2239 Senior Account Manager jobs in Dubai

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Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

A Key Account Manager with the global leader in the creation of Fragrance & Beauty and Taste & Wellbeing, and a key member of our Fragrance Consumer Products Sales team for the Middle East region, while being based Saudi Arabia office - Your future position?

We are currently looking to hire a 'Key Account Manager' for our regional Fragrance Consumer Products team to provide more intimate support for our expanding customer base and increasing market share in KSA across product categories – Personal care, Fabric care, Air care, Home care, and Oral care.

You will be an integral part of our Middle East Sales team and build upon and provide an intimate relationship with our key customers in KSA. You will develop business plans targeting strategic customers in KSA to provide them with game-changing Fragrance solutions and help achieve Givaudan's purpose and commercial objectives in the region.

The role reports to the GCC Sales Manager (based in Dubai) and offers excellent opportunities for both personal and professional development.

You will work for a company that touches billions of consumers more than a hundred times a day. With its heritage stretching back over 250 years, Givaudan has a long history of innovating scents and tastes. Our passion is to collaborate with customers and partners to develop game-changing innovations in the food & beverage, fragrance and beauty industries. We have a culture that works to inspire, challenge and capture the heart and soul of consumers and customers. Our customers in KSA have local, regional, and international profiles, bringing diversity and curiosity to your daily job.

In this exciting position, you will:

Develop our business -

• Develop an understanding of the customer and their brands.
• Grow and defend existing Givaudan business in specific Fragrance Consumer Products segments.
• Set up/review/monitor strategic and category account plans, sales forecasts, and budgets.
• Follow goals versus targets (sales, gross profit, win rate, etc.) and take corrective actions when needed.
• Establish and cultivate relationships with key internal and external decision-makers.
• Attract new business by identifying and creating mutual business opportunities.
• Build a project pipeline, ensuring the most efficient usage of Givaudan resources.

Position our products -

• Monitor fragrance trends, competitor activity, and product development.
• Identify value drivers for the customer and promote Givaudan's value proposition by strategically positioning Givaudan products and technologies.

Lead focus projects and customer briefs -

• Manage customer briefs and proactive innovation and development projects.
• Using your project management skills and ability to motivate and guide others, you are the centre point assuring overall success.

You?

Your professional profile includes:

• A Bachelor's degree in a relevant discipline.
• 5+ years of relevant work experience with an excellent track record in sales, key account management, business development, marketing, market research, or a techno-commercial role in the Fragrance, Perfumes, Cosmetics, Ingredients, Chemical, or FMCG sector(s), preferably in an international work environment.
• Good knowledge of customers, competition, and an existing customer network in KSA will be ideal.
• A strong passion and appreciation for the world of Fragrance.
• Excellent oral and written proficiency in the English language.
• Good commercial and business acumen.
• Excellent presentation and project management skills.
• A team player and comfortable with diversity.
• Able to travel frequently within KSA ~ 30-40% of the time.
• Attractive package with benefits.
• Excellent opportunities for progressive learning and development.
• A creative team environment that will inspire you.

#LI-Onsite

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

Job Summary:

We are seeking a highly motivated and results-oriented Key Account Manager to cultivate and expand relationships with our most valuable clients. This role requires a strategic mindset, strong relationship-building skills, and a deep understanding of customer needs.

Account Management – eCommerce & Cross-Border:

• Develop and implement strategic account plans tailored to eCommerce clients, including SMEs and global platforms.
• Build and maintain strong relationships with key decision-makers at client organizations, especially those involved in digital commerce and cross-border fulfillment.
• Identify and pursue growth opportunities in cross-border eCommerce, optimizing routes, services, and product offerings.
• Enhance client onboarding and operational processes for seamless integration with our fulfillment, air/ocean, and last-mile delivery capabilities.
• Ensure customer satisfaction and loyalty by aligning internal capabilities with client requirements in fast-paced eCommerce markets.
• Roles could also extend ecommerce and also include managing SaaS customers and projects on wider initiatives

Revenue Generation:

• Achieve and exceed revenue and margin targets across eCommerce accounts and strategic B2C/B2B2C segments.
• Drive solution sales for international parcel delivery, express freight, cross-dock, returns management, and hybrid delivery models.
• Collaborate with product, pricing, and solutions teams to tailor service bundles for cross-border and domestic eCommerce.

Customer Relationship Management:

• Understand digital commerce trends and work closely with clients to address logistics pain points.
• Co-develop process improvements that enhance visibility, delivery speed, and cost-efficiency across the supply chain.
• Maintain high service levels, proactively resolve issues, and act as a trusted logistics advisor.

Sales Forecasting & Pipeline:

• Maintain detailed forecasts and pipeline management with a focus on the eCommerce vertical.
• Analyze sales data and campaign effectiveness to identify opportunities for upselling or improved service adoption.

Stakeholder Management:

• Collaborate with internal operations, customs, IT, and last-mile partners to ensure seamless service execution.
• Represent the company at industry events and eCommerce-focused trade shows or webinars.

• Bachelor’s degree in business, logistics, marketing, or a related field.
• 5+ years of experience in key account management or logistics sales, ideally in the eCommerce or cross-border shipping space.
• Deep understanding of eCommerce fulfillment processes, platforms (e.g., marketplaces, D2C), and digital integrations.
• Proven track record of driving revenue and client success through consultative selling and process innovation.
• Strong communication and project management skills.

Technical:

• Familiarity with digital shipping solutions, eCommerce platforms (e.g., Shopify, Magento), and last-mile technology.
• Proficiency in CRM systems and data-driven sales methodologies.
• Strong analytical skills and the ability to translate logistics data into actionable insights.

Behavioral:

• Teamwork and Collaboration
• Quality and Results focused
• Learning Agility
• Business Acumen
• Strategic Thinking
• Digital Savvy
• Negotiation and influence
• Emotional Intelligence
• Decision Making

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We are looking for a team member for our Customer Success Team.

What you’ll bring with you

• 3-4 years of relevant work experience in customer success, account management or management consulting organization preferably at an HR-Tech, B2B SaaS or related multinational company
• Sales experience is plus
• Ability to speak English at an advanced level
• Ability to speak Arabic is plus
• Being a great communicator and problem solver
• Customer-oriented and able to establish a robust relationship with the assigned customer base
• Self-motivated, proactive teammate with innovative ideas to inspire customer loyalty and adoption
• Passionate for working in a dynamic startup culture and teamwork environment

How you’ll make an impact

• Will be responsible for Account Management
• Success in prioritizing and managing multiple projects and meeting deadlines
• Be the first contact for the customers’ questions & problems and reply/resolve the issue directly or assign to the relevant team
• Help the onboarding process of customers while setting up their account, sharing their requests and feedback with the Product Team
• Get in touch with customers on a regular basis about the product feature updates
• Collect feedback from customers and share insights with the Product Team
• Proactively drive adoption and retention
• Build relationships with customer and ensure the services they need are provided to receive maximum impact
• Expand our customers' packages

What we offer

• All-Inclusive Leave Policy (Welcome Leave, Birthday Leave, I'm With My Family Leave, My Child Needs Me Leave, We Are All Human Leave,)️
• Refferral Bonus (If you recommend a friend to a new position you get a customized gift)
• All bees can use the Wellbees app
• Dynamic work ecosystem where you can take initiative and responsibility
• Enjoyable team/company activities
• Opportunity to take responsibility from day one, improve your skills and learn continuously
• Open communication, teamwork, and strong company culture
• Strong focus on talent, not titles!
• This is an environment where everyone learns from each other. An environment, which proves to have fun and be successful does not necessarily have to be mutually exclusive. That's what makes us special

upto AED 22,000 + commissions + benefits

My client is looking for a driven and strategic Key Account Manager to lead the development of On Trade accounts in Dubai. The role focuses on growing market share, maximizing profitability, and ensuring excellent customer service across key clients in the beverage/ alcohol sector.

The ideal candidate will have a strong track record in sales, client management, and trade execution, with the ability to build lasting relationships and execute trade marketing initiatives. You'll work closely with internal teams to align sales strategies and brand objectives while providing critical market insights.

Key Responsibilities:

• Achieve targeted sales, profitability, market share, and service levels as outlined in business plans
• Develop and implement Customer Development Plans for each account
• Build strong partnerships with customers and key influencers through regular visits and engagement
• Sell and negotiate trading terms and ensure product availability and visibility across accounts
• Drive distribution of core brands and actively support product launches
• Organize wine tastings, conduct product training, and promote consumer activation initiatives
• Analyse sales trends, category performance, and account data to build commercial strategies
• Work with marketing teams to implement brand-building initiatives and trade promotions
• Maintain accurate records for each customer, including contact history, agreements, and sales performance
• Manage payment collections and resolve any outstanding debt issues in accordance with company policy
• Represent the company at on-trade and sponsored events, and ensure compliance with legal and company guidelines

Requirements:

• 5–6 years of sales experience, ideally in FMCG or the alcoholic beverages industry
• Excellent relationship-building, negotiation, and presentation skills
• Strong commercial acumen with the ability to analyse and act on data
• Proficient in MS Office
• Fluent in English (Arabic is a plus)

Benefits Include:

• Performance-based incentives
• Medical insurance and annual flight tickets for self and family
• Annual leaves & End-of-service gratuity
• Travel reimbursement for parking + salik (toll)

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As a Key Account Manager, you will be a strategic contributor in driving profitable growth across a broad range of marine and industrial product lines. You'll be tasked with expanding business through both new client acquisition and development of existing accounts, especially in the GCC region. This role is ideal for someone with a strong background in technical sales, preferably in the marine or industrial sector, and with an understanding of complex product portfolios.

You will manage and promote an extensive catalogue, including but not limited to:

• Marine Chemicals: Cleaning, Water Treatment, Fuel Oil Chemicals, Test Kits & Reagents
• Pumps & Accessories
• Air Tools and Equipment
• Workshop & Cleaning Equipment: High-Pressure Cleaners, Vacuum Equipment
• Application & Circulation Cleaning Equipment
• Workwear / PPE
• Gases, Refrigerants & Cylinders
• Refrigeration Tools & Equipment
• Welding Solutions: Arc, Gas Welding, Brazing, Cold Repair Systems
• Environmental Solutions: Oil Spill Equipment
• Mooring Ropes & Accessories
• Marine Lubricants: Mineral & Synthetic Oils, EAL Greases
• Emission Control Chemicals and Equipment

Key Responsibilities:

• Drive profitable sales growth through both existing customer expansion and acquisition of new accounts
• Develop and execute a Sales Activity Plan aligned with company goals and regional targets
• Build and maintain a strong sales pipeline, ensuring both quantity and quality of opportunities
• Ensure customer contracts are compliant, profitable, and credit terms are adhered to
• Proactively manage and grow the customer portfolio within the GCC region
• Conduct regular technical presentations and product training for key stakeholders and clients
• Actively contribute to market intelligence and competitor tracking
• Coordinate with technical teams to offer tailored solutions and resolve client issues efficiently

Qualifications and Experience:

• Bachelor's degree or equivalent in Business, Marine, or Mechanical Engineering
• 5+ years of technical sales experience, preferably in the marine or industrial sectors
• Strong understanding of the GCC market, particularly Saudi Arabia and Kuwait
• Experience managing complex, multi-product portfolios
• Arabic speaker preferred to manage regional client base
• Demonstrated track record in B2B sales and account management
• International sales exposure and cross-cultural communication skills

Key Competencies:

• Strong commercial acumen and negotiation skills
• High-level communication and presentation ability (English required)
• Independent, self-motivated, and goal-driven
• Tech-savvy with working knowledge of Excel, CRM systems, and Microsoft Office tools
• Adaptable to change and eager to innovate sales approaches
• Excellent time management and priority planning skills

Job title: Key Account Manager

Out of Office is looking for a dynamic Key Account Manager to join the ITP Luxury Group commercial team. The candidate will ideate, conceptualise, pitch, plan, and execute market-leading campaigns for its commercial partners. The ideal candidate will have robust experience selling creative content-led solutions along with an established network of contacts across hospitality and luxury sectors. The candidate in its brand capacity will work alongside the wider team to contribute to OOO's social media strategy with both editorial and commercial content. The candidate should have excellent interpersonal and organisational skills in addition to a passion for working across unique projects. This role is client-facing across OOO's full portfolio in the region.

• Driving & managing weekly revenue across OOO and hospitality across the wider ITP Luxury Group
• Responsible for pitching innovative campaigns for a wide variety of different clients
• Exceeding revenue targets via professional high-quality pitching and presenting both in response to briefs provided by clients and by proactively developing and pitching new concepts to potential brand partners
• Delivering week on week incremental hospitality revenue contributing to the group target
• Driving new revenue across the portfolio by establishing relationships with new partners and clients
• Managing a client list and working closely with PR and media agencies building and maintaining strong relationships in the industry
• Creating seasonal opportunities and brand franchises to increase and diversify opportunities for partners identifying potential for events and activations
• Creating high-quality presentations that bring each pitch to life during the sales process and flawless post-campaign reports
• Working with the Vice President to ensure client briefs are exceeded and the appropriate editorial teams to ensure all campaigns reflect overall content/editorial standards and strategy
• Keeping connected with the local scene using professional contacts and social media networks to identify new opportunities in market
• Contributing towards the brand social strategy with editorial franchises and brand partner content

Personal attributes and essential skills

• A highly motivated self-starter
• Superb organisational skills
• Driven by exceeding revenue targets
• Perform well in a fast-paced and highly demanding environment
• Deliver weekly incremental revenue across the ITP Luxury Group
• Strong understanding of all media formats and platforms in each brand stable (digital, print, social, events, etc.)
• Strong relationship-building and communication skills
• Desire to invent creative pitches and see through to fruition
• Able to work creatively and efficiently under pressure and to tight deadlines
• Highest standard of accuracy and attention to detail
• Flexibility and a professional approach
• Education: Must be educated to degree level or equivalent industry qualification
• Essential: Proficient in MS PowerPoint, Excel, Word, and Outlook

What we look for in a candidate

ITP Media Group is a company filled with individuals as diverse as the subjects we cover. At the same time, there are common characteristics we all share. To join our team, you’ll want to:

• Have a high sense of ownership, urgency, and drive
• Either have experience at or want to dive headfirst into a fast-paced digital-first company
• Perform well in a fast-paced and highly demanding environment
• Have excellent communication and relationship-building skills
• Be commercially astute
• Be a team player

Miscellaneous

• Ad hoc projects as required
• Assisting in raising the profile of ITP Media Group and its brands
• Any other reasonable requests from the company directors

Job Summary:

We are seeking a highly motivated and results-oriented Key Account Manager to cultivate and expand relationships with our most valuable clients. This role requires a strategic mindset, strong relationship-building skills, and a deep understanding of customer needs.

Account Management – eCommerce & Cross-Border:

• Develop and implement strategic account plans tailored to eCommerce clients, including SMEs and global platforms.
• Build and maintain strong relationships with key decision-makers at client organizations, especially those involved in digital commerce and cross-border fulfillment.
• Identify and pursue growth opportunities in cross-border eCommerce, optimizing routes, services, and product offerings.
• Enhance client onboarding and operational processes for seamless integration with our fulfillment, air/ocean, and last-mile delivery capabilities.
• Ensure customer satisfaction and loyalty by aligning internal capabilities with client requirements in fast-paced eCommerce markets.
• Roles could also extend ecommerce and also include managing SaaS customers and projects on wider initiatives

Revenue Generation:

• Achieve and exceed revenue and margin targets across eCommerce accounts and strategic B2C/B2B2C segments.
• Drive solution sales for international parcel delivery, express freight, cross-dock, returns management, and hybrid delivery models.
• Collaborate with product, pricing, and solutions teams to tailor service bundles for cross-border and domestic eCommerce.

Customer Relationship Management:

• Understand digital commerce trends and work closely with clients to address logistics pain points.
• Co-develop process improvements that enhance visibility, delivery speed, and cost-efficiency across the supply chain.
• Maintain high service levels, proactively resolve issues, and act as a trusted logistics advisor.

Sales Forecasting & Pipeline:

• Maintain detailed forecasts and pipeline management with a focus on the eCommerce vertical.
• Analyze sales data and campaign effectiveness to identify opportunities for upselling or improved service adoption.

Stakeholder Management:

• Collaborate with internal operations, customs, IT, and last-mile partners to ensure seamless service execution.
• Represent the company at industry events and eCommerce-focused trade shows or webinars.

• Bachelor’s degree in business, logistics, marketing, or a related field.
• 5+ years of experience in key account management or logistics sales, ideally in the eCommerce or cross-border shipping space.
• Deep understanding of eCommerce fulfillment processes, platforms (e.g., marketplaces, D2C), and digital integrations.
• Proven track record of driving revenue and client success through consultative selling and process innovation.
• Strong communication and project management skills.

Technical:

• Familiarity with digital shipping solutions, eCommerce platforms (e.g., Shopify, Magento), and last-mile technology.
• Proficiency in CRM systems and data-driven sales methodologies.
• Strong analytical skills and the ability to translate logistics data into actionable insights.

Behavioral:

• Teamwork and Collaboration
• Quality and Results focused
• Learning Agility
• Business Acumen
• Strategic Thinking
• Digital Savvy
• Negotiation and influence
• Emotional Intelligence
• Decision Making

Get AI-powered advice on this job and more exclusive features.

Job Summary:

We are seeking a highly motivated and results-oriented Key Account Manager to cultivate and expand relationships with our most valuable clients. This role requires a strategic mindset, strong relationship-building skills, and a deep understanding of customer needs.

Your Responsibilities
Account Management - eCommerce & Cross-Border:

• Develop and implement strategic account plans tailored to eCommerce clients, including SMEs and global platforms
• Build and maintain strong relationships with key decision-makers at client organizations, especially those involved in digital commerce and cross-border fulfillment
• Identify and pursue growth opportunities in cross-border eCommerce, optimizing routes, services, and product offerings
• Enhance client onboarding and operational processes for seamless integration with our fulfillment, air/ocean, and last-mile delivery capabilities
• Ensure customer satisfaction and loyalty by aligning internal capabilities with client requirements in fast-paced eCommerce markets
• Roles could also extend ecommerce and also include managing SaaS customers and projects on wider initiatives
  

• Develop and implement strategic account plans tailored to eCommerce clients, including SMEs and global platforms
• Build and maintain strong relationships with key decision-makers at client organizations, especially those involved in digital commerce and cross-border fulfillment
• Identify and pursue growth opportunities in cross-border eCommerce, optimizing routes, services, and product offerings
• Enhance client onboarding and operational processes for seamless integration with our fulfillment, air/ocean, and last-mile delivery capabilities
• Ensure customer satisfaction and loyalty by aligning internal capabilities with client requirements in fast-paced eCommerce markets
• Roles could also extend ecommerce and also include managing SaaS customers and projects on wider initiatives
  

• Achieve and exceed revenue and margin targets across eCommerce accounts and strategic B2C/B2B2C segments
• Drive solution sales for international parcel delivery, express freight, cross-dock, returns management, and hybrid delivery models
• Collaborate with product, pricing, and solutions teams to tailor service bundles for cross-border and domestic eCommerce
  

• Understand digital commerce trends and work closely with clients to address logistics pain points
• Co-develop process improvements that enhance visibility, delivery speed, and cost-efficiency across the supply chain
• Maintain high service levels, proactively resolve issues, and act as a trusted logistics advisor
  

• Maintain detailed forecasts and pipeline management with a focus on the eCommerce vertical
• Analyze sales data and campaign effectiveness to identify opportunities for upselling or improved service adoption
  

• Collaborate with internal operations, customs, IT, and last-mile partners to ensure seamless service execution
• Represent the company at industry events and eCommerce-focused trade shows or webinars
  

• Bachelor's degree in business, logistics, marketing, or a related field
• 5+ years of experience in key account management or logistics sales, ideally in the eCommerce or cross-border shipping space
• Deep understanding of eCommerce fulfillment processes, platforms (e.g., marketplaces, D2C), and digital integrations
• Proven track record of driving revenue and client success through consultative selling and process innovation
• Strong communication and project management skills
  

• Familiarity with digital shipping solutions, eCommerce platforms (e.g., Shopify, Magento), and last-mile technology
• Proficiency in CRM systems and data-driven sales methodologies
• Strong analytical skills and the ability to translate logistics data into actionable insights
  

• Teamwork and Collaboration
• Quality and Results focused
• Learning Agility
• Business Acumen
• Strategic Thinking
• Digital Savvy
• Negotiation and influence
• Emotional Intelligence
• Decision Making

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionBusiness Development
• IndustriesIT Services and IT Consulting

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• Identify new client opportunities through outbound calls.
• Schedule and attend meetings to assess clients’ real estate and financial needs.
• Serve as the main point of contact for assigned key clients
• Understand client objectives and offer appropriate property and financial solutions
• Maintain long-term client relationships and ensure a high level of satisfaction
• Work closely with internal teams (sales, advisory, operations) to deliver a smooth client experience
• Respond to client inquiries promptly and resolve any issues with professionalism
• Prepare regular account updates and progress reports for management

Desired Candidate Profile

• Bachelor’s degree in Business, Marketing, or a related field
• Excellent communication and relationship management skills
• Strong work ethic , professionalism and multitasking in a fast-paced setting
• Results-driven mindset aligned with company vision and consistently focused on targets
• Experience in real estate or financial services is strongly preferred

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Seven Stage Group is a diversified conglomerate renowned for its excellence across various sectors, including real estate, wealth management, and investment services. Our commitment to innovation, integrity, and client satisfaction has established us as a trusted leader in the industry. Through our various subsidiaries, we offer a comprehensive suite of services designed to meet the diverse needs of our clientele.