24 Client Relations jobs in the United Arab Emirates
Customer Service Roles
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Job Description
Job Purpose
The Emirates Group is a highly profitable business comprising Emirates Airline, the largest international airline in the world, and dnata, one of the world's biggest air services providers. With headquarters in Dubai, working with us places you at the forefront of technological advances in the aviation industry while offering a dynamic lifestyle.
If you're seeking a position that allows you to thrive professionally and develop your career in the aviation industry, look no further. We have openings for passionate travelers who enjoy collaborating with customers and colleagues worldwide.
We are looking for exceptional individuals to join our Customer Service team. Successful candidates will undergo extensive training, including systems and customer service skills, and be assigned to areas across the group: Emirates Airport Services, dnata, Marhaba services, and the Contact Centre.
During The Hiring Process, You Can Expect
- Apply: Submit your application. We will confirm receipt via email.
- Review: Our Recruitment Team will review your application.
- Video Interview and Assessment: Shortlisted candidates will receive a link to an on-demand, interactive, gamified video interview via HireVue, which is a critical step for progression.
- Offer: Successful candidates will receive an employment offer including benefits.
Below are specific job details for each role:
I. Customer-facing Roles
Airport Services Agent (EK/dnata) & Marhaba Services Agent
As an Airport Service Agent, you will deliver excellent customer service during check-in, boarding, and baggage handling, ensuring a seamless journey for passengers.
Marhaba Services Agents provide exceptional travel assistance, especially for VIPs, unaccompanied minors, or passengers with special needs, ensuring high-quality care throughout their journey.
II. Back-office Role
Contact Centre Agent
You will be the voice of Emirates, providing accurate information and support through various digital channels and voice support, ensuring customers feel valued and supported.
Qualifications
- Fluency in spoken and written English
- Additional language skills are a plus
- A levels/High School certificate
- Excellent interpersonal and customer service skills
- Willingness to work in shifts
- Proficiency in Windows (Word, Excel, Email)
- Willing to wear a uniform for front-line roles
For back-office roles, proficiency in English and at least one of the following languages is required: Arabic, Czech, French, German, Italian, Japanese, Mandarin, or Korean. The ability to type accurately and communicate effectively is essential.
Experience the excitement of front-line or behind-the-scenes roles with dnata, Marhaba, and Emirates Airport Services. We offer full-time and part-time opportunities, with a focus on delivering high standards of service and making a positive impact on travelers' lives.
Salary & Benefits
Join us in Dubai for an attractive salary and travel benefits, including discounts on flights and hotel stays worldwide. Experience life and work in our vibrant, cosmopolitan city by visiting the Dubai Lifestyle section on our website emiratesgroupcareers.com.
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Client Relations
Posted today
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Job Description
Arabic -Speaking Client Relations Manager – Dubai
The role:
We are looking for a passionate and self-motivated professional to join our Client Relations team in Dubai.
The main responsibilities of the position include:
- Develop and maintain excellent relationships with prospective and existing clients
- Responsible for activating new client leads and following up with potential clients
- Handle client inquiries and ensure that high level service is provided
- Perform personal clientele analysis and take actions as required
- Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
- Ensure compliance with the company's legal guidelines and compliance procedures
- Provide suggestions on system enhancements
- Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
- Contribute to the team effort by achieving targeted results
- Cooperate effectively with other departments as necessary
- Degree in any business-related field
- Client handling experience in the financial services sector will be considered an advantage
- Fluent Arabic speaker with excellent oral and written skills in English
- Reliable, with integrity of character
- Outstanding communication and interpersonal skills
- Dynamic, innovative and target oriented
- Strong computer literacy
- Valid work permit required
- Attractive remuneration package plus performance related reward
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
All applications will be treated with strict confidentiality
#J-18808-LjbffrClient Relations
Posted today
Job Viewed
Job Description
Kazakh-Speaking Client Relations Manager - Dubai
The Role:
We are looking for a passionate and self-motivated professional to join our Client Relations team.
The main responsibilities of the position include:
- Develop and maintain excellent relationships with prospective and existing clients.
- Responsible for activating new client leads and following up with potential clients.
- Handle client inquiries and ensure that high level service is provided.
- Perform personal clientele analysis and take actions as required.
- Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients.
- Ensure compliance with the company's legal guidelines and compliance procedures.
- Provide suggestions on system enhancements.
- Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development.
- Contribute to the team effort by achieving targeted results.
- Cooperate effectively with other departments as necessary.
- Degree in any business-related field.
- Client handling experience in the financial services sector will be considered an advantage.
- Fluent Kazakh speaker with excellent oral and written skills in English.
- Reliable, with integrity of character.
- Outstanding communication and interpersonal skills.
- Dynamic, innovative and target oriented.
- Strong computer literacy.
- Valid work permit required.
- Attractive remuneration package plus performance related reward
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
- Let's Connect – Intro Chat with Talent Acquisition
- Deep Dive – First Interview with Your Future Team
- Show Your Skills – Live Technical Session
- Final Connection – Final Interview
All applications will be treated with strict confidentiality
#J-18808-LjbffrClient Relations
Posted 2 days ago
Job Viewed
Job Description
Arabic -Speaking Client Relations Manager – Dubai
The role:
We are looking for a passionate and self-motivated professional to join our Client Relations team in Dubai.
The main responsibilities of the position include:- Develop and maintain excellent relationships with prospective and existing clients
- Responsible for activating new client leads and following up with potential clients
- Handle client inquiries and ensure that high level service is provided
- Perform personal clientele analysis and take actions as required
- Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
- Ensure compliance with the company’s legal guidelines and compliance procedures
- Provide suggestions on system enhancements
- Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
- Contribute to the team effort by achieving targeted results
- Cooperate effectively with other departments as necessary
- Degree in any business-related field
- Client handling experience in the financial services sector will be considered an advantage
- Fluent Arabic speaker with excellent oral and written skills in English
- Reliable, with integrity of character
- Outstanding communication and interpersonal skills
- Dynamic, innovative and target oriented
- Strong computer literacy
- Valid work permit required
- Attractive remuneration package plus performance related reward
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
All applications will be treated with strict confidentiality!
#J-18808-LjbffrClient Relations
Posted 2 days ago
Job Viewed
Job Description
Kazakh-Speaking Client Relations Manager - Dubai
The Role:
We are looking for a passionate and self-motivated professional to join our Client Relations team.
The main responsibilities of the position include:- Develop and maintain excellent relationships with prospective and existing clients.
- Responsible for activating new client leads and following up with potential clients.
- Handle client inquiries and ensure that high level service is provided.
- Perform personal clientele analysis and take actions as required.
- Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients.
- Ensure compliance with the company’s legal guidelines and compliance procedures.
- Provide suggestions on system enhancements.
- Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development.
- Contribute to the team effort by achieving targeted results.
- Cooperate effectively with other departments as necessary.
- Degree in any business-related field.
- Client handling experience in the financial services sector will be considered an advantage.
- Fluent Kazakh speaker with excellent oral and written skills in English.
- Reliable, with integrity of character.
- Outstanding communication and interpersonal skills.
- Dynamic, innovative and target oriented.
- Strong computer literacy.
- Valid work permit required.
- Attractive remuneration package plus performance related reward
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
- Let’s Connect – Intro Chat with Talent Acquisition
- Deep Dive – First Interview with Your Future Team
- Show Your Skills – Live Technical Session
- Final Connection – Final Interview
All applications will be treated with strict confidentiality!
#J-18808-LjbffrClient Relations Associate
Posted today
Job Viewed
Job Description
Vyssor Group HQ: Dubai, Dubai, United Arab Emirates Remote job 17 hrs ago
About Vyssor
Vyssor Group is a fast-scaling company based in Dubai, dedicated to helping international entrepreneurs set up and run businesses in the UAE. With over 120 clients and a team driven by operational excellence, Vyssor is undergoing a systems overhaul, automating key workflows through Zoho to enhance client communication and internal efficiency. Our service offerings are typically incorporation, accounting/bookkeeping, recruitment.
As we prepare for our next growth phase, we’re looking for a Client Relations Associate who can help us maintain a strong human touch, without drowning in manual updates.
We will be hiring you on a part-time basis and aiming to ramp up in about 1 month when you will become full-time.
About You
You’re organized, people-smart, and proactive. You’ve probably worked in client service or support roles before, maybe at an agency, a startup, or a service-based company. You know how to manage client expectations, stay on top of deadlines, and communicate clearly. Even under pressure.
You thrive in structured environments but aren’t afraid to improvise when necessary.
You’re comfortable using digital tools (or learning them fast), and you value clarity, ownership, and problem-solving. You don’t need to be chased, you chase answers yourself.
Ideally you are based in the Balkans and you can work business hours in UAE time, and be flexible to respond to urgent matters outside of these hours.
Key Objectives
- Keep clients informed and confident by answering questions quickly and professionally
- Track and manage multiple client timelines using Zoho Projects
- Ensure client deadlines are visible, accurate, and escalated when needed
- Collaborate with internal teams when issues arise or clients need extra support
- Build strong working relationships with Vyssor’s clients through consistent, clear communication
Main Responsibilities
- Respond to client inquiries via Zoho Desk and WhatsApp (ticketing system)
- Monitor active tasks in Zoho Projects and ensure deadlines are met
- Escalate technical or operational issues to relevant team members
- Help maintain consistency in client communication, using templates where applicable
- Coordinate across CRM, Desk, and Projects to ensure no detail falls through the cracks
- Participate in team check-ins and report on task progress or client satisfaction issues
- Assist with basic client onboarding and document follow-ups as needed
Requirements
- 1–2 years of experience in customer service, operations, or account support
- Excellent English communication skills (written and verbal)
- Proficient with CRM or ticketing systems (Zoho experience is a plus)
- Calm under pressure and able to juggle multiple priorities
- Detail-oriented and self-managed in a remote environment
- Strong interpersonal skills with a service-first mindset
- Bonus: Familiarity with automation workflows or project tools (e.g., Asana, Trello, Zoho Projects)
- The schedule is 9 am to 5 pm Monday to Friday. We do not expect you to work outside of these hours, BUT, we expect you to at least check your emails and messages outside of these hours and respond to urgent requests.
What You’ll Get
- Part-time for the first month probably, until we ramp up, and if everything goes well you’ll become full-time permanent.
- A chance to grow into a full-time role as Vyssor scales
- Starting remote salary ($800–$900/month) for full-time and prorated for part-time.
- Flexible, autonomous work in a systems-driven, low-drama team
- Experience in a high-growth international company
- Structured tools and workflows that make your job smoother
Not for you if: you need constant supervision, dislike structured systems, or struggle with time management.
Perfect for you if: you’re organized, resourceful, and thrive in client-facing roles without needing to be micromanaged.
#J-18808-LjbffrClient Relations Officer
Posted today
Job Viewed
Job Description
Dubai, United Arab Emirates | Posted on 16/07/2025
IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.
The Client Relations Officer oversees the entirety of the administrative processrequired to issue or amend trade licenses while answering all related inquiries byprofessional partners and clients. The role requires monitoring the CRM systemand checking information accuracy to ensure processes run smoothly andapplications are processed in a timely manner.
Responsibilities:
- Providing clients and professional partners with license-related information inline with organizational time-frames and guidelines
- Issuing quotes and providing license-related documentation to clients andprofessional partners
- Monitoring and updating the CRM system regularly when managing aportfolio of work
- Accurately analyzing the content of all documentation such as passports,application forms and resolutions
- Responding to all partners’ and clients’ emails and queries on a range ofscenarios faced by licensees
- Delivering exceptional levels of customer service, ensuring IFZA’s reputationand integrity is maintained
- Fostering long-lasting business relationships with clients and professionalpartners
- Handling complaints and finding optimal solutions to ensure clients’ happinessand retention
- Operating closely with sales, finance, and renewals departments
- Performing other job-related duties as assigned by Management
- Full English proficiency is required
- Additional spoken languages are a plus
- Intermediate computer literacy is required e.g., MS Office
- Excellent customer service skills with the ability to communicate effectivelyon phone calls, via email, and during sporadic face-to-face interactions
- Strong attention to details
- Customer Service and Client Relationship Management experience isadvantageous
As anemployee of IFZA, you can expect:
- 24 working days as annual leave
- Annualflight home
- Medicalinsurance plan (with the option to upgrade at your own cost)
- Access toexclusive Fazaa discounts (applicable in participating retail stores, food& beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
Client Relations Specialist
Posted today
Job Viewed
Job Description
Senior Client Relations Expert
We are seeking a highly skilled and experienced Senior Client Relations Expert to join our team.
The ideal candidate will be responsible for fostering strong relationships with clients, providing expert guidance on real estate market trends, and ensuring a smooth transaction process from start to finish.
This is an exceptional opportunity for a results-driven professional to take their career to the next level and contribute to the success of our organization.
To be successful in this role, you will need to possess excellent communication and negotiation skills, have a deep understanding of the local real estate market, and be able to provide tailored solutions to meet the needs of our clients.
You will also be responsible for building and maintaining a network of potential buyers, sellers, brokers, and other industry professionals, as well as staying informed about market trends and competitor activities.
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Client Relations Associate
Posted today
Job Viewed
Job Description
Vyssor Group HQ: Dubai, Dubai, United Arab Emirates Remote job 17 hrs ago
About Vyssor
Vyssor Group is a fast-scaling company based in Dubai, dedicated to helping international entrepreneurs set up and run businesses in the UAE. With over 120 clients and a team driven by operational excellence, Vyssor is undergoing a systems overhaul, automating key workflows through Zoho to enhance client communication and internal efficiency. Our service offerings are typically incorporation, accounting/bookkeeping, recruitment.
As we prepare for our next growth phase, we're looking for a Client Relations Associate who can help us maintain a strong human touch, without drowning in manual updates.
We will be hiring you on a part-time basis and aiming to ramp up in about 1 month when you will become full-time.
About You
You're organized, people-smart, and proactive. You've probably worked in client service or support roles before, maybe at an agency, a startup, or a service-based company. You know how to manage client expectations, stay on top of deadlines, and communicate clearly. Even under pressure.
You thrive in structured environments but aren't afraid to improvise when necessary.
You're comfortable using digital tools (or learning them fast), and you value clarity, ownership, and problem-solving. You don't need to be chased, you chase answers yourself.
Ideally you are based in the Balkans and you can work business hours in UAE time, and be flexible to respond to urgent matters outside of these hours.
Key Objectives
- Keep clients informed and confident by answering questions quickly and professionally
- Track and manage multiple client timelines using Zoho Projects
- Ensure client deadlines are visible, accurate, and escalated when needed
- Collaborate with internal teams when issues arise or clients need extra support
- Build strong working relationships with Vyssor's clients through consistent, clear communication
Main Responsibilities
- Respond to client inquiries via Zoho Desk and WhatsApp (ticketing system)
- Monitor active tasks in Zoho Projects and ensure deadlines are met
- Escalate technical or operational issues to relevant team members
- Help maintain consistency in client communication, using templates where applicable
- Coordinate across CRM, Desk, and Projects to ensure no detail falls through the cracks
- Participate in team check-ins and report on task progress or client satisfaction issues
- Assist with basic client onboarding and document follow-ups as needed
Requirements
- 1–2 years of experience in customer service, operations, or account support
- Excellent English communication skills (written and verbal)
- Proficient with CRM or ticketing systems (Zoho experience is a plus)
- Calm under pressure and able to juggle multiple priorities
- Detail-oriented and self-managed in a remote environment
- Strong interpersonal skills with a service-first mindset
- Bonus: Familiarity with automation workflows or project tools (e.g., Asana, Trello, Zoho Projects)
- The schedule is 9 am to 5 pm Monday to Friday. We do not expect you to work outside of these hours, BUT, we expect you to at least check your emails and messages outside of these hours and respond to urgent requests.
What You'll Get
- Part-time for the first month probably, until we ramp up, and if everything goes well you'll become full-time permanent.
- A chance to grow into a full-time role as Vyssor scales
- Starting remote salary ($800–$900/month) for full-time and prorated for part-time.
- Flexible, autonomous work in a systems-driven, low-drama team
- Experience in a high-growth international company
- Structured tools and workflows that make your job smoother
Not for you if: you need constant supervision, dislike structured systems, or struggle with time management.
Perfect for you if: you're organized, resourceful, and thrive in client-facing roles without needing to be micromanaged.
#J-18808-LjbffrClient Relations Manager
Posted today
Job Viewed
Job Description
Our company is looking for a skilled professional to fill the position of Client Relations Manager . This role offers an exciting opportunity to work in a dynamic environment and contribute to the growth and success of our organization.
The successful candidate will be responsible for leading day-to-day client communications, maintaining strong relationships, and overseeing the planning and execution of press functions, press trips, and media-facing events. Additionally, they will deliver well-structured, compelling client reports and present campaign results with clarity.
To excel in this role, you will need strong experience in travel, lifestyle or luxury sectors. Fluency in English and Arabic (spoken and written) is a must. Proven ability to manage client relationships and lead junior team members is also essential. A strong media network and passion for building new connections are highly desirable.
Client Relations Specialist
Posted today
Job Viewed
Job Description
Establish and maintain lasting relationships with clients as a Client Relations Specialist. The ideal candidate will develop and nurture strong connections, drive sales strategies, and act as the primary point of contact for customer concerns.
The role requires prior experience in client handling and retention, with knowledge of marketing strategies an advantage. A Western education is also essential.
This position involves working closely with internal teams to ensure client satisfaction. The ability to liaise effectively and build strong relationships is crucial for success.
Key Responsibilities:
- Develop and implement effective client relationship strategies
- Act as the primary point of contact for customer concerns
- Drive sales strategies to meet business objectives
- Work closely with internal teams to ensure client satisfaction
Required Skills and Qualifications:
- Prior experience in client handling and retention
- Knowledge of marketing strategies an advantage
- Western education essential
Benefits:
- Opportunity to develop and nurture strong connections with clients
- Chance to work closely with internal teams to ensure client satisfaction
- Potential for career growth and development