1223 Banking jobs in Dubai

RAKBANK, also known as the National Bank of Ras Al-Khaimah, is a Public Joint Stock Company based in the United Arab Emirates (UAE). It was founded in 1976 and is one of the oldest banks in the UAE. The Bank operates within retail and corporate banking, offering a range of services including personal and business banking, credit cards, loans, investment services, and wealth management.

In the recent years, the Bank has achieved significant milestones which includes being named as one of the world's best banks by Forbes ME (2022) and was awarded UAE's SME Bank of the year by the Asian Banking and Finance Awards. The Bank has been successful in achieving the highest profitability and lowest cost of risk since 2015. It has also seen significant growth in its acquiring business, card spending, and business loans.

Being on a transformational journey, in partnership with Honeywell, RAKBANK has also taken steps towards sustainability by reducing its overall energy consumption.

We are a diverse team comprising of over 3,000 employees from across 58 countries. We make conscious efforts to build talented and diversified teams and encourage people to develop their full potential. We are committed to providing a working environment that promotes work-life balance, career development, recognition and security for the future.

In line with our strategy, a major part of our transformation journey is to future proof our bank and establish ourselves as a ‘Digital bank with human touch’, for our customers.

So join us in co-creating the future of RAKBANK!

About the role

In this role, you will be responsible for delivering exceptional service to high-net-worth clients within the Elite Banking segment and ensure seamless post-sales support. This role reports to AVP Client Services - Elite Banking and involves close collaboration with internal teams to enhance the overall client experience.

What You’ll Be Doing

• Be the dedicated contact for our Elite Banking clients
• Resolve queries and requests with promptness and professionalism
• Build loyalty through proactive client engagement and outstanding service
• Coordinate across departments to ensure smooth execution of client transactions
• Monitor KPIs and uphold strict SLAs
• Manage onboarding, documentation, and account maintenance processes
• Partner with Relationship Managers to support client servicing and business growth
• Share client insights to refine products and services
• Drive cross-sell and upsell opportunities by identifying unmet client needs
• Ensure full compliance with regulatory and internal requirements (KYC, AML, FATCA, etc.)
• Maintain meticulous records for audit readiness
• Spot and escalate potential risks with precision

Skills

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical abilities.
• High attention to detail and organizational skills.
• Proficiency in banking systems and Microsoft Office Suite.
• Ability to work under pressure and manage multiple priorities
  

What We’re Looking For:

Education: Bachelor’s degree in Business, Finance, or related field.

Experience: 1 year of experience in client servicing or relationship management

What’s In It For You:

• Pay for performance culture (Competitive and performance-linked compensation)
• Provision of medical care plan for your family and you
• Comprehensive Life insurance plan
• Diverse workforce and inclusive culture
• Career development and growth opportunities by design
• Work with the best minds in the field
• Get opportunities to bring your whole-self to the organization and perform to your best

Within Investment Banking, our M&A team works with a broad range of clients including corporations, institutions, and governments to provide comprehensive strategic advice, capital raising, and risk management expertise. In-depth industry-specific expertise and regional market acumen enable us to serve the evolving needs of clients around the world. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted long-term relationships by taking a holistic and forward-looking view on our relationships and identifying ways to help clients achieve their most important business objectives.

We are recruiting for a Senior Associate / Vice President level position in the EMEA M&A team with primary responsibility for M&A business in the Middle East and North Africa (MENA) region who will be based in Dubai.

In this role, you will have experience developing strong relationships with corporates and financial institution clients and working across different M&A transactions.

Roles & Responsibilities:

• Responsible for the origination of M&A transactions in MENA including:
  • Client coverage of priority accounts from an M&A perspective in partnership with client executive bankers
  • Target deal origination analysis and strategy
  • Oversight of the preparation and delivery of M&A pitches and RfP responses
  • Day-to-day project leadership of M&A transactions
  • Management of transaction deal teams
  • Management of engagements process and liaison with internal support functions (legal, compliance, conflicts, etc.)
• Support for the management of the bank's MENA franchise including:
  • Deal pipeline and business strategy for the region including liaison with the EMEA M&A business management team
  • Interacting with other M&A specialist areas (sell-side, defence, activism, EPP teams, etc.)
  • Partnership with equity, debt, and markets groups covering the region
  • Management of marketing materials and Dealogic league tables
  • M&A database oversight covering regulatory requirements from different jurisdictions as well as market trends and themes
  • Recruitment, mentoring, and training analysts and associates from the region

Skills & Experience:

• Relevant M&A experience in the MENA region
• Self-starter with the ability to confidently be the point person on a deal for clients, interacting and advising them on M&A process matters
• Experience developing strong relationships and working across different products
• Ability to work well under pressure and tight deadlines
• Communication skills with the ability to effectively interact with senior professionals, client advisors, and key stakeholders in other lines of business
• Team player able to build bridges and has the ability to connect with people
• Experience in overseeing and training junior bankers
• Arabic language skills would be beneficial but not required

Required Experience:

Exec

As a Banking Advisor, you will be the first point of contact for our clients, providing tailored financial guidance and exceptional customer service. You will help clients achieve their financial goals by offering advice on banking products, opening and managing accounts, and identifying opportunities to deepen client relationships through proactive recommendations.

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• Greet clients and assess their financial needs through meaningful conversations.

• Recommend appropriate banking products and services such as savings accounts, credit cards, personal loans, and investment options.

• Open, update, and maintain client accounts in compliance with internal policies and regulatory requirements.

• Provide support for day-to-day banking transactions and resolve client inquiries in a timely, courteous manner.

• Identify and refer opportunities for more specialized services (e.g., mortgages, wealth management).

• Ensure all client interactions are compliant with security and risk management standards.

• Collaborate with other team members to achieve branch goals and sales targets.

• High school diploma or equivalent (Bachelors degree in finance, business, or a related field preferred).

• 13 years of experience in retail banking, customer service, or sales.

• Strong understanding of banking products, services, and regulations.

• Excellent interpersonal and communication skills.

• Ability to work independently and in a team-oriented environment.

• Proficient in using banking systems and Microsoft Office tools.

• High level of integrity and professionalism.

• Certification in financial advising (e.g., CFP, CSC) is an asset.

• Experience in cross-selling or upselling financial products.

• Multilingual abilities are a plus, especially in languages commonly spoken in the local community.

Job Summary:

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers by addressing their queries and concerns in a timely and professional manner.

Key Responsibilities:

• Cash handling and foreign exchange transactions
• Meet customer needs by providing services related to demand drafts, telegraphic transfers, standing instructions, traveller's cheques, and other related transactions
• Process bills and cheques for collection (inward & outward) and post inward and outward clearing cheques in Dirhams & Foreign Currency
• Answer branch telephone professionally while assisting customers with their queries
• Update the currency rate board on a daily basis to display prevailing buying / selling foreign currency rates
• Post debit/credit vouchers, non-financial data sheets, and hand file documentation
• Ensure correctness of cash requested & received from Vault and its related postings
• Interact with colleagues/internal stakeholders and ensure completion of mandatory trainings
• Manage 100% error-free transactions, compliance audit risk, and transaction process & ensure no leakage of income while processing transactions
• Lead generation: ensure assigned referral target is met by having full product & service knowledge of retail products to ensure accurate information is given to customers at all times and to capture potential leads
• NPS: - ensure assigned NPS target is achieved by representing FAB values and following customer-obsessed methodology to ensure high levels of customer experience at all times with zero customer complaints
• Any other duties and responsibilities assigned by the Branch Management

Required Skills and Qualifications:

• High school graduation
• 2 years relevant experience in banking sector. Familiarity with bank products, customer experience, and related policies and procedures

Benefits:

• Full-time employment

Others:

No remote work available

As a Banking Advisor, you will be the first point of contact for our clients, providing tailored financial guidance and exceptional customer service. You will help clients achieve their financial goals by offering advice on banking products, opening and managing accounts, and identifying opportunities to deepen client relationships through proactive recommendations.

InfoResumeEdge is the first platform that is completely free for both recruiters and job seekers. By creating a profile, you gain global visibility, which significantly boosts your chances of instant hiringwhether for remote or onsite roles. We encourage professionals to build their profiles today and connect

• Greet clients and assess their financial needs through meaningful conversations.

• Recommend appropriate banking products and services such as savings accounts, credit cards, personal loans, and investment options.

• Open, update, and maintain client accounts in compliance with internal policies and regulatory requirements.

• Provide support for day-to-day banking transactions and resolve client inquiries in a timely, courteous manner.

• Identify and refer opportunities for more specialized services (e.g., mortgages, wealth management).

• Ensure all client interactions are compliant with security and risk management standards.

• Collaborate with other team members to achieve branch goals and sales targets.

• High school diploma or equivalent (Bachelors degree in finance, business, or a related field preferred).

• 13 years of experience in retail banking, customer service, or sales.

• Strong understanding of banking products, services, and regulations.

• Excellent interpersonal and communication skills.

• Ability to work independently and in a team-oriented environment.

• Proficient in using banking systems and Microsoft Office tools.

• High level of integrity and professionalism.

• Certification in financial advising (e.g., CFP, CSC) is an asset.

• Experience in cross-selling or upselling financial products.

• Multilingual abilities are a plus, especially in languages commonly spoken in the local community.

We are currently looking for UI/UX Designer for our UAE operations with the following Skill set and terms & conditions.

Requirements:

• Strong graphic design skills with a good understanding of typography, intuitive layouts, and palette development.
• A bachelor's or higher degree in interaction design, human-computer interaction, cognitive science, or related field. A master's degree is preferred.
• Strong ability to recognize and predict use cases and user interaction including happy path, edge, and corner cases, and incorporate them into designs.
• Excellent understanding of user experience design for mobile and web technology trends, demonstrable design skills, and ability to show relevant work.
• Proven ability to deliver high-quality designs to customers.
• A team player who can easily adapt in a rapidly changing environment.
• Expert level skills in Photoshop, Adobe InDesign, Illustrator, Dreamweaver, Figma, and other relevant design tools.

Responsibilities:

• Develop intuitive, usable, and engaging interactions and visual designs for mobile.
• Develop wireframes and prototypes to outline the app's layout and functionality, providing a blueprint for development.
• Collaborate with cross-functional teams including developers, product managers, and stakeholders to translate design concepts into functional mobile apps.
• Participate in the development process from definition through design, build, test, release, and maintenance.
• Stay up to date with the latest UI/UX trends and industry best practices.

Joining time frame: 2 weeks (maximum 1 month)

Should you be interested in this

Additional Information:

Terms and conditions:

Joining time frame: maximum 4 weeks

Remote Work: No

Employment Type: Full-time

We are seeking a highly skilled professional to join our team as a Banking Expert.

The ideal candidate will possess extensive knowledge of Finacle Core Banking, with a strong focus on the General Ledger module.

A Bachelor's degree in Information Technology or a related field is required, along with at least 5 years of experience working with Finacle Core Banking.

Strong understanding of double-entry accounting financial reporting and banking processes is essential.

The selected candidate will be responsible for implementing configuring and maintaining GL module settings Chart of Accounts posting rules and automated entries.

Excellent communication stakeholder management and problem-solving skills are necessary for success in this role.

Key Responsibilities:

Functional:

Demonstrate deep expertise in Finacle Core Banking Finance stream.

Implement configure and maintain GL module settings Chart of Accounts posting rules and automated entries.

Work with stakeholders to gather and document business requirements finalize deliverables and conduct gap analysis.

Participate in discovery sessions to understand existing business processes and recommend optimal configurations.

Conduct user training sessions using hands-on methodology and develop relevant training materials.

Support SIT/UAT and assist users with business handholding and process validation.

Technical:

Good understanding of Finacle Product Architecture & Customization layers.

Finacle customization flow understanding (New custom menu Reports - MRT & Jasper Batch job Product menu customization FI EOD-BOD process and debugging)

Strong experience with Oracle (SQL PL/SQL Stored Procedures Triggers Functions) related to Finacle application.

Experience in Finacle scripting Unix shell scripting and Report designing.

Good understanding of Finacle Integrator and feasible enhancements will be added advantage

Benefits:

This full-time position offers a competitive salary package and opportunities for growth and development.

What We Offer:

• Competitive salary package

• Opportunities for growth and development

• Collaborative and dynamic work environment

Contact Us:

If you are a motivated and experienced professional looking for a new challenge, please submit your application today.

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

As a Banking Sales Executive specializing in personal loans, you will be at the forefront of our efforts to provide valuable financial solutions to our customers. Your primary responsibility will be to identify potential clients, understand their financial needs, and offer them personal loan products that best suit their circumstances. You will be instrumental in driving sales and ensuring customer satisfaction while working in a dynamic and fast-paced environment. With a keen understanding of banking products and a passion for customer service, you will contribute to the growth and success of our personal loan offerings. This position is ideal for individuals who possess excellent communication skills, a strong aptitude for sales, and a desire to amplify their career in the banking sector.

• Identify and engage with potential customers to discuss personal loan options.
• Analyze clients financial situations to determine appropriate loan solutions.
• Develop and maintain a robust client pipeline through various sales strategies.
• Present loan options clearly to clients, elucidating terms and conditions transparently.
• Collaborate with underwriting teams to ensure smooth loan application processes.
• Follow up with clients to provide excellent post-sale customer service support.
• Meet and exceed individual and team sales targets and objectives consistently.
• Stay informed about industry trends and new product offerings in personal loans.
• Ensure compliance with all regulatory and bank policy requirements diligently.
• Coordinate with internal departments to ensure timely and efficient loan disbursements.
• Organize client onboarding sessions to ensure proper understanding of loan products.
• Participate in training sessions to enhance product knowledge and sales techniques.

• Bachelor's degree in finance, business administration, or a related field preferred.
• Minimum of 2 years experience in sales, preferably within the banking sector.
• Demonstrable record of meeting or exceeding sales targets in previous roles.
• Strong understanding of banking products, particularly personal loans, is required.
• Excellent communication, negotiation, and interpersonal skills are essential.
• Proficiency in using CRM software and Microsoft Office Suite is highly desirable.
• Ability to work independently and collaboratively within a team environment.

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Business Development Manager

We are seeking an experienced Business Development Manager to lead our corporate banking efforts.

• This role is ideal for a seasoned professional with a proven track record in growing large account portfolios and client relationships.

The successful candidate will have excellent analytical and communication skills, with the ability to work under pressure and adapt to changing priorities.

• Familiarity with banking software systems and data analysis tools is essential.

The position requires a minimum of 8-10 years of experience in corporate banking, with a strong understanding of FABs products and business strategies.

• A Bachelor's degree in Finance or a related discipline is required, with a Master's degree in Business Administration being preferred.

Key Responsibilities:

• Analyse clients' financial situations and identify potential opportunities and risks.
• Originate new business opportunities with target clients across banking products.
• Maintain client relationships and ensure credit quality within assigned portfolios.
• Prepare and maintain Account Plans for all key clients.
• Ensure compliance with all internal processes and regulatory requirements.

Requirements:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with banking software systems and data analysis tools.

Education and Experience:

• Bachelor's degree in Finance or a related discipline.
• Minimum 8-10 years of experience in corporate banking.