellent time management and organization skills - ability to successfully multi-task up to 30 projects and shift priorities in a dynamic working environment
- Excellent English communication and presentation skills (written and spoken) with the ability to engage and influence potential clients
- Self-motivated, organized, and structured
- Proficiency in Microsoft Office Suite CRM software; experience with HubSpot is a plus and research tools like Zoominfo and Lead Forensics.
- Post-secondary diploma, degree, or technician certification
- Comfortable with technology including GPS, GSM, cloud applications, and able to learn the Blackline product line quickly
- Ability to process and analyze data from various sources and explain it in a simplified manner
- Maintain a sense of calm in high-pressure situations.
- Strong analytical skills and a proactive approach to overcoming obstacles and achieving targets.
- Bachelor’s degree in Business, Marketing, HSE, or a related field, or equivalent relevant experience
- Proficiency in English (additional language skills are a plus)
About Blackline Safety
Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSX: BLN). To learn more about our company visit
Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions.
Disclaimer:
Please be advised that Blackline Safety does not request payment or personal financial information at any stage of the recruitment process. Be cautious of any unsolicited job offers or communications that appear suspicious.
#J-18808-LjbffrSales / Business Development Executive
Posted today
Job Viewed
Job Description
Job Location : Dubai - United Arab Emirates
e are looking for a dynamic and results-driven Sales / Business Development Executive to join our team. The ideal candidate must have prior experience in the UAE market, with strong local business knowledge and the ability to generate leads, close deals, and build long-term client relationships.
Responsibilities:Identify new business opportunities and potential clients across relevant sectors
Develop and maintain strong relationships with clients and partners
Achieve monthly and quarterly sales targets
Prepare and deliver business presentations and proposals
Conduct market research and competitor analysis
Represent the company at networking events, exhibitions, and client meetings
Work closely with the marketing and operations teams to support growth strategies
Follow up on leads and maintain a CRM database
#J-18808-LjbffrBe The First To Know
About the latest Sales Jobs in Dubai !
Business Development Manager
Posted today
Job Viewed
Job Description
Business Development Manager page is loaded Business Development Manager Apply locations Dubai, United Arab Emirates time type Full time posted on Posted 30+ Days Ago job requisition id R010624
Driven by transformative digital technologies and trends, we are RIB and we’ve made it our purpose to propel the industry forward and make engineering and construction more efficient and sustainable. Built on deep industry expertise and best practice, and with our people at the heart of everything we do, we deliver the world's leading end-to-end lifecycle solutions that empower our industry to build better.
With a steadfast commitment to innovation and a keen eye on the future, RIB comprises over 2,500 talented individuals who extend our software’s reach to over 100 countries worldwide. We are experienced experts and professionals from different cultures and backgrounds and we collaborate closely to provide transformative software products, innovative thinking and professional services to our global market. Our strong teams across the globe enable sustainable product investment and enhancements, to keep our clients at the cutting-edge of engineering, infrastructure and construction technology.
We know our people are our success – join us to be part of a global force that uses innovation to enhance the way the world builds.
Find out more at RIB Careers .
Drive business growth through the development of new sales opportunities and maximizing the benefit from existing customers in the MENA and Levant Region.
You will be part of a highly skilled team of Sales professionals working with Account Managers, Pre-Sales and Technology specialists.
BDM provide vital support to the company’s sales, consulting and support team.
Key ResponsibilitiesResponsible for selling the RIB product portfolio in the region.
Drive sales planning and structure, leading and orchestrating new opportunities within the construction sector.
Articulate the value proposition clearly.
Demonstrate the ROI in the interests of the client with a key focus on solving real and qualified business challengers by applying our solutions and technology
Maintaining and expand customer base.
Building & maintaining relationships with key customers and identifying new customer opportunities
Requirements
UAE Driving License
3-5 years of sales experience in a dynamic Sales environment
Experience in Target oriented job description and Target achievement history
Experience in sales and providing solutions based on customer needs
Strong account management and relationship building skills
Highly self-motivated
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Excellent listening, negotiation and presentation skills
Must exhibit a positive, professional attitude and be a team player
Desired skills and competencies
Excellent communication, negotiation, and presentation skills in English
Strong interpersonal skills with the ability to build relationships at all organizational levels
Ability to work under pressure, manage time effectively, and juggle multiple tasks
Proactive, flexible, and a team player with a positive, professional attitude
Exceptional written and oral communication skills, with a focus on active listening and persuasion
Motivated by our values & vision, we are driving the digital transformation of our customers - for a more digital, efficient and sustainable engineering and construction industry. “Building Better Together” is more than just a slogan for us. Because alongside our customers, you are the priority. Enabling you to fully develop your passion for your tasks, we support you with:
A structured start: individual onboarding, organized networking
Goodies like: attractive compensation package based on qualifications including pension scheme and health insurance, Company Share Ownership Program (WESOP)
A modern working model: trust-based working hours, flexible working hours, possibility of hybrid working
Career development/ prospects: Team or role-based development/ training, individual development/ training, national and international career prospects within the RIB Group or Schneider Electric
RIB may require all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.
RIB is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
Come and join RIB to create the transformative technology that enables our customers to build a better world.
Building Better Together About UsDriven by transformative digital technologies and trends, we are RIB and we’ve made it our purpose to propel the industry forward and make engineering and construction more efficient and sustainable. Built on deep industry expertise and best practice, and with our people at the heart of everything we do, we deliver the world's leading end-to-end lifecycle solutions that empower our industry to build better.
With a steadfast commitment to innovation and a keen eye on the future, RIB comprises over 2,500 talented individuals who extend our software’s reach to over 100 countries worldwide. We are experienced experts and professionals from different cultures and backgrounds and we collaborate closely to provide transformative software products, innovative thinking and professional services to our global market. Our strong teams across the globe enable sustainable product investment and enhancements, to keep our clients at the cutting-edge of engineering, infrastructure and construction technology.
We know our people are our success – join us to be part of a global force that uses innovation to enhance the way the world builds.
Click here to read our Privacy Policy for Candidates.
#J-18808-LjbffrSales Intern at Rotana Hotels and Resorts
Posted today
Job Viewed
Job Description
- Host: A 5-Star Hotel by Rotana Hotels and Resorts
- Intake: September - October 2024
- Duration: 12 months
- Starting: As soon as possible
- Posted: August 23, 2024
DESCRIPTION
The RMC Asia team is actively recruiting individuals for sales internships at Rotana Hotels and Resorts. Located in Dubai, UAE, this internship is part of RMC Asia’s Cultural Exchange Programs, which also offer a variety of management training and contractual positions in hotels and resorts across Asia. Experience luxury hospitality, gain access to the international job market, and indulge in the rich cultural heritage of the UAE by applying for this opportunity!
SALES – RESPONSIBILITIES
● Assist with market research
● Support sales team in daily administrative tasks
● Prepare promotional presentations
● Help organize sales events
● Maintain customer relationship management (CRM) systems
● Generate sales reports
● Conduct sales calls and follow-ups
● Assist in the creation of sales materials
● Monitor and respond to customer inquiries
● Participate in sales meetings and training sessions
PROGRAM BENEFITS
● Accommodation
● Visa sponsorship
● Monthly allowance
● 3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Medical insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!
GENERAL REQUIREMENTS
● Enrolled students or recent graduates within 24 months
● School, college, or university reference letter
● Conversational English
● Well-groomed
● Pleasant personality
● Clean criminal record
● No drug abuse
● Minimum 6 months passport validity
Please note that all applicants are interviewed by RMC Asia, and must be accepted as seen fit and qualified for the program prior to being introduced to host organization for hire.
#J-18808-LjbffrLead Technical Account Manager, Arabic Speaking
Posted today
Job Viewed
Job Description
- Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values.
- Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations.
- Strategize on the overall technical objectives and long-term goals of the team.
- Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer’s footprint.
- Be the customer’s advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements.
- Provide web-based training to user groups to support organizational adoption.
- Undertake discovery and education activities to identify opportunities for Dynatrace usage across organizational functions and processes.
- Providing coaching to TAMs to help them grow in their technical knowledge and personally.
- Function as a frontline technical resource for “best practice” and informal customer questions.
- Engage with customer support as a customer advocate to ensure speedy resolution of customer issues
- Engage with Product management as the customer advocate on product roadmap discussions.
- Participate and prepare for Monthly and Quarterly Business Reviews with customers.
- Maintain current functional and technical knowledge of Dynatrace products and services.
- Help to document best practices in developing and using Dynatrace Partner with support engineers, PM, and R&D to help customers and account teams to speed resolution.
- Help communicate, escalate and advocate on behalf of the customer.
- Provide insights, advice, and ‘street credibility’ with technical teams to understand technical issues and possible workarounds.
- Help customers and account teams to understand support ticket trends/themes to be used to develop success plans, enablement advice, etc.
- Have deep understanding of customers’ infrastructure, architecture, and business/regulatory requirements to speed up resolution.
- Bachelor's degree in Computer Science, Information Technology, or equivalent work experience
- Work experience 6+ years of experience
- Experience working with large enterprise customers, including executive leadership
- Demonstrated ability in leadership, mentorship, and organizational behavior
- A track record of going above and beyond for your team and customers
- Ability to manage executive relationships and discussions (VP/CxO)
- Must have exceptional Arabic and English written and verbal communications skills, as well as organizational and teamwork skills, and the ability to act fast and responsibly
- Impeccable time management skills and an ability to self-direct
- Demonstrated experience being a Subject Matter Expert (SME) for Dynatrace technologies, methodologies, frameworks, and 3rd party technologies related to Dynatrace
- Willingness to learn new technologies and resolve complex technical issues
- Professional Level Dynatrace certification (or get certification within six months)
- Two or more industry-relevant Associate Level certifications (AWS, Azure, k8s, …)
- Strong technical understanding and experience in SaaS industry
- Knowledge and experience with one or more of the following technologies related to Dynatrace: Cloud/new stack technologies such as OpenStack, OpenShift, AWS, Azure, Google Cloud, Cloud Foundry, Kubernetes, SAP, etc.
- Web and application server technologies such as Apache, IIS, WebSphere, WebLogic, and JBoss Server/Server-side technologies such as Java Servlets, PHP, HTML, CSS, JavaScript, and Ajax
- Mobile application technologies such as iOS and Android Webkit DevOps toolchain applications such as Ansible, Jenkins, Chef, Puppet, etc.
- CMDB/ITSM Technologies/platforms such as ServiceNow and BMC
- Must be customer service oriented and believe in teamwork, collaboration, adaptability & Initiative
- Demonstrable success in thinking strategically and executing tactically while providing consistent and high customer satisfaction and retention levels in a fast-paced environment
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.