132 Training Manager jobs in the United Arab Emirates

We are Azizi, a leading Dubai-based developer and a passionate team committed to crafting beautiful homes for residents in the UAE. Our portfolio includes some of Dubai’s prime residential and commercial destinations, reflecting our dedication to transparency, customer centricity, quality, integrity, and adding value through a construction-driven approach.

With exciting launches such as Burj Azizi (the second tallest tower in the world), Monaco Mansions, and Azizi Venice—Dubai’s new luxurious Venetian-inspired waterfront community—we are rapidly expanding our capabilities in our Design 360 Studio. Our team seamlessly integrates Architecture, Structures, MEP, Landscape, Interiors, and Supervision to deliver innovative and value-driven real estate assets.

We are seeking a Training Manager to conduct training for sales support functions across the organization. The role involves providing industry-standard training to ensure all employees understand work processes and possess the skills required to perform their jobs effectively.

Responsibilities include:

• Design and develop engaging, comprehensive training materials for various teams, including CRM, collections, telesales, customer service, and documentation departments.
• Deliver both in-person and virtual training sessions to new hires and existing staff to enhance their skills and product knowledge.
• Collaborate with department managers and team leads to identify specific training needs based on performance metrics and business goals. Conduct regular training needs assessments to ensure alignment with evolving business objectives and individual team performance.
• Monitor and assess employee adherence to best practices, training materials, and company protocols. Provide feedback and recommendations for improvement based on adherence results.
• Create customized training programs tailored to different departments' needs and objectives.
• Design and implement methods to evaluate the effectiveness of training sessions, including feedback surveys, performance reviews, and assessments.
• Maintain detailed records of training sessions, employee progress, and feedback for management. Provide reports on training outcomes and areas for future focus, offering insights to improve overall performance.
• Develop e-learning modules or simulations to enhance remote training options and ensure wider reach.
• Create tools or resources such as guides, FAQs, and process cheat sheets to support employee effectiveness.

Qualifications:

• Minimum of 2 years of experience in a training role.
• Previous experience in telesales or collections is preferred.
• Experience in the real estate industry is a plus.
• Familiarity with Learning Management Systems (LMS) and online learning environments is required.
• Proficiency in PowerPoint, LMS platforms, Excel, Canva, and Kahoot.

Required Experience: Manager

We are looking for a Training Manager to design, develop, and deliver training material and programs to retail teams in order to develop product knowledge and skills to achieve commercial objectives and relevant customer satisfaction scores.

Reporting to the HR Manager, you will be responsible for the following:

• Gather training requirements specific to the store to drive commercial targets and customer satisfaction scores in line with the commercial calendar in coordination with Op

Minimum Qualifications and Knowledge:

• Bachelor's Degree

Job-Specific Skills:

• Minimum 7 years of experience in a Training/Learning & Development role
• Excellent written and verbal skills in English & Arabic
• Strong Presentation & Training Skills
• Knowledge of MS Office applications
• Knowledge of adult learning psychology
• Flexibility to travel and deliver training in various locations

Behavioral Competencies:

• Ability to create a positive group climate and adjust to participants' learning
• Thoroughness & Attention to Detail
• Leadership Skills and Strategic Thinking
• Good Planning & Organisational Capabilities
• An Energetic & Self-Motivated
• Competent in using MS Office Tools

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Azizi Developments is expanding its Learning & Development team! We're looking for dynamic professionals passionate about employee development and training excellence.

As a Training Manager you will conduct training for sales support functions across the organization. To provide industry standard training and ensure all the employees are through with work process understanding and skills required to perform job smoothly.

Responsibilities include-

• Design and develop engaging, comprehensive training materials for various teams, including Sales, CRM, collections, telesales, customer service, and documentation departments.
• Deliver both in-person and virtual training sessions to new hires and existing staff to enhance their skills and product knowledge.
• Collaborate with department managers and team leads to identify specific training needs based on performance metrics and business goals. Conduct regular training needs assessments to ensure alignment with evolving business objectives and individual team performance.
• Monitor and assess employee adherence to best practices, training materials, and company protocols. Provide feedback and recommendations for improvement based on adherence results.
• Create customized training programs for different departments like CRM, collections, telesales, customer service, and documentation based on their unique needs and objectives.
• Design and implement methods to evaluate the effectiveness of training sessions, including feedback surveys, performance reviews, and assessments.
• Maintain detailed records of training sessions, employee progress, and feedback for management. Provide reports on training outcomes and areas for future focus, offering insights to improve overall performance.
• Develop e-learning modules or simulations to enhance remote training options and ensure a wider reach.
• Create tools or resources such as guides, FAQs, and process cheat sheets, helping them be more effective.

Here's what you'll need-

• Minimum of 2 years of experience in a training role.
• Previous Experience In Telesales Or Collections Is Preferred.
• Experience in the real estate industry is a plus.

• Seniority levelEntry level

• Employment typeFull-time

• Job functionHuman Resources

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Salary: AED 22,000

A leading diverse fashion retailer, with operations in the GCC is currently looking for a Training Manager. Reporting directly to the country HR Director, the Training Manager will be responsible for analysing, developing and delivering training programmes across the group's various brands.

This is a very exciting opportunity to head up a new department and develop a successful team of trainers.

Minimum Requirements:

• Must have been in a similar training management role for 3 years.
• Must come from a retail background.
• Must have managed a new Training Department.
• Must be fluent in Arabic.
• Must be experienced in the entire process of Training, not just delivery. Proven results in analysis, evaluation, development, and delivery are required.
• Must be in the UAE or GCC.

A Training Manager in a training provider is responsible for overseeing all aspects of training programs. This includes conducting needs assessments, selecting qualified trainers, supervising training sessions, addressing issues, and ensuring materials are up-to-date. They liaise with trainers, respond to participant inquiries, manage training budgets, and evaluate program effectiveness. This role focuses on enhancing the skills and knowledge of employees, aligning training programs with organizational goals, and ensuring high-quality training experiences.

• Job Type: Full Time
• Location: Dubai office.
• Experience Level: Senior-Level.

Responsibilities:

• Conducting training needs analysis surveys and research.
• Liaising with trainers and interviewing them to identify the qualified for each course.
• Selecting the trainers for each course according to the qualifications and expectations.
• Continuously searching for new trainers to cover all requested courses across all categories.
• Personally supervising the training process by being present in the training locations, entering the halls, attending sessions, and gathering feedback from trainees.
• Addressing urgent problems in training, whether by changing a coach or inviting another coach, and resolving any issues that may occur during the course.
• Responding to queries from participants and clients about training.
• Commissioning training materials from external suppliers.
• Working with managers and colleagues to develop and design training materials that meet the needs of both.
• Maintaining a database of potential learners and attendees for the courses.
• Writing reports about the courses, keeping records, and managing training budgets.
• Managing budgets for training in case trainers need to be sent abroad to conduct courses.
• Making business cases for new training programs to align with institute goals.
• Contributing to facilitating workshops and course programs if needed.
• Evaluating the effectiveness of training and reporting on this to managers.
• Ensuring training materials are accurate and up to date.
• Ensuring participants receive required statutory training.
• Keeping up to date with trends in training.

Qualifications:

• A bachelor's degree in a relevant field such as Education, Training and Development, Human Resources, Business Administration, or related disciplines is required. A master's degree (MBA, MA, or MS) is a plus.

• Develop Training Programs: Design and create engaging and effective training programs tailored to various roles within the company, including sales and property management.
• Training Delivery: Conduct training sessions and workshops to deliver content effectively, ensuring participants gain practical knowledge and skills.
• Evaluate Training Needs: Assess and identify training needs through performance evaluations, feedback, and industry trends to keep programs relevant and impactful.
• Leadership & Coaching: Provide leadership and coaching to team members, fostering a culture of continuous learning and development.
• Stay Updated: Keep abreast of industry developments, emerging trends, and best practices to ensure training programs remain current and effective.
• Monitor & Report: Track and evaluate the effectiveness of training programs, providing reports and recommendations for improvements as needed.
• Collaboration: Work closely with other departments and stakeholders to align training initiatives with organizational goals and objectives.

• Minimum of 3 years of experience in the real estate industry.
• Strong understanding of the real estate market and operations.
• Excellent leadership and coaching skills.
• Proven experience in a training role, preferably within the real estate industry.
• Excellent presentation, communication, and interpersonal skills.
• Ability to create and implement effective training materials and programs.
• Proficient in evaluating training effectiveness and making data-driven decisions.
• Up-to-date with industry trends and training methodologies.

Location: Dubai

Job Type: Full-time

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We are Azizi, a leading Dubai-based developer and a passionate team committed to crafting beautiful homes for residents in the UAE. Our portfolio includes some of Dubai's prime residential and commercial destinations, reflecting our dedication to transparency, customer centricity, quality, integrity, and adding value through a construction-driven approach.

With exciting launches such as Burj Azizi (the second tallest tower in the world), Monaco Mansions, and Azizi Venice—Dubai's new luxurious Venetian-inspired waterfront community—we are rapidly expanding our capabilities in our Design 360 Studio. Our team seamlessly integrates Architecture, Structures, MEP, Landscape, Interiors, and Supervision to deliver innovative and value-driven real estate assets.

We are seeking a Training Manager to conduct training for sales support functions across the organization. The role involves providing industry-standard training to ensure all employees understand work processes and possess the skills required to perform their jobs effectively.

Responsibilities include:

1. Design and develop engaging, comprehensive training materials for various teams, including CRM, collections, telesales, customer service, and documentation departments.
2. Deliver both in-person and virtual training sessions to new hires and existing staff to enhance their skills and product knowledge.
3. Collaborate with department managers and team leads to identify specific training needs based on performance metrics and business goals. Conduct regular training needs assessments to ensure alignment with evolving business objectives and individual team performance.
4. Monitor and assess employee adherence to best practices, training materials, and company protocols. Provide feedback and recommendations for improvement based on adherence results.
5. Create customized training programs tailored to different departments' needs and objectives.
6. Design and implement methods to evaluate the effectiveness of training sessions, including feedback surveys, performance reviews, and assessments.
7. Maintain detailed records of training sessions, employee progress, and feedback for management. Provide reports on training outcomes and areas for future focus, offering insights to improve overall performance.
8. Develop e-learning modules or simulations to enhance remote training options and ensure wider reach.
9. Create tools or resources such as guides, FAQs, and process cheat sheets to support employee effectiveness.

Qualifications:

• Minimum of 2 years of experience in a training role.
• Previous experience in telesales or collections is preferred.
• Experience in the real estate industry is a plus.
• Familiarity with Learning Management Systems (LMS) and online learning environments is required.
• Proficiency in PowerPoint, LMS platforms, Excel, Canva, and Kahoot.

Required Experience: Manager